PageGroup PLC · LSE:PAGE
PageGroup — Investor Day (2021)
62 slides from PageGroup's investor day presentation, 2021
Slide 1: Capital Markets Day 2021
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology
Slide 2: Introduction
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Introduction Steve Ingham Chief Executive Officer
Slide 3: Agenda
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Agenda High-Potential Disciplines Anthony Thompson 3
Slide 4: Agenda
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Agenda High-Potential Disciplines Anthony Thompson Experienced Hires Nicholas Kirk 4
Slide 5: Agenda
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Agenda High-Potential Disciplines Anthony Thompson Experienced Hires Nicholas Kirk Diversity & Inclusion Sarah Kirk 5
Slide 6: Agenda
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Agenda High-Potential Disciplines Anthony Thompson Experienced Hires Nicholas Kirk Diversity & Inclusion Sarah Kirk ESG Joanna Bonnett & Kelvin Stagg 6
Slide 7: Agenda
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Agenda High-Potential Disciplines Anthony Thompson Experienced Hires Nicholas Kirk Diversity & Inclusion Sarah Kirk ESG Joanna Bonnett & Kelvin Stagg Page Outsourcing Olly
Slide 8: Agenda
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Agenda High-Potential Disciplines Anthony Thompson Experienced Hires Nicholas Kirk Diversity & Inclusion Sarah Kirk ESG Joanna Bonnett & Kelvin Stagg Page Outsourcing Olly
Slide 9: Agenda
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Agenda High-Potential Disciplines Anthony Thompson Experienced Hires Nicholas Kirk Diversity & Inclusion Sarah Kirk ESG Joanna Bonnett & Kelvin Stagg Page Outsourcing Olly
Slide 10: High-Potential Disciplines
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology High-Potential Disciplines Anthony Thompson Regional Managing Director, Asia Pacific
Slide 11: What is a High-Potential Discipline?
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology High-Potential Disciplines What is a High-Potential Discipline? TECHNOLOGY HEALTHCARE & LIFE SCIENCES (HLS) Large scale economies Successful track record Attractive conver
Slide 12: Technology: Business Performance
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Technology Business Performance Gross Profit +40% Fee Earner >750 Growth September YTD vs. Headcount 2019 Expected Productivity +12% 2021 FY >£100m Growth September YTD vs
Slide 13: Key Technology Roles
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Key Technology Roles Project Manager Network Support Chief Technology Officer IT Manager Developer Analyst Programmer Cybersecurity 13
Slide 14: Technology: Demand and success across all our brands
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Technology Demand and success across all our brands Strong performance across both permanent and temporary recruitment Increasing demand for high volume recruitment throug
Slide 15: Healthcare & Life Sciences
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Healthcare & Life Sciences Discipline with great potential for growth Strategic discipline for all locations Rapidly growing sector globally Opportunity to expand in the s
Slide 16: Healthcare & Life Sciences: Key Global Clients
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Healthcare & Life Sciences Key Global Clients 16
Slide 17: Healthcare & Life Sciences: Business Performance
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Healthcare & Life Sciences Business Performance 2022 Gross Gross Profit +64% Profit +100% Growth Sep YTD vs. 2020 Growth vs FY 2019 Target Fee Earner Headcount c.200 17
Slide 18: High-Potential Disciplines: Summary
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology High-Potential Disciplines Summary Specialist focus is key with a high level of expertise and credibility Demand is far exceeding supply Continually looking to optimise ap
Slide 19: Experienced Hires
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Experienced Hires Nicholas Kirk Regional Managing Director, UK & North America
Slide 20: Experienced Hires Programme
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Experienced Hires Programme Recruitment of > 1,000 hires since Q2 2020 • Strategic decision made at the end of Q2 2020 • Moment in time opportunity to bring in talent • Ta
Slide 21: 1. Productivity
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology 1. Productivity Direct financial benefits to the Group Achieving full productivity faster Above average productivity in both permanent and temporary Key hires in Technolog
Slide 22: 2. Other Benefits
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology 2. Other Benefits Indirect benefits to the Group Staff turnover 50% lower than non-experienced hires New customer relationships brought to Page 75 hires moved into manager
Slide 23: Experienced Hires: Summary
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Experienced Hires Summary Moment in time opportunity Hand picked over 1,000 experienced fee earners Becoming more difficult to attract as the war for talent increases Exis
Slide 24: Video viewing instructions
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology For optimal viewing, please make the video area full screen for this part of the presentation. Alternatively, you can use the toggle above the presentation area to make th
Slide 25: Diversity & Inclusion
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Diversity & Inclusion Sarah Kirk Global Diversity & Inclusion Director
Slide 26: Global D&I Timeline
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Global D&I Timeline 26
Slide 27: Global employee engagement
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Global EMPLOYEE VOICE employee Have Your Say 79% engagement 81% “I believe our values represent the culture of PageGroup”.(HYS 2021) survey 2021 “I can see how my work rel
Slide 28: Female managers and mentoring programme
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Since 2013 our Female Operational Managers have increased from 39 to 49% and our Female Operational Directors from 23 to 41%. Our Global Maternity Rate is 88%. Alf Harris,
Slide 29: Reverse Mentoring programme
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Marcus Johnson Senior Operating Director, UK The Reverse Mentoring programme is excellent. Such a powerful tool to change mindsets and behaviours of our senior leadership
Slide 30: Employee testimonials on D&I
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology AND My Page family, both the business A lot of recruitment companies are talking about leaders and my colleagues have been diversity and inclusion. But no one knows what t
Slide 31: Employee testimonials: LGBTQ+ and inclusion
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Aurelien Beaucamp Partner, CSR and Sustainable Development Consulting, France In France, we created a community around LGBTQ+ concerns. We bring together LGBTQ+ colleagues
Slide 32: Shadow Boards
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Shadow Boards Benefits of a Shadow Board to the business: Collectively shapes and Increases the visibility of Supports a Supports create change at Page diversity as well a
Slide 33: At a Glance
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology At a Glance 33
Slide 34: Video viewing instructions
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology For optimal viewing, please make the video area full screen for this part of the presentation. Alternatively, you can use the toggle above the presentation area to make th
Slide 35: ESG
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology ESG Kelvin Stagg Chief Financial Officer Joanna Bonnett Head of Sustainability & Group Treasury
Slide 36: Q1. What is your vision for sustainability?
