Boyd Group Services Inc · TSX:BYD

Boyd Group Services — Q3 2021 Earnings Presentation

35 slides from Boyd Group Services's earnings presentation, November 2021

  1. Slide 1: Investor Presentation November 2021

    BOYD GROUP SERVICES INC. Investor Presentation November 2021 1

  2. Slide 2: Forward-Looking Statements

    Forward-Looking Statements This presentation contains forward-looking statements, other than historical facts, which reflect the view of the Company's management with respect to future events. Such forward-looking statements reflect the current views of the Company's management and are made on the b

  3. Slide 3: Capital Markets Profile

    Capital Markets Profile (as at November 11, 2021) Stock Symbol: TSX: BYD.TO Shares Outstanding: 21.5 million Price (November 11, 2021): C$213.22 52-Week Low / High: C$201.92/$267.00 Market Capitalization: C$4,578.3 million Annualized Dividend (per share): C$0.576 Current Yield: 0.3% 3

  4. Slide 4: Company Overview

    Company Overview • Leader and one of the largest operators of collision repair shops in North America by number of locations (non-franchised) • Consolidator in a highly fragmented US$40 billion market • Second largest retail auto glass operator in the U.S. • Only public company solely focused on aut

  5. Slide 5: Collision Operations

    Collision Operations • 836 company operated collision locations across 31 U.S. states and 5 Canadian provinces • Operate full-service repair centers offering collision repair, glass repair and replacement services • Strong relationships with insurance carriers • Process improvement initiatives 5

  6. Slide 6: North American Collision Repair Footprint

    North American Collision Repair Footprint Canada • • Ontario (82) British Columbia (17) 131 locations • Alberta (14) • Manitoba (14) • Saskatchewan (4) Note: The above numbers include 35 intake locations. U.S. • Michigan (74) • Louisiana (14) 705 locations • Illinois (71) • Kansas (13) • Florida (70

  7. Slide 7: Glass Operations

    Glass Operations • Retail glass operations across 35 U.S. states ▪ Asset light business model • Third-Party Administrator (“TPA”) business that offers glass, emergency roadside and first notice of loss services with approximately: ▪ 5,500 affiliated glass provider locations ▪ 7,000 affiliated roadsi

  8. Slide 8: North American Glass Footprint

    North American Glass Footprint U.S. • Alabama • Nevada • Arizona • New Hampshire • California • New York • Colorado • North Carolina • Connecticut • Ohio • District of Columbia • Oklahoma • Florida • Oregon • Georgia • Pennsylvania • Idaho • Rhode Island • Illinois • Tennessee • Indiana • Texas • Ke

  9. Slide 9: Market Overview & Business Strategy

    Market Overview & Business Strategy 9

  10. Slide 10: Large, Fragmented Market

    Large, Fragmented Market U.S. Collision Repair Market • Revenue for North American collision repair industry is estimated to be approximately US$41.2 billion annually (U.S. $38.3B, CDA $2.9B) • 31,800 shops in the U.S., 4,430 shops in Canada • Composition of the collision repair market in the U.S.:

  11. Slide 11: Evolving Collision Repair Market

    Evolving Collision Repair Market • Large multi shop collision repair operator (“MSO”) market share opportunity ▪ The top 3 consolidators represent an 18.8% share of collision repair revenue in 2019 as compared to 15.7% in 2018 and only 1.7% in 2006. ▪ 106 MSOs had revenues of $20 million or greater

  12. Slide 12: Strong Relationships with Insurance Companies through DRPs

    Strong Relationships with Insurance Companies through DRPs • Direct Repair Programs (“DRPs”) are established between insurance companies and collision repair shops to better manage auto repair claims and the level of customer satisfaction • Auto insurers utilize DRPs for a growing percentage of coll

  13. Slide 13: Insurer Market Dynamics

    Insurer Market Dynamics Top 10 Insurer Market Share (U.S.) Insurer DRP Usage Other Insurers 27.0% Other 40.5% DRP Top 10 59.5% Insurers 73.0% Source: The Romans Group, 2019 13

