Metlife, Inc. · NYSE:MET

Metlife — Investor Day (September 2012)

90 slides from Metlife's investor day presentation, Sep 11, 2012

  1. Slide 1: Agenda

    Agenda Asia Overview Christopher Townsend President, Asia Japan William Hogan Chairman & CEO, MetLife Alico Japan Sachin Shah EVP & COO, MetLife Alico Japan Hiroyoshi Kitamura EVP, Profit Center & Products, MetLife Alico Japan Atsushi Yagai EVP, Strategy & Marketing, MetLife Alico Japan Break Korea

  2. Slide 2: Asia Investor Day 2012

    ASIA INVESTOR DAY 2012 Christopher Townsend President Asia

  3. Slide 3: Strategy to Become a World-Class Company

    Drive Toward Customer Centricity and a Global Brand Grow Emerging Markets Build Global Employee Benefits Business Refocus the U.S. Business Strategy to Become a World-Class Company G LOBAL * W ORLD -C LASS * S CALE

  4. Slide 4: Meeting Growing Customer Demand

    Grow and Leverage Accident & Health Solutions Leverage Multi-Channel Distribution Meeting Growing Customer Demand Shifting costs from governments to individuals Aging populations needing health solutions Growing middle class needing protection

  5. Slide 5: Asia Financial Results and Overview

    Overview 2011 Financial Results Asia Financial Results and Overview #2 foreign life insurer in Japan ¹ #2 in Accident & Health products in Japan ² #1 foreign life insurer in Korea ³ Growing presence in China $8.7B Premiums, Fees and Other Revenues $867M Operating Earnings Based on Annualized New Pre

  6. Slide 6: Japan and Korea: Target Key Segments in Mature Markets

    Japan: A Cornerstone Market Korea: Growth Through Innovation Target Key Segments in Mature Markets MetLife’s 2 largest market Strong growth in high-margin products, despite challenging environment Leverage expertise across MetLife, especially in Asia MetLife’s 4 largest market Diversified distributi

  7. Slide 7: Asia: Seeking Growth in Emerging Markets

    Asia: Seeking Growth in Emerging Markets Top 5 life insurer in both the Direct Marketing and Bancassurance channels in China Expanding our agency model into more Chinese provinces and cities Several other attractive, fast-growing insurance markets Source: China Insurance Regulatory Commission, based

  8. Slide 8: Asia Key Takeaways

    Asia Key Takeaways Asia is a key segment and contributor to 2016 goals Growing market share in mature markets Opportunistically pursue organic and inorganic growth in emerging markets

  9. Slide 9: William Hogan, MetLife Alico Japan

    ASIA INVESTOR DAY 2012 William Hogan Chairman & Chief Executive Officer MetLife Alico Japan

  10. Slide 10: Why MetLife Alico

    Why MetLife Alico Macro trends creating attractive opportunities to take share and capture growing segments Competitive products and multi-distribution platform Current positioning allows room for additional market share gains Growing significantly faster than market and building scale Strong cultur

  11. Slide 11: Growth Value Multiplier

    Growth Value Multiplier Growing distribution productivity Enhanced investment capability Improving operating efficiency Improving persistency Growing brand preference Acquiring new customers Cross-selling Broad product portfolio We are Addressing Key Performance Drivers

  12. Slide 12: Japan Performance on the Right Trajectory

    31% 9% 50% 28% 124 192 (1H 2012 vs. 1H 2011)¹ Key Metrics bps bps Japan Performance on the Right Trajectory Operating Earnings Operating Expense Ratio Premiums, Fees and Other Revenues Annualized New Premiums (ANP) Persistency³ Operating Earnings, as adjusted ² MetLife ALICO Japan has a fiscal year-

  13. Slide 13: Sachin N. Shah, MetLife Alico Japan

    ASIA INVESTOR DAY 2012 Sachin N. Shah Executive Vice President & Chief Operating Officer MetLife Alico Japan

