The Travelers Companies, Inc. · NYSE:TRV

The Travelers Companies — Bank of America Merrill Lynch Insurance Conference 2010

28 slides from The Travelers Companies's conference presentation, Feb 23, 2010

  1. Slide 1: Bank of America Merrill Lynch Insurance Conference

    Jay S. Fishman Chairman & Chief Executive Officer The Travelers Companies, Inc Bank of America Merrill Lynch Insurance Conference February 23, 2010

  2. Slide 2: Explanatory Note

    Explanatory Note This presentation contains, and management may make, certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than statements of historical facts, may be forward-looking statements. Specifically, earnings

  3. Slide 3: Long-Term Financial Strategy

    Long-Term Financial Strategy Balanced Generation of Meaningful approach to top tier earnings and rightsizing capital and capital sustainable and substantially in competitive growing book excess of growth advantages value per share needs over time Create Shareholder Create Shareholder Value Value Obj

  4. Slide 4: Returns Consistent With Long-Term Financial Targets

    Returns Consistent With Long-Term Financial Targets Operating Return on Equity 9.6% 17.9% 17.7% 12.4% 14.0% 11.1% 11.0% 10.6% 1.4% 1.4% 1.6% 0.8% 0.5% 0.7% 8.1% 8.2% 0.4% 6.8% 6.7% 5.8% 8.7% 8.9% 8.7% 8.3% 8.3% 4.3% (0.1%) (0.6%) (1.0%) 2005 2006 2007 2008 2009 Long-term fixed investment portfolio i

  5. Slide 5: Total Return: Largest S&P Financial Companies and Other Selected Financial Companies

    Total Return: 20 Largest S&P Financial Companies1 and Other Selected Financial Companies (as of February 19, 2010) 2 Year 3 Year 5 Year (Since December 31, 2007) (Since December 29, 2006) (Since December 31, 2004) 3.8% TRAVELERS 50.0% BlackRock Inc. 202.6% BlackRock Inc. 3.3% BlackRock Inc. 14.8% AF

  6. Slide 6: Drivers of Operating Returns

    Drivers of Operating Returns Operating Earnings ¾ Underwriting income • Renewal business • New business • Loss costs ¾ Investment income • Long-term fixed income portfolio • Short-term fixed income portfolio • Non-fixed income portfolio Capital Management ¾ Common share repurchases ¾ Common share di

  7. Slide 7: Importance of Retention

    Importance of Retention Business Insurance (Excluding National Accounts) 82% 82% 83% 82% 80% 19% 19% 21% 19% 20% 2005 2006 2007 2008 2009 Retention New business as a percentage of expiring premium Renewal business Renewal business is is critical critical factor factor in in profitability profitabili

  8. Slide 8: Importance of Retention: Commercial Accounts Retention

    Importance of Retention Commercial Accounts Retention 86% 85% 70% 72% 1 1 1995 1996 0 2008 2009 Retention is Retention is critical critical factor factor in in profitability profitability 1 1995 & 1996 retentions are Travelers only (excludes St. Paul) statistics and reflect the Travelers acquisition

  9. Slide 9: Renewal Rate Change

    Impact of Renewal Rate Change on Renewal Premiums Rate Positively Renewal Rate Change Impacts Premiums 0% Rate Negatively Impacts Premiums 8

  10. Slide 10: Importance of Renewal Rate Change

    Importance of Renewal Rate Change Business Insurance (Excluding National Accounts) ♦ Renewal Rate Change1 % • Exposure/Other % ▲ Renewal Premium Change2 % 0% 2005 2006 2007 2008 1Q 2Q 3Q 4Q Jan. 2009 2009 2009 2009 2010 1 Each percentage represents the estimated change in average premium on policies

  11. Slide 11: Business Insurance Renewal Rate Change By Product Line

    Business Insurance (ex. National Accounts) Renewal Rate Change By Product Line All Lines Property / CMP1 General Liability 0% 0% 0% 1Q'08 2Q'08 3Q'08 4Q'08 1Q'09 2Q'09 3Q'09 4Q'09 1Q'08 2Q'08 3Q'08 4Q'08 1Q'09 2Q'09 3Q'09 4Q'09 1Q'08 2Q'08 3Q'08 4Q'08 1Q'09 2Q'09 3Q'09 4Q'09 ♦ Renewal Rate2 % Worker

  12. Slide 12: Impact of Renewal Rate Change and Exposure

    Impact of Renewal Rate Change and Exposure Illustrative Scenarios - Assumes Loss Trend is Zero in Each Scenario Scenario 1 Scenario 2 Premium Flat Premium Flat Renewal Rate Renewal Rate Change +5% Change (5%) Exposure Exposure Change (5%) Change +5% ¾ Margin expansion ¾ Margin contraction ¾ No chang

  13. Slide 13: New Business: Illustrative Product Profitability Life Cycle

    New Business: Illustrative Product Profitability Life Cycle Return on Equity New Business 1st Renewal 2nd Renewal 3rd Renewal ¾ New business generally has a higher combined ratio than renewal business ¾ Profitability of a new book of business typically improves over time from better understanding of

  14. Slide 14: Distribution of Renewal Rate Change

    Distribution of Renewal Rate Change Full Year 2009 Renewal Rate by Band - Commercial Accounts1 8,000 6,000 Number of Accounts 4,000 2,000 0 < -10% -10% to -5% -5% to 0% 0% to 5% 5% to 10% >10% Pricing strategy Pricing strategy is is driven driven by by individual individual account account underwrit

