Zozo, Inc. · TSE:3092
Zozo — Start Today — Q3 FY2011/03 Earnings Presentation
46 slides from Zozo's earnings presentation, February 2011
Slide 1: Q3 FY2011/03 Closing of Accounts Briefing Material
FRZASFSAMBIOFMRA (FR 2254418 ~FR 224125 318) RF aA S RH
Slide 2: Business Performance
, BUSINESS PERFORMANCE
Slide 3: 11/03 Q3 Highlights
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Slide 4: 11/03 Q3 Results Summary
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Slide 5: Merchandise Volume Trend
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Slide 6: Merchandise Volume Quarterly Trend
(9 START TODAY CO.LTD. P.05 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01 -12.31 70 LE rai 2 He ( 4 HA) BER MOB+RELEMEY—7 MER NLM +5.8%. BEMAF MH +87.4% 6,000 WivoveLe Bshesenn 5.000 Bhstis 4,000 3,030 3,071 46 62,808 56 3,000 2,447 2.410 52 34 2,000 (BAA) 09/03 09/03m5 09/03m8 10/0308 10/03%8 10
Slide 7: Merchandise Volume by Month
(© START TODAY CO.LTD. P.06 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01 -12.31 Fl an AY GR res D HES 3411/0358 5 3 DO AERA SR St HA Mel O Fei Bt 401.9, SEEMS IE 314.6 ido Ris & st Bl & ie “BtoBSe BRAS (SERRBICSS) 3ORH29.4 107 (MAM 8.1) QM SHIR SOR 220, BA MMBC ASHE: 5.5 % (BtoBERR<) 500 @ AbT2e
Slide 8: Merchandise Volume by Month (Continued)
(9 START TODAY CO.LTD. P.07 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01 -12.31 i ao Res O HB (OE HB) 3411/0358 3 ERAS at HAR OAH os RB it 168. 208A, SMR lt 136.4 2A BEBO GMREeEY—7 MEME + 60.5187 (+56.3%) 160 BO Ahram Ree e (BHR) 140 OB Ares SESS SERA) 120 09/0398 09/03m 09/0388 09/03%8 10/0398
Slide 9: Cost Ratio and Expenses Breakdown
(9 START TODAY CO.LTD. CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04,01-12.31 AW 7c IO ARR P.08 (i fit: 75 FA) WMS Wi 30S Wi 20M . os ne sem enn es bhi er 3911/0308 8 205 F Mkt 2a NELEH) BH NE Lm aa WELK) 2H TEL mw He] bm SREB maweMRett| 7,356] 43.2%] 4.797| 41.3%] 1.9%] 3.208] 47.2%| 2.274] 42.5%]
Slide 10: Shop Merchandise Volume Trend
(© START TODAY CO.LTD. CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01 -12.31 BRR BHF MEO HB SRR eIMARREeY—-7 + ROAM RAM MRA MRM +90.7% =. 4,800 1 1 30.0 uy auanre 4.007 4,000 @ ERAN H%) 12 5% 4 25.0 3.600 3,200 20.0 2,800 2.400 15.0 2.000 1.600 10.0 1,200 800 5.0 400 (BAR) 1.5% (%) (#8) 04/03 05/0
Slide 11: Shop Merchandise Volume Trend (Continued)
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Slide 12: ZOZOTOWN Merchandise Volume Breakdown
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Slide 13: Slide 13
Slide 14: Number of Shipments
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Slide 15: Number of Orders Trend
(© START TODAY CO.,LTD. Pld CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01 -12.31 DH BOMMEG SRR RRESGSABIS BARRERA EY—7 PRBBSAD MERM I +36.6% 350,000 330,720 300,000 250,000 245,109 200.000 150,000 100,000 |. 4 (A) s 8 : my a. a me. ut 07/0388 07/038A 07/03¥A 07/03A 08/03RA 08/03RA 08/03RA 08/031
Slide 16: Number of Members
(9 START TODAY CO.LTD. P.15 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01 -12.31 PIF1FSaR PIF 4 7SR=BF1 FUNC 1IBUEMALE SR “ME RIMHE +448,553.4 : (ANDO MALE © +123,500.A) 1,097,485: 973,985 900,000 871,316 800,000 801 486 700.000 545,284 500,000 483,504 436,455 400,000 406,339 361,302 384.815 300.
