Caterpillar, Inc. · NYSE:CAT
Caterpillar — Investor Day (May 2019)
16 slides from Caterpillar's investor day presentation, May 2, 2019
Slide 1: Investor Day 2019
OUR SOLUTIONS HELP OUR CUSTOMERS BUILD A BETTER WORLD. INVESTOR DAY 2019 CATERPILLAR’ 4
Slide 2: Forward-Looking Statements
Forward-Looking Statements Certain statements in this financial presentation relate to future events and expectations and are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as “believe,” “estimate,” “will be,” “will,” “would,” “expec
Slide 3: Agenda
Welcome Agenda Strategy Execution – Jim Umpleby Services – Bob De Lange Operational Excellence / Expanded Offerings – Denise Johnson Financial Framework – Andrew Bonfield Q&A – Executive Office INVESTOR DAY 2019
Slide 4: Services
INVESTOR DAY 2019 Services Bob De Lange Group President
Slide 5: Services Drive Increased Customer Value
Services Drive … Increased Customer Value Including Improved Asset Utilization Reduced Cyclicality of Sales & Revenues Improved Profitability Through the Cycles INVESTOR DAY 2019
Slide 6: We Are Well Positioned to Grow Services
We Are Well Positioned to Grow Services F I E L D C O N N E C T E D T E C H N O L O G Y E Q U I P M E N T POPULATION INSPECT TROUBLESHOOT Y E A R S REPAIR P R O D U C T S U P P O R T WORLDWIDE D E A L E R N E T W O R K * & CAT E X P E R T I S E LARGE INSTALLED BREADTH OF DEALERS BRANCHES EMPLOYEES B
Slide 7: Our Strategy to Grow Services
Our Strategy to Grow Services Customer-Focused Digital Services Design Enablers Go-To-Market Strategy Cat Parts Distribution Enhanced Adjacent Financial Network Dealer Services Optimization Capabilities Opportunities INVESTOR DAY 2019
Slide 8: Services Go-To-Market Strategy
Services Go-To-Market Strategy 5K of Opportunity Greater Than 5K Hours 20K Point of Sale OPPORTUNITY 5% R E P A I R 70% / R E B U I L D E V E N T S 25% BUILD the Relationship EXTEND the Relationship VALUE & PARTS PROMISE LABOR INVESTOR DAY 2019
Slide 9: Increasing Customer Value
Increasing Customer Value BUILD THE RELATIONSHIP EXTEND THE RELATIONSHIP SUSTAIN THE RELATIONSHIP Point of Sale Agreement Cat Certified Used (CCU) Lifecycle Contract ELECTRIC POWER LESS RISK, MORE CONFIDENCE MANAGE & OPTIMIZE PEACE OF MIND • Powertrain & Hydraulics Protection • Machine Availability
Slide 10: Enabling Services Growth Through Digital
Enabling Services Growth Through Digital C A T E R P I L L A R D I G I T A L M O D E L APPLICATIONS Online Experience | Applications | APIs ANALYTICS PLATFORM Data Gateways | Data Hub | Common Services CONNECTIVITY Product Data | Connectivity Hardware | Communications Carriers ~1 Million* Infrastruc
Slide 11: Digital Applications for Customers
Digital Applications F O R C U S T O M E R S Cat® App Equipment eCommerce Management CAT INSPECT CAT MINESTAR SOLAR INSIGHT PROGRESS RAIL UPTIME INVESTOR DAY 2019
Slide 12: Digital Applications for Dealers
Digital Applications F O R D E A L E R S Service Parts Inventory Remote Flash Information System Optimization Tool Remote Troubleshoot IMPROVE DEALER DEALER / CAT COLLABORATIVE REDUCE TRAVEL TIME & TECHNICIAN EFFICIENCY INVENTORY PLANNING LEVERAGE EXPERTISE SERVICE Equipment Care Advisor SUPPORTS PR
Slide 13: Double ME&T Services Sales by 2026
Double ME&T Services Sales by 2026 $28B Double to ~$18B $28B ~$14B by 2026 2016 2018 2026 Baseline Actual Target INVESTOR DAY 2019 Note: ME&T Services include, but are not limited to, aftermarket parts and other service-related revenues (excludes Cat Financial and discontinued products) Note: A reco
Slide 14: Agenda
Welcome Agenda Strategy Execution – Jim Umpleby Services – Bob De Lange Operational Excellence / Expanded Offerings – Denise Johnson Financial Framework – Andrew Bonfield Q&A – Executive Office INVESTOR DAY 2019
Slide 15: Appendix
OUR SOLUTIONS HELP OUR CUSTOMERS BUILD A BETTER WORLD. INVESTOR DAY 2019 Appendix CATERPILLAR’
Slide 16: Appendix C of Reconciliation to U.S. GAAP
Caterpillar Inc. – Appendix C of Reconciliation to U.S. GAAP Services Revenues to ME&T Services Sales (USD in billions) 2016 2018 Services revenues $ 18 $ 21 Financial Products’ revenues (3) (3) Discontinued products (1) (1) ME&T services sales $ 14 $ 18 Note: Amounts may not add due to rounding. No