InterContinental Hotels Group PLC · LSE:IHG

InterContinental Hotels — Investor Presentation (May 2021)

50 slides from InterContinental Hotels's investor presentation, May 2021

  1. Slide 1: Investor Presentation

    voco Hangzhou Binjiang Minghao, Greater China Investor Presentation May 2021

  2. Slide 2: Cautionary Note Regarding Forward-Looking Statements

    CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS This presentation may contain projections and forward looking-statements. The words “believe”, “expect”, “anticipate”, “intend” and “plan” and similar expressions identify forward-looking statements. All statements other than statements of histori

  3. Slide 3: Continued focus on industry-leading net rooms growth, underpinned by strategic priorities

    Continued focus on industry-leading net rooms growth, underpinned by our strategic priorities Our Purpose Our Priorities True Hospitality for Good Build loved and trusted brands Our Ambition Customer centric To deliver industry-leading net rooms growth in all we do Our Strategy Create digital advant

  4. Slide 4: Strong portfolio of preferred brands, geographically diverse and asset light

    Strong portfolio of preferred brands, geographically diverse and asset light Suites Essentials Premium Luxury & Lifestyle Strong portfolio of brands Owned, Leased Luxury & Managed 146K 10% Managed Leases 16% Midscale/Upper 96k Asset light and 28% 1% Midscale 35% 100k Total 68% geographically Total T

  5. Slide 5: IHG is well positioned to benefit from strong industry fundamentals

    IHG is well positioned to benefit from strong industry fundamentals Industry Industry • Sector growth outpaced global economy for a Market share • Accelerated net rooms growth from ~3% to 5.6% growth decade pre Covid-191 gains in three years pre Covid-19 System • Opened 285 hotels in 2020; includes

  6. Slide 6: Why owners choose to partner with IHG

    Why owners choose to partner with IHG Trust and track record Global Sales organisation Strength of brands • Breadth and depth of brand portfolio • Developed a leading global sales • Includes Holiday Inn Brand Family, enterprise to drive higher quality, lower the largest global hotel brand and cost r

  7. Slide 7: Strong competitive position in an industry where branded players are gaining share

    Strong competitive position in an industry where branded players are gaining market share IHG has over 4% share of global With a larger share of the active In an industry where branded room supply pipeline players have gained share Share of global room supply (%) IHG share of global rooms and Global

  8. Slide 8: Progress on system size quality and pipeline for future growth

    Progress on system size quality and pipeline for future growth Focus on quality and removing hotels which aren’t representative of our brand standards Net rooms growth Gross openings Gross exits 5.9% 5.6% 5.2% 4.8% 4.8% 4.3% 4.0% 3.5% 3.4% 3.1% 2.7% 2.2% 1.7% 1.6% 10% 0.1% 10% 9% 8% 7% 7% 8% 6% 5% 5

  9. Slide 9: IHG's System Fund supports our brand marketing and revenue delivery system

    IHG’s System Fund supports our brand marketing and our revenue delivery system Brands Sources of Income Sources of Spend Marketing & Reservations IHG Rewards Club Assessment ~3.0% of gross rooms revenue Advertising & Marketing IHG Rewards Club Point Sales ~4.75% IHG Rewards Club bill Distribution (R

  10. Slide 10: Our mix places us well to benefit from expected shape of demand recovery

    Our mix places us well to benefit from the expected shape of demand recovery The midscale segments Groups is toughest Non-urban1 areas our largest weighting and Domestic travel is area of demand; IHG’s strongly outpacing overall industry leading the recovery lowest exposure outperforming urban RevPA

  11. Slide 11: Upper Midscale segment has historically recovered faster than other segments

    The Upper Midscale segment, which accounts for ~70% of our rooms in the US, has historically recovered faster than other segments US RevPAR Performance 2008 - 2015 (12m rolling) US Industry Chain Scale RevPAR Change (12m rolling) 30% 20% 10% 0% 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999

  12. Slide 12: Q1 Trading Update – continued improvement in trading

    Q1 Trading Update – continued improvement in trading • (50.6)% Global RevPAR decline vs 2019; continued outperformance in key markets Trading • RevPAR reflects a 23%pts reduction in occupancy; rate holding at ~80% of 2019 levels performance • Net system size flat YTD to 884k rooms (5,959 hotels) • 5

