Indian Hotels Co. Ltd. · NSE:INDHOTEL
Indian Hotels — The Indian Hotels Company — Kotak Chasing Growth Conference 2025
37 slides from Indian Hotels's conference presentation, Feb 18, 2025
Slide 1: Exchange filing letter: Investor / Analyst Presentation
February 18, 2025 BSE Limited National Stock Exchange of India Limited Corporate Relationship Department Exchange Plaza 1st Floor, New Trading Ring, Bandra Kurla Complex Rotunda Building, P. J. Towers, Bandra (E) Dalal Street, Fort, Mumbai 400 051 Mumbai – 400 001. Scrip Code: INDHOTEL Scrip Code: 5
Slide 2: Aspiration to Acceleration
ASPIRATION TO ACCELERATION KOTAK CHASING GROWTH CONFERENCE 2025 18th February 2025 1
Slide 3: We Promised, We Delivered, We Transformed
WE PROMISED WE DELIVERED WE TRANSFORMED 2
Slide 4: IHCL's Story of Transformation 2017-2024
IHCL’s STORY OF TRANSFORMATION 2017-2024 P&L BALANCE SHEET BRANDSCAPE GROWTH MARKET CAP. Rev. ₹ 4,000 Cr Net Debt # Portfolio 155 ₹ 13,000 Cr Where We Were EBITDA 16% ₹ 3,000+ Cr # Operational 142 ₹ 13,000 Cr #Shareholders 1.4L in 2017 ROCE 5% # Pipeline 13 PAT (₹ 63 Cr) Instl. Holding 40% Where We
Slide 5: Created to Make India Proud
CREATED TO MAKE INDIA PROUD 120 YEARS LATER STILL SERVING THE DREAM WORLD'S INDIA'S STRONGE STRONGEST HOTEL BRAND 2 BRAND 2024 2022 2023 | 2022 | 2020
Slide 6: What if? What next?
WE STARTED THIS JOURNEY BY ASKING OURSELVES “WHAT IF?” WE NOW ASK OURSELVES “WHAT NEXT?” 5
Slide 7: What Next? Why? Where? How?
WHAT NEXT? WHY? WHERE? HOW? What Why Where How What Next? Why We Exist: Where To Play: How to Win: Bright Future Ahead Defining our Brand & Unveiling the for industry, IHCL Purpose & Growth Execution Strategy Well Positioned Vision Strategy and Goals for 2030 6
Slide 8: What Next? Why? Where? How?
WHAT NEXT? WHY? WHERE? HOW? What Why Where How What Next? Why We Exist: Where To Play: How to Win: Bright Future Ahead Defining our Brand & Unveiling the for industry, IHCL Purpose & Growth Execution Strategy Well Positioned Vision Strategy and Goals for 2030 7
Slide 9: The Future Is Bright: Long-Term Structural Tailwinds
THE FUTURE IS BRIGHT LONG-TERM STRUCTURAL TAILWINDS India’s Economic Growing Middle Rising Disposable Strong Demand FTA Recovery & Growth Class Incomes Growth Growth $7 Tn 31% → 38% ↑50% 9-11% 25 Mn DEMAND 3rd Largest Economy of popn. from ‘24 to ’30 Disp. Income (‘24->’30) Future CAGR from 10.9 Mn
Slide 10: Union Budget 25-26 Multi-Pronged Boost to Tourism
UNION BUDGET 25-26 MULTI-PRONGED BOOST TO TOURISM 50 Destinations 120 Destinations Infrastructure Status Accorded Added in UDAN scheme ✓ Infrastructure Creation ✓ Improved Connectivity Medical & Spiritual Tourism in focus MSME Loans Including homestays ✓ Ease of Financing 9
Slide 11: IHCL Today: Industry Leader in India
IHCL TODAY INDUSTRY LEADER IN INDIA 237 125 Operational 39 + 26 125 Pipeline 49 20 362 102 As on 31st January 2025 Excluding The Claridges 10
Slide 12: Delivering Accelerated Pace of Growth YoY
DELIVERING ACCELERATED PACE OF GROWTH YOY 53 55 14 36 34 29 14 22 20 17 19 16 12 13 10 7 5 7 FY18 FY19 FY20 FY21 FY22 FY23 FY24 9MFY25 Strategic Signing Opening alliance with Tree of Life 11
Slide 13: IHCL Well Positioned to Shape the Future
IHCL WELL POSITIONED TO SHAPE THE FUTURE ₹ IHCL Hospitality Industry Macro-economic Industry-leading Performance Strong Demand, The India Growth Story Industry-leading Brands Immense Growth Potential Differentiated Strategy 12
Slide 14: What Next? Why? Where? How?
