Slide 1: Austrian Post Investor Presentation FY 2023
AUSTRIAN POST Investor Presentation FY 2023 Walter Oblin, CFO Vienna, 13 March 2024 INVESTOR PRESENTATION Investor Relations Vienna, 13 March 2024
Slide 2: Austrian Post 2023: Revenue mix
AUSTRIAN POST 2023 Revenue mix (Parcel share >50%) Mail Parcel & Logistics Retail & Bank – Letter Mail – Parcels & Express – Branch & Financial Branch & – Direct Mail – Fulfilment & Services Financial Services – Newspapers & Cash Transport – Customer Services Magazines – E-Commerce Services Parcel 6
Slide 3: Difficult economic environment: inflation changes consumer behaviour and retail landscape
DIFFICULT ECONOMIC ENVIRONMENT: INFLATION CHANGES CONSUMER BEHAVIOUR AND THE RETAIL LANDSCAPE Austria: High inflation rate, Bankruptcies and exits in Türkiye: high inflation, little growth impetus stationary and online retail volatile currency FX rate of the Turkish Lira 33.9 Austrian consumer price
Slide 4: Growth in parcel and financial services businesses, decline in mail products
GROWTH IN THE PARCEL AND FINANCIAL SERVICES BUSINESSES, DECLINE IN MAIL PRODUCTS Current trends Q4 2023 FY 2023 – Higher revenue despite a challenging EUR m market environment Revenue +8.7% 2,740.8 Group – Good earnings situation thanks to cost EBITDA +5.0% 391.6 and price discipline EBIT +1.0% 190.
Slide 5: Group revenue up 8.7% in 2023, strong business in Türkiye
GROUP REVENUE UP 8.7% IN 2023, STRONG BUSINESS IN TÜRKIYE Revenue development EUR m +8.7% (+5.1% excl. Parcel Türkiye) Retail & Bank 2,740.8 – Growth of financial services due to improved interest rate environment 2,522.0 +37.6% 168.6 Q4 – Increase of Income from Financial Services to EUR 128.0m (+5
Slide 6: Revenue in Türkiye significantly impacted by exchange rate developments
REVENUE IN TÜRKIYE SIGNIFICANTLY IMPACTED DURING THE YEAR BY EXCHANGE RATE DEVELOPMENTS Quarterly revenue comparison EUR m Q1 Q2 Q3 Q4 +10.5% +1.6% +13.3% +9.3% 771.5 684.5 706.2 95.3 +30.2% 664.7 +65.9% +80.1% 601.4 610.4 620.2 -14.5% 604.1 73.2 83.6 126.7 50.4 57.9 49.5 70.4 676.2 +6.8% +5.5% +4.5
Slide 7: Group earnings in 2023 up to EUR 190m
GROUP EARNINGS IN 2023 UP TO EUR 190M EBIT development EUR m +1.0% Mail – Declining volumes partly compensated by price and cost discipline 188.4 190.2 – FY -3.3% to EUR 152.3m / Q4 +7.1% to EUR 50.2m +12.9 -6.6 -5.3 +0.7 Q4 Q4 Parcel & Logistics 63.1 59.5 – Higher earnings in Austria and Türkiye –
Slide 8: Strategy of Austrian Post: Ahead to the future
STRATEGY OF AUSTRIAN POST: AHEAD TO THE FUTURE INVESTOR PRESENTATION Investor Relations Vienna, 13 March 2024 8
Slide 9: Letter Mail
1 LETTER MAIL Volumes Austria and International (millions of items) Letter Mail in Austria in 2023 International letter mail Austrian letter mail (items adjusted for special effects) Ø -4.3% Ø -5.9% – Accelerated letter mail decline since the COVID-19 pandemic 939 Ø -6.2% – Decline in international
Slide 10: Priority and non-priority rates in Europe
1 PRIORITY AND NON-PRIORITY RATES IN EUROPE Denmark 2.87 4.01 Italy 1.46 3.40 Estonia 1.81 3.21 Greece 1.67 3.06 Lithuania 2.59 Romania 1.76 2.55 Latvia 2.46 Belgium 1.47 2.31 Finland 2.11 Poland 1.71 2.11 Czech Republic 1.67 2.10 Croatia 1.02 1.76 Slovakia 1.28 1.71 Norway 1.64 Hungary 1.06 1.52 Po
Slide 11: Direct Mail/Media Post in Austria
1 DIRECT MAIL/MEDIA POST IN AUSTRIA Direct Mail/Media Post volumes in 2023 Volumes (millions of items) (number of items adjusted daily) unaddressed addressed – Accelerated volume decline since the COVID-19 Ø -1.8% Ø -5.3% pandemic – Economic difficulties in some subsegments of 5,108 the retail secto
