Redcare Pharmacy N.v. · XETR:RDC
Redcare Pharmacy — Q3 2022 Earnings Presentation
25 slides from Redcare Pharmacy's earnings presentation, Oct 31, 2022
Slide 1: Q3 2022 Earnings Call Presentation
Q3 2022 EARNINGS CALL PRESENTATION. SEVENUM, 31 OCTOBER 2022
Slide 2: Live from our headquarters in Sevenum
2 Q3 2022 EARNINGS CALL LIVE FROM OUR HEADQUARTERS IN SEVENUM. JASPER EENHORST, CFO. STEFAN FELTENS, CEO.
Slide 3: Today's agenda
3 TODAY‘S AGENDA. FINANCIAL PERFORMANCE. UPDATE ON BUSINESS AND STRATEGY. OUTLOOK AND GUIDANCE.
Slide 4: Financial performance
wtegy SHOP APOTHEKE FINANCIAL Uae PERFORMANCE.
Slide 5: Highlights Q3 2022
5 HIGHLIGHTS Q3 2022. SOLID AND SUCCESSFUL QUARTER, FULLY IN LINE WITH THE GUIDANCE PROVIDED AT THE START OF THE YEAR: • E-RX: HALF A MILLION REDEEMED E-SCRIPTS TO DATE PROSPECT OF NATIONWIDE ROLL-OUT NEXT YEAR. • STRONG SALES GROWTH AGAIN, WITH CONTINUED MARKET SHARE GAINS ACROSS ALL GEOGRAPHIES. Q
Slide 6: Key financials: double-digit total sales growth
6 KEY FINANCIALS. DOUBLE-DIGIT TOTAL SALES GROWTH. 9M TOTAL SHOP APOTHEKE EUROPE 9M DACH 9M INTERNATIONAL sales | vs. prior year sales | vs. prior year sales | vs. prior year in EUR million in EUR million in EUR million Non-Rx Non-Rx +18% +15% 877 679 772 618 197 +14% +10% +28% 154 9M 2021 9M 2022 9
Slide 7: Shop Apotheke Europe today: leading positions in Europe
7 SHOP APOTHEKE EUROPE TODAY. LEADING POSITIONS IN EUROPE. • UNDISPUTED MARKET LEADER IN BELGIUM. • UNDISPUTED MARKET LEADER IN AUSTRIA. • LARGEST AND MOST VISITED PHARMACY WEBSHOP IN GERMANY. GROWTH DRIVEN BY CUSTOMER SATISFACTION. . SOURCES: SHOPPERWARE; GOOGLE TRENDS AND SIMILARWEB (SEPTEMBER 202
Slide 8: Active customer base close to 9M
8 ACTIVE CUSTOMER BASE CLOSE TO 9M. CONTINUOUSLY STRONG NET PROMOTER SCORE. Number of active customers in millions +1.6M NET PROMOTER SCORE (NPS). (Q3 2021: 67) 73 8.9M 7.3M € 59.77 30 SEP 2021 30 SEP 2022 AVERAGE SHOPPING BASKET VALUE. (Q3 2021: EUR 60.90)
Slide 9: Unique delivery options for more customer satisfaction
9 UNIQUE DELIVERY OPTIONS FOR MORE CUSTOMER SATISFACTION. BROADEST CHOICE & COMPETITIVE PRICING. DELIVERY IN 1 – 2 DAYS. SAME-DAY-DELIVERY. DELIVERY IN LESS THAN 1 HOUR.
Slide 10: Visits to our websites and apps
10 VISITS TO OUR WEBSITES AND APPS. DOUBLE DIGIT TRAFFIC GROWTH CONTINUES. Weekly website visits 9 60% (desktop & mobile) 8 50% 7 40% 6 millions 5 30% 4 20% Growth year-over- year (%) 3 10% 2 Total traffic number 0% 1 Rolling annual total 0 -10% traffic number Q1 2022 Q2 2022 Q3 2022 Source: SHOP AP
Slide 11: Shop-apotheke.com most popular web traffic
11 WEB TRAFFIC. SHOP-APOTHEKE.COM MOST POPULAR HEALTH AND PHARMACY WEBSITE IN GERMANY. N°1 E-PHARMACIES SOURCE: SIMILARWEB, SEPTEMBER 2022. HEALTH WEBSITES
Slide 12: Shop-apotheke.com most searched search terms
12 SEARCH TERMS. SHOP-APOTHEKE.COM SHOP-APOTHEKE.COM, MOST SEARCHED PHARMACY BRAND IN GERMANY – BY FAR. N°1 SOURCE: GOOGLE ANALYTICS SEPTEMBER 2022.
Slide 13: Continued high share from returning customers
13 5.4 MILLION ORDERS IN Q3, UP 1 MILLION FROM LAST YEAR’S Q3. CONTINUED HIGH SHARE FROM RETURNING CUSTOMERS. Number of orders in thousands Share of repeat orders in percentage of total Source: SHOP APOTHEKE EUROPE.