WHAT NEXT? WHY? WHERE? HOW? What Why Where How What Next? Why We Exist: Where To Play: How to Win: Bright Future Ahead Defining our Brand & Unveiling the for industry, IHCL Purpose & Growth Execution Strategy Well Positioned Vision Strategy and Goals for 2030 13
Slide 15: The Why: Defining Our Purpose
THE WHY DEFINING OUR PURPOSE PIONEERING RESPONSIBLE CHANGE: • Custodians of Indian Hospitality • Pioneering with Responsibility CREATING VALUE: • Sustained Value Creation Pioneering Responsible Change, • Focus on All Stakeholders Creating Value & Shaping the Future SHAPING THE FUTURE: • Setting Glob
Slide 16: Elevating Our Vision, Aligned with Our Purpose
ELEVATING OUR VISION, ALIGNED WITH OUR PURPOSE VALUED, RESPONSIBLE ECOSYSTEM MOST ICONIC^& PROFITABLE HOSPITALITY COMPANY^ IN SOUTH ASIA 15
Slide 17: What Next? Why? Where? How?
WHAT NEXT? WHY? WHERE? HOW? What Why Where How What Next? Why We Exist: Where To Play: How to Win: Bright Future Ahead Defining our Brand & Unveiling the for industry, IHCL Purpose & Growth Execution Strategy Well Positioned Vision Strategy and Goals for 2030 16
Slide 18: Where to Play: Continuously Reimagining Our Brandscape
WHERE TO PLAY CONTINUOSLY REIMAGINING OUR BRANDSCAPE 4 Taj Palaces 150 mn. High Taj 3 2 Product/ Service Offering SeleQtions 1 50 mn. Vivanta Medium Ginger 1 Tree of Life 2 Gateway 600 mn. Low 3 The Claridges 4 Luxury Branded Residences Low Medium High Price Positioning 17
Slide 19: IHCL Brandscape by Segments & Themes
IHCL BRANDSCAPE BY SEGMENTS & THEMES Platform / Collections Luxury Boutique Leisure Upscale – Full Service BY SEGMENTS BY THEMES Upscale – Lifestyle Wildlife / Adventure Midscale Homestays 18
Slide 20: Where to Play: Domestic Markets
WHERE TO PLAY DOMESTIC MARKETS LEADERSHIP IN THE INDIAN SUBCONTINENT ACROSS ALL SEGMENTS BRANDS KEY MARKETS* TIER 2 / 3 CITIES DRIVABLE DESTINATIONS DISTRICT HEADQUARTERS LEISURE LOCATIONS ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ Efficient Capital Deployment to Cover White Spaces in Brandscape, Themes
Slide 21: Where to Play: International Markets
WHERE TO PLAY INTERNATIONAL MARKETS ROUTE TO INTERNATIONAL GROWTH BRANDS MIDDLE EAST S.E.A & SOUTH ASIA WESTERN HEMISPHERE REST OF THE WORLD Deepen presence in Build Destination Presence in key gateway destinations the region Itineraries Opportunity based e.g. Dubai, Bahrain, e.g. Singapore, e.g. Pa
Slide 22: How to Win? Strategy
HOW TO WIN? STRATEGY Expansion Evolution Excellence of Portfolio of Brandscape in Operations 21
Slide 23: Expansion of Portfolio
EXPANSION OF PORTFOLIO Leadership Presence in Key Efficient Accretive in the Indian International Capital Strategic Subcontinent Markets Deployment Acquisitions 22
Slide 24: IOD: A New Chapter in Taj's Iconic Legacy
A NEW CHAPTER IN TAJ’S ICONIC LEGACY 330 85 Keys Apartments 2 IOD Acres Received 23
Slide 25: Key Company Owned Projects Making Progress