  14. Slide 14: Japan Offers Attractive Growth Opportunities

    Multi-channel access and service Needs based advisory model Opportunity to grow market share Increased need for private insurance Japan Offers Attractive Growth Opportunities World’s 2 largest insurance market ¹ Changing consumer needs Consumers becoming more selective Strain in social healthcare &

  15. Slide 15: A Comprehensive Life Insurance Solutions Provider

    Married Small / Medium Enterprises Pre-Retirees Retirees Retirees Singles Married Large & Growing Customer Segments Diverse Distribution Channels Broad Product Portfolio Primary Solutions Ancillary Solutions A Comprehensive Life Insurance Solutions Provider Face-to-Face Bancassurance Direct Marketin

  16. Slide 16: We are Gaining Market Share

    MetLife Alico Premiums ¹ Market Share Trend MetLife Alico ANP Market Share Trend We are Gaining Market Share ($ in Billions) ($ in Billions) 0.0% 1.0% 2.0% 3.0% 4.0% 0.0% 1.0% 2.0% 3.0% 4.0% 5.0% 6.0% Industry ANP MetLife Alico Market Share Industry Premiums MetLife Alico Market Share Note : MetLife

  17. Slide 17: Strong Foundation Focused on Profitable Growth Segments

    Strong Foundation Focused on Profitable Growth Segments Multiple advice-based distribution channels Broad, innovative protection and savings solutions Strong execution culture, focused on growth and profitability Powerful brand assets of “U.S. No.1” , Snoopy and Blimp Solid balance-sheet, strong com

  18. Slide 18: Strategy Designed to Enhance Performance

    Strategy Designed to Enhance Performance Brand Enhancement Value Growth Customer Centricity Distribution Growth

  19. Slide 19: Strategy Designed to Enhance Performance

    Atsushi Yagai Hiroyoshi Kitamura Atsushi Yagai Sachin N. Shah Strategy Designed to Enhance Performance Brand Enhancement Value Growth Customer Centricity Distribution Growth

  20. Slide 20: Multiple Distribution Channels, Greater Customer Access

    Distribution Mix 1H 2012 Highlights Direct Marketing, 13% Independent Agents, 25% Bancassurance, 40% 1 Multiple Distribution Channels, Greater Customer Access Prominent professional career agency channel Strong independent agent channel Access to nearly 90% of bank deposit assets and customers Leadi

  21. Slide 21: Face-to-Face Distribution: A Leader in Productivity

    Metrics June 1, 2011 – May 31, 2012 Career Agency Independent Agency Face-to-Face Distribution: A Leader in Productivity Sales Productivity per Active Agent per month $11,200 $12,100 Policy Productivity per Active Agent per month 6.2 6.4 Accident & Health Cross-Sell Ratio ¹ 71% 60% Note : MetLife Pl

  22. Slide 22: Continued Growth from Face-to-Face Channels

    Growth Priorities Face-to-Face ANP Trend Continued Growth from Face-to-Face Channels Note : MetLife Plan FX rate of $1 = JPY 78.20. See Appendix for non-GAAP financial information, definitions and/or reconciliations. Increase penetration in Brokerage General Agency segment Expand unique Independent

  23. Slide 23: Larger Banks Offer Higher-End Customer Base

    Highlights Individual Bank Deposits in Japan 1 Japan Post, 31% Mega Banks, 27% Regional & Other Banks, 31% - Larger Banks Offer Higher-End Customer Base 101 partner financial institutions Multi-layer wholesaling model / needs based sales approach Full-service training and unique e-learning capabilit

  24. Slide 24: Bancassurance: Focused on Profitable Segments

    MetLife Alico Industry Bancassurance: Focused on Profitable Segments Single premium whole life driving recent growth Mostly JPY denominated products Low interest rates and aggressive competition pressuring margins A leader in more profitable foreign currency segment A leader in Accident & Health, gr