Slide 14: Key financials: profit & loss
14 KEY FINANCIALS: PROFIT & LOSS. ADJ. EBITDA EUR 3M OR A MARGIN OF 0.9% IN Q3. In millions of euros. Better / (Worse) Better / (Worse) Adjusted number for the ongoing Q3 2021 Q3 2022 than Q3 2021 than H1 2022 9M 2021 9M 2022 business Sales 238 284 19.6% 772 876 Gross profit margin 25.0% 28.0% 3.0 p
Slide 15: Key financials: gross profit margin
15 KEY FINANCIALS: GROSS PROFIT MARGIN. UP 2.0 PP VS. LAST YEAR‘S 9M. Gross profit +0.9 pp margin 1.0% in percentage of sales 0.4% 0.3% 0.3% Adjusted and ongoing business 28.0% 27.4% 27.1% 25.4% Net Pricing/ Country/ H1 2022 9M 2021 Sourcing Other 9M 2022 Q3 2022 Product Mix Rx-OTC Mix
Slide 16: Key financials: selling & distribution ratio
16 KEY FINANCIALS: SELLING & DISTRIBUTION RATIO. COST EFFICIENCY IMPROVED IN Q3 VERSUS H1. Selling & distribution costs in percentage -1.7 pp of sales (0.6%) Adjusted and (0.2%) ongoing business (0.9%) (25.5%) (23.8%) (1.6%) (24.9%) (21.7%) 9M 2021 Marketing Shipping and Operational Other 9M 2022 H1
Slide 17: Key financials: cash flow
17 KEY FINANCIALS: CASH FLOW. INVESTMENTS OF EUR 44 M; SOLID CASH BALANCE. 0.3 OPERATING CASH: EUR 0.3 MILLION. 282 Working capital balancing operating (14) 14 result. (44) (38) ex M&A INVESTMENTS: EUR -44 MILLION. (10) 228 Mainly IT, acquisition of FIRST A, Milan distribution centre. FINANCING: EUR
Slide 18: Update on strategy and business
18 UPDATE ON STRATEGY AND BUSINESS.
Slide 19: Update on E-Rx: half a million redeemed e-scripts
19 UPDATE ON E-RX. COURSE OF REDEEMED E-SCRIPTS. HALF A MILLION REDEEMED E-SCRIPTS. • TO DATE 504,560 E-PRESCRIPTIONS HAVE BEEN REDEEMED. • DAILY NUMBER OF REDEEMED E-PRESCRIPTIONS ON 28 OCT: 8,655 (31 AUG: 3,895). START OF ROLL-OUT • DISCUSSIONS ON E-GK ONGOING. ON 1 SEPTEMBER IN WESTFALEN-LIPPE. N
Slide 20: Net zero 2040: firmly committed to 1.5°
20 UPDATE ON SUSTAINABLE DEVELOPMENT. NET ZERO 2040: FIRMLY COMMITTED TO 1.5°. SCIENCE-BASED. • COLLABORATION ALONG THE ENTIRE VALUE CHAIN. 1.5°C INCLUDING SCOPE 3 EMISSIONS. • DECOUPLING OUR EMISSIONS FROM OUR BUSINESS GROWTH.
Slide 21: Sustainable development: we already started in 2020
21 SUSTAINABLE DEVELOPMENT: WE ALREADY STARTED IN 2020. • 2025 TARGET TO REDUCE ABSOLUTE EMISSIONS IN SCOPE 1 AND 2 BY 80% ALREADY REACHED. • LOGISTICS AND DISTRIBUTION FACILITIES SWITCHED TO 100% RENEWABLE ENERGY. • FIRST EVER COMPREHENSIVE ECOLOGICAL FOOTPRINT ON HALF-YEAR BASIS FOR INTERNAL REPOR
Slide 22: Outlook and guidance
wtegy SHOP APOTHEKE OUTLOOK AND GUIDANCE.
Slide 23: Guidance confirmed
23 GUIDANCE CONFIRMED. FULL YEAR 2022 FOR OUR ONGOING BUSINESS. • 15 – 25% GROWTH OF NON-RX. • RX SALES – NO GUIDANCE FOR 2022, BUT PAPER-RX DECLINE BOTTOMED-OUT. • ADJ. EBITDA MARGIN -1.5% TO +1.5%. MID- TO LONG-TERM: • ADJ. EBITDA MARGIN IN EXCESS OF 8%. NET ZERO 2040 * Ongoing business: as at the
Slide 24: Time to ask questions
24 TIME TO ASK QUESTIONS.
Slide 25: Thank you for your time
25 THANK YOU FOR YOUR TIME. PRESENTATION FOR DOWNLOAD ON shop-apotheke-europe.com