Vodafone Group Public Limited Company · LSE:VOD
Vodafone Group Public — Vodafone Group — Q1 FY24 Earnings Presentation
12 slides from Vodafone Group Public's earnings presentation, July 2023
Slide 1: Q1 FY24 trading update
Q1 FY24 trading update July 2023 Vodafone Group Plc 1 Q1 FY24 Turnaround Trading Update⫶⫶April planning July 2023
Slide 2: New action plan: Early progress made, much more to do
New action plan ⫶ Early progress made, much more to do CUSTOMERS SIMPLICITY GROWTH • Targeting 30% detractor • 1/3 of 11k role reductions in • Pricing actions successfully reduction in all markets, with Group & markets currently implemented across almost weekly CX boards in place being actioned all
Slide 3: Q1 performance: Improved service revenue growth across markets
Q1 performance ⫶ Improved service revenue growth across markets Group Europe & Africa service revenue growth (%) service revenue growth (%) Group Group excl. Turkey Europe Africa1 3.7% 9.0% 8.3% 8.0% 6.9% 7.0% 2.5% 2.5% 1.8% 1.9% 1.8% 1.6% 1.4% 0.5% 0.4% 0.5% 0.5% (0.2%) (1.1%) (0.8%) Q1 Q2 Q3 Q4 Q1
Slide 4: Germany: Commercial actions supporting top-line trends
Germany ⫶ Commercial actions supporting top-line trends Service revenue Key drivers growth • Q1 improvement from fixed repricing and mobile ARPU Germany • Broadband customer disconnections in-line with expectations, reflecting base price increases 31% of Group -1.3% service revenue • Mobile customer
Slide 5: Europe: Improved trends across all segments
Europe ⫶ Improved trends across all segments Service revenue Organic service revenue Key drivers growth growth (%) -1.6% • Stable active prepaid mobile customer base Italy -3.4% -3.3% -2.7% 11% of Group -1.6% • Strong Business acceleration, with high demand for digital services -2.3% service revenue
Slide 6: Africa & Turkey: Reacceleration in South Africa
Africa & Turkey ⫶ Reacceleration in South Africa Service revenue Organic service revenue Key drivers growth growth (%) 3.9% 3.0% 3.0% 3.0% South Africa • 15.5% growth in financial services revenue 1.4% 8% of Group +3.9% • Service revenue acceleration supported by contract price increases, service re
Slide 7: Vodafone Business: Further growth acceleration
Vodafone Business ⫶ Further growth acceleration Strong financial Unique scale & Attractive addressable performance capabilities markets Business service revenue growth1 (%) Digital services2 revenue growth (%) 4.5% Germany UK Italy Spain Other4 19.3% €54bn €37bn €18bn €17bn €18bn 3.5% 18.2% 2.9% 16.
Slide 8: Appendices
Appendices I More information p9 II ESG reporting & performance p10 III Importance notice p11 Provide investor feedback here ⫶ investors.vodafone.com/feedback 8 Q1 FY24 Trading Update ⫶ July 2023
Slide 9: More information
Appendix I More information Vodafone Business ⫶ Virtual investor briefing Vodafone Technology ⫶ Virtual investor briefing Connecting people, places & things for a better future A globally scaled operator • We operate in attractive markets • Our customer demand continues to accelerate • We have uniqu
Slide 10: ESG reporting & performance
Appendix II ESG reporting & performance Extensive suite of ESG disclosures Strong ESG performance Annual Report ⫶ vodafone.com/ar2023 ESG Addendum ⫶ investors.vodafone.com/esgaddendum ESG Ratings ⫶ • Integrated reporting covering • >1,200 datapoints in investos.vodafone.com/esg-ratings ESG strategy
Slide 11: Important notice
Appendix III Important notice You have been provided access to this presentation on the basis that you are an investment professional for the purposes of Article This presentation, along with any oral statements made in connection therewith, contains “forward- looking statements” including 19 or a m
Slide 12: Investor Relations contacts and upcoming events
Vodafone Group investors.vodafone.com Upcoming events Investor Relations ir@vodafone.co.uk 1 Kingdom Street, London, W2 6BY 25 July Annual General Meeting Matt Johnson 2023 Director matthew.johnson@vodafone.com Group IR Daniel Morris 14 Nov’ FY24 Interim results Deputy Director daniel.morris@vodafon