  25. Slide 25: Direct Marketing: Large, Highly Profitable Business

    Highlights Direct Marketing Product Mix 1H 2012 1 Accident & Health, 76% Direct Marketing: Large, Highly Profitable Business Industry pioneer in direct marketing Large sponsor base Best-in-class call center capabilities Source of leads for face-to-face channel Statutory Premiums, Deposits and Other

  26. Slide 26: Direct Marketing Business Repositioning

    Direct Marketing ANP & Marketing Efficiency Trend Direct Marketing Priorities Direct Marketing Business Repositioning ($ in Millions) Note : MetLife Plan FX rate of $1 = JPY 78.20. Campaign Sales / Marketing Spend in MetLife Alico. 1H 2009 Marketing Spend Efficiency rebased to $100M. See Appendix fo

  27. Slide 27: Key Takeaways: Japan Distribution

    Key Takeaways: Japan Distribution Market offers attractive growth opportunities Well positioned to capture profitable growth Face-to-Face increasing productivity and profitable product mix Leveraging bank relationships for emerging protection opportunity Direct Marketing repositioning improving effi

  28. Slide 28: Hiroyoshi Kitamura, MetLife Alico Japan

    ASIA INVESTOR DAY 2012 Hiroyoshi Kitamura Executive Vice President, Profit Center & Products MetLife Alico Japan

  29. Slide 29: Broad Suite of Products

    U.S.$ Whole Life Yen Whole Life Level Term Sub-Standard Whole Life U.S.$ and Yen Single Premium Whole Life Single Premium Medical Broad Suite of Products Accident & Health Life Annuity Bancassurance Foreign Currency Fixed Annuity Foreign Currency Fixed Annuity Independent Agents Direct Marketing Car

  30. Slide 30: Diversified Product Mix Weighted toward Protection

    Statutory Premiums, Deposits and Other Considerations 1H 2012 Operating Earnings 1H 2012 Life Insurance, 45% Accident & Health, 70% Diversified Product Mix Weighted toward Protection See Appendix for non-GAAP financial information, definitions and/or reconciliations. Accident & Health, 26% Group & C

  31. Slide 31: Proactively Growing Value

    Asset diversification Re-price, manage product mix and enhance investment yields Emphasize cross-selling / packaging Continued product innovation Driving expense efficiency Proactively Growing Value Relatively low in-force penetration Volatile investment markets Low interest rates Increased competit

  32. Slide 32: Minimal Impact of Lower Interest Rates

    Product ANP Share Sales Impact Profitability Impact Level Premium Life Accident & Health Fixed Annuity Single Premium Life 1 Minimal Impact of Lower Interest Rates 36% Low Medium 29% Low Low 25% High Low 9% Medium High Percentages reflect share of annualized new premiums for fiscal year 2011. Exclud

  33. Slide 33: Leveraging MetLife's Global Investment Capabilities

    Total Investment Portfolio As of June 30, 2012 Improving Asset Diversity and Enhancing Investment Yields Leveraging MetLife’s Global Investment Capabilities Invest in USD corporate bonds, swapped in AUD Source USD commercial mortgage loans Utilize private placement bonds in USD and AUD Lengthen dura

  34. Slide 34: Cross-Sell for Both New and Existing Customers

    Cross-sell Opportunities Policies per Customer Cross-Sell for Both New and Existing Customers Maintain high cross-sell rates through advice-based model Mine existing customer database Direct marketing business generates leads to agents From January 1, 2011 through June 30, 2012. 1.54 1.56 1.58 1.60

  35. Slide 35: Culture of Product Innovation

    MetLife Alico has developed over 20 Industry First products 2003 1999 2007 2000 2010 2006 2012 Culture of Product Innovation Dual-Currency Fixed Annuity $ Interest Sensitive Whole Life Single Premium Whole Life FIH Guaranteed Issue Full-in-Hospital (FIH) Product Innovation Examples: Cancer Diagnosis

