Capita Plc · LSE:CPI
Capita — Shareholder Meeting (June 2017)
6 slides from Capita's shareholder meeting presentation, Jun 13, 2017
Slide 1: AGM 2017: Strategic initiatives & trading update
AGM 2017: Strategic initiatives & trading update Andy Parker Chief Executive 13 June 2017
Slide 2: Summary of 2016
Summary of 2016 A challenging year • Flat organic revenue growth and profits down • BPM market subdued, some decisions deferred and lower win rate • Some specific businesses and contracts under-performed • Weakness in discretionary services toward year-end. Some positives • Maintained position as UK
Slide 3: Strategic initiatives – good progress being made
Strategic initiatives – good progress being made New management and • New divisional management teams bedded down and market-facing divisions in place since 1 January organisational structure • Increased transparency and oversight • Created renewed focus on sales • Focus on consistent operational pe
Slide 4: Trading update
Trading update Trading businesses • Overall trading performance to date in line with expectations • Turnaround in IT Services progressing better than expected with improving profitability • Steady improvement in Capita Europe customer management business • Trading across property, employee benefits
Slide 5: Trading update (cont’d)
Trading update (cont’d) Major sales and business development • To date secured £318m of new contracts and extensions, including: • IT Services extension with Northern Irish Education Authority • Extension of Personal Independence Payments contract with the Department for Communities (NI) • Royal Lon
Slide 6: Summary & outlook
Summary & outlook • 2017 will be a transitional year for the Group • Early adoption of IFRS15 in 2017 – no impact on cash generation or operating performance of the business. Do not expect the adoption to result in financial performance being any lower than market expectations for 2017 • Expect firs