8 slides from International Business Machines's investor presentation, Jul 3, 2017
Slide 1: Transforming Technology Services for Growth and Differentiation
Transforming Technology Services for Growth and Differentiation Martin Jetter Senior Vice President, Global Technology Services
Slide 2: IBM's Platforms and Capabilities: Global Technology Services
IBM's Platforms and Capabilities: Global Technology Services Industry and Domain Specialization Integrated Solutions Healthcare Financial IoT Analytics Security Customer Global Services ... Engagement ... Ecosystem Services Data (Public, Private, Partner) Hybrid Software and Systems Global $31B #1 T
Slide 3: GTS is well positioned for continued growth by providing leading Managed Hybrid Cloud and Multi-Vendor Services
GTS is well positioned for continued growth by providing leading Managed Hybrid Cloud and Multi-Vendor Services over the long term Market opportunity Industry presence Strategy Hybrid Cloud (2019) GTS runs and maintains Continued market share IT infrastructure that handles: leadership and industry p
Slide 4: GTS' services integration approach extends our reach by addressing new markets
1. GTS’ services integration approach extends our reach by addressing new markets through differentiated offerings As-a-Service portfolio New markets Hybrid cloud service provider Cloud Resiliency for IT service providers Networking Systems Multi-Vendor support services across industries Security Mo
Slide 5: GTS differentiates through an industry-leading services delivery platform incorporating augmented intelligence
2. GTS differentiates through an industry-leading services delivery platform that incorporates augmented intelligence IBM’s Data Lake Cognitive Technology Services Platform Client-Centric Data to Insight to Outcomes Insight Execution – Quality – Productivity – Visibility Automation Engine 99.7% of ~
Slide 6: Our continued transformation to a services integrator enables us to improve our operational performance
Our continued transformation to a services integrator enables us to improve our operational performance Mixing to higher value Driving productivity Scaling Hybrid Cloud Application of augmented intelligence ~50% Cloud segment growth in 2016 37% reduction in problem determination time Operating lever
Slide 7: Summary
Summary Services Integration New markets Augmented intelligence Transforming to a Growing through new Infusing augmented services integrator to markets, leveraging a intelligence and executing capture hybrid cloud portfolio of as-a-Service via a cognitive technology and Multi-Vendor offerings servic
Slide 8: Slide 8