Slide 1: Understanding Prior Authorization
Understanding An easy-to-follow guide to understanding prior authorization Prior Authorization and accessing your prescribed medicines.
Slide 2: 5 things to know about prior authorization
5 things to know about prior authorization 1. What is prior authorization? Make sure your prescription gets the green light Prior authorization is like a “thumbs up” from your health insurance. You can also ask your healthcare provider if the medicine being prescribed Sometimes, before you can get c
Slide 3: What to do if your medicine is not approved
What to do if your medicine If your prior authorization is denied, your healthcare provider can help. If you and your healthcare provider think the decision wasn’t fair, you is not approved can ask for another chance, called an appeal. To file an appeal, you and your provider may need to complete th
Slide 4: How to help make sure that the prior authorization for your medicine gets approved
How to help make sure that the prior authorization for your medicine gets approved Between your healthcare provider submitting paperwork and your insurance company reviewing the request, it may seem like prior authorization is out of your control. However, there are several things you can do as a pa
Slide 5: Sample script for contacting your insurance company about your medicine
Sample script for contacting your insurance company about your medicine Start the Call: Keep a Record: “Hello, my name is [Your Name]. I’m calling because my insurance said no to a “Can you give me a number for this challenge?” treatment or medicine my healthcare provider prescribed for me. My insur
Slide 6: For more information on accessing and affording your medicines
For more information on accessing and affording your medicines, visit: https://www.abbvie.com/patients/patient-support.html AbbVie Inc. 1 North Waukegan Road North Chicago, IL 60064 U.S.A. abbvie.com © 2025 AbbVie. All rights reserved.