  14. Slide 14: Impact of Collision Avoidance Systems

    Impact of Collision Avoidance Systems • CCC estimates technology will * reduce accident frequency by ~30% in next 25-30 years • As per industry studies, decline should be somewhat offset by increases in average cost of repair (increased expense of technology) and vehicle miles driven • Large operato

  15. Slide 15: Business Strategy

    Business Strategy Expense management Operational excellence Enhance SHARE Shareholder THE BOYD HOLDERS GROUP Value Same-store sales growth New location and and optimize returns from acquisition growth existing operations 15

  16. Slide 16: Operational Excellence

    Operational Excellence • Best-in-Class Service Provider ▪ Average cost of repair ▪ Cycle time ▪ Customer service ▪ Quality ▪ Integrity • “WOW” Operating Way ▪ Embedded as part of our operating culture • Company-wide diagnostic repair scanning and calibration technology • I-Car Gold Class facilities

  17. Slide 17: Expense Management

    Expense Management Well managed operating expenses as a % of sales Pre-IFRS 16 Post-IFRS 16 40.0% 35.0% 37.1% 36.8% 36.5% 35.9% 31.4% 32.0% Operating Expenses as % of Sales 35.0% 30.0% 30.0% 25.0% 25.0% 20.0% 20.0% 15.0% 15.0% 10.0% 10.0% 5.0% 5.0% 0.0% 0.0% 2015 2016 2017 2018 2019 2020 *Results fo

  18. Slide 18: Same-Store Sales Growth

    SSSG - Optimizing Returns from Existing Operations Same-store sales increases in 31 of 40 most recent quarters 35% 10-year average SSSG: 4.5%* 5-year average SSSG: 4.0%* 30% 3-year average SSSG: 3.2%* Same-Store Sales Growth** 25% 20% 15% 10% 5% 0% -5% -10% -15% -20% -25% -30% -35% Q1-11 Q2-11 Q3-11

  19. Slide 19: Focus on Accretive Growth

    Focus on Accretive Growth • Goal: double the size of the business during the five-year period from 2021 to 2025, based on 2019 revenues, on a constant currency basis • Implied compound average annual growth rate of 15%: • Same-store sales • Acquisition or development of single locations • Acquisitio

  20. Slide 20: U.S. Dollar Reporting

    U.S. Dollar Reporting • To reduce volatility from exchange rates, effective January 1, 2021, Boyd began reporting results in U.S. Dollars. • Given almost 90% of Boyd’s revenues come from the U.S., this is considered an appropriate currency for reporting purposes. U.S. > 90% Insurance 20

  21. Slide 21: Strong Growth in Collision Locations

    Strong Growth in Collision Locations 140 900 836 800 120 700 100 600 80 500 400 60 120 105 108 300 40 81 64 58 200 54 20 42 29 100 0 0 2013 2014 2015 2016 2017 2018 2019 2020 YTD 2021 Annual additions Total Locations *Results for 2020 were severely impacted by the COVID-19 Pandemic 21

  22. Slide 22: Financial Review

    Financial Review THE pp Boyd GROUP

  23. Slide 23: Revenue Growth

    Revenue Growth (C$ millions) $2,500 $2,283.3 $2,089.1 $2,000 $1,864.6 $1,569.4 $1,500 $1,387.1 $1,000 $500 $0 2016 2017 2018 2019 2020 *Results for 2020 were severely impacted by the COVID-19 Pandemic 23

  24. Slide 24: Pre-IFRS 16 Adjusted EBITDA Growth

    Pre-IFRS 16 - Adjusted EBITDA Growth (C$ millions) $300 $250 $215.6 $200 $173.4 $145.6 $150 $124.3 $101.7 $100 $50 $0 2015 2016 2017 2018 2019 *Adjusted EBITDA for 2019 is shown on a Pre-IFRS 16 basis for comparative purposes. 24

