Arrow Financial Corporation · NASDAQ:AROW

Arrow Financial — Shareholder Meeting (June 2024)

43 slides from Arrow Financial's shareholder meeting presentation, Jun 5, 2024

  1. Slide 1: Annual Meeting of Shareholders June 5, 2024

    ANNUAL MEETING OF SHAREHOLDERS June 5, 2024

  2. Slide 2: Welcome

    Welcome =A\rrRow Financial Corporation

  3. Slide 3: Today's Agenda

    Today’s Agenda Welcome Arrow Overview Business Meeting Financials Commitment to Growth Closing

  4. Slide 4: Safe Harbor Statement

    The information in this presentation may contain statements based on management’s beliefs, assumptions, expectations, estimates and/or projections about the future. Such "forward-looking statements," as defined in Section 21E of the Securities Exchange Act of 1934, as amended, involve a degree of un

  5. Slide 5: Acknowledgements

    Acknowledgements Annual Meeting Technical Team Frank Arren, Inspector of Elections Michele Kloeppel and Bill Vega Attorneys

  6. Slide 6: Welcome, Crowe LLP

    Welcome, Crowe LLP Ashish Ahlowalia Auditor

  7. Slide 7: Arrow Overview

    Arrow Overview =A\rrRow Financial Corporation

  8. Slide 8: Our Family of Companies

    Our Family of Companies =ARROW Financial Corporation Glens FullsNational SARATOGA 3 UPSTATE, Bank and Trust Company A A INSURANCE

  9. Slide 9: Our Market

    Our Market Rensselaer Schenectady Saratoga Essex Clinton Albany Washington Counties Branches Insurance Offices 8 37 9

  10. Slide 10: Our Guiding Language

    Our Guiding Language At the Arrow Family of Companies, our mission to serve our customers, communities, employees and shareholders has never been clearer. Here’s how we define our purpose and look to shape our future together. To strengthen financial lives within our communities through the power of

  11. Slide 11: Our Values

    Our Values We are your neighbors. We believe a great team delivers great results. We continuously improve. We do the right thing the right way. We make data-driven decisions. We value differences.

  12. Slide 12: Our Philanthropy

    Our Philanthropy TED ANCL? OUR 2023 GIVING IN ACTION Caring $781,000 ioicr & 11,193 5. 25220 5612 Nearly $3 million donated in the last five years. We're so proud to serve you and our communities, =A\rrRow Financial Corporation

  13. Slide 13: Our Directors

    Our Directors Mark L. Behan Founder and President, Behan Communications, Inc. Tenée R. Casaccio, AIA President, JMZ Architects and Planners, P.C. Gregory J. Champion Executive Vice President – Legal, Syncromune, Inc. Gary C. Dake President, Stewart’s Shops Corp. William L. Owens, Esq. (Chair) Partne

  14. Slide 14: Thank You, Mr. Owens

    Thank You, Mr. Owens William L. Owens, Esq. Partner, Stafford, Owens, Piller, Murnane, Kelleher and Trombley, PLLC

  15. Slide 15: Welcome, Ms. Casaccio

    Welcome, Ms. Casaccio Tenée R. Casaccio, AIA President, JMZ Architects and Planners, P.C.

  16. Slide 16: Our Executive Management

    Our Executive Management Brooke Pancoe EVP and Chief Human Resources Officer Marc Yrsha SEVP and Chief Banking Officer Andrew Wise SEVP and Chief Risk Officer Michael Jacobs EVP and Chief Information Officer Penko K. Ivanov SEVP, Chief Financial Officer, Treasurer and Chief Accounting Officer David

  17. Slide 17: Our Senior Management

    Our Senior Management Dave Riihimaki SVP and Director of Credit Administration Douglas Thorn SVP and Director of Insurance Operations Annette Reitano SVP and Director of Marketing and Communications Ginny Sullivan SVP and Director of Residential Lending Daniel Segrell SVP and Director of Consumer Le

  18. Slide 18: Business Meeting

    Business Meeting David S. DeMarco President and CEO

  19. Slide 19: 2024 Shareholder Voting Proposals

    2024 Shareholder Voting Proposals 1. Election of three Class B Directors to three-year terms. 2. Advisory approval of our 2023 executive compensation (“Say on Pay”). 3. Approval of the Arrow Financial Corporation 2023 Employee Stock Purchase Plan. 4. Ratification of the selection of Crowe LLP as our

  20. Slide 20: Financials

    Financials Penko Ivanov SEVP, CFO and Treasurer *This presentation is subject to our Safe Harbor, Forward-Looking Statements, found on slide 4. *

  21. Slide 21: Financial Highlights

    Financial Highlights Arrow Financial Corporation delivered a year of solid earnings, sustained profitability and robust loan growth. Please refer to the 2023 10-K for a reconciliation of any non-GAAP measures.

  22. Slide 22: 2023 Summary

    2023 Summary Total loans does not include FV hedge mark of $5.8M Total Assets $4.2B, up 5.0% from prior year $3.2B, up 7.5% from prior year Total Loans Earnings Per Share $1.77 0.74% Return on Average Assets

  23. Slide 23: Assets

    Assets $2,988 $3,184 $3,689 $4,028 $3,970 $4,170 2018 2019 2020 2021 2022 2023 Assets 6.9% CAGR History of strong performanceDollars in millions

  24. Slide 24: Loans

    $2,196 $2,386 $2,595 $2,668 $2,983 $3,207 2018 2019 2020 2021 2022 2023 Loans Loans History of strong performanceDollars in millions 7.9% CAGR 2023 loan figure reported above does not include FV hedge mark of $5.8M

