Hanover Insurance Group Inc · NYSE:THG

Hanover Insurance — Q4 2023 Earnings Presentation

23 slides from Hanover Insurance's earnings presentation, Feb 1, 2024

  1. Slide 1: Fourth Quarter and Full Year 2023 Results

    The Hanover Insurance Group, Inc. Fourth Quarter and Full Year 2023 Results February 1, 2024 To be read in conjunction with the press release dated January 31, 2024, and conference call scheduled for February 1, 2024 1

  2. Slide 2: Fourth Quarter and Full Year 2023 Operating Highlights

    Fourth Quarter and Full Year 2023 Operating Highlights Fourth Quarter Highlights • Combined ratio of 94.2%; combined ratio, excluding catastrophes(1), of 90.2% • Catastrophe losses of $57.7 million, or 4.0 points of the combined ratio • Renewal price increases(2) of 20.6% in Personal Lines, includin

  3. Slide 3: Consolidated Financial Results

    Consolidated Financial Results Three months ended Year ended ($ in millions, except per share amounts) December 31, December 31, December 31, December 31, 2022 2023 2022 2023 Net income (loss) ($12.1) $107.9 $116.0 $35.3 Per diluted/(basic) share ($0.34) $2.98 $3.21 $0.98 (4) Operating income (loss)

  4. Slide 4: Fourth Quarter and Full Year Underwriting Results

    Fourth Quarter and Full Year Underwriting Results • Combined ratio of 94.2% in the fourth quarter 2023, improved 13.8 points from the prior-year ($ in millions) Net Premiums Written and Growth quarter, primarily driven by lower catastrophe losses ↑ 6.0% ↑ 9.7% ↑ 6.1% • Combined ratio, excluding cata

  5. Slide 5: Core Commercial Underwriting Highlights

    Core Commercial Underwriting Highlights Three months ended Year ended • Fourth quarter 2023 combined ratio, excluding December 31 December 31 catastrophes, improved 1.6 points from the ($ in millions) 2022 2023 2022 2023 prior-year quarter Fourth Quarter Results Net premiums written $453.2 $465.5 $1

  6. Slide 6: Core Commercial Growth Highlights

    Core Commercial Growth Highlights ($ in millions) Net Premiums Written and Growth • Net premiums written growth of 2.7% in the fourth quarter ↑ 5.4% • Driven by growth of 6.0% in small ↑ 2.7% Fourth Quarter Results $2,107.0 commercial, propelled by strong pricing $453.2 $465.5 $1,999.9 and new busin

  7. Slide 7: Specialty Underwriting Highlights

    Specialty Underwriting Highlights Three months ended Year ended • Fourth quarter 2023 combined ratio, ex-CAT, December 31 December 31 decreased 5.8 points from the prior-year ($ in millions) 2022 2023 2022 2023 quarter Net premiums written $309.5 $304.9 $1,243.7 $1,293.3 • Current accident year loss

  8. Slide 8: Specialty Growth Highlights

    Specialty Growth Highlights ($ in millions) Net Premiums Written and Growth • Net premiums written declined 1.5% in the fourth quarter: ↓ 1.5% ↑ 4.0% • Driven by the continued non-renewal of $309.5 $304.9 $1,243.7 $1,293.3 certain programs within Specialty Fourth Quarter Results $15.2 $70.9 $77.0 $1

  9. Slide 9: Personal Lines Underwriting Highlights

    Personal Lines Underwriting Highlights Three months ended Year ended • Combined ratio, ex-CAT, improved 5.1 points from December 31 December 31 the prior-year quarter driven by improvements in ($ in millions) 2022 2023 2022 2023 both the underlying loss ratio and expense ratio Net premiums written $

  10. Slide 10: Personal Lines Growth Highlights

    Personal Lines Growth Highlights ($ in millions) Net Premiums Written and Growth ↑ 2.1% ↑ 7.9% • Net premiums written growth of 2.1%, as strong pricing increases were partially offset Fourth Quarter Results by the impact of margin recapture initiatives $575.1 $2,232.9 $2,409.9 $563.3 and targeted no