  36. Slide 36: Product Innovation Continues

    Nov. 2011 Outpatient Treatment Rider for Sub-standard Medical Nov. 2011 Advanced Medical Treatment Rider for Sub-standard Medical Sep. 2012 Cancer Rider for Sub-standard Medical Product Innovation Continues Advancing health care technology and government policy relaxing guidelines for mixed treatmen

  37. Slide 37: Key Takeaways: Japan Products

    Key Takeaways: Japan Products Broad product portfolio meeting customer lifetime needs Well-diversified and balanced Emphasis on lower capital intensive and high ROE products Leveraging global investment capability Continuing to innovate

  38. Slide 38: Atsushi Yagai, MetLife Alico Japan

    ASIA INVESTOR DAY 2012 Atsushi Yagai Executive Vice President, Strategy, Customer Marketing & Direct Marketing MetLife Alico Japan

  39. Slide 39: Consumers Want a New Kind of Insurance Company

    Become easier to do business with Enhance brand recognition and preference Focus on post-sale follow-up MetLife Alico Response Industry Consumers Want a New Kind of Insurance Company Source: MetLife internal research. 70% of policyholders considering changing their current policy 68% of consumers co

  40. Slide 40: Post-sale Follow-up Leads to Greater Retention

    Persistency Ratio Key Initiatives Post-sale Follow-up Leads to Greater Retention Agent notification system for unpaid and lapsed policies Increase credit card usage “Orphan” customer management Align incentives to persistency improvement 81% 82% 83% 84% 85% 86% 87% 88%

  41. Slide 41: Become Easier To Do Business With

    Enhance self-service capabilities Streamline and simplify claims process Redesign new business process and simplify forms Become Easier To Do Business With New Business Benefit Payment Relationship Management

  42. Slide 42: Enhance Brand Recognition and Preference

    Enhance Brand Recognition and Preference

  43. Slide 43: Key Takeaways: Japan Customer Centricity & Brand Enhancement

    Efficiency Persistency / Brand Preference Sales Key Takeaways: Japan Customer Centricity & Brand Enhancement Customers want a new kind of insurance company Post-sale follow-up driving persistency improvements Becoming easier to do business with will drive growth and value creation Leveraging unique

  44. Slide 44: William Hogan: Summary

    ASIA INVESTOR DAY 2012 William Hogan Chairman & Chief Executive Officer MetLife Alico Japan Summary

  45. Slide 45: Key Takeaways: MetLife Alico Japan

    Growth Value Multiplier Key Takeaways: MetLife Alico Japan

  46. Slide 46: Jong Kim, MetLife Korea

    ASIA INVESTOR DAY 2012 Jong Kim Chief Executive Officer MetLife Korea

  47. Slide 47: MetLife Korea – Building Value Through Discipline

    MetLife Korea – Building Value Through Discipline Focused on productivity and profitability Top-tier Career Agency Fast growing General Agency Successful launch of Accident & Health initiative

  48. Slide 48: Korea - Strategic Direction

    One of the first to launch individual retirement products Leverage Career Agency expertise to drive General Agency success Enhance sales skills and productivity in the Agency Channel; focus on margin improvement Continue successful A&H rollout Increasing demand for Accident & Health products General

  49. Slide 49: Korea – Demographic Trends

    Age Distribution in Korea 16% 13% 13% Korea – Demographic Trends Source: Statistics Korea; data as of Dec. 2011. Korea will become a “super- aged society” by 2026 Dependent population increasing, driving need for retirement and protection products MetLife one of the first to provide individual retir

  50. Slide 50: Focused on Margin Improvement

    Focused on Margin Improvement Leveraging technology to drive persistency gains and improve productivity Revamped distributor compensation to better align incentives with persistency Maintain pricing discipline while offering competitive products

  51. Slide 51: Top-Tier Career Agency Drives Sales Growth

    Career Agency Channel New Sales ANP Top-Tier Career Agency Drives Sales Growth Source : Korea Life Insurance Association and MetLife internal research. Note : MetLife Plan FX rate of $1 = 1,095 won. See Appendix for non-GAAP financial information, definitions and/or reconciliations. Strong growth in