KEY COMPANY OWNED PROJECTS MAKING PROGRESS Taj Bandstand Lakshadweep Shiroda Aguada Plateau Ekta Nagar Goa MOPA 330 Keys Suheli - 70 Keys 300 Keys 110 Keys 275 Keys 300 Keys 85 Apartments Kadmat - 110 Keys FSI crystallized & received Plans submitted for Supplemental lease deed Construction Work in D
Slide 26: Evolution of Brandscape
EVOLUTION OF BRANDSCAPE Achieve Maintain Launch Build Optimal Premium New Brand Scale Positioning Concepts Equity 25
Slide 27: Excellence in Operations
EXCELLENCE IN OPERATIONS Service Brand Asset Margin Excellence Standards Management Expansion 26
Slide 28: Excellence in Food & Beverage
EXCELLENCE IN FOOD & BEVERAGE SCALING UP EXISTING BRANDS KEY INITIATIVES TO DRIVE AND NURTURING NEW CONCEPTS F&B BUSINESS Revenue Management Tools to Increase Footfalls Digitisation - F&B Marketing and Dashboards Expand Beverage Contribution Culinary Chronicles/ Chef and Brand Collaborations Wedding
Slide 29: Loya – Now Open in Taj Mahal Palace, Mumbai
LOYA – NOW OPEN IN TAJ MAHAL PALACE, MUMBAI 28
Slide 30: Excellence in Driving Superior Customer Satisfaction
EXCELLENCE IN DRIVING SUPERIOR CUSTOMER SATISFACTION NPS – IHCL VS INDUSTRY IHCL Peer Avg 70+ 72.9 68.8 64.5 60.3 2022-23 2023-24 Going Forward 29
Slide 31: Key Enablers
KEY ENABLERS Governance Human Capital One Tata Commercial & Customer Paathya Digital 30
Slide 32: Doing Business the Responsible Way - 2030 Goals
DOING BUSINESS THE RESPONSIBLE WAY - 2030 GOALS 100% 100,000 50% 100% Waste Water Youth Energy from Hotels Recycled / Reused Skilled for Livelihood Renewable Sources EarthCheck Certified 100% 100% 100% Hotels go Beyond Adoption of UNESCO’s Intangible Business Meetings & Single-Use Plastic Free Cultu
Slide 33: Goals for 2030
GOALS FOR 2030 9 ~ ° 7 32 TAY sELeQTIONS GATEWAY VIVANTA GINGER TREEOFLIFE ama @min tay @ IWCL
Slide 34: 2030 Goals Target to More Than Double the Portfolio
2030 GOALS TARGET TO MORE THAN DOUBLE THE PORTFOLIO PORTFOLIO INCL. PIPELINE OPERATIONAL HOTELS BRANDS Jan-25 Mar-30 Jan-25 Mar-30 Steady Growth Brands 15 Signings p.a 213 300 140 225 (Taj, SeleQtions, Vivanta) 15 Openings p.a Accelerated Growth Brands 149 400 97 275 50 Signings p.a (Gateway, Ginger
Slide 35: Summary 2030 Goals
SUMMARY 2030 GOALS PORTFOLIO OPERATIONAL REVENUE BALANCE SHEET ₹ 13,000 Cr 15% Enterprise Revenue ROCE Where We Are 362 237 In 2025 Hotels Hotels ₹ 7,000 Cr ₹ 2,000 Cr Consol. Revenue Net Cash ₹ 30,000+ Cr 20%+ Where We Enterprise Revenue ROCE* Want To Be 700+ 500+ In 2030 Hotels Hotels ₹ 15,000+ Cr
Slide 36: Accelerate 2030
ACCELERATE 2030 MOST VALUED, VISION RESPONSIBLE & PROFITABLE HOSPITALITY ECOSYSTEM 2x+ EXCELLENCE REVENUE GROWTH IN OPERATIONS STRATEGIC INITIATIVES EVOLUTION OF BRANDSCAPE EXPANSION OF PORTFOLIO 700+ HOTEL PORTFOLIO HUMAN CAPITAL CUSTOMER CENTRICITY DIGITAL ENABLERS PAATHYA ONE TATA GOVERNANCE 20%+
Slide 37: Aspiration to Acceleration
ASPIRATION TO ACCELERATION KOTAK CHASING GROWTH CONFERENCE 2025 18th February 2025 36
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