Slide 1: Antonio Huertas, Chairman and CEO of MAPFRE
ANTONIO HUERTAS CHAIRMAN AND CEO OF MAPFRE
Slide 2: MAPFRE's Best Year Ever
MAPFRE’S BEST YEAR EVER 2
Slide 3: MAPFRE Stands with Valencia
MAPFRE STANDS WITH VALENCIA +€3.0BN +61,500 INSURANCE IMPACT CLAIMS HANDLED (ICS) 3
Slide 4: Nationwide Presence, Close to the People Who Need Us
NATIONWIDE PRESENCE CLOSE TO THE PEOPLE WHO NEED US +3,000 OFFICES 4
Slide 5: Excellent Profitable Growth Based on Our Business Model
PROFITABLE GROWTH BASED ON OUR BUSINESS MODEL EXCELLENT <95% COMBINED RATIO PRESENT IN 38 GLOBAL AND HIGHLY MULTILINE AND COUNTRIES AND DIVERSIFIED MULTICHANNEL DOING BUSINESS IN MORE THAN 100 5
Slide 6: Main Drivers of Profitability
MAIN DRIVERS OF PROFITABILITY UNITED STATES ESTADOS UNIDOS ESPAÑA SPAIN MEXICO MÉXICO COLOMBIA TURKEY TURQUÍA PERU PERÚ BRAZIL BRASIL LATAM 6
Slide 7: MAPFRE: Always Close to People
MAPFRE: ALWAYS CLOSE TO PEOPLE More than 3,000 offices, Highly rated Fully compatible with the Generating value for the with more than 40% professional digitalization of our territory and for people located in rural Spain advisory services business 7
Slide 8: Spain: Good Growth
SPAIN GOOD GROWTH RETIREMENT LIFE SAVINGS COMPANIES PARTNERS 8
Slide 9: MAPFRE stands apart for its values
MAPFRE stands apart for its values: effort, a desire to exceed expectations, ambition, commitment… 9
Slide 10: MAPFRE Iberia: Expectations for 2025
MAPFRE IBERIA: EXPECTATIONS FOR 2025 NORMALIZATION PRIORITIES CLOSER TO CUSTOMERS AUTO BUSINESS CUSTOMER MANAGEMENT DIGITAL AND OPERATIONAL 300 TRANSFORMATION NEW OFFICES 10
Slide 11: Brazil Leading the Business
LATIN AMERICA: LARGEST REGIONAL CONTRIBUTOR PRIORITIES LEADERSHIP WITH OUR GROWTH PARTNER BANCO AN EXTRAORDINARY DO BRASIL YEAR OPERATIONAL AND COMMERCIAL IMPROVEMENTS BRAZIL EXCELLENT COMBINED RATIO DRIVE BANK DISTRIBUTION POSITIVE MACRO LEADING THE OUTLOOK FOR 2025 BUSINESS 11
Slide 12: Latin America: Largest Regional Contributor
LATIN AMERICA: LARGEST REGIONAL CONTRIBUTOR MEXICO PERU COLOMBIA EXCELLENT RESULTS VERY NOTICABLE GROWTH AND RESULT DIVERSFIFICATION AND IMPROVEMENTS DISTRIBUTION NETWORK MANAGEMENT A COMPANY PREPARED TO LIFE AND HEALTH FOCUS ON INTERNAL TAKE ON MORE DEMANDING INSIGNIA LIFE OPERATIONS CHALLENGES CEN
Slide 13: Expectations in Latin America
EXPECTATIONS IN LATIN AMERICA TECHNICAL LEADER VERY SOLID CAPABILITIES MULTI-COUNTRY CUSTOMER IN THE BASE TO THAT WILL PLATFORMS: SERVICE REGION BUILD ON STRENGTHEN REEF GROWTH 13
Slide 14: North America: MAPFRE USA Returns to Normal
NORTH AMERICA MAPFRE USA RETURNS TO NORMAL USA PUERTO RICO AN EXCELLENT YEAR Tariffs FAVORABLE GOOD TECHNICAL Underwriting PROSPECTS PERFORMANCE OPERATIONAL PLAN Expenses FOR 2025 AND RESULT Talent Reinsurance 14
Slide 15: EMEA: Challenges in Auto Insurance
EMEA: CHALLENGES IN AUTO INSURANCE TURKEY VERY FAVORABLE PROGRESS IN TURKEY MALTA MAGNIFICENT PERFORMANCE, BANK OF VALLETTA 15
Slide 16: Reinsurance: A Historic Year
REINSURANCE: AN HISTORIC YEAR EXCELLENT 100 COUNTRIES PREMIUMS AND RISK OPERATIONAL RESULTS MANAGEMENT EFFICIENCY MORE THAN 1,400 CEDENTS 16TH LARGEST CAT BOND: VERY POSITIVE REINSURER IN FINANCING CHINA EXPECTATIONS THE WORLD ALTERNATIVE FOR 2025 16
