Anz Group Holdings Limited · ASX:ANZ
Anz — Australia and New Zealand Banking Group — UBS conference, June 2009
19 slides from Anz's conference presentation, Jun 25, 2009
Slide 1: ANZ Commercial Banking, UBS conference, June 2009
For personal use only AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED ANZ Commercial Banking UBS conference, June 2009 David Hisco Group Managing Director Commercial Banking
Slide 2: Not all commercial banking strategies are alike
Not all commercial banking strategies are alike For personal use only ANZ’s approach: • Commercial objectives driven by our super regional bank aspiration • A proven operating strategy built on more convenient banking • The underlying rationale is built on where to play and how to win • A commitment
Slide 3: ANZ's journey to becoming a Super Regional bank commenced in late 2007
ANZ’s journey to becoming a Super Regional bank commenced in late 2007 For personal use only TRANSFORM OUT PERFORM RESTORE • Quality on par with global leaders in our markets Create • Institutional back to system a leading Super • Best of breed customer • Restore “jaws” – increase revenue experience
Slide 4: Growth will be based on core capabilities
Growth will be based on 4 core capabilities FROM TO For personal use only Product based Customer centric Customer/segment focused Marketing is for Sales/marketing Sales/marketing core Retail focused skills for everyone Technology a Technology Technology a core constraint based source of advantage Me
Slide 5: Our Commercial Bank Aspirations
Our Commercial Bank Aspirations: For personal use only To become the commercial bank of choice in the Asia Pacific, by: Making convenience, simplicity and responsibility not just a value proposition but a business system: • Growing revenue while driving productivity • Investing in the front end of t
Slide 6: Commercial Banking's position within the ANZ structure
Commercial Banking’s position within the ANZ structure ANZ divisions For personal use only New Zealand Asia Pacific Australia Europe & America Retail Retail Retail (including partnerships) Commercial Commercial Commercial (Emerging) Wealth Wealth Wealth Global institutional 6
Slide 7: Commercial - an important part of ANZ's Super Regional strategy
Commercial - an important part of ANZ’s Super Regional strategy For personal use only Super Regional Commercial business Asia Pacific, Europe & America Australia Commercial ANZ ANZ Small Business Banking (Nick Reade) Partnerships Business Banking (Mark Lang acting) New Zealand Commercial Corporate a
Slide 8: Pre-provision profit up 12% in 1H09, NPAT and balance sheet stability maintained
Pre-provision profit up 12% in 1H09, NPAT and balance sheet stability maintained during the economic downturn For personal use only Solid pre-provision growth, offset by Customer deposits (AUD bn) increased credit costs across the portfolio 38 39 38 (AUD m) 10 10 8 7 7 8 22% of 107 9 108 group 17 17
Slide 9: Investing in people and culture to drive improved customer satisfaction
We are investing in our people and culture to drive improved customer satisfaction For personal use only Customer experience is the critical Aust Commercial Customer satisfaction* (Customer Satisfaction with Main Bank) driver: •Employing staff who live in our 90 customer’s world Experience in small
Slide 10: Small Business Banking – multi channel offering a differentiator
Small Business Banking – multi channel offering a differentiator For personal use only Small Business Banking • Customer service/sales staff Channel offerings target all sectors of typically have either worked for or the small business segment been involved in a family run small business • Convenien
Slide 11: Business Banking – simplifying and focusing the business
Business Banking – simplifying and focusing the business For personal use only Business Banking (Aus); Corporate & Commercial (NZ) • Strategic priorities – District of the Future • Closely aligned to retail strategy (natural affinity) Benefits: • improve sales execution (whole of wallet • Greater fo
Slide 12: Business Rural – focused on all sides of the transaction
Business Rural – focused on all sides of the transaction For personal use only Regional Commercial & Agribusiness (Aus); Rural Banking (NZ) • Competitive advantage through the super Aim - leverage best practice and regional strategy capture both sides of every trade • 60% of agricultural product is
Slide 13: Leading Asset Finance businesses in Australia and New Zealand
Leading Asset Finance businesses in Australia and New Zealand, supporting international network For personal use only Asset Finance Long history in Asset Finance Risk-based pricing attracts low risk customers and covers higher risk • ANZ has been in this business for over exposures 50 years • Essent
Slide 14: To become the commercial bank of choice in the Asia Pacific
To become the commercial bank of choice in the Asia Pacific: Super Regional a unifying objective across ANZ For personal use only All commercial banking strategies are not the same: • ANZ’s Commercial banking objectives are driven by its super regional bank aspiration − Exposure to growing new world
Slide 15: Appendices
For personal use only APPENDICES 15
Slide 16: Management Team - Background
Management Team - Background For personal use only Nick Reade, General Manager, Small Business Banking Nick joined ANZ in 1999 & was appointed GM, Small Bus Banking in 2007. He has held a number of senior roles within ANZ including GM Personal Lending & GM Consumer Cards where he was responsible for
Slide 17: Management Team - Backgrounds
Management Team - Backgrounds For personal use only Graham Turley, Managing Director, Commercial NZ Graham has had over 20 years experience in corporate finance and debt capital markets before taking on his current role late 2008. He joined ANZ over 4 years ago & has held leadership roles in the New
Slide 18: Broadly based revenue generation
Broadly based revenue generation * For personal use only Asset Finance Business Banking, 18% Corporate & Commercial 39% Banking 25% Regional Commercial 18% & Agribusiness/ Rural Small Business Banking *Revenue for Australia & NZ 18
Slide 19: For personal use only
For personal use only The material in this presentation is general background information about the Bank’s activities current at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not intended to be relied upon as advice to investors or p
Australia and New Zealand Banking Group — UBS conference, June 2009 on 6ix