Build-a-bear Workshop, Inc. · NYSE:BBW

Build-a-bear Workshop — Investor Presentation (January 2018)

35 slides from Build-a-bear Workshop's investor presentation, Jan 9, 2018

  1. Slide 1: Build-A-Bear: Sharon Price John, President & CEO

    Sharon Price John President & CEO BUILD-A-BEAR EST. 1997

  2. Slide 2: Forward-looking statements

    This presentation contains certain statements that are, or may be considered to be, “forward-looking statements” for the purposeof federal securities laws, including, but not limited to, statements that reflect our current views with respect to future events and financial performance. We generally i

  3. Slide 3: About BBW

    About BBW•20 YEARS YOUNG: Established in 1997 as an experiential retailer offering make-your-owned stuffed animals; IPO in 2004•GLOBAL: Over 400 retail locations around the world through a combination of direct and franchise operations generating over $350MM in annual revenue•VALUED CULTURE: 9 conse

  4. Slide 4: Brand Business

    Brand Business 4

  5. Slide 5: Brand: Broad Consumer Appeal

    Brand Broad Consumer Appeal: Gender, Age and Geography 170 Million Furry Friends Sold Globally** 90%+ Aided Brand Awareness* Powerful Social & Loyalty Engagement *US data, C&R Research, Jan 2017 **Since 1997 5

  6. Slide 6: Business 2012

    Business 2012 •2012 GAAP Pre-Tax Loss of ~$50MM •4 consecutive years of GAAP Pre-Tax Losses (2009 -2012) 6

  7. Slide 7: Business 2013-2017: Returned to Profitability

    •Diversified real estate portfolio; closed select stores •Reduced discounts, enhanced marketing to leverage the brand emotion and highlight the in-store EXPERIENCE •Refreshed brand look and store design focused on productivity •Rationalized expenses, renegotiated contracts •Value-engineered product

  8. Slide 8: Rebuilding Systems and Processes & Updating Org Structure

    Re-organized with new management team and upgraded talent; Board of Directors evolution •Instituted new, more efficient processes •Updating IT infrastructure & digital capabilities; added new systems including new website and omni-channel platforms •Re-building international infrastructure •Restruct

  9. Slide 9: In the Face of Significant Retail Industry Headwinds

    In the Face of Significant RETAIL INDUSTRY Headwinds From 2012 to 2016 traditional mall traffic declined close to 40% *2012-2016 Estimate based on ShopperTrak and Retail Next data ** 2012–2016 from 6% to 12% while e-commerce sales DOUBLED as a percent of total retail** * 9 BUILD-A-BEAR 2018

  10. Slide 10: Resulting in Over 12,000 Retail Door Closures

    Resulting in… Over12,000 retail door closures in 2016 with scores of retail bankruptcies * US data NPR 1-3-2018 and projections of an additional 9,000 retail door closures in 2017* 10 BUILD-A-BEAR 2018

  11. Slide 11: Retail Industry Headlines

    Despite Reported TOTAL Retail Industry 4Q 2017 Sales Increases, Recent Headlines Include… America’s ‘Retail Apocalypse’ Is Really Just Beginning –Bloomberg Holiday shopping 2017: The truth about the "retail apocalypse” -USA Today “The 4 Reasons Why 2017 is the Tipping Point for Retail” -The Atlantic

  12. Slide 12: Retail Apocalypse or an Era of Rapid Change?

    The Truth…A RETAIL APOCALYPSE ?OR AN ERA OF RAPID CHANGE? 12 BUILD-A-BEAR 2018

  13. Slide 13: The Economist: Next Steps for Brick & Mortar

    BUILD-A-BEAR 2018 “The Economist” recently noted these next steps for Brick & Mortar to “Fight Back”*… Make store associates core to store experience Use customer insights to drive profit not just promotions Take a surgical approach to store closures and remodels Refresh brand to appear more contemp

