Cholamandalam Investment And Finance Co. Ltd. · NSE:CHOLAFIN
Cholamandalam Investment And Finance — ESG Presentation (December 2023)
17 slides from Cholamandalam Investment And Finance's sustainability presentation, December 2023
Slide 1: ESG Presentation Oct - Dec 2023
ESG PRESENTATION OCT - DEC 2023 1
Slide 2: Environmental, Social & Governance (ESG) at Chola
Environmental, Social & Governance (ESG) at Chola Rating agency Category Rating Renewal of Certificate of FTSE Russell FTSE4Good Index membership SES ESG Rating S & P Global ESG Rating 24 +5 Others ESG Presentation, ESG Reports - Cholamandalam Finance ESG Updates of Chola Link Sustainability Report
Slide 3: Environmental Consciousness
E Environmental Consciousness Green Building Waste Carbon ▪ We are constructed our new The Company has the practice of As an environmentally responsible office buildings at Guindy, under waste disposal through approved company we have taken various the supervision of a green vendors for the followin
Slide 4: People Power
People Power S Employee Wellness Learning & Development ➢ Employee Wellness initiatives for ➢ Launched Psychometric Assessment engaging mind, body, spirit of employees. and 360 Feedback Survey for 61 ➢ Occupational Health & Safety Initiative - Regional Level Managers Launched digital course on Road
Slide 5: Responsible Products
G Responsible Products • Financing of Commercial, Passenger, Two-wheelers, Tractors and Construction Equipment in both New and Used Vehicles. Vehicle • Retail customers especially in smaller towns and rural areas • Focus on transport entrepreneurs, that can be classified as Micro, Small or Medium Se
Slide 6: Responsible Process
G Responsible Process • Enabling organised credit to First time borrowers and ‘ New-to-credit’ customers Access to • Partnerships to use advanced techniques to appraise and underwrite customers (for unsecured Personal Loans), in the monthly income range of INR 15000-20000, in underserved professions
Slide 7: Improving Efficiency
G Improving Efficiency Digitization Effective Governance Corporate Governance Privacy & Data Security Policies and process in place to enable Digitization Policy review at board level on periodic basis; highest standards in governance and Businesses and functions aligned towards Training on data sec
Slide 8: Customer Relationship Management
Customer Relationship Management Charter of Customer Rights Right to Equitable and Fair Treatment Right to Transparency Right to Suitability Right to Privacy and customer confidentiality Right to Grievance Redressal and Compensation
Slide 9: Code of Conduct
xox Chola Code of Conduct Enter a better life murugappa & DONT'S PARAMETER Q ons The person visiting the customer must be neatly. Untidy and unprofessional appearance to be avoided sete nd yin appear |cowTacTPLACE | cutarer shoud onary be contacted De ot ithe cataner ata pce whchey seca wart malig a
Slide 10: Customer Cyber Information & Awareness Campaigns
Customer Cyber Information & Awareness Campaigns
Slide 11: Initiatives in FY 24
Initiatives in FY 24 E GOAL: Support greener environment through Electric Vehicles (EV’s) financing.. Target: Achievement: • Support the cause of a greener environment through • EV loan disbursements were INR 52.77 Cr in YTD initiating electric vehicle financing and attempting to Dec’22. Presently t
Slide 12: Initiatives in FY 24 Contd…
Initiatives in FY 24 Contd… E • GOAL: Establish green operational measures across all office branches and raise green awareness among employees and key stakeholders including customers, visitors, CSR recipients etc Target: Achievement: • Achieve green building status for corporate • Green building s
Slide 13: Initiatives in FY 24 Contd…
Initiatives in FY 24 Contd… E S GOAL: Continue to focus on providing credit to transport entrepreneurs, new to credit customers and first- time buyers and users Achievement: Target: • We are majorly present in in Tier III+ cities • Continue to have strong focus towards ensuring financial which makes
Slide 14: Initiatives in FY 24 Contd…
G Initiatives in FY 24 Contd… GOAL: Implement best-in class data protection tools and IT governance to ensure 0% data breaches in customer data protection Target: Achievement: • We will organize periodic information • Continuous cyber awareness activity through security awareness programs across the
Slide 15: Believeathon
Believeathon We Chola officially announce the launch of Believeathon on 16th November 2023 , a pan India Campaign that aims to unite Cholaites to our common vision – Believe in India, Believe in Chola and Believe in Yourself. The campaign focuses on the belief torch that will travel to all our branc
Slide 16: Believeathon - Glimpses of the Journey so far
Believeathon - Glimpses of the Journey so far The Believeathon Torch reached 728 branches on 47 days During the said Believeathon Journey covered the below Environmental and Social activities. 13
Slide 17: Thank You
THANK YOU CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY 14
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