Slide 1: Strategic Plan to Associates
“The Strength of Working Together” Strategic Plan to Associates Presented by Jeffrey T. Bowman Tuesday, March 11, 2008 Exhibit 99.1
Slide 2: The Strength of Working Together
The Strength of Working Together “Crawford & Company will be known as a target driven corporation that meets its promises to clients and shareholders.” Jeffrey T. Bowman President & CEO March 11, 2008
Slide 3: Gawiont
Gawiont
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Slide 6: Forward-Looking Statements
Forward-Looking Statements Disclaimer This presentation is effective as of March 11, 2008. Some of the matters discussed in this presentation include forward-looking statements that involve risks and uncertainties. The Company’s actual results achieved in future quarters may differ materially from r
Slide 7: Overview
The Strength of Working Together Overview The Strength of Working Together 2008 Objectives Group Strategies for Achieving 2008 Objectives Business Unit Strategies for Achieving 2008 Objectives Summary March 11, 2008
Slide 8: What It Means to Our Clients
The Strength of Working Together What It Means to Our Clients Providing consistent quality solutions to clients on a local, regional and global basis Tailoring services to best fulfill clients’ needs and requirements Adding value to our clients financially, through greater efficiencies, expertise, q
Slide 9: What It Means to Our Associates
The Strength of Working Together What It Means to Our Associates Dedication to, and accountability for, achieving the objectives of the organization Striving to continually surpass the expectations of our customers Bringing focus and passion to the business, adding value, and achieving excellence Le
Slide 10: What It Means to Our Investors
The Strength of Working Together What It Means to Our Investors Delivering an attractive and sustainable return for investors Being a performance driven company that meets its promises to clients and shareholders and thereby continually earns the financial market’s respect Executing a sound business
Slide 11: What it Means for 2008
The Strength of Working Together What it Means for 2008: March 11, 2008
Slide 12: Target Driven, Improved Financial Results
The Strength of Working Together Target Driven Improved Financial Results March 11, 2008
Slide 13: Improved Financial Results
The Strength of Working Together Improved Financial Results Changes to Achieve Group Objectives Sustainable Performance Improvement Target Driven March 11, 2008
Slide 14: Improved Financial Results
The Strength of Working Together Improved Financial Results Sustainable Performance Improvement Business Unit Strategies Improved Financial Contribution Across all Business Units Target Driven Changes to Achieve Group Objectives March 11, 2008
Slide 15: 2008 Objectives
The Strength of Working Together 2008 Objectives Going forward we are focusing on three critical financial objectives: Revenue Operating Earnings Earnings Per Share March 11, 2008
Slide 16: The Strength of Working Together
The Strength of Working Together March 11, 2008
Slide 17: Group Strategies
Slide 18: 2008 Group Strategies: Global Executive Management Team
The Strength of Working Together 2008 Group Strategies Global Executive Management Team Experienced Team that is able to adapt quickly to the rapidly evolving market conditions both locally and globally Supports improved accountability through target driven performance New positions that provide glo
Slide 19: Group Strategies
Slide 20: 2008 Group Strategies
Slide 21: 2008 Group Strategies
The Strength of Working Together 2008 Group Strategies Expand and advance the key account management program to further develop existing accounts while successfully securing new accounts Ensure that our incentive plans build a results oriented culture Leverage our global footprint – mobilize a flexi
Slide 22: 2008 Group Strategies
Slide 23: 2008 Group Strategies
The Strength of Working Together 2008 Group Strategies Continue the momentum of Broadspire by way of contribution to results and expansion of the Broadspire brand On a global basis, target and capitalize upon the industry trend regarding the growth in volume contract claims services Leverage the new
Slide 24: The Strength of Working Together
The Strength of Working Together March 11, 2008
Slide 25: Business Unit Strategies: International
Slide 26: 2008 Business Unit Strategies: International Property & Casualty
2008 Business Unit Strategies International Property & Casualty Continue targeted product and market share expansion – driving global sales and coordinating marketing initiatives to further promote profitable growth Continue growing claims adjusting while expanding volume claim business Advance our
Slide 27: The Strength of Working Together
The Strength of Working Together March 11, 2008
Slide 28: Objectives / Group Strategies
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Slide 29: 2008 Business Unit Strategies: US Property & Casualty
2008 Business Unit Strategies US Property & Casualty Implement a revitalized and highly effective target marketing and sales management program Enhance CMS2 to gain further efficiencies Expand Model Office throughout operations Calibrate business model to industry demands Leverage improved quality p
Slide 30: The Strength of Working Together
The Strength of Working Together March 11, 2008
Slide 31: Business Unit Strategies: Broadspire
Slide 32: 2008 Business Unit Strategies: Broadspire
2008 Business Unit Strategies Broadspire Replace expected decrease in run-off with new business wins Implementation of Risk Tech fourth quarter Grow unbundled business - Leverage Existing Products and Services - Dedicated Sales Team - Grow Existing Accounts Accelerate claim file closings through imp
Slide 33: The Strength of Working Together
The Strength of Working Together March 11, 2008
Slide 34: Objectives / Group Strategies
Bejcthi2, __"s Group Strategies
Slide 35: 2008 Business Unit Strategies: Legal Settlement Administration
2008 Business Unit Strategies Legal Settlement Administration Increase new client revenue and penetration of existing clients through expanded office network and sales force Leverage bankruptcy expertise to capitalize on an anticipated increase in bankruptcy filings Deliver services more efficiently
Slide 36: Strategic Tracking Program
The Strength of Working Together Strategic Tracking Program A relentless dedication to outstanding execution Each strategic action and intention translated into monthly, measurable, objectives and outcomes Systematic tracking of interim milestones better enables leadership control and proactive deci
Slide 37: Summary
The Strength of Working Together Summary Crawford will be a target driven organization Crawford will consistently deliver a quality product Crawford will achieve significant and sustainable improvement in financial results Crawford will use its competitive advantage to achieve improved earnings, inc
Slide 38: Questions?
The Strength of Working Together Questions ? Send to info@us.crawco.com March 11, 2008