  15. Slide 15: Drivers Impacting Loss Costs

    Drivers Impacting Loss Costs Drivers Impacting Loss Costs ¾ Underwriting - frequency ¾ Loss inflation ¾ Claims experience / claims management ¾ Analytics ¾ Connectivity between claim and underwriting operations ¾ Catastrophe management ¾ Loss prevention programs ¾ Risk profile and exposure Ability t

  16. Slide 16: Examples of Travelers Margin Advantage

    Examples of Travelers Margin Advantage Workers’ Compensation - Paid Loss & LAE as % of Premium 60% Comparison to industry continues ¾ Claim effectiveness results in lower loss costs to get better as accident year matures ¾ Claim effectiveness is sustained through: 40% • Scale – provides cost effecti

  17. Slide 17: Drivers of Operating Returns

    Drivers of Operating Returns Operating Earnings ¾ Underwriting income • Renewal business • New business • Loss costs ¾ Investment income • Long-term fixed income portfolio • Short-term fixed income portfolio • Non-fixed income portfolio Capital Management ¾ Common share repurchases ¾ Common share di

  18. Slide 18: Investments: Portfolio Mix

    Investments: Portfolio Mix ($ in billions) December 31, 2005 2006 2007 2008 2009 Total invested assets $ 68.3 $ 72.3 $ 74.8 $ 70.7 $ 75.0 Taxable fixed maturities 41% 38% 35% 32% 33% Tax-exempt fixed maturities 46% 49% 52% 55% 55% Total fixed maturities 87% 87% 87% 87% 88% Mortgage loans -% -% -% -%

  19. Slide 19: Investments: After-Tax Yields

    Investments: After-Tax Yields Total Investment Portfolio 3.7% 3.8% 3.9% 3.1% 3.1% 9.7% 8.5% 7.7% 3.5% 3.6% 3.6% 3.6% 3.8% 3.7% 3.7% 2.6% 1.7% 0.3% 2005 2006 2007 2008 2009 -0.6% -3.1% Long-term fixed income investment portfolio Short-term fixed income investment portfolio Non-fixed income investment

  20. Slide 20: Investments: Long-Term Fixed Income Portfolio

    Investments: Long-Term Fixed Income Portfolio Long- Long-Term Fixed Income Investment Portfolio Month of January 2010 (as of December 31, 2009) ¾ Maturities / sales • $533 million • After-tax yield: 3.61% 9% ¾ Purchases • $574 million • After-tax yield: 2.87% • Duration: 7.5 (generally consistent wi

  21. Slide 21: Illustrative Impact of Higher Short-Term and Non-Fixed Income Yields on ROE

    Investments: Illustrative Impact of Higher Short-Term and Non-Fixed Income Yields on Operating Return on Equity Illustrative Impact on Full Year 2009 Operating Return on Equity Returning to a higher short-term yield of 2.5% after-tax +0.4% (+$132 million to operating income) Returning to a higher yi

  22. Slide 22: Drivers of Operating Returns

    Drivers of Operating Returns Operating Earnings ¾ Underwriting income • Renewal business • New business • Loss costs ¾ Investment income • Long-term fixed income portfolio • Short-term fixed income portfolio • Non-fixed income portfolio Capital Management ¾ Common share repurchases ¾ Common share di

  23. Slide 23: Very Strong Financial Position

    Very Strong Financial Position ($ in millions) 2006 2007 2008 2009 Debt $ 5,760 $ 6,242 $ 6,181 $ 6,527 Preferred equity 129 112 89 79 Common equity 1 24,553 25,884 25,374 25,475 Total capital 1 $ 30,442 $ 32,238 $ 31,644 $ 32,081 Debt to capital 1 18.9% 19.4% 19.5% 20.3% Statutory surplus $ 20,945

  24. Slide 24: Capital Management: Rightsizing Capital

    Capital Management: Rightsizing Capital Common Share Repurchases and Dividends as a Percentage of Net Income Income 110.2% 96.9% 80.1% 76.3% 43.2% 38.3% 2005 2006 2007 2008 2009 2005-2009 2010 year 2010 -to-date11 share year-to-date share repurchases repurchases of of $0.7 $0.7 billion billion 1 As

  25. Slide 25: Capital Management: Impact on Returns

    Capital Management: Impact on Returns Operating Return on Equity 17.9% 17.8% 17.7% 16.5% 14.0% 12.4% 11.6% 10.8% 2006 2007 2008 2009 Operating return on equity - reported Operating return on equity - adjusted to exclude cumulative impact of common share repurchases1,2 Share repurchases Share repurch

  26. Slide 26: Continuing to Grow Book Value Per Share

    Continuing to Grow Book Value Per Share Book Value Per Share % $52.54 : 13.3 CAGR $42.22 $43.12 $36.86 $31.94 2005 2006 2007 2008 2009 Adjusted Book Value Per Share1 $48.96 G R : 11.7% CA $43.37 $41.23 $36.20 $31.47 2005 2006 2007 2008 2009 1 Adjusted book value per share is total common shareholder

  27. Slide 27: Disclosure

    Disclosure • For further information, please see Travelers reports filed with the SEC pursuant to the Securities Exchange Act of 1934 which are available at the SEC’s website (www.sec.gov) • Copies of this presentation and related financial supplement are publicly available on the Travelers website

  28. Slide 28: End Slide

    rN TRAVELERS J

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