Allianz Se · XETR:ALV
Allianz — Investor Day (December 2024)
17 slides from Allianz's investor day presentation, Dec 10, 2024
Slide 1: Property-Casualty retail business: Boosting profitable growth
Allianz (i) Property-Casualty retail business Boosting profitable growth in our leading retail franchise Klaus-Peter Rohler Member of the Board Allianz SE Allianz Capital Markets Day December 2024
Slide 2: P/C retail — boosting profitable growth
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz ®@ P/C retail — boosting profitable growth P/C retail! - operating profit Ambition 2027 (EUR bn) ~5.3 Excellence & resilience Combined ratio: ~92.5% ~4.0 maintaining low combined ratio volatility Smart growth Net policy growth uplift: +1-2%5 p.a. without comp
Slide 3: The leading retail franchise
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz ®@ The leading retail franchise P/C - total business volume 2023 Composite peers — total retail revenues 2023 (EUR) 40bn Retail motor Retail incl. SME & fleet? Retail non-motor 52% i i Small and medium-sized enterprises (SME) Generali Zurich AVIVA Fleet 1) Ex
Slide 4: Highly diversified business with global footprint
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz @ Highly diversified business with global footprint P/C - total business volume by country P/C - market positions Global retail strategy Retail incl. SME & fleet! (2023) Gross premium written (2023) EUR ® a A0bn Steering as _: <9 Sk 42 @ Germany 26% — KA _ .
Slide 5: Three levers for resilient operating profit growth
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz ®@ Three levers for resilient operating profit growth Levers Ambition 2027 Excellence * Pricing, underwriting and claims excellence Combined ratio: ~92.5% & resilience * Superior performance management maintaining low combined ratio volatility * Growth triath
Slide 6: Pricing & underwriting excellence
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz @) © Strong progress in pricing and claims excellence Pricing & underwriting excellence Pricing! certifications: “advanced” or “excellent” level in % of gross premiums written @ Advanced @ Excellent 35% © 65% (>) 91% y e 2018 2021 2024e Higher data granularit
Slide 7: Impact from inflation shock mitigated
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz @ © Impact from inflation shock mitigated Decisive actions to offset inflation ... .. result in local outperformance... ... and lower volatility versus peers P/C retail- underlying loss ratio (in %) Loss ratio — local GAAP (in %) P/C retail— combined ratio (I
Slide 8: Resilience against NatCat & weather
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz @ ® Resilience against NatCat & weather Reduced burden from Cat events Low volatility of NatCat and weather-related claims Natural catastrophes in Germany? P/C combined ratio impact (in % of earned premium?) @ Allianz - market share @ Natcat t ) Allianz — gro
Slide 9: Smart growth — foster higher volume growth
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz @ © Smart growth — foster higher volume growth P/C retail! - internal growth p.a. Smart growth ~9% Managing a sales organization To: Driving customer relations Growth triathlon Extra net policy growth Win new customers @pre-inflation @ inflation years Ambitio
Slide 10: Growth triathlon — wide-ranging initiatives
ALLIANZ CAPITAL MARKETS DAY 2024 © Growth triathlon — wide-ranging initiatives 2(000888. Allianz @) Proprietary / agency channel Boost inflow Decrease outflow New customers (+) Cross selling +) Churn reduction (=) Sales Growth assets Impact on Churn toolbox Impact on opportunity (examples) new busin
Slide 11: Growth triathlon — why cross-selling matters most
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz ®@ © Growth triathlon — why cross-selling matters most 2008 Number Share of Likelihood to buy Customer of contracts customer another policy (%) churn rate (%) Cross-selling —_ | Clo drives [ei even more 2% cross-selling : Cross-selling reduces churn 60-90% of
Slide 12: Lift cross-selling by addressing new value pools
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz @ © Lift cross-selling by addressing new value pools Motor a New value pools Traditional Allianz positioning Low cost of policy Agent service and advice Customer segment Price seeker Smart shopper Convenient buyer Service seeker a aa 17% 25% 17% 18% 7% 7% . .
Slide 13: Toolkit in place to continue our productivity journey
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz @) © Toolkit in place to continue our productivity journey Leveraging new technologies Proce: Ss Robotics GenAl mining voicebots Data . Self service A Automation analysis tools Process optimization Organizational & system optimization Org. Ways of streamlinin
Slide 14: GenAI use cases indicate strong upside
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz @ © GenAl use cases indicate strong upside Artificial intelligence use cases @ Allianz GenAl patterns Marketing, sales Pricing & P F IT automati P & distribution underwriting Gperations Claims central functions me | Customer Agent Recovery Voicebot Assisted C
Slide 15: Distinctive advantages for Allianz
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz @ Distinctive advantages for Allianz Claims example — how Allianz scales best practices Scalability [i Cabal tsotorint Use case Scale locally Transformational scaling Pet health (>) Across Automatic claims countries Coverage & liability . Extensive data check
Slide 16: Summary - all levers contribute to strong ambition
ALLIANZ CAPITAL MARKETS DAY 2024 Allianz ®@ Summary - all levers contribute to strong ambition P/C retail! - operating profit Assumptions (EUR bn) ~5.3 * Combined ratio at ~92.5% Excellence & * Better underlying loss ratio, partially offset by ~4.0 resilience lower discounting benefit * Maintain low
Slide 17: Disclaimer
DISCLAIMER Cautionary note regarding forward-looking statements This document includes forward-looking state- ments, such as prospects or expectations, that are based on management's current views and assumptions and subject to known and unknown risks and uncertainties. Actual results, performance f