Carter Bankshares, Inc. · NASDAQ:CARE

Carter Bankshares — Q1 2025 Earnings Presentation

52 slides from Carter Bankshares's earnings presentation, May 1, 2025

  1. Slide 1: Investor Presentation First Quarter 2025

    Investor Presentation First Quarter 2025 Nasdaq: CARE

  2. Slide 2: Forward-Looking Statement

    Forward-Looking Statement 2 This information contains or incorporates certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include statements relating to our financial condition, market conditions, results of operat

  3. Slide 3: Table of Contents

    Table of Contents 3 SECTION 01 Overview 4-14 SECTION 02 Financial Highlights 15-26 SECTION 03 Asset Quality 27-33 SECTION 04 Deposit Mix 34-36 SECTION 05 Commercial Loans 37-46 SECTION 06 Non-GAAP Reconciliation 47-52

  4. Slide 4: Overview

    Overview SECTION 01

  5. Slide 5: Company History

    5As of March 31, 2025 Company History Focused on the future. A well-capitalized franchise with momentum 1974 Bank established de novo in 1974 as First National Bank of Rocky Mount, VA 2006 Carter Bank & Trust charter established in 2006 with the merger of ten banks 2020 Carter Bankshares, Inc. holdi

  6. Slide 6: Regional Footprint

    As of Month XX, XXXX Regional Footprint 6 VIRGINIA N. CAROLINA Charlotte Martinsville Raleigh Greensboro Lynchburg Charlottesville Corporate Headquarters Regional Offices Branches Map Key 53 Total Branches in Virginia – Total VA Deposits $3.7B 12 Total Branches in North Carolina – Total NC Deposits

  7. Slide 7: Leadership Team

    Leadership Team 7 Loran Adams Executive Vice President Director of Regulatory Risk Management 41 years in Industry 8 years at the Bank Tami Buttrey Executive Vice President Chief Retail Banking Officer 42 years in Industry 6 years at the Bank Paul Carney Executive Vice President Chief Human Resource

  8. Slide 8: Our Purpose

    OUR PURPOSE To create opportunities for more people and businesses to prosper.

  9. Slide 9: Rewarding Relationships

    As of Month XX, XXXX Rewarding Relationships 9 Regulators Customers Community Associates Investors Nurturing relationships and rewarding customers, associates, and shareholders. As of March 31, 2025

  10. Slide 10: Corporate & Social Responsibility

    Corporate & Social Responsibility 10As of March 31, 2025 494 Volunteer Community Service Hours – 29 Nonprofits Supported by Associates Serving on Boards & Committees – $297,885 Charitable Donations & Sponsorships to Nonprofits – 21 Financial Education Classes Facilitated for 662 Students The bank as

  11. Slide 11: Investment Highlights

    As of Month XX, XXXX Investment Highlights Strong Financial Performance • Strong Liquidity & Capital Position • CET1 of 11.01% • ͏͏ACL coverage of 1.99% • ͏͏$1.4B of total available liquidity • ͏͏182.1% total available liquidity / uninsured deposits Attractive Markets & Customers • Well Positioned i

  12. Slide 12: Strategic Initiatives

    As of Month XX, XXXX Strategic Initiatives 12 Superior financial performance and operational excellence. Growing responsibly with financial safety and soundness in mind is an essential practice that enables the Bank to prosper and remain independent. We’re known for our ability to provide exceptiona

  13. Slide 13: Expansion: Purchase of two North Carolina branches from First Reliance Bank

    13As of March 31, 2025 Expansion Purchase of two North Carolina branches from First Reliance Bank On December 10, 2024, Carter Bankshares entered into a definitive Purchase and Assumption Agreement with First Reliance Bancshares under which Carter Bank will acquire deposits and locations associated