  13. Slide 13: Weekly RevPAR performance demonstrates the path of recovery for each region

    Weekly RevPAR performance demonstrates the path of recovery for each of our regions IHG weekly RevPAR performance by region 20% 0% -20% -40% -60% -80% -100% Jan 20 Feb 20 Mar 20 Apr 20 May 20 Jun 20 Jul 20 Aug 20 Sep 20 Oct 20 Nov 20 Dec 20 Jan 21 Feb 21 Mar 21 Americas EMEAA Greater China Group 13

  14. Slide 14: A strong platform in the US from which to drive growth

    A strong platform in the US from which to drive growth US estate heavily weighted towards midscale segments… …where we have continued to outperform US rooms by chain scale Q1 2021 US RevPAR change – IHG vs industry (%) 78% IHG1 Industry2 -30.3% -34.0% 18% -40.4% -40.4% -40.7% 4% -43.6% Total US IHG

  15. Slide 15: Europe, Middle East, Asia & Africa: building scale in key markets

    Europe, Middle East, Asia & Africa A clear strategy for growth: building scale in key markets A wide geographic footprint…. …with strong structural growth potential Rooms by geography (‘000 rooms) Branded hotel penetration1 3-year 66% CAGR 60% Europe 126 +3.9% India, Middle East 41% & Africa 48 +5.5

  16. Slide 16: Our leading position in Greater China

    Our leading position in Greater China Growing in locations with attractive demand drivers… …with a strong share of the branded pipeline Q1 2021: system and pipeline distribution (‘000 rooms) IHG share of branded market1 115 24% 21% 22% 19% 49 16% 47 11% 40 8% 8% 9 23 7% 6% 66 27 14 14 31 24 1 13 13

  17. Slide 17: Cash generative business, driving shareholder returns

    Cash generative business, driving shareholder returns • Strong cash flows driving consistent shareholder returns Ordinary dividend progression 2014-2019 (¢ per share) • Total returns of ~$13.6bn since 2003, ~40% from operations Final Interim • $2.4bn ordinary dividend +10% CAGR 114 104 • $11.2bn add

  18. Slide 18: Substantial liquidity maintained with optimised bond maturity profile

    Substantial liquidity maintained with optimised bond maturity profile Liquidity profile Bond maturity profile Net debt composition • $2.1bn as at 31 March 2021 • Staggered bond maturity with no $(2,529)m following repayment of £600m significant maturity until Q4 2022 commercial paper at maturity in

  19. Slide 19: Our strategy for uses of cash remains unchanged

    Our strategy for uses of cash remains unchanged Invest in the Restore an ordinary Return surplus business to dividend when funds to drive growth responsible to do so shareholders Objective of maintaining an investment grade credit rating 2.5x – 3.0x Net Debt : EBITDA1 under normalised conditions 1 O

  20. Slide 20: Conclusions - Confident on future growth prospects

    Conclusions - Confident on future growth prospects and our strategic priorities • Recognition and thanks to all of our colleagues and owners for their efforts in the most challenging conditions and for their dedication to our purpose of True Hospitality for Good • Delivered outperformance; demonstra

  21. Slide 21: Overview of FY 2020 and our strategic objectives

    Holiday Inn – Dubai Overview of FY 2020 and our strategic objectives

  22. Slide 22: Navigating the Covid-19 crisis effectively, whilst positioning for growth

    Navigating the Covid-19 crisis effectively, whilst positioning the business for growth Our response to Covid-19 Rooms & RevPAR • Decisive cost action; cash preservation; robust liquidity • +0.3% net growth YoY1 to 886k rooms (5,964 hotels) • Offering assistance to colleagues and communities • Conver

  23. Slide 23: Build loved and trusted brands - Expanding and enhancing our portfolio

    Build loved and trusted brands - Expanding and enhancing our portfolio to drive growth 2017 2020 • Broadened our brand portfolio with five targeted additions since 2017: - High-quality midscale brand avid launched in 2017 - Acquisition of Regent Hotels & Resorts in March 2018 - Conversion focussed b

  24. Slide 24: Build loved and trusted brands - Scaling up our newest brands

    Build loved and trusted brands - Scaling up our newest brands • 89 properties under construction or with • Signed nine hotels into our newest • Brand established in 20+ countries plans approved all-suites Upper Midscale brand • Signed 18 properties; 12 conversions, • 17 openings and 19 signings in t

  25. Slide 25: Build loved and trusted brands - Global roll out of voco continues

    Build loved and trusted brands - Global roll out of voco continues voco Hangzhou Binjiang Minghao, Greater China voco The Franklin New York, US voco Paris Montparnasse, France voco Villach, Austria 25