  52. Slide 52: Career Agency – High-Quality Agents

    Agent Productivity 1 (2011) % MDRT Qualifiers (2011) Career Agency – High-Quality Agents Highest agent productivity in the market 25% of agents qualified for MDRT Based on monthly new premiums per agent. Source : Korea Life Insurance Association and MetLife internal research. Note : MetLife Plan FX

  53. Slide 53: A Day in the Life of Two Agents

    “A Day in the Life of Two Agents” Launched a mobile sales system to over 4,500 agents Generated 8% of sales leads through mobile sales system Plan to roll out mobile service system to customers in January 2013

  54. Slide 54: General Agency – Fastest Growing Channel in the Market

    General Agency Channel New Sales ANP General Agency – Fastest Growing Channel in the Market Source : Korea Life Insurance Association and MetLife internal research. Note : MetLife Plan FX rate of $1 = 1,095 won. See Appendix for non-GAAP financial information, definitions and/or reconciliations. Met

  55. Slide 55: Successful Launch of Accident & Health Initiative

    A&H New Sales ANP Successful Launch of Accident & Health Initiative Note : MetLife Plan FX rate of $1 = 1,095 won. See Appendix for non-GAAP financial information, definitions and/or reconciliations. Strong sales growth driven by: – “A&H Everything” initiative – Whole Life Cancer product launch, Sep

  56. Slide 56: Korea - Key Takeaways

    Korea - Key Takeaways Focused on maximizing productivity and profitability Continued success in Career Agency Career Agency expertise leveraged in General Agency channel Positioned to capture retirement and Accident & Health opportunities

  57. Slide 57: Bob Pei, Sino-US United MetLife

    ASIA INVESTOR DAY 2012 Bob Pei Chief Executive Officer Sino-US United MetLife

  58. Slide 58: MetLife in China – Building a Strong Franchise for the Future

    MetLife in China – Building a Strong Franchise for the Future Maintaining strong sales growth into 2012 Strategically expanding footprint in China Continuing to build on strong multi-channel distribution capabilities Disciplined marketing strategy Strong joint venture partner relationship

  59. Slide 59: China - Strategic Direction

    Continue to expand into new provinces and cities Expand employee benefits offering Continue leading position in Direct Marketing and expand agency penetration in existing cities Deepen relationship with banks Continue disciplined marketing strategy and focus on target market segments Employee benefi

  60. Slide 60: Strong Growth in China

    Premiums, Fees and Other Revenues Strong Growth in China Source : MetLife Plan FX rate of $1 = 6.225 yuan. See Appendix for non-GAAP financial information, definitions and/or reconciliations. Geographic expansion Improving productivity of all channels Successful merger of joint ventures in 2011

  61. Slide 61: MetLife in China – Expanding Footprint

    Chongqing Branch Jiangsu Branch Guangdong Branch Beijing HO Liaoning Branch Zhejiang Branch Shanghai HO Sichuan Branch Fujian Branch Hubei Branch MetLife in China – Expanding Footprint 11 cities at 2009 end Chongqing Nanjing Wuxi Guangzhou Shenzhen Beijing Dalian Shenyang Hangzhou Ningbo Shanghai 19

  62. Slide 62: Diversified Channels and Balanced Business

    Distribution Mix & Geographic Split ANP 1H 2012 Diversified Channels and Balanced Business Direct Marketing and Bancassurance resulting in faster payback on new city entry Building Agency and Group as markets and operations mature Expanding beyond Tier 1 to capture higher growth in Tier 2 and Tier 3

  63. Slide 63: Market Leader in Direct Marketing

    Rapidly Growing TSR Base Market Leader in Direct Marketing Over 3,000 Telemarketing Sales Representatives (TSRs), focused on Accident & Health Highest productivity among competitors Strong capability in generating leads Operate through sponsors and proprietary channels 1,000 1,500 2,000 2,500 3,000