  14. Slide 14: Safety & Soundness

    Safety & Soundness 14As of March 31, 2025 Capital Asset Quality Earnings 11.01% Common Equity Tier 1 Ratio (CET1) – 12.27% Total Risk-based Capital Ratio – 9.67% Leverage Ratio – $17.35 Book Value 0.06% Delinquency/Portfolio Loans – 7.09% NPL/Portfolio Loans1 – 1.99% ACL/Portfolio Loans2 – 0.01% Net

  15. Slide 15: Financial Highlights

    Financial SECTION 02

  16. Slide 16: Balance Sheet & Income Statement

    Balance Sheet & Income Statement 16As of March 31, 2025 Operational Results 1Q 2025 4Q 2024 Q/Q Change $ 1Q 2024 Y/Y Change $ Net Interest Income $ 30,138 $ 29,148 $ 990 $ 28,419 $ 1,719 (Recovery) Provision for Credit Losses (2,025) (5,114) 3,089 16 (2,041) (Recovery) Provision for Unfunded Commitm

  17. Slide 17: Financial / Shareholder Ratios

    Financial / Shareholder Ratios 17As of March 31, 2025 Shareholder Ratios 1Q 2025 4Q 2024 Q/Q Change 1Q 2024 Y/Y Change Diluted Earnings Per Share (QTD) $ 0.39 $ 0.36 $ 0.03 $ 0.25 $ 0.14 Financial Ratios Return on Avg Assets (QTD) 0.78 % 0.71 % 0.07 % 0.52 % 0.26 % Return on Avg Shareholders' Equity

  18. Slide 18: Financial Performance Trends

    Financial Performance Trends 18As of March 31, 2025 Net Income, in thousands $31,590 $50,118 $23,384 $24,523 $8,953 2021 2022 2023 2024 1Q2025 Adjusted Efficiency Ratio 73.51% 60.67% 72.54% 80.95% 78.67% 2021 2022 2023 2024 1Q2025 ROA 0.76% 1.21% 0.53% 0.54% 0.78% 2021 2022 2023 2024 1Q2025 TCE 9.86

  19. Slide 19: Capital Management

    Carter Bankshares Regulatory Well Capitalized Actual Excess ($) (In Thousands) Excludes Impact of Large NPL Excess ($) Excludes Impact of Large NPL (In Thousands) Common Equity Tier 1 Ratio ("CET 1") 6.50 % 11.01 % $ 187,744 12.76 % $ 252,657 Tier 1 Risk-based Ratio 8.00 % 11.01 % 125,345 12.76 % 19

  20. Slide 20: Liquidity

    Liquidity 20As of March 31, 2025 $ in thousands March 31, 2025 December 31, 2024 Change Cash and Due From Banks, including Interest-bearing Deposits $ 88,999 $ 131,171 $ (42,172) FHLB Borrowing Availability1 743,209 735,294 7,915 Unsecured Lines of Credit 30,000 30,000 — Collateralized Lines of Cred

  21. Slide 21: Loan Composition

    Loan Composition 21As of March 31, 2025 For the Period Ending Variance $ in thousands 3/31/2025 12/31/2024 3/31/2024 Quarter Year Commercial Real Estate $ 1,915,863 $ 1,869,831 $ 1,728,929 $ 46,032 $ 186,934 Commercial and Industrial 234,024 230,483 257,176 3,541 (23,152) Residential Mortgages 801,2

  22. Slide 22: Loan Portfolio Repricing & Index

    Loan Portfolio Repricing & Index 1Q2025 22As of March 31, 2025 Loan Portfolio by Rate Type Fixed $1,324 36% Floating $923 25% Variable $1,440 39% Loan Portfolio by Rate Index Type Fixed $1,324 36% Sofr $514 14% Prime $417 11% Treasury $1,432 39% $3.7B $3.7B 1Floating Rate Loans are defined as loans