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology ESG Q1. What is your vision for sustainability here at PageGroup? 36
Slide 37: Q2. How can PageGroup help tackle climate change?
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology ESG Q2. How can PageGroup help the wider business community and in particular our candidates and clients, tackle climate change? 37
Slide 38: Q3. Helping society overcome barriers to employment
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology ESG Q3. How is PageGroup helping society overcome barriers to employment? 38
Slide 39: Q4. Minimising PageGroup's carbon impact
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology ESG Q4. What are you doing to minimise PageGroup’s carbon impact? 39
Slide 40: Q5. What are you most proud of?
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology ESG Q5. Reflecting on your time at PageGroup, what are you most proud of? 40
Slide 41: Page Outsourcing
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Page Outsourcing Olly Harris Global Managing Director, Page Outsourcing
Slide 42: Who Am I?
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Who Am I? Oliver Harris was brought into Page Outsourcing as the Global Managing Director. Oliver spent 20+ years at the Robert Walters Group, with the last 10 years as th
Slide 43: Year 1 Observations
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Year 1 Observations • Excellent initial wins and work undertaken • Massive internal appetite, evidenced by senior support and lead generation • Fantastic opportunity and p
Slide 44: The Page Outsourcing Model
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology The Page Outsourcing Model Outsourcing Model Hiring manager Agency channels Non Agency channels Internal Referral Direct Benefits 1 3 5 Increased control and visibility ov
Slide 45: An RPO Lite Example
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology An RPO Lite Example • Entire project won by Page Outsourcing • Team deployed based on volume of work • Location and team dependent on final solution Protection Measures 1.
Slide 46: An MSP Example
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology An MSP Example An MSP programme will provide the following benefits: • Reduced time to fill and time to productivity through streamlined onboarding • Remove fixed internal
Slide 47: Market Opportunity
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Market Opportunity MSP Global Market Spend RPO Global Market Spend 160 $151bn 7 $6.3bn $141bn 140 $131bn 6 $5.4bn Top 5 Sectors $4.7bn Top 5 Sectors 120 5 • • Finance/Insu
Slide 48: The Page Outsourcing Offering
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology The Page Outsourcing Offering Outsourcing Solutions RPO On Demand Outsourcing Consultancy *RPO (Recruitment Process Project RPO Statement of Works Outsourcing) Staff augme
Slide 49: Page Outsourcing Positioning
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Page Outsourcing Positioning Global Footprint Capability Access to PageGroup Database With 139 offices, Page Both RPO & MSP capability Outsourcing is well positioned ensur
Slide 50: Outlook
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Outlook Healthy recruitment outsourced market Strong internal appetite and support for Page Outsourcing Very well positioned as a Group to capitalise on the opportunity Ex
Slide 51: Completely Customer & Technology
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Completely Customer & Technology Eamon Collins Chief Customer Officer
Slide 52: Video viewing instructions
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology For optimal viewing, please make the video area full screen for this part of the presentation. Alternatively, you can use the toggle above the presentation area to make th
Slide 53: Wrap-Up
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Wrap-Up Steve Ingham Chief Executive Officer
Slide 54: Wrap-Up
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Wrap-Up Investments mean the Group is more aligned to the current market Continued to invest strategically in the business Recovery continuing at pace Significant structur
Slide 55: Wrap-Up
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Wrap-Up Faster growth and higher conversion rates Technology giving a competitive advantage Strategic progress on D&I and ESG allowing us to change more lives Experienced
Slide 56: Gross Profit Downturn & Recovery
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Wrap-Up Gross Profit Downturn & Recovery 56
Slide 57: Gross Profit Downturn & Recovery
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Wrap-Up Gross Profit Downturn & Recovery 57
Slide 58: Gross Profit Downturn & Recovery
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Wrap-Up Gross Profit Downturn & Recovery 58
Slide 59: Changing market dynamics benefiting the Group
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Wrap-Up Changing market dynamics benefiting the Group All of our markets are currently candidate short More reliance on external recruiters to fill vacancies and higher fe
Slide 60: Investments driving growth in 2021 and beyond
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Wrap-Up Investments made in 2020 driving growth in 2021 and beyond Decisions and actions taken have positioned the Group to take market share Huge potential for growth Cha
Slide 61: Q&A
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology Q&A
Slide 62: High-Potential Disciplines Experienced Hires Diversity & Inclusion
High-Potential Disciplines Experienced Hires Diversity & Inclusion ESG Page Outsourcing Completely Customer & Wrap-Up Technology