  11. Slide 11: Net Investment Income Trends

    Net Investment Income Trends Net Investment Income* ($ in millions) • Net investment income of $81.6 million in the fourth Fourth Quarter quarter, up 7.5% from the prior-year quarter, Results $87.6 reflecting an approximate 13% increase in net $84.2 $81.6 $75.9 $78.7 $18.2 investment income in our f

  12. Slide 12: Investment Portfolio – Total Invested Assets and Cash of $9.2 Billion

    Investment Portfolio – Total Invested Assets and Cash of $9.2 Billion As of December 31, 2023 High quality, well-diversified investment portfolio Fixed Maturities: $8.0 Billion Equities, Cash and Other: $1.2 Billion 1% Industrials Marketable Securities ETF 25% 9% 2% 30% Financials 33% Utilities Equi

  13. Slide 13: The Hanover Insurance Group 2024 Outlook

    The Hanover Insurance Group 2024 Outlook* Metric Full Year 2024 Expectations** Net Premiums Written • Mid-single digit growth • 30.7%, an improvement of 10 basis points from 2023 Expense Ratio guidance Combined Ratio, Ex-CAT*** • 90% – 91% • 7.0%, reflecting adjustments to internal catastrophe Catas

  14. Slide 14: The Hanover Insurance Group 2024 Catastrophe Guidance

    The Hanover Insurance Group 2024 Catastrophe Guidance We have made a significant adjustment in our catastrophe assumptions 2024 Catastrophe Load allows for a ~60% increase in loss Catastrophe Load – 2023 Plan to 2024 Plan dollars based on expected levels of earned rate 7.0% 7.0% 5.1% 5.1% ~60% 15% 2

  15. Slide 15: About The Hanover

    About The Hanover The Hanover Insurance Group, Inc. is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. The company provides exceptional insurance solutions through a select group of ind

  16. Slide 16: Forward-Looking Statements

    Forward-Looking Statements Certain statements in this document and comments made by management may be “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical facts, may be forward-looking statements. Words s

  17. Slide 17: Additional Risks and Uncertainties

    Additional Risks and Uncertainties Investors are further cautioned and should consider the risks and uncertainties in the company’s business that may affect such estimates and future performance that are discussed in the company’s most recently filed reports on Form 10-K and Form 10-Q and other docu

  18. Slide 18: Non-GAAP Financial Measures

    Non-GAAP Financial Measures Non-GAAP Financial Measures As discussed on page 38 of the company’s Annual Report on Form 10-K for the year ended December 31, 2022, the company uses non-GAAP financial measures as important measures of its operating performance, including operating income (loss), operat

  19. Slide 19: End notes

    End notes (1) Combined ratio, excluding catastrophes, and current accident year combined ratio, excluding catastrophes, are non-GAAP measures. The combined ratio (which includes catastrophe losses and prior-year loss reserve development) is the most directly comparable GAAP measure. This and other n

  20. Slide 20: End notes continued

    End notes continued (2) Renewal price changes in Core Commercial and Specialty represent the average change in premium on renewed policies caused by the estimated net effect of base rate changes, discretionary pricing, specific inflationary changes or changes in policy level exposure or insured risk

  21. Slide 21: End notes continued

    End notes continued (4) Operating income (loss) and operating income (loss) per diluted (basic) share are non-GAAP measures. The following table provides the reconciliation of operating income (loss) and operating income (loss) per diluted (basic) share to the most directly comparable GAAP measures,

  22. Slide 22: End notes continued

    End notes continued (5) Book value per share, excluding net unrealized appreciation (depreciation) on fixed maturity investments, net of tax, is a non-GAAP measure. Book value per share is the most directly comparable GAAP measure and is reconciled in the table below. Period ended December 31 Septem

  23. Slide 23: End notes continued

    End notes continued (6) Operating return on average equity (“operating ROE”) is a non-GAAP measure. Operating ROE is calculated by dividing annualized operating income (loss) after tax for the applicable period (see end note (4)), by average shareholders’ equity, excluding unrealized appreciation (d

Hanover Insurance Group — Q4 2023 Earnings Presentation on 6ix