Firstsource Solutions Limited · NSE:FSL

Firstsource Solutions — Q1 FY2010 Earnings Presentation

15 slides from Firstsource Solutions's earnings presentation, Jul 29, 2009

  1. Slide 1: Firstsource Solutions Limited Q1 FY2010 Earnings Update

    Fi t Firstsource Solutions S l ti Limited Li it d Q1 FY2010 Earnings Update

  2. Slide 2: Disclaimer

    Disclaimer Certain statements in this presentation concerning our future growth prospects are forward- looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertaintie

  3. Slide 3: Agenda

    Agenda g • Q1 FY2010 - Financial Performance • Business Outlook

  4. Slide 4: Financial Performance – Q1 FY2010

    Financial Performance – Q1 FY2010 (IN INR Million) Q1 FY Q4 FY Q1 FY • Up 18.8% Y-o-Y 2009 2009 2010 Revenue from Operations • Up 2.6% Q-o-Q Income from services 4,016 4,746 4,807 4,845 4,723 5,000 Other operating Income 63 (23) 37 4,079 4,000 p Revenue from operations 4,079 , , 4,723 4,845 , Rs.M n

  5. Slide 5: Q1 FY2010 Highlights (1/4)

    Q1 FY2010 Highlights (1/4) Q1 FY2010 Performance Analysis • Operating Revenue growth - Q-o-Q growth of 2.6% in INR terms and 4.6% growth in USD terms (excluding cross currency movements growth is 3.1%) - Y-o-Y growth of 18.8% in INR terms and 8.9% growth in constant currency terms (excluding cross c

  6. Slide 6: Q1 FY2010 Highlights (2/4)

    Q1 FY2010 Highlights (2/4) Clients • Stable relationships with existing clients - Volumes from top 10 clients have remained largely stable F Foreign i Exchange E h Hedges H d • Outstanding FX hedges at $41 million and £38 million for USD and GBP respectively - FY10 - 100% USD coverage at Rs. 45 leve

  7. Slide 7: Q1 FY2010 Highlights (3/4)

    Q1 FY2010 Highlights (3/4) Seat Capacity and Utilization • Seat capacity of 19,587 seats worldwide - Added a new delivery center in Bhopal, India - Seat fill factor at 73% as on June 30, 2009 compared to 70% as on March 31, 2009 • Average seat fill factor for Q1 FY10 at 72% Significant awards and re

  8. Slide 8: Q1 FY2010 Highlights (4/4)

    Q1 FY2010 Highlights (4/4) By Geography By Verticals 3% 2% 2% 10% 12% 12% 28% 24% 23% 28% 24% 25% 31% 34% 35% 62% 64% 63% 39% 40% 40% Q1 FY09 Q4 FY09 Q1 FY10 Q1 FY09 Q4 FY09 Q1 FY10 Healthcare Telecom and Media BFSI Others North America UK India, APAC By Delivery Location Client Concentration 10% 11

  9. Slide 9: Agenda

    Agenda g • Q1 FY2010 - Financial Performance • Business Outlook

  10. Slide 10: Healthcare

    Healthcare Headed by Market Key segments Revenue Employees Capacity and Delivery geography contribution Utilization geography 3,130 Seats Payer as on June 41% of income 2,813 , as on from services June 30, 30, 2009 President, Healthcare/ CEO, North America (Q1 FY10) 2009 Mike Shea 81% Seat fill fact

  11. Slide 11: Telecommunications & Media

    Telecommunications & Media Headed by Market Key segments Revenue Employees Capacity and Delivery geography contribution Utilization geography 4,223 Seats DTH /Satellite Wireless 24% of 5,589 as as on June Television and Mobile income on June J 30 2009 30, from President, BFSI & EVP services 30, 2009

  12. Slide 12: BFSI

    BFSI Headed by Market Key segments Revenue Employees Capacity and Delivery geography contribution Utilization geography 23% of 3,138 Seats Credit Cards Retail Banking income 3,310 as on as on June from June 30 30, 30 2009 30, President, BFSI & EVP services 2009 T&M/ MD, Europe BFSI (Q1 FY10) 78% Sea

  13. Slide 13: Asia Business Unit (ABU)

    Asia Business Unit (ABU) Headed by Market Key segments Revenue Employees Capacity and Delivery geography contribution Utilization geography 8,546 Seats Telecom & 11%% of income , 11,161 as on as on June BFSI Media from services June 30, 30, 2009 EVP, Asia BU (Q1 FY10) 2009 Chandra Iyer 68% Seat fill

  14. Slide 14: Business Outlook

    Business Outlook • Signs of stabilization - Economic conditions in our key markets of US & UK have shown signs of stabilization but significant y still remains on time of actual recovery uncertainty y • Maintain outlook of overall positive revenue growth and improved profitability in FY10 compared t

  15. Slide 15: Thank You

    THANK YOU Firstsource (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL@IN) is a global provider of BPO (business process outsourcing) services headquartered in India. Firstsource provides customized business process management to global leaders in the Banking & Financial Services, Telecom &

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