  25. Slide 25: Post-IFRS 16 Adjusted EBITDA

    Post-IFRS 16 - Adjusted EBITDA (C$ millions) 1-YR Decline of 8.23% $319.9 $293.6 $300 $250 $200 $150 $100 $50 $0 2019 2020 *IFRS 16 was adopted effective January 1, 2019 **Results for 2020 were severely impacted by the COVID-19 Pandemic 25

  26. Slide 26: Q3 2021 Financial Summary

    Q3 2021 Financial Summary 3-months ended 9-months ended (US$ millions, except per share and percent amounts) Sept 30, Sept 30, Sept 30, Sept 30, 2021 2020 2021 2020 Sales $490.2 $381.7 $1,356.5 $1,157.5 Gross Profit $215.7 $180.3 $614.8 $533.9 Adjusted EBITDA* $51.5 $63.5 $162.2 $159.6 Adjusted EBIT

  27. Slide 27: Canadian Emergency Wage Subsidy (CEWS)

    Canadian Emergency Wage Subsidy ("CEWS") • CEWS was put into place on April 11, 2020 and remained in place until October 23, 2021 • The amount of the CEWS has decreased as the program phases out • As is the objective of the program, Boyd has been able to retain more of its employees than would have

  28. Slide 28: Strong Balance Sheet

    Strong Balance Sheet (in US$ millions) Sept 30, 2021 Dec 31, 2020 Cash $31.2 $61.0 Long-Term Debt $385.1 $180.2 Net Debt before lease liabilities (total debt, including current portion and bank $353.9 $119.2 indebtedness, net of cash) Lease liabilities $543.0 $419.3 Total debt, net of cash $896.9 $5

  29. Slide 29: Financial Flexibility

    Financial Flexibility • Cash of US$31.2 million • Net Debt to EBITDA TTM ratio of 2.8x • Over US$500 million in cash and available credit • Only public company in the industry: access to all capital markets 29

  30. Slide 30: Dividends

    Dividends Annualized dividends have increased by 9.1% since 2017 Annualized Dividend per Share (C$) $0.60 0.576 0.564 0.552 $0.55 0.54 0.528 $0.50 $0.45 $0.40 Nov 17 - Oct 18 Nov 18 - Oct 19 Nov 19 - Oct 20 Nov 20 - Oct 21 Nov 21 - Present 30

  31. Slide 31: Five-year Return to Shareholders

    Five-year Return to Shareholders Boyd Group S&P/TSX Composite 300% 5-year 250% total return: 243.87%* 200% 150% S&P/TSX 100% Composite 34.00% 50% 0% -50% 31-Dec-15 31-Dec-16 31-Dec-17 31-Dec-18 31-Dec-19 31-Dec-20 *Source: Irwin. Total return based on reinvestment of dividends. 31

  32. Slide 32: Delivering long-term value to shareholders

    Delivering long-term value to shareholders • Best or second best 10-year performance on the TSX for 6 consecutive years • Best 10-year performance on the TSX in 2015 and 2016 • Second best 10-year performance on the TSX in 2017, 2018, 2019 and 2020 +9966.5% 10-year Total Return +5795.6% +5901.2% +46

  33. Slide 33: Experienced & Committed Management Team

    Experienced & Committed Management Team Timothy O’Day Narenda “Pat” Pathipati Brock Bulbuck President & CEO Executive Vice-President & CFO Executive Chair 33

  34. Slide 34: Outlook

    Outlook • Boyd has taken specific actions to enhance the sales and margin opportunities, including: • Investing in and growing our Technician Development Program • Increasing recruitment support staff to improve lead generation and follow-up • Proactively evaluating compensation levels and making ap

  35. Slide 35: Summary

    Summary ✓ Strong balance sheet Stability ✓ Insurer preference for MSOs ✓ Recession Resilient + ✓ US$40 billion fragmented industry ✓ High ROIC growth strategy Growth ✓ Market leader/consolidator in North America = ✓ Cash dividends/conservative payout ratio Shareholder Value ✓5-year total shareholder

Boyd Group Services — Q3 2021 Earnings Presentation on 6ix