  64. Slide 64: Differentiated Bancassurance Model

    Leading insurer with foreign banks Strong account / wholesaler management and best-in-class training Expertise in targeting mass affluent segment Balanced product portfolio with A&H, Life and Retirement Track record for product innovation in variable products Differentiated Bancassurance Model Data

  65. Slide 65: Highly Productive Agency Force

    Agency Productivity Highly Productive Agency Force Market leader in productivity Success based on selective recruiting process and compensation system Need based selling model and e-solution to differentiate from competitors Focused on protection products National Insurance Industry Communication Cl

  66. Slide 66: China - Key Takeaways

    China - Key Takeaways Growing faster than the market True multi-channel expertise Disciplined approach to expansion Optimize channel approach to city maturity & customer needs A diversified, balanced and disciplined business

  67. Slide 67: Toby Brown, CFO, MetLife Asia

    ASIA INVESTOR DAY 2012 Toby Brown Chief Financial Officer MetLife Asia

  68. Slide 68: Slide 68

  69. Slide 69: Asia Operating Earnings up 45%; Up 26% on an Adjusted Basis

    Asia Operating Earnings up 45%; Up 26% on an Adjusted Basis Operating Earnings Growth Reflects $44 million in claims and expenses related to Japan earthquake and tsunami. Reflects $24 million of higher than planned variable investment income, partially offset by a net $5 million in DAC and other act

  70. Slide 70: Strong New Business Growth

    ANP up 13% Strong New Business Growth $1,569 $1,780 ($ in Millions) MetLife has a strong and growing position in Japan Well positioned in Korea and emerging markets Our focus is on disciplined growth See Appendix for non-GAAP financial information, definitions and/or reconciliations. 1H 2011 1H 2012

  71. Slide 71: Broad Based Growth Across Product Segments

    ANP up 13% $1,569 $1,780 ($ in Millions) Growth weighted towards protection Clear, disciplined pricing process Proactive portfolio management Broad Based Growth Across Product Segments See Appendix for non-GAAP financial information, definitions and/or reconciliations. 1H 2011 1H 2012 Group & Credit

  72. Slide 72: Increased Multiplier from Persistency Initiatives

    PDOC up 11%, PFOs up 7% $9,963 $11,070 ($ in Millions) Double digit statutory renewal premiums growth Increasing brand activities in key markets Strong focus on customer centricity Increasing distribution efficiency Increased Multiplier from Persistency Initiatives $4,300 $4,609 Statutory Premiums,

  73. Slide 73: Asia Investment Portfolio and Income

    Asset Type Income 1H 1H 2012 Net investment income $1,109 $1,383 Investment portfolio gains/(losses) ($68) ($127) Derivative gains/(losses) $41 $31 Managed Assets: $92.3 Billion Estimated fair value as of June 30, 2012. See Appendix for non-GAAP financial information, definitions and/or reconciliati

  74. Slide 74: Macro and Strategic Overview

    Challenging Economic Environment Investment Margin Expansion Strategies Maintain Disciplined ALM Philosophy / Risk Management Macro and Strategic Overview Managing business / earnings impacts Maintaining credit quality Leveraging MetLife’s investment capabilities Leverage global credit skills Compet

  75. Slide 75: Disciplined Expense Management

    Operating Expense Ratio Improvement of ~210 bps; Expenses Nearly Flat YoY Disciplined Expense Management Absolute spend levels nearly flat Increased sales and operating efficiency Impact of improved persistency on revenues 0% 4% 8% 12% 16% 20% 24% 28% 1H 2011 1H 2012 26.4% 25.7% 24.3% Excludes $28 m

  76. Slide 76: Strong Capital Position in Mature Markets

    Solvency Margin Ratio vs. Industry Average and Regulatory Minimum 1 Strong Capital Position in Mature Markets Japan and Korea maintaining strong SMRs Subsidiary conversion in Japan completed, repatriated $1.57 billion 0% 200% 400% 600% 800% 1000% Japan Korea Latest reported Industry Average Regulato