Slide 12: Parcel business in Austria
1 PARCEL BUSINESS IN AUSTRIA Parcel volumes in 2023 Volumes (millions of items) (number of items adjusted daily) – Growth – also after COVID-19 pandemic – Ø +9.8% Ø +12.0% shows confidence in the quality of Austrian Post 200 – Disproportionately high increase of volumes from Asia 127 – Parcel growth
Slide 13: Austrian parcel market in 2023
1 AUSTRIAN PARCEL MARKET IN 2023 Market shares by volume Total market Austria 99m 269m 368m parcels parcels parcels 5% Others Others 11% Amazon Others 17% GLS 25% 4% GLS Amazon 7% 11% DPD 12% DPD GLS 10% 34% 54% Austrian Post 63% Austrian Post 17% Austrian Post DPD 30% B2B B2C + C2C Source: BRANCHEN
Slide 14: Investments in a sustainable infrastructure
1 INVESTMENTS IN A SUSTAINABLE INFRASTRUCTURE CAPEX (EUR m) CAPEX 2023 161 155 - CAPEX of EUR 155.3m 152 143 - 68% Maintenance CAPEX, 32% Growth CAPEX Growth CAPEX - A total of EUR 47.2m invested in green transformation (e-mobility, photovoltaic systems, e-charging infrastructure) Green Transformati
Slide 15: Expansion of Austrian logistics infrastructure
1 EXPANSION OF AUSTRIAN LOGISTICS INFRASTRUCTURE 2018 2019 2020 2021 2022 2023 Sorting capacity (parcels/h, cumulative) LC Vienna LC Styria LC Upper Austria 138,000 129,000 LC Lower Austria LC Vorarlberg LC Tyrol 104,000 Full operation as of October 2023 LC Salzburg 91,000 LC Styria 76,000 LC Lower
Slide 16: Staff structure in Austria
1 STAFF STRUCTURE IN AUSTRIA Employees in the Austrian core business Full-time equivalents (average for the period) 21,926 490 17,529 17,250 -279 9,397 -357 Civil Servants -209 Employees Old CLA +287 Employees New CLA 9,930 10,217 New Collective Labour Agreement 12,039 3,390 3,181 Old Collective Lab
Slide 17: Profitable growth in near markets
2 PROFITABLE GROWTH IN NEAR MARKETS Focus on Parcel & Logistics CEE/SEE TÜRKIYE Millions of parcels Millions of shipments 206 217 198 206 156 150 70 44 52 54 34 35 2018 2019 2020 2021 2022 2023 2018 2019 2020 2021 2022 2023 Revenue 2023 Revenue 2023 EUR 198m EUR 355m Locations with own logistics net
Slide 18: Türkiye: Good operational development of business
2 TÜRKIYE: GOOD OPERATIONAL DEVELOPMENT OF BUSINESS Financial indicators – Positive volume (parcels +8%, parcels and documents +4%) and TRY revenue Revenue development (+130%) – EBIT margin above the Group average +130% +41% – About 50% of cash on hand in the balance sheet in EUR/USD 11,575 355 – Al
Slide 19: Positive momentum due to improved interest-rate environment
3 POSITIVE MOMENTUM DUE TO IMPROVED INTEREST-RATE ENVIRONMENT 31.12.2022 31.12.2023 bank99 balance sheet total as at 31.12.2023 Top issues 2024 EUR bn Retail and digital bank Austrian GAAP 3.4 3.4 Financial Equtiy, Core Banking System 0.3 migration assets, other other 0.7 − Exit ING Orange Lion Cust
Slide 20: Self-service solutions are very popular with Post customers
3 SELF-SERVICE SOLUTIONS ARE VERY POPULAR WITH POST CUSTOMERS Volumes 24/7 (millions of items) First Mile (send, return) +16% Last Mile (receive) 27.3 23.4 21.6 654 Drop-off devices 17.6 13.8 11.3 73.440 Pick-up boxes 8.3 5.9 3.4 113.731 1.3 Lockers at pick-up stations 2014 2015 2016 2017 2018 2019
Slide 21: INVESTOR PRESENTATION Investor Relations Vienna, 13 March 2024
INVESTOR PRESENTATION Investor Relations Vienna, 13 March 2024 21
Slide 22: Sustainability Masterplan 2030
SUSTAINABILITY MASTERPLAN 2030 Material Topics Achieved in 2023 Economy & Customers •1 Sustainable appearance & services Increase in shipments in self-service solutions +16% Commercial success driven •2 Sustainable mail & parcel products by sustainable and customer-focused services •3 Sustainable pr
