Commonwealth Bank Of Australia · ASX:CBA
Commonwealth Bank Of Australia — Corporate Update (July 2020)
32 slides from Commonwealth Bank Of Australia's corporate update, Jul 28, 2020
Slide 1: CBA teams up with strategic partners to offer new digital services
ASX announcement For personal use only CBA teams up with strategic partners to offer new digital services to customers Partnerships with Square Peg and Zetta Venture Partners to support new banking ventures in artificial intelligence, data and analytics X15 Ventures launches Backr, an app to hel
Slide 2: For personal use only
App every day, while daily logins have surpassed 6.3 million. Combined with the Group’s online banking platform, NetBank, digital daily logins rose to a record 10.2 million at the height of the coronavirus pandemic. Mr Comyn said: “We know our customers are constantly looking for seamless and innova
Slide 3: Welcome
Welcome Ajuo esn feuosied 10]
Slide 4: CBA tech update
For personal use only CBA tech update Matt Comyn.
Slide 5: For personal use only
For personal use only 1995 1997 2005 2009 2013 2014 2018 2019 2020 2021+
Slide 6: Becoming the bank of tomorrow
Becoming the bank of tomorrow Digitising Providing end-to-end intelligent protection Re-imagine experiences Continue to safeguard our digitally for real-time customers from fraud, financial customer outcomes. crime and cyber threats. 7? Integrating digital experiences Offer expanded ‘best in digital
Slide 7: For personal use only
For personal use only Behavioural science User Experience Technology Data & AI
Slide 8: App 4.0
App 4.0 <—==—_—_== *~ Category Bill sicacscrnone © Budget . . Hi Jess predictions l = fe) Next 30 days Weekly budget view all $246 left 3 days to go Music service $14.99 t Eating out $60 left Tomorrow - Direct debit A today Predicted fod Entertainment $100 left Home Loan $398.93 2 days - Direct debi
Slide 9: App 4.0 Benefits Finder
App 4.0 Benefits Finder On average people get $710 in ° rebates and benefits Coronavirus supportfor customers @ ‘See how we can continue to support you through these times Digital Weonmeank wl AC 3:17pm 18 OTK @ commbank.com.au ¢ , By Log off Your benefits Personal Business 5 3 4 Saved Claimed Not e
Slide 10: Klarna
Klarna. Australia 270,000+ 80+ app downloads Live merchants, including: kogan.com asos @appliancesorine Wits ONI Global $750m 14m 350+% 125+% revenue new customers growth YoY growth YoY H1 2020 in H1 2020 A asta
Slide 11: X15 ventures
ventures Bringing new solutions to 15 million customers, and beyond a» Se’
Slide 12: For personal use only
For personal use only Building the next generation of solutions for 15 million customers, by unlocking new value from CommBank’s assets through partnership with the tech and innovation community
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25+ 3m+ 2-3xX ventures customers return IBA tech x15 ConmonwealthBank 2
Slide 14: For personal use only
25+ 3m+ 2-3X ventures customers return (CBA tech X15
Slide 15: For personal use only
For personal use only Curated, daily Personalised, Free, instant Digital platform insights about digital guidance to access to credit to set up your own your business buying a home scores business
Slide 16: For personal use only
For personal use only Inbound Qualified Under Launched opportunities opportunities development
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For personal use only (12 month average) conversion increase settlements MAR APR MAY
Slide 18: 6m+ customers
For personal use only 6m+ customers Pre-approved home loan customers Digitally savvy small business owners Potential new business founders
Slide 19: For personal use only
For personal use only A valuable portfolio of Fintech & ‘adjacent services’ – some with global potential A best in class technology stack – fit for venturing, scalability & compliance
Slide 20: Backr
= backr Ready, set, start your business <
Slide 21: Challenges when starting a business
For personal use only Challenges when starting a business …in a new economy Is my idea going to Will it still work, with Covid work? here? How do I get ready How can I be contactless and to trade? online from day-one? What do I have to do? What new rules and benefits do I need to know about?
Slide 22: One source for every service
For personal use only One source for every service Access all the services you need to get started, from business registrations to invoicing, in just one quick click Expert guidance Receive personalised recommendations to help you make the right business decisions before you start trading Seamless u
Slide 23: The early bird gets the $
For personal use only BENEFITS WHO WE ARE Register interest The early bird gets the $ Sign up for Backr and complete 4 easy tasks to receive a $500 boost!
Slide 24: Square Peg
Square Peg 0 7p VENTURE PARTNERS
Slide 25: CommSec
Conmsec ¢ Ajuo Ssn feuosied 10)
Slide 26: CommSec: the original disruptor
ConmsSec The original disruptor 25 years of innovation CommSec market share Customer Satisfaction when compared to major banks ees USC Only
Slide 27: Record retail investor activity in FY20
Record retail investor activity in FY20 = 5 ° alata & Bp ry @) ° A) = 5 400k 400k Mobile #1 49 CG new accounts app downloads Mobile overtaking web out of 50 biggest 2.5x a usual year 2x with more than as the predominant trading days ever < half of all orders now channel of choice for (©) done on mob
Slide 28: CommSec Pocket Simplified Investing
For persofge only CommSec Pocket Simplified Investing Anywhere, Anytime 1:12 pm COMMSEC POCKET 1,209.88 = al Simple choices Low cost diversification Australian stockbroking firsts: Start small with as little as $50 (compared to typical $500) Automatic regular investing Low brokerage Learn as you go
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Slide 31: CommSec Pocket
For personal use only 1:12 pm COMMSEC POCKET 1,209.88 @) al i. ——_' 4 > aa K CANSTAR 2020 AWARD _—— 100k accounts $180m invested 80% are 18-40 Average investment balance is $2.8k Popular themes are Aussie Top 200 and Tech Savvy Canstar Innovation Excellence Award and 4.4/5 app rating ConmsSec
Slide 32: Digital
n Digital Ajuo asn feuosied 10)
Commonwealth Bank of Australia — Corporate Update (July 2020) on 6ix