  23. Slide 23: Top Ten Relationships (Total Commitment)

    Top Ten (10) Relationships (Total Commitment) 23As of March 31, 2025 For the Periods Ending Change % of Gross Loans % of RBC $ in thousands 3/31/2025 12/31/2024 1. Hospitality, Agriculture & Energy $ 245,064 $ 251,982 $ (6,918) 6.65 % 48.01 % 2. Multifamily 58,804 58,871 (67) 1.59 % 11.52 % 3. Healt

  24. Slide 24: Bond Portfolio

    Bond Portfolio 24As of March 31, 2025 March 31, 2025 December 31, 2024 $ in thousands Amortized Cost Net Unrealized (Losses)/ Gains Fair Value Amortized Cost Net Unrealized (Losses)/ Gains Fair Value U.S. Government Agency Securities $ 25,226 $ (602) $ 24,624 $ 27,634 $ (684) $ 26,950 Residential Mo

  25. Slide 25: Deposit Composition

    Deposit Composition 25As of March 31, 2025 For the Period Ending Variance $ in thousands 3/31/2025 12/31/2024 3/31/2024 Quarter Year Lifetime Free Checking $ 631,714 $ 634,436 $ 671,981 $ (2,722) $ (40,267) Interest-Bearing Demand 794,059 726,947 515,614 67,112 278,445 Money Market 528,381 512,162 5

  26. Slide 26: Deposit Mix: Past, Present, Future

    As of Month XX, XXXX Past Present Future Deposit Mix - 12/31/2017 Deposit Mix - 03/31/2025 Deposit Mix - Target Deposits 26 Goal is to enhance and diversify funding sources with a focus on lower cost/core relationships (both retail and commercial): •Deposits currently stand at $4.2B •CD Portfolio ($

  27. Slide 27: Asset Quality

    Asset Quality SECTION 03

  28. Slide 28: Asset Quality

    Asset Quality 28As of March 31, 2025 $245 $5, $1, $10 1Q20251 Nonperforming Loan Breakdown YE 2021 YE 2022 YE 2023 YE 2024 Q1 2025 NPL CRE $ 3 $ 2 $ 1 $ 1 $ 10 C&I 1 — — 1 1 Res. Mtg. 1 1 4 5 5 Other Consumer 2 4 — — — Construction — — 3 — — Other — — 302 252 245 Total NPL $ 7 $ 7 $ 310 $ 259 $ 261

  29. Slide 29: Delinquency Trends

    Delinquency Trends 29As of March 31, 2025 Past Due Loans / Total Portfolio Loans 0.06% 0.15% 0.17% 0.13% 0.06% 0.05% 0.08% 0.16% 0.13% 0.04% 0.01% 0.07% 0.01% —% 0.02% $1,670 $4,837 $6,032 $4,828 $2,224 30-59 Days PD 60-89 Days PD Total PD Amt YE 2021 YE 2022 YE 2023 YE 2024 Q1 2025 —% 0.06% 0.12% 0

  30. Slide 30: Delinquency Trends

    Delinquency Trends 30 As of March 31, 2025 Delinquency Trends $2,224 0.06% $261,444 7.09% $3,423,827 30-89 Days Past Due NPL Current March 31, 2025 $ in thousands Current 30-89 Days Past Due NPL Total Portfolio Loans Commercial Real Estate $ 1,905,870 $ 260 $ 9,733 $ 1,915,863 Commercial and Industr

  31. Slide 31: Nonperforming Relationships

    Nonperforming Relationships 31As of March 31, 2025 Nonaccrual Balance Change Comments $ in thousands 3/31/2025 12/31/2024 1. Other $ 245,064 $ 251,982 $ (6,918) Other 2 CRE 9,504 — 9,504 Commercial Property 3. Residential Construction 2,018 2,053 (35) Residential Construction 4. Commercial & Industr