Slide 23: ESG indicators
ESG INDICATORS 2022 2023 ∆ Reduction in Austria through energy Environmental indicators1 efficiency and e-mobility CO2e emissions (Scope 1–3, Post AG) t CO2e 91,135 85,772 -5.9% International increase CO2e emissions (Scope 1–3, Group) t CO2e 233,853 232,587 -0.5% due to parcel growth CO2e emissions
Slide 24: Expansion of e-vehicle fleet and PV facilities in progress
EXPANSION OF E-VEHICLE FLEET AND PV FACILITIES IN PROGRESS Ramp-up for e-vehicle fleet1 Photovoltaic facilities1 (Number of vehicles) (Output in cumulative MWp) 6.183 >20.0 >4,600 ~15.0 4,022 3,039 9.4 4.3 2011 22 23 24e 2030e 2014 22 23 24e 2030e 1 Post AG INVESTOR PRESENTATION Investor Relations V
Slide 25: Decarbonisation – Roadmap Austria
DECARBONISATION – ROADMAP AUSTRIA Carbon emissions Austria Parcel volumes +300% Scope 1–3, thousand tonnes -5.9% 95.8 92.9 91.1 85.8 Transport logistics 28.0 42.5 43.3 41.4 Delivery of <50.0 30.1 letters and parcels H H 34.4 H H 31.8 H 32.9 Buildings 37.7 16.0 16.0 11.5 2009 2021 2022 2023 2030e 204
Slide 26: Decarbonization targets in the Post Group
DECARBONIZATION TARGETS IN THE POST GROUP Group carbon emissions Direct emissions (Scope 1 und 2, thousand tonnes) Indirect emissions (Scope 3, thousand tonnes) -90% -0.5% 233.9 232.6 Decarbonisation Road to Paris 230.0 Improvement of operational 80.8 77.8 1 88.5 efficiency 154.8 -45% Expansion of E
Slide 27: Key figures in accordance with the EU Taxonomy Regulation
KEY FIGURES IN ACCORDANCE WITH THE EU TAXONOMY REGULATION Increase in taxonomy conformity 2023: Improvement in e-vehicles and improved verification for logistics buildings Revenue CapEx OpEx % % % 2022 94.3 94.8 2023 88.1 80.7 59.0 55.7 55.6 42.7 32.8 27.1 19.5 7.4 Taxonomy Taxonomy Taxonomy Taxonom
Slide 28: Austrian Post's ESG ratings consistently at a high level
AUSTRIAN POST'S ESG RATINGS CONSISTENTLY AT A HIGH LEVEL 5.2 6.8 AAA (range from AAA to CCC) 0 10 Prime Status, Top 10% Rating C+ (range from A+ to D–) C A– (range from A to D–) D- A- D- A Low Risk (15.4) Top 7% (range from 0 to 50) 58 out of 100 points 49 58 0 100 53 out of 100 points 26 53 0 100 7
Slide 29: Financial indicators at a glance
FINANCIAL INDICATORS AT A GLANCE 2022 2023 Revenue (EUR m) 2,522.0 2,740.8 8.7% revenue growth to EUR 2.7 bn EBITDA margin (%) 14.8 14.3 EBITDA margin down from 14.8% to 14.3% in 2023 EBIT margin (%) 7.5 6.9 EBIT margin of 6.9% vs. 7.5% in the previous year Earnings/share (EUR) 1.86 1.96 Improved ea
Slide 30: Key income statement indicators
KEY INCOME STATEMENT INDICATORS EUR m 2022 2023 % ∆ Q4 2022 Q4 2023 Growth driven by the strong Revenue 2,522.0 2,740.8 8.7% 218.8 706.2 771.5 parcel business (+16.6%) Other operating income 107.3 100.3 -6.5% -6.9 28.3 23.4 Impairment of EUR 11.6m Raw materials, consumables and -750.1 -832.4 -11.0%
Slide 31: Mail Division: Revenue development in 2023
MAIL DIVISION: REVENUE DEVELOPMENT IN 2023 Revenue development EUR m -2.3% 1,218.0 1,190.4 Direct Mail/Media Post – Revenue decline of 2.1% reflects the economic situation in 2023, 3.2% improvement in Q4 449.6 -2.1% 440.0 Q4 – Restrained advertising environment in some market segments (furniture, +3
Slide 32: Mail Division: Key income statement indicators
MAIL DIVISION: KEY INCOME STATEMENT INDICATORS EUR m 2022 2023 % ∆ Q4 2022 Q4 2023 Revenue 1,218.0 1,190.4 -2.3% -27.6 331.1 323.8 Volume decline, positive postal rate effects • Letter Mail & Business Solutions 768.4 750.4 -2.3% -18.0 210.9 199.8 • Direct Mail 322.9 310.2 -3.9% -12.7 83.8 86.2 Struc
