MITIE Group PLC · LSE:MTO
MITIE — Investor Presentation (July 2020)
26 slides from MITIE's investor presentation, Jul 8, 2020
Slide 1: More About Mitie: Partnering with Royal London
MORE ABOUT MITIE Partnering with Royal London to Provide Next Generation FM 8th July 2020
Slide 2: Agenda
AGENDA 01 Working in Partnership with Royal London 02 Working for Mitie 03 Introducing New Technology 04 What to Expect 05 Q&A 2
Slide 3: Working in Partnership with Royal London
Working in Partnership with Royal London
Slide 4: Message from Beverley Winrow
MESSAGE FROM BEVERLEY WINROW We recognize that you are experts in your field and we have the opportunity to achieve great things as we work together. Firstly, I’d like to extend a warm greeting to all of you. We are very proud of our new partnership with Royal London and are confident that we can cr
Slide 5: What's New?
WHAT’S NEW? Royal London have selected Mitie as their preferred service partner for the delivery of Integrated Facilities Services. Perfect Fit – Mitie is a large FM company – meaning you’ll be Workplace Experience –Mitie will introduce: joining a network of people who share your commitment to facil
Slide 6: TOM Alignment
TOM ALIGNMENT Strategic Strategic property plan Business alignment Business continuity Commercial reviews Aaya Client Management Team Strategicrequirements Tactical Authorisation Auditing KPI monitoring Workplace Team Business unit requirements Operational Daily liaison Connect management Building u
Slide 7: Mobilisation Timeline
MOBILISATION TIMELINE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER Asset Surveys Site Surveys Collective Consultation Transfer date Tiger Team early October 2020 121 Meetings Workstream Drop-In Clinics Welcome Letter / Confirmation Post transfer HR/Ops Clinics Dates to be agreed with Royal London 7
Slide 8: Communications
COMMUNICATIONS Our Communications are Two-Way At Mitie, we realise the value of both giving and receiving information. How we’ll communicate with you: • MiNews employee newsletter will relay specific information about the TUPE process. Expect the first issue in mid-July and every two weeks thereafte
Slide 9: Uniform Branding
od UNIFORM BRANDING Aeow. = mitie YOUR WORKPLACE THE EXCEPTIONAL, EVERY DAY
Slide 10: Gather & Gather Catering Uniforms
Gather & Gather Catering Uniforms 10
Slide 11: Working for Mitie
WORKING FOR MITIE 11
Slide 12: Mitie's Values
MITIE’S VALUES OUR WE ARE ONE WE ARE BUILT OUR DIVERSITY WE GO THE CUSTOMERS’ MITIE ON INTEGRITY MAKES US EXTRA MILE BUSINESS IS OUR AND TRUST STRONGER BUSINESS • We work together to • We do what we say • We take ownership of • We treat all colleagues • We are ambassadors for achieve the best for ou
Slide 13: Learning & Development
LEARNING & DEVELOPMENT We’re all about developing our Licence to Licence to Lead Apprenticeships Academy Talent people to be the best Operate Development for all Utilising the levy to Frameworks Development Develop an industry leaders and provide Create a world class Developing talent that they can
Slide 14: Reward & Recognition
REWARD & RECOGNITION Save As You Earn An bi-annual Cycle to Mitie Stars - Our employee recognition scheme where leadership, colleagues and clients can Long Service Awards and Share Incentive Work scheme offering nominate our people for living our values. Every December, our people who have received
Slide 15: Mitie's Benefits
od | MITIE’S BENEFITS Aeow. mitie Our people A place to work where you can be your best Mideals Learning every day, where you can flourish and thrive. zone Mitie Stars Mitie Foundation wf = Reward for great work Ready to Work Opportunities to progress Mitie's (4 Exceptional Trust and respect Free to
Slide 16: Introducing New Technology
INTRODUCING NEW TECHNOLOGY
Slide 17: Service Operations Centre (SOC)
SERVICE OPERATIONS CENTRE (SOC) The Service Operating Centre (SOC) is a single point for customer requests, operations and engineering support & service management. The SOC fulfils the following functions: • Continually monitors and analyses data from multiple incoming systems (Sensors, BMS Systems
Slide 18: Mozaic
MOZAIC Mozaic is Mitie’s tool to visualise all the data we capture from all different sources to report and provide insight. We aggregate data from multiple Mitie systems and display it in a transparent manner to show key statistics and performance of the overall contract. • Single interface to visu
Slide 19: Mozaic – performance management
Mozaic – performance management 19
Slide 20: Environmental Monitoring
ENVIRONMENTAL MONITORING • Installation of sensors • Monitoring via SOC • Remote diagnostics & resolution • Live data – guaranteed comfort conditions • Trend analytics • Wellbeing - defined comfort policy between 19°C and 23°C Evidence As a result of implementing this for a global financial • Reduce
Slide 21: Aria
ARIA FEED ASK REFUEL SPACES Personalized notifications - Here, users have the The ability to view, The ability to view and visitor arrival, parcel ability to ask questions, order and purchase book meeting rooms, delivery, meeting room submit help requests and food and drink, receive desks or car par
Slide 22: What to Expect
WHAT TO EXPECT
Slide 23: Engagement Timeline
ENGAGEMENT TIMELINE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER Introduction Roadshows Collective consultation & email address MiNews (bi-weekly) Transfer date early October 2020 HR drop in clinics 121 meetings Welcome Letter / Confirmation Know How Guide Post transfer HR/Ops Clinics Dates to be agreed w
Slide 24: A TUPE Story: Meet Tony Chase
A TUPE STORY: MEET TONY CHASE I transferred into Mitie, not knowing much about the company and had been working for another well-known provider. I was working within Critical Engineering as an Operations Manager. Both my company and Mitie offered good opportunities, although I was happy working wher
Slide 25: What Happens Next?
WHAT HAPPENS NEXT? We will: We ask that you: • Continue to give you information • Engage with us by attending meetings; about the transfer; • Raise any concerns you have via ERF so • Be available to answer any we can be aware and try to help; questions you may have; • Bring along your proof of Right
Slide 26: Any Questions?
ANY QUESTIONS?