Slide 17: Active Members and Purchasing Trend
(9 START TODAY CO.LTD. P.16 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01 -12.31 DFHHBOMMRUEAPIT 1 7SRM PIF4 7SAR=BE1IFUACIGUEMALLSR FB SEI MAL AMMAR OIS, 53.7%P TIT1 FRAIL BERR OMMTITIFSARE MS 250,000 @ Ber IF FSA -- MRA. MABOS iia (#1) BMRB SA NTS, HMMCP IT FELASM (%2) 200.000 (#1) Misa wine 1.
Slide 18: Member Composition by Purchase Amount
(© START TODAY CO.LTD. P17 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01 -12.31 = A EB TE (104 12A Rie &) 140,000 | 120,000 AN FPA 9% tia 4% 100,000 PE a 8% eS 7% 80,000 Ha - RB 27% te (HR 15.7%) Ath - FIRi 5% 40.000 Bak Sh atveee () EBSA (0M) 1 10 15 20 25 30 35 40 45 50 55 60...
Slide 19: Page Views Trend
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Slide 20: Number of Items Handled Trend
(9 START TODAY CO.LTD. P.19 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01 -12.31 SF 35) iH tor BA (iti ( FEF 3) ) D HB 3S) HT A SKM EC BROBS RRS EOMMOMMMTRI TEI UH SED 11/0349 3Q 15,2377 (Ai RIM Lt + 8.5%) ABARMBOMALE 11/03MH3Q 37.2%, (10/03MH3Q 41.1%) 7 11/0394 %3Q 9,301 FA, (10/03%3Q 9,680F9) 1
Slide 21: Number of Items in Stock
(9 START TODAY CO.LTD. P.20 CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-12.31 PIFAFBSRIAHKLVOFMBASH 60,000 55,000 51,228 51,212 no es a 50,409 45,000 45.412 44,936 40,000 (FA) 09/0358 09/03m5 09/03m5 09/03m5 10/03 #8 10/03%8 10/03%8 10/03m8 11/0388 11/03 8 11/0388 1a #20 30 40 B10 #20 30 B40 Bi
Slide 22: Merchandise Volume per Member
P.21 a) START TODAY CO.LTD. CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04.01-12.31 tH fer + BN HE #3 Mme OWKMFRev—7 MAME +38.4% 1,001,588 1,200,000 ms 967,533 800,000 723,51 615,935 600,000 540,25 416.620 400.000 358,835 351.354 376.407 200.000 (fF) a 09/03%5 09/03%5 09/0385 09/03%5 10/03 8 10/03%8
Slide 23: Balance Sheet and Cash Flow Summary
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Slide 24: Slide 24
Slide 25: 11/03 Full-Year Forecast
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Slide 26: 11/03 Forecast: Sales and Profit
(9 START TODAY CO.LTD. CLOSING OF ACCOUNTS BRIEFING MATERIAL 2010.04,01-12.31 11/03 HB BRR - RHE . me (%) | LB 235.0 fF 36.9 RAR | 52.1 fF 61.0 1 Ft 52.1 60.4 24 WA BF | 29.2 A O71 184 7 1) 4 WA FB 26.67 - | Me RMR (FR) = 75 (3 Ee AR) | BRB | RHR (%) — AP SRM RBM (He wLB) 119.1 14.5 AP Me SLER (SCRE
Slide 27: Slide 27
Slide 28: ZOZORESORT Strategy
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Slide 29: ZOZOTOWN and ZOZORESORT Expansion
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Slide 30: Business Scheme at Period on March, 11
| ; yy / 201153ANSSHH BUSINESS SCHEME AT PERIOD ON March, 2011 f f Y if ‘ / “ / / Ht ‘ / / f.
Slide 31: FY2011/03 Business Scheme: 1 Million Items
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Slide 32: Shop Merchandise Volume and Brand Handling
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Slide 33: Shop Business Initiatives
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Slide 34: BtoB Site Building Business
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Slide 35: ZOZOUSED Initiatives
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Slide 36: ZOZOUSED Business Metrics
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Slide 37: ZOZOUSED Operating Data
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Slide 38: ZOZOUSED Services
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Slide 39: Slide 39
Slide 40: ZOZO Series Services
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Slide 41: ZOZOTOWN and ZOZOPEOPLE
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Slide 42: Brand and Shop Counts
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Slide 43: Initiatives and Services
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Slide 44: ECB
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Slide 45: ZOZOCARD and ZOZOPREMIUM
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Slide 46: Cautionary notes on forward-looking statements
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