International Business Machines Corporation · NYSE:IBM
International Business Machines — IBM — Investor Day (March 2017)
24 slides from International Business Machines's investor day presentation, Mar 6, 2017
Slide 1: IBM Watson and the IBM Cloud Platform
IBM Watson and the IBM Cloud Platform David Kenny Senior Vice President, IBM Watson and Cloud Platform
Slide 2: IBM's Platforms: IBM Watson and the IBM Cloud
IBM's Platforms: IBM Watson and the IBM Cloud Building the world’s best enterprise cloud and AI platform, differentiated by our vertical capabilities Healthcare Financial IoT ... Analytics Security Customer ... Global Services Engagement Ecosystem Cloud Content Compute Conversation Data (Public, Pri
Slide 3: ONE Architecture
ONE Architecture Highly scalable and flexible, enabled with security, to meet our client's most aggressive needs Applications + more Watson Watson Watson Cyber GBS/GTS Ind. Watson IBM Risk Asset Mgmt. Finished products for Weather Explore & Oncology Security Solutions Virtual Agent & Compliance (Max
Slide 4: Driving Innovation
Driving Innovation Released advanced set of products based on new architecture in 2016; pace to accelerate in 2017 Applications + Watson Health | Watson for Cyber Security | Watson for FSS | Partner apps AI + Watson Conversation | Watson Discovery | Watson Virtual Agent Data + Watson Data | Watson I
Slide 5: Aneel Bhusri, Chief Executive Officer
Aneel Bhusri Chief Executive Officer 5
Slide 6: Kathy Collins, Chief Marketing and Strategy Officer, H&R Block
Kathy Collins Chief Marketing and Strategy Officer, H&R Block 6
Slide 7: In-person assistance / Do-it-yourself
In-person assistance Do-it-yourself 10,000 retail offices Office within 5 miles of most Americans Prepared 23.2 million Prepared 700 million tax returns worldwide tax returns since 1955 Slides provided by H&R Block.
Slide 8: Get your taxes won.
Get your taxes won. Slides provided by H&R Block.
Slide 9: Until this year, the client experience hadn't changed much.
Until this year, the client experience hadn’t changed much. H&R Block - 1955 Slides provided by H&R Block.
Slide 10: Clients want a more engaging experience
Clients want a more engaging experience Slides provided by H&R Block.
Slide 11: The competition: Taxes "done" is good enough
The competition: Taxes “done” is good enough 11 Slides provided by H&R Block. IBM 3/6/2017
Slide 12: Slides provided by H&R Block.
12 Slides provided by H&R Block. IBM 3/6/2017
Slide 13: The H&R Block Ad
THE HGR BLOCK AD FELL Mer ABOU YOUR YEAR, VANTAGE Your Federal Refund $1,230.00 Your State(s) Refund: $105.20 You Took Advantage of THIS YEAR What Happened This Year?
Slide 14: Your Life
@ Your Life
Slide 15: Tax Prep
@ Tax Prep Your Documents:
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Slide 19: Client satisfaction and engagement results
2 pt • Monitor appeals to clients • Clients report being more engaged Overall Satisfaction • Tax Pros are supportive 2 pt 1,000,000 + Intent to return Views of Watson :60 ad on YouTube 3 pt • Increased web traffic • Increased retail appointments Price/value Slides provided by H&R Block.
Slide 20: Slides provided by H&R Block.
Slides provided by H&R Block.
Slide 21: Peter Coleman, Managing Director and Chief Executive Officer
Peter Coleman Managing Director and Chief Executive Officer 21
Slide 22: Marc Benioff, Chief Executive Officer
Marc Benioff Chief Executive Officer 22 3/6/2017
Slide 23: Why we win
Why we win Only IBM can combine cutting-edge technology with deep industry experience to truly partner with clients and help them put their knowledge to work We give clients • We put clients in control of THEIR knowledge choice and control • Clients can leverage open source and open standards • Clie
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