  32. Slide 32: Loan Portfolio - Risk Ratings

    Loan Portfolio - Risk Ratings 32As of March 31, 2025 Portfolio Credit Quality Trend $2,812 $3,149 $3,506 $3,625 $3,687 $2,616 $2,992 $3,192 $3,351 $3,415 $186 $142 $310 $267 $266 93.0% 95.0% 91.1% 92.4% 92.6% Pass Substandard Special Mention % of Pass to Total YE 2021 YE 2022 YE 2023 YE 2024 Q1 2025

  33. Slide 33: Net Charge-offs & Provision Expense

    Net Charge-offs & Provision Expense 33As of March 31, 2025 ACL Composition & ACL Coverage Ratio $95,939 $93,852 $97,052 $75,600 $73,518 $94,974 $93,183 $42,738 $44,895 $45,996 $965 $669 $54,314 $30,705 $27,522 3.41% 2.98% 2.77% 2.09% 1.99% General Reserves Individually Evaluated Loan Reserves ACL to

  34. Slide 34: Deposit Mix

    Deposit Mix SECTION 04

  35. Slide 35: Deposits

    Deposits 35As of March 31, 2025 Total Deposit Composition $3,698 $3,633 $3,722 $4,153 $4,201 $748 $706 $685 $634 $632 $2,950 $2,927 $3,037 $3,519 $3,569 Noninterest-bearing deposits Interest-bearing deposits YE 2021 YE 2022 YE 2023 YE 2024 Q1 2025 $— $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500 $4

  36. Slide 36: Net Interest Income & NIM

    Net Interest Income & NIM 0.57% 0.50% 1.73% 2.41% 2.30%3.41% 4.01% 4.60% 4.99% 5.00% 2.84% 3.51% 2.87% 2.58% 2.70% Total Cost of Funds Yield on Interest-earning Assets Net Interest Margin YE 2021 YE 2022 YE 2023 YE 2024 Q1 2025 Net Interest Income 36As of March 31, 2025 $252 Avg. Earning Assets & Yi

  37. Slide 37: Commercial Loans

    Commercial Loans SECTION 05

  38. Slide 38: CRE Segment Overview

    CRE Segment Overview 38As of March 31, 2025 $252 Total CRE: $2,591.6 Total CRE, excluding "Other": $2,419.3 1 Other CRE & Other Commercial Segments include, but are not limited to, Special / Limited Use, Church, Mobile Home Park, Gas Station, Self-Storage Facilities & Auto Shops 2 Includes restauran

  39. Slide 39: Hospitality Metrics

    Hospitality Metrics 39As of March 31, 2025 $252 • Total portfolio balance $362.0M • Geographic diversification (see map) • Mean loan size in portfolio $6.3M1 • Median of loans in portfolio $4.1M1 • The largest loan in portfolio $51.6M1 • 16.18% are under construction1 • Top 10 borrowers make up 45.3

  40. Slide 40: Hospitality Metrics

    Hospitality Metrics 40As of March 31, 2025 $ in thousands Category Hospitality Portfolio Balance Percentage of Total Balance Hospitality Commitment Balance Weighted Avg. Commitment LTV Avg. GL Balance Size Avg. of Debt per Key - Total Commitment Hilton $ 116,422 32.1 % $ 157,022 60.4 % $ 7,761 $ 119

  41. Slide 41: Multifamily Metrics

    Multifamily Metrics 41As of March 31, 2025 $252 • Total portfolio balance $403.9M • Geographic diversification (see map) • Mean loan size in portfolio $4.3M1 • Median of loans in portfolio $443K1 • The largest loan in portfolio $27.0M1 • 48.60% are under construction1 • Top 10 borrowers make up 52.7

  42. Slide 42: Multifamily Metrics

    Multifamily Metrics 42As of March 31, 2025 $252 Category Multifamily Portfolio Balance Percentage of Total Balance Multifamily Commitment Balance Weighted Avg. Commitment LTV Avg. GL Balance Size Avg. of Debt per Door - Total Commitment Multifamily $ 325,071 80.5 % $ 451,592 49.7 % $ 5,079 $ 112 Stu

