International Workplace Group Plc · LSE:IWG

International Workplace — Investor Day (December 2023)

14 slides from International Workplace's investor day presentation, Dec 5, 2023

1. Slide 1: Commercial

   IWG Investor Day 2023 Fatima Koning Group Chief Commercial Officer Commercial

2. Slide 2: A world class commercial platform to capture and deliver on any workspace need

   IWG Investor Day 2023 A world class commercial platform to capture and deliver on any workspace need Technology led solution builder Physical experience, Great day at work World-class Marketing Apps sales force 24/7 (OMNI support channel) Websites Choice of Digital AI onboarding AI brands Simplified

3. Slide 3: An established platform for client acquisition, retention & development

   IWG Investor Day 2023 An established platform for client acquisition, retention & development 2bn Online Offline Partners impressions 5m contacts 2m In-center sales studio Direct sales Enterprise sales Account management team qualified leads 70 NPS 1st class digital experience 1st class physical exp

4. Slide 4: Client acquisition

   IWG Investor Day 2023 Client acquisition Online channels Partnerships Offline channels

5. Slide 5: Client conversion

   IWG Investor Day 2023 Client conversion State of art Direct sales Client insights Seamless ordering process technology Client

6. Slide 6: Retention and development

   IWG Investor Day 2023 Retention and development Great onboarding Self-service app Account management dashboard Client

7. Slide 7: Our client base is diverse & growing

   IWG Investor Day 2023 Our client base is diverse & growing 69% Enterprise 122K new clients year to date – multiproduct Sole Trader Enterprise and multi locations SME 83% of Fortune 500

8. Slide 8: Client drivers to transition to Hybrid

   IWG Investor Day 2023 Client drivers to transition to Hybrid Professional 95% 80% 95% Costs Talent service of HRofprofessionals CFOs say agree hybrid working working is of HR professionals agree hybrid working is an effective cost a significant is an effective recruitment saver tool recruitment tool

9. Slide 9: Why us?

   IWG Investor Day 2023 Why us? We have a unique proposition Network Flexibility Brands Solutions Benefits Community Expertise

10. Slide 10: Our proposition is client-led.

    IWG Investor Day 2023 Our proposition is client-led. Custom packages for functional teams Finance Operations HR Sales Marketing Regulated IT & tech Executive Catering for every type of worker Hybrid Office Collaborative On the road Home workers workers workers

11. Slide 11: Adding true value

    IWG Investor Day 2023 Adding true value Wellbeing Lifestyle Peace of mind Business • Health checks • Save at over 340,000 top • Tax hotline • Insurance Service • Gym access retailers • Roadside Assistance • Business Banking • 24/7 access to • Save on sports events • Discounts on pet care and • Debt

12. Slide 12: The hybrid model in practice & working

    IWG Investor Day 2023 The hybrid model in Accelerated migration of Hybrid practice & working workers to the IWG network Transitioning and accelerating Fast Adopters In advanced stages 2021 2023 2021 2023 2021 2023 Subsidiary of IBM Source: IWG internal data

13. Slide 13: The opportunity is still very big

    IWG Investor Day 2023 The opportunity is still very big The size of the prize. 2billion office workers Source: Microsoft Work Trend Index

14. Slide 14: Strategic focus

    IWG Investor Day 2023 Strategic focus Proposition Marketing Sales Client excellence

International Workplace Group — Investor Day (December 2023) on 6ix