  77. Slide 77: SMR Sensitivity to Interest Rates

    SMR Sensitivity to Interest Rates Sensitivity of Japan’s Solvency Margin Ratio to Interest Rate Movements SMR expected to range between 600 - 700% for a 200 bps increase in Japanese interest rates Rising interest rates has a favorable economic impact on the business As of June 30, 2012. 600% 700% 80

  78. Slide 78: SMR Sensitivity to Exchange Rates

    SMR Sensitivity to Exchange Rates Sensitivity of Japan’s Solvency Margin Ratio to FX Rate Movements FX has a modest impact on SMR ratio A strengthening Yen has a favorable economic impact on the business As of June 30, 2012. 600% 700% 800% 900% 1000% 1100% 1200% 79.31 $ / Yen Yen:USD Yen:AUD Yen:Oth

  79. Slide 79: Further Opportunities to Drive Value

    Further Opportunities to Drive Value Global scale and simplicity efficiency Increasing share of protection sales through our unique multi-channel touch points Increased investment margins Operational & sales efficiency Increased capital efficiency / deployment

  80. Slide 80: Key Takeaways

    Key Takeaways Asia is a core and growing contributor to MetLife Balance of mature, developing and emerging markets all with growth opportunities Maintaining profitability discipline despite macro headwinds Key initiatives capitalize on trends and opportunities Future opportunities to further increas

  81. Slide 81: MetLife

    MetLife

  82. Slide 82: Appendix

    ASIA INVESTOR DAY 2012 Appendix

  83. Slide 83: Definitions

    Definitions

  84. Slide 84: Definitions

    Definitions Sales / Annualized New Premiums: • 10% of single-premium deposits (mainly from retirement products such as variable annuity, fixed annuity and pensions) count towards Annualized New Premiums. 20% of single-premium deposits from credit insurance count towards Annualized New Premiums. • 10

  85. Slide 85: Reconciliations

    Reconciliations

  86. Slide 86: Reconciliation of Operating Earnings to Net Income – Asia

    Six Months Ended June 30, 2011 2011 Six Months Ended June 30, 2012 MetLife ALICO Japan has a fiscal year-end Nov. 30. The results presented for the six months ended June 30, 2012 and 2011 reflect its operating results for the six months ended May 31, 2012 and 2011, respectively. Reconciliation of Op

  87. Slide 87: Reconciliation of Premiums, Fees & Other Revenues and Operating Expense Ratio

    Six Months Ended June 30, 2012 Six Months Ended June 30, 2011 2011 Other expenses (operating) net of capitalization of DAC. Reconciliation of Premiums, Fees & Other Revenues (Operating) to Premiums, Fees & Other Revenues (GAAP) and Reconciliation of Operating Expense Ratio – Asia MetLife ALICO Japan

  88. Slide 88: Reconciliation of Total Investments to Managed Assets - Asia

    At June 30, 2012 ($ in Billions) Total investments 91.9 $ Add: Cash and cash equivalents 2.8 Add: Fair value adjustments 0.1 Less: Policy loans 1.7 Less: Other invested assets (4.6) Less: Trading and other securities 5.4 Managed assets 92.3 $ MetLife ALICO Japan has a fiscal year-end Nov. 30. The re

  89. Slide 89: Reconciliation of Net Investment Income and Gains

    Six Months Ended June 30, 2012 Six Months Ended June 30, 2011 ($ in Millions) Net investment income (operating) $ Adjustments from net investment income (operating) to net investment income (GAAP): Add: Joint venture adjustments Add: Net investment income on contractholder-directed unit-linked inves

  90. Slide 90: Christopher G. Townsend, President, Asia

    Christopher G. Townsend President, Asia MetLife, Inc.

Metlife — Investor Day (September 2012) on 6ix