Slide 33: Parcel & Logistics Division: Revenue development in 2023
PARCEL & LOGISTICS DIVISION: REVENUE DEVELOPMENT IN 2023 Revenue development EUR m +16.6% (+10.2% excl. Parcel Türkiye) Logistics Solutions – Revenue down 10.7% 1,416.5 – Discontinuation of pandemic-related special logistics services in the -10.7% 56.9 Q4 prior year 1,214.6 198.1 -10.6% 63.7 +15.2%
Slide 34: Parcel & Logistics Division: Key income statement indicators
PARCEL & LOGISTICS DIVISION: KEY INCOME STATEMENT INDICATORS EUR m 2022 2023 % ∆ Q4 2022 Q4 2023 Very positive volume and revenue development Revenue 1,214.6 1,416.5 16.6% 201.9 349.4 407.4 Increase driven by inflation • Parcel Austria 727.2 806.4 10.9% 79.2 214.5 240.8 and exchange rate • Parcel Tü
Slide 35: Retail & Bank Division: Revenue development in 2023
RETAIL & BANK DIVISION: REVENUE DEVELOPMENT IN 2023 Revenue development EUR m +37.6% 168.6 40.6 Branch Services Q4 – Revenue: +2.8% 122.5 +2.8% +6.3% – Slight rise in revenue from retail goods (mainly inflation-related price adjustments) 39.5 128.0 Income from Financial Services +54.2% Q4 – Revenue
Slide 36: Retail & Bank Division: Key income statement indicators
RETAIL & BANK DIVISION: KEY INCOME STATEMENT INDICATORS EUR m 2022 2023 % ∆ Q4 2022 Q4 2023 Revenue 122.5 168.6 37.6% 46.1 37.3 50.0 Improvement in net interest income and increase in • Income from Financial Services 83.0 128.0 54.2% 45.0 26.5 38.5 housing loans positively • Branch Services 39.5 40.
Slide 37: Solid balance sheet and financing structure
SOLID BALANCE SHEET AND FINANCING STRUCTURE EUR m 5,677.1 5,677.1 31.12.2023 Cash, money market/securities investments 108.0 129.8 Loans of EUR 225m and lease Financial assets, investment property 619.3 Other financial liabilities liabilities of EUR 390m (IFRS 16) 567.2 Liabilities/Other Financial d
Slide 38: Operating free cash flow at a solid level
OPERATING FREE CASH FLOW AT A SOLID LEVEL EUR m Operating free cash flow and free cash flow above previous year's level 298.6 +28.8 221.6 -105.9 158.0 -49,3 Green -14.3 transformation Photovoltaic through e-mobility facilities Incl. proceeds from the sale of real estate EUR 23.3m Cash flow from oper
Slide 39: Dividend policy
DIVIDEND POLICY Continuation of attractive and predictable dividend policy Dividends since IPO Dividend in EUR Payout ratio 2.08 2.08 Reliable dividend policy 2.00 2.05 1.90 1.95 1.95 1.90 Distribution of at least 75% of 1.80 1.75 1.78 1.70 the Group net profit 1.60 1.60 1.501 1.50 1.401 – Dividend
Slide 40: Successful development as part of a clear capital market positioning
SUCCESSFUL DEVELOPMENT AS PART OF A CLEAR CAPITAL MARKET POSITIONING Profitable growth business model Reliability (“Promise & Deliver“) 198 208 201 205 2,741 186 188 190 Revenue 168 523 505 498 2,522 149 EBIT 557 trans-o-flex in EUR m 2,520 2,022 in EUR m 1,834 1,862 1,904 1,939 Guidance 1,791 Reven
Slide 41: Outlook 2024
OUTLOOK 2024 Market – Ongoing high inflation against the backdrop of weak economic impetus environment – Reduced corporate willingness to invest and changed purchasing behaviour of consumers – Expected positive revenue development: growth in the low to mid-single digit range – Mail Division: assumpt
Slide 42: Contact
CONTACT Austrian Post Financial calendar 2024 Investor Relations 18 April 2024 Annual General Meeting Rochusplatz 1, 1030 Vienna 26 April/02 May 2024 Ex-day/Dividend payment day Website: post.at/investor 08 May 2024 Interim Report Q1 2024 E-mail: investor@post.at 07 August 2024 Half-Year Report 2024