Slide 17: An Excellent Performance from MAPFRE Global Risks
AN EXCELLENT PERFORMANCE FROM MAPFRE GLOBAL RISKS GOOD MEETING ALL CONTRIBUTION OBJECTIVES TO THE GROUP EXCELLENT GROWTH PLANS IN COMBINED RATIO VARIOUS MARKETS 17
Slide 18: Mawdy Reinforces Its Value Contribution to the Group
MAWDY REINFORCES ITS VALUE CONTRIBUTION TO THE GROUP SIGNIFICANT GROWING IMPROVEMENT DEVELOPMENT AND SIGNING IN THE OF NEW NEW ALLIANCES TECHNICAL DIGITAL ASSETS RESULT 18
Slide 19: Solunion: Profitable and Sustainable Growth
SOLUNION: PROFITABLE AND SUSTAINABLE GROWTH MEETING ALL FORECASTS AND OBJECTIVES FINANCIAL STRENGTH: S&P RATING A+ PRIORITIES: IT / SURETY / TALENT LATAM GROWTH 19
Slide 20: Asset Management and Wealth Advisory Services
ASSET MANAGEMENT AND WEALTH ADVISORY SERVICES LARGE +5% INSTITUTIONAL MUTUAL FUNDS INVESTOR AND PENSIONS MAPFRE GESTIÓN MAJOR PATRIMONIAL STRATEGIC (MGP) ALLIANCE 28% GROWTH IN ASSETS UNDER ADVISEMENT 20
Slide 21: First Year of the Strategic Plan 2024-2026
FIRST YEAR OF THE STRATEGIC PLAN 2024-2026 MAKING PROGRESS WITH THE FOUR PILLARS OF THE PLAN FOCUS ON IMPROVEMENT GROWTH IN EFFICIENCY AND PROFITABILITY AND PRODUCTIVITY MAKING PROGRESS SUSTAINABILITY IN MAPFRE’S IN BUSINESS TRANSFORMATION MANAGEMENT AND CULTURE 21
Slide 22: Strategic Plan Video
STRATEGIC PLAN VIDEO 22
Slide 23: Confirmation of the Soundness of the Strategic Path
CONFIRMATION OF THE SOUNDNESS OF THE STRATEGIC PATH MAIN BUSINESS PRIORITIES SAVINGS AND AUTO COMPANIES LIFE REINSURANCE INVESTMENT 23
Slide 24: 7 Lines of Work
MAINTAINING OUR SUCCESSFUL STRATEGIC PATH 7 LINES OF WORK 5 3 Scalable and exportable 1 Operational technology (REEF) Disciplined 7 transformation growth Organizational chan management 2 4 6 Improved customer Process Intensive use experience optimization of data 24
Slide 25: MAPFRE Is Ready: Leveraging Opportunities
MAPFRE IS READY LEVERAGING OPPORTUNITIES EMERGING RISKS NEW LONGEVITY AND NEW AND ALLIANCES OTHER SOCIAL MOBILITY PUBLIC-PRIVATE REALITIES SOLUTIONS PERSONALIZED ETHICAL AI MAPFRE TALENT OFFERS IN THE BUSINESS AND CULTURE 25
Slide 26: Public Commitments 2024-2026
ELEVATING THE AMBITION OF OUR STRATEGIC PLAN 2024-2026 PUBLIC COMMITMENTS 2024-2026 AVERAGE AVERAGE 2024 - 2026 2025 - 2026 OBJECTIVES (Local accounting standards) >6% 11% - 12% 95% - 94% GROWTH VARIATION IN WRITTEN PREMIUMS ROE* COMBINED RATIO* (EXCL. LIFE SAVINGS) Original ROE Original Combined Ra
Slide 27: Thank You - Antonio Miguel-Romero de Olano
THANK YOU ANTONIO MIGUEL-ROMERO DE OLANO 27
Slide 28: Thank You - Fernando Mata
THANK YOU FERNANDO MATA 28
Slide 29: Commitment with Shareholders
COMMITTMENT WITH SHAREHOLDERS DIVIDEND €493M charged to fiscal 2024 THIRD CONSECUTIVE INCREASE ENCOURAGING ADDITIONAL PARTICIPATION PARTICIPATION DIVIDEND AMENDMENTS IMPROVED TO BYLAWS GOVERNANCE We look to the future with confidence and optimism 29
Slide 30: In Summary...
IN SUMMARY… SOLID AND LARGEST PROFITABLE SPANISH-OWNED DIVERSIFICATION BUSINESS INSURANCE AND HEALTHY MODEL COMPANY BALANCE SHEET IN THE WORLD SOLVENCY MAGNIFICENT AND FITCH RATING: OUTLOOK LIQUIDITY A+ FOR 2025 THANK YOU FOR YOUR TRUST 30
Slide 31: Antonio Huertas, Chairman and CEO of MAPFRE
ANTONIO HUERTAS CHAIRMAN AND CEO OF MAPFRE