  14. Slide 14: Who Thrives in the Long Run?

    Who Thrives in the Long Run? COMPANIES THAT HAVE: •Meaningful, stretchable brands •Unique in-store experiences and product offerings •Omni-channel capabilities •A diversified business model •Efficient and nimble operations •Direct, data-driven relationships with their consumers 14 BUILD-A-BEAR 2018

  15. Slide 15: Consecutive Years of Profitability

    4 CONSECUTIVE YEARS OF PROFITABILITY ~95% Profitable US Stores compared to 78% at the start of the turnaround in 2013 Based on preliminary FY2017 resultsBusiness Now 2014-2017 GAAP Pre-Tax 15

  16. Slide 16: BBW is Now a Stronger Company Delivering Sustained Profitability

    2009-2012 BUILD-A-BEAR 2018 2013 2014-2017 BBW is Now a Stronger Company Delivering Sustained Profitability Based on preliminary FY2017 results BEGINNING OF TURNAROUND PLAN Pre-Turnaround: 4 consecutive years of Pre-Tax Losses Post Turnaround: 4 consecutive years of Pre-Tax Profits ($77MM) Cumulativ

  17. Slide 17: Consistent Improvement in Underlying Metrics

    BBW Retail Gross Margin BUILD-A-BEAR 2018 Consistent Improvement in Underlying Metrics +760 bps *Based on preliminary FY2017 results $35.38 $37.32 $40.61 $44.10 $45.61 $46.29 2012 2013 2014 2015 2016 2017* NA Dollars Per Transaction +31% NA Units Per Transaction 3.66 3.69 3.76 3.95 3.99 4.06 2012 20

  18. Slide 18: Strong Cash Flow & No Debt

    Strong Cash Flow & No Debt Based on preliminary FY2017 resultsBusiness Now 1 8 18

  19. Slide 19: 2017 Preliminary Results

    •$356MM Total Revenues •46.5% Retail Gross Margin •$12-13MM GAAP Pre-Tax Income 2017 Preliminary Results 2017 vs 2016 With Consolidated Comparable Sales of -6.5%, we delivered: Based on preliminary FY2017 results 19

  20. Slide 20: 2017 Highlights

    2017 Highlights DIVERSIFYING and EXPANDING PROFITABLE REAL ESTATE PORTFOLIO: •“Tourist Locations” tend to outperform traditional mall stores; NYC store next to Empire State Building opened 4Q 2017 is exceeding plan •Remodeled Discovery stores outperform Heritage stores on average •Newer formats like

  21. Slide 21: 2017 Highlights: Gift Cards, Stock Repurchase, New Revenue Streams

    2017 Highlights GIFTCARD GROWTH: Standard gift card sales increased, particularly at 3rdparty vendors; the gift of the “Build-A-Bear Experience” is in strong demandSTOCK REPURCHASE: Concluded Strategic Alternatives process with Board approval of a stock buy back of $20MM*; repurchased ~500,000 share

  22. Slide 22: Insights: Real Estate Diversification and E-Commerce

    Insights REAL ESTATE DIVERSIFICATION REMAINS KEY •Opportunity to continue to diversify real estate portfolio •Add more “tourist locations” + opportunistic Discovery remodels -Planned openings in San Francisco, Baltimore, Orlando and Chicago •Continue to leverage “concourse shops” and “pop-up shops”

  23. Slide 23: Insights: Consumer Shopping Habits Are Changing

    Insights CONSUMER SHOPPING HABITS ARE CHANGING AT A MORE RAPID PACE –WITH VOLATILITY FOCUSED IN 4Q & DECEMBER: •The acute macro shift in December consumption patterns to e-commerce shopping negatively impacted our total business for the quarter and the year –we will re-think our December go-to-marke