  43. Slide 43: Retail Metrics

    Retail Metrics 43As of March 31, 2025 $252 4.22 RISK RATING LTV DEBT/SQ FT 58.9% $128 AVERAGE • Total portfolio balance $461.5M** • Geographic diversification (see map) • Mean loan size in portfolio $3.0M1 • Median of loans in portfolio $1.23M1 • The largest loan in portfolio $28M1 • 14.10% are unde

  44. Slide 44: Retail Metrics

    Retail Metrics 44As of March 31, 2025 $252 Category Retail Portfolio Balance Percentage of Total Balance Retail Commitment Balance Weighted Avg. Commitment LTV Avg. GL Balance Size Avg. of Debt per Square Ft- Total Commitment Anchored Strip Centers $ 249,258 54.0 % $ 251,626 58.7 % $ 5,303 $ 120 Una

  45. Slide 45: Office Metrics

    Office Metrics 45As of March 31, 2025 $252 • Total portfolio balance $226.9M • Geographic diversification (see map) • Mean loan size in portfolio $1.93M1 • Median of loans in portfolio $397K1 • The largest loan in portfolio $23.1M1 • 4.28% are under construction1 • Top 10 borrowers make up 57.64% of

  46. Slide 46: Office Metrics

    Office Metrics 46As of March 31, 2025 $ in thousands $252 Category Office Portfolio Balance Percentage of Total Balance Office Commitment Balance Avg. GL Balance Size Avg. of Debt per Square Ft- Total Commitment General Office Space $ 193,880 85.4 % $ 211,394 $ 2,107 $ 124 Medical Offices 24,953 11.

  47. Slide 47: Non-GAAP Reconciliation

    Non-GAAP Reconciliation SECTION 06

  48. Slide 48: Non-GAAP Statement

    Non-GAAP Statement 48As of March 31, 2025 Statements in this exhibit include non-GAAP financial measures and should be read along with the accompanying tables in our definitions and reconciliations of GAAP to non-GAAP financial measures. Management uses, and this exhibit references, the adjusted NPL

  49. Slide 49: Non-GAAP Reconciliation

    Non-GAAP Reconciliation 49As of March 31, 2025 $252 Quarter-to-Date Adjusted Net Interest Income (FTE) (Non-GAAP) 1Q 2025 4Q 2024 1Q 2024 (Dollars in Thousands) Interest Income (FTE) (Non-GAAP) Interest and Dividend Income (GAAP) $ 56,007 $ 56,502 $ 54,049 Tax Equivalent Adjustment 3 178 182 206 Int

  50. Slide 50: Non-GAAP Reconciliation

    Non-GAAP Reconciliation 50 3 Computed on a fully taxable equivalent basis ("FTE") using a 21% federal income tax rate for the 2025 and 2024 periods. $252 Quarter-to-Date Adjusted Efficiency Ratio (Non-GAAP) 1Q 2025 4Q 2024 1Q 2024 (Dollars in Thousands) Noninterest Expense $ 28,042 $ 28,866 $ 26,257

  51. Slide 51: Non-GAAP Reconciliation

    Non-GAAP Reconciliation 51As of March 31, 2025 $252 The adjusted book value ratio excludes accumulated other comprehensive loss ("AOCL") and adds back the other segment reserve release, net of tax. The Company believes this adjusted measure enables investors to assess the Company's capital levels an

  52. Slide 52: Non-GAAP Reconciliation

    Non-GAAP Reconciliation 52As of March 31, 2025 $252 Adjusted Nonperforming Loans ("NPL") to Total Portfolio Loans (Non-GAAP) March 31, 2025 (Dollars in Thousands) Adjusted NPLs (Non-GAAP) Total NPL $ 261,444 Less: Bank's Largest Lending Relationship 245,064 Total NPL, excluding Bank's Largest Lendin

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