  26. Slide 26: Holiday Inn Express driving outperformance and strong returns

    Build loved and trusted brands - Holiday Inn Express driving outperformance and strong returns for owners • Launched updated Formula Blue 2.0 in Americas with procurement-ready design and delivering >10% cost savings for owners • 177 hotels with new room designs across Europe, delivering ~5pt premiu

  27. Slide 27: Continue to invest in and grow across other established brands

    Build loved and trusted brands - Continue to invest in and grow across other established brands • ~60% occupancy and high • Opened three HUALUXE • New build prototype • Renovations delivering uplifts guest satisfaction through 2020 properties, including the implemented in ~90 hotels in guest satisfa

  28. Slide 28: Expanding our Luxury & Lifestyle offering

    Build loved and trusted brands - Expanding our Luxury & Lifestyle offering • Signed seven hotels • Four signings since • Largest global luxury • Global presence • Opened 10 properties and opened a acquisition taking hotel brand with secured in 15 countries, in 2020, including five property in Turkey

  29. Slide 29: Continuing to enhance our Luxury & Lifestyle offer to guests and owners

    Build loved and trusted brands - Continuing to enhance our Luxury & Lifestyle offer to guests and owners Six Senses Kocatas Mansions, Istanbul Regent Shanghai Pudong, Greater China Hotel Indigo Bath, UK Hotel Indigo Larnaca, Cyprus InterContinental Chongqing, Greater China Kimpton Hotel Fontenot, Ne

  30. Slide 30: Customer centric in all we do

    Customer centric in all we do Guests Owners • Updated operating standards to offset Cleanliness • IHG Clean Promise Operating higher safety and cleaning costs, and & Safety • New protocols and standards standards to focus on maximising returns Booking • Book Now, Pay Later policies Payment • Case-by

  31. Slide 31: Create digital advantage - Continuing to invest in our digital-first approach

    Create digital advantage - Continuing to invest in our digital-first approach GRS • Attribute pricing initial pilot conducted in each region in 2020; full roll-out expected by end 2021 • Pilots demonstrating to owners the ability to generate maximum value from their hotel’s unique attributes • Digit

  32. Slide 32: Care for our people, communities and planet - 2030 ambitions

    Care for our people, communities and planet - 2030 Responsible Business ambitions and commitments Champion a diverse Improve the lives of Reduce our energy use and Pioneer the transformation Conserve water and help culture where everyone 30 million people in our carbon emissions in line with to a mi

  33. Slide 33: Appendices

    voco Hangzhou Binjiang Minghao, Greater China Appendices

  34. Slide 34: Financial performance

    Financial performance Results from reportable segments1 Reported Underlying2 $ million FY 2020 FY 2019 % Change FY 2020 Revenue3 $992m $2,083m (52)% (52)% Operating profit $219m $865m (75)% (75)% Revenue from fee business $823m $1,510m (45)% (45)% Operating profit from fee business $278m $813m (66)%

  35. Slide 35: Fee-based business model shows relative resilience in spite of RevPAR downturn

    Fee-based business model shows relative resilience in spite of RevPAR downturn FY 2020 fee revenue: $823m, down 45%1 and 45% underlying2 RevPAR FY 2020 Group comparable RevPAR FY 2020 system growth (%YoY) growth X 4.5% • 39k rooms opened Rooms -17.0% • 37k3 rooms removed -29.5%pts X 0.3% Royalty Rat

  36. Slide 36: Americas: US RevPAR outperformance in the segments in which we compete

    Americas US RevPAR outperformance in the segments in which we compete • RevPAR down 48.5%; US down 46.9% FY 2020 growth in fee revenue drivers1 • Q4 US RevPAR down 47.4% - Franchised estate down 43% and Managed estate down 79% -2.0% - Midscale/Upper Midscale and Extended Stay most resilient segments

  37. Slide 37: Europe, Middle East, Asia & Africa: difficult trading conditions

    Europe, Middle East, Asia & Africa Difficult trading conditions with closures and travel restrictions • RevPAR down 64.8% (Q4 down 70.5%) FY 2020 growth in fee revenue drivers1 • Q4: Impacted by lockdown measures, particularly UK (down 74%) and Continental 2.0% Europe (down 86%); Middle East down 56

  38. Slide 38: Greater China: occupancy levels recovered to ~60% in Q4

    Greater China Occupancy levels recovered to ~60% in Q4 • RevPAR down 40.5% (Q4 down 18.2%) FY 2020 growth in fee revenue drivers1 • Mainland China down 37% (Q4 down 15%) 6.4% • Tier 1 RevPAR down 48% (Q4 down 28%) • Tier 2-4 RevPAR down 31% (Q4 down 8%) • Hong Kong SAR down 78% (Q4 down 52%) -40.5%