  25. Slide 25: Deposits

    Deposits History of strong performanceDollars in millions $2,346 $2,616 $3,235 $3,550 $3,498 $3,513 2018 2019 2020 2021 2022 2023 Deposits 8.4% CAGR 2023 deposits exclude $175M of brokered certificates of deposit

  26. Slide 26: Credit

    Credit 0.25% 0.18% 0.25% 0.44% 0.40% 0.66% 2018 2019 2020 2021 2022 2023 NPL1 / Gross Loans • Portfolio credit performance is strong • ~$15.3M commercial loan relationship migrated to NPL status in 4Q 2023 • Collateral position is strong; no loss anticipated • Charge-offs, down from 8bps in 2022 to

  27. Slide 27: Return Metrics

    Return Metrics 1.24% 1.17% 1.28% 1.21% 0.74% 2019 2020 2021 2022 2023 Return on Average Assets 13.17% 12.77% 14.09% 13.55% 8.29% 2019 2020 2021 2022 2023 Return on Average Equity • Delivered strong ROA and ROE results before, during and after pandemic • Balance Sheet grew more than 30% during the sa

  28. Slide 28: EPS and Dividends

    EPS and Dividends $2.23 $2.41 $2.92 $2.86 $1.77 2019 2020 2021 2022 2023 Diluted EPS $0.90 $0.93 $0.96 $1.03 $1.06 2019 2020 2021 2022 2023 Cash Dividends Paid Per Share Per share data has been restated for stock dividends distributed. • Earnings able to support consistent dividend growth/return of

  29. Slide 29: Strong Capital Position

    Strong Capital Position 9.84% 13.00% 13.66% 14.74% 8.60% 4.0% 4.5% 6.0% 8.0% 0% 2% 4% 6% 8% 10% 12% 14% 16% Tier 1 Leverage Ratio Common Equity Tier 1 Capital Tier 1 Risk-Based Capital Total Risk-Based Capital Tangible Common Equity Select Capital Ratios – Arrow Minimum Regulatory Capital Ratios 202

  30. Slide 30: 1Q 2024 Performance

    1Q 2024 Performance =A\rrRow Financial Corporation

  31. Slide 31: 1Q 2024 Highlights

    1Q 2024 Highlights • Net income of $7.7M and EPS of $0.45 • Annualized loan growth of 6.1% in 1Q’24 • Loan yields and net interest margin expanding from low points of 2023 • Exceptional asset/credit quality • Paid 1Q’24 cash dividend and declared 2Q’24 cash dividend (paid 5/24) • Returned an additio

  32. Slide 32: 1Q 2024 Financial Summary

    1Q 2024 Financial Summary $21.06 $21.25 4Q23 1Q24 Fully Diluted Tangible Book Value 2.53% 2.60% 4Q23 1Q24 Net Interest Margin (NIM) Loans exclude impact of FV hedge mark Deposits exclude $175M of brokered certificates of deposit $3,207 $3,257 4Q23 1Q24 Loan Balances Dollars in millions $3,513 $3,604

  33. Slide 33: Commitment to Growth

    Commitment to Growth =A\rrRow Financial Corporation

  34. Slide 34: Overall Strong Performance

    Overall Strong Performance In 2023, we delivered another year of strong performance, and we remain focused. Strong earnings and record loan growth Completed Main Headquarters renovation Invested in our team Advanced our technology Socially conscious performance Made meaningful strides in our communi

  35. Slide 35: BauerFinancial Consecutive Quarters

    BauerFinancial 67CONSECUTIVE QUARTERS Glens Falls National Bank Saratoga National Bank 59CONSECUTIVE QUARTERS

  36. Slide 36: Whitehall Branch Acquisition

    Whitehall Branch Acquisition Sale is targeted for completion in 3Q24 Planning is underway to open the doors to our new customers Arrow to acquire Berkshire Bank Whitehall Branch Recently received regulatory approval 1 1

  37. Slide 37: Growing Our Team

    Growing Our Team Growing Our Team Strategic Hires Employer of Choice Recently added several experienced loan and deposit team members in the region. Currently exploring other strategic hires for business development and are focused on continuing to build our teams. Striving to be an employer of choi

  38. Slide 38: Working to Protect Our Customers Against Fraud

    Working to Protect Our Customers Against Fraud Made changes to our fraud division Created a new department dedicated to preventing financial crimes This new department will work to protect our customers and our communities from the evolving tactics used by fraudsters Educate our customers and branch

  39. Slide 39: Advancing Technology

    Advancing Technology Advance technology, enhance capabilities and deliver superior customer service Efficient tools and mobile capabilities Easy-to-use fraud prevention tools Improve operational efficiency and internal reporting

  40. Slide 40: Socially Conscious Performance

    Socially Conscious Performance • We believe that socially conscious performance is critical to attracting and retaining the best talent, meeting the evolving needs of our customers and being good stewards of our communities. • We are committed to operating in a manner that provides and maintains saf

  41. Slide 41: Team

    Team = xe) reais @ Open-minded a z Thoughtful (<b) A 2 sy cf ) rs Eig s 2B5 We e oa EMP 4 oO ti Committed § 8 aS — a 8 o rH : & mpatheti = & FA I io Sympathetic a NS a a a eS [Bo = S H @ 5 B i) 26 3 © sO &., oO Eager Sincere » QO) "4 Intelligent e ) «Caring =A\rrRow Financial Corporation Organized.

  42. Slide 42: Thank You / Contact Us

    Thank You Contact Us Great Team. Great Results. (518) 415-4307 corporatesecretary@arrowbank.com arrowfinancial.com 250 Glen Street, Glens Falls, NY 12801

  43. Slide 43: Arrow Financial Corporation

    =ARROW Financial Corporation Glens FullsNational SARATOGA 3 UPSTATE, Bank and Trust Company A A INSURANCE

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