  24. Slide 24: Insights: Profitable US Store Base Can Fund Future State

    Insights PROFITABLE US STORE BASE CAN FUND FUTURE STATE: •Profitable store base generates cash, even with negative comps, to fund new business model designed to leverage the brand power into new, margin accretive revenue streams Why not close stores that aren’t comping positive? 24

  25. Slide 25: Store Profitability

    Store Profitability Top Quartile US Stores (with or without .com) Bottom Quartile US Stores ~18% EBIT Based on preliminary FY2017 results; Quartiles are Comp based DOUBLE DIGIT NEGATIVE COMP POSITIVE COMP ~18% EBIT Comparable store sales alone do not accurately reflect the health of our business 25

  26. Slide 26: Real Estate Portfolio Evolution

    Real Estate Portfolio Evolution Before 2013 2018 Projected Next 3-5 Years ~90%+In-line locations in Traditional Malls ~80% In-line locationsin Traditional Malls ~60-70% In-line locations in Traditional Malls 2,800 Square Feet per Store 2,200 Square Feet per Store 1,800 Square Feet per Store Heritage

  27. Slide 27: But What Happens When Malls Close?

    But What Happens When Malls Close? BUILD-A-BEAR 2018 “Malls are doomed: 25% will be gone in the next 5 years” -CNN MONEY 27

  28. Slide 28: Why Mall Closures Are Not Expected to Hurt BBW

    WHY? BUILD-A-BEAR 2018 -Approximately 1,200 malls currently operating in the US -BBW has already closed most of our underperforming mall stores and has temporarily extended favorable lease terms in mid-tier malls -~25% of mall closure equates to 900-1,000 malls remaining open -BBW is planning no mor

  29. Slide 29: The Strategy is Sound

    The Strategy is Sound Use experiential retail model to diversify and expand the global footprint to generate cash Leverage and invest in the power of the brand to build margin accretive revenue streams An experiential retailer with a strong brand A strong branded company with a diversified profitabl

  30. Slide 30: E-Comm and Omni-Channel Opportunity

    E-Comm and Omni-Channel Opportunity BUILD-A-BEAR 2018 Before 2013 2018 Projected Next 3-5 Years Heritage Look/no “experience” Re-launched site with “Bear- Builder” experience Upgrade with gifting and expand omni-channel Less than 4% of Retail Sales 8-10% of retail sales Over 10% of retail sales Losi

  31. Slide 31: International Franchising Expansion

    International Franchising Expansion BUILD-A-BEAR 2018 Mexico Germany Turkey UAE, Qatar, Bahrain, Kuwait Australia S Africa Thailand Current Operating Franchise Territories Singapore China “Shrink to Grow” Approach: •Terminated marginal operators while restructuring international organization and add

  32. Slide 32: Outbound Licensing and Entertainment Growth

    Outbound Licensing and Entertainment Growth BUILD-A-BEAR 2018 2013 Expected 2018 Next 3-5 years No new licensees 15 Licensees/10+ categories 20+ licensees/20+ categories 90%+ flow through of royalty revenue 90%+ flow through of royalty revenue •Royalty based revenue model with higher than average fl

  33. Slide 33: The Strategy is Sound: Diversified Revenue Stream Summary

    The Strategy is Sound Revenue Stream 3-5 Years Potential Growth Rates Expected Contribution Margin Percentage Expected Relative Contribution Dollars Expected Relative Capital Investment Brick & Mortar Retail Low to Mid Single Digits 20-25% High Med – High E-commerce High Single to Low Double Digits

  34. Slide 34: 2018 Preliminary Expectations

    2018 Preliminary Expectations * Given the potential impact of anticipated accounting changes and recent tax changes, we expect to be able to provide additional guidance during our upcoming 2017 year-end earnings call. In addition, as a reminder, the BBW fiscal year will change to a February to Janua

  35. Slide 35: Thank you!

    Thank you! Build-A-Bear 1954 Innerbelt Business Center Dr. St. Louis, MO 63114 www.buildabear.com

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