  39. Slide 39: Growth rate analysis

    Growth rate analysis RevPAR growth % Net rooms growth % Underlying Fee Comments Revenue1 Growth % FY 2020 Comparable Total2 YoY Available2 All hotels Aggregate Hotels that have that were open number of traded in all in FY 2020 and 30 December rooms available months being FY 2019 (incl 2020 vs 2019 f

  40. Slide 40: Fee margin by region

    Fee margin1 by region Americas Europe, Middle East, Asia and Africa FY 2020 70.7% FY 2020 -17.9% FY 2019 77.7% FY 2019 58.6% Greater China Total IHG FY 2020 45.5% FY 2020 34.1% FY 2019 54.1% FY 2019 54.1% 1 Fee margin excludes owned, leased and managed lease hotels, significant liquidated damages an

  41. Slide 41: Revenue and operating profit 2019-2020

    Revenue and operating profit 2019-2020 Total Revenue Total Operating Profit Actual US$ Full Year Full Year 2020 2019 2020 2019 Fee Business 457 853 323 663 Owned, Leased & Managed Leases 55 187 (27) 37 Total Americas 512 1,040 296 700 Fee Business 107 337 (18) 202 Owned, Leased & Managed Leases 114

  42. Slide 42: Cost reductions whilst continued investment in growth

    Cost reductions whilst continued investment in growth Cost actions Owner payment profile Americas invoices paid within 90 days of due date • $150m of temporary Fee Business cost savings in 2020 • Reduction in cost base of owned, leased and managed Unpaid lease hotels • Targeting ~$75m to be sustaina

  43. Slide 43: Currency translation

    Currency translation Reportable Segments Reportable Segments Reported FY 2020 vs FY 2019 rates2 FY 2020 at average Jan 2021 rate vs reported FY 20203 Region1 Revenue EBIT Revenue EBIT Americas $(1)m - $1m - EMEAA $1m $(1)m $10m - Greater China $2m $2m $4m $1m Central Overheads - - $2m $(3)m Total IH

  44. Slide 44: 2020 notable items

    2020 notable items 2020 items Payroll tax credits Americas $8m Litigation settlement in relation to a single hotel Americas $4m Individually significant Liquidated Damages1 EMEAA $1m Gain on disposal of Holiday Inn Melbourne Airport EMEAA $3m 1 In February 2018, IHG received liquidated damages total

  45. Slide 45: Exceptional items

    Exceptional items Category Detail Rationale Charge ($m) • Primarily, discounted value of deposits and loans held by owners in connection to managed Trade deposits and loans (48) hotels • Predominantly, the carrying book value of owned, leased and managed leased assets in the Property, plant and equi

  46. Slide 46: FY20 Cash flow and net debt

    FY20 Cash flow and net debt 44 329 (87) 21 (171) 136 136 (107) 125 29 (35) 17 EBITDA1 System Fund2 Working Exceptional Interest & tax Free cash Maintenance Free cash flow System Recyclable Lease Decrease capital & other cash flow items4 flow before capex & key Fund capex capex movements, FX in net d

  47. Slide 47: Free cash flow generation

    Free cash flow generation $m 12 months to 31 Dec 2020 12 months to 31 Dec 2019 Operating profit from reportable segments1 219 865 System Fund result2 (82) (21) Depreciation & amortisation3 172 170 System Fund impairment charges 41 - Working capital & other movements 68 (82) Loyalty programme deferre

  48. Slide 48: Uses of free cash flow

    Uses of free cash flow 12 months to 31 12 months to 31 $m Dec 2020 Dec 2019 Free cash flow 29 509 Capital expenditure: Recyclable investments (6) (19) Capital expenditure: System Fund investment (35) (98) Acquisitions - (292) Payment of contingent purchase consideration - (8) Distributions from asso

  49. Slide 49: Reduction in gross capital expenditure for FY 2020

    Reduction in gross capital expenditure for FY 2020 $m FY 2020 FY 2019 • Key money: used to secure hotel Maintenance capex, Maintenance capex (43) (86) signings key money and selective Key money1 (64) (61) • Maintenance: relates to owned, investments leased and managed lease hotels and Total (107) (1

  50. Slide 50: Cautionary Note Regarding Forward-Looking Statements

    CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS This presentation may contain projections and forward looking-statements. The words “believe”, “expect”, “anticipate”, “intend” and “plan” and similar expressions identify forward-looking statements. All statements other than statements of histori

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