Mapfre Sa · BME:MAP
Mapfre Sa — Shareholder Meeting (2022)
26 slides from Mapfre Sa's shareholder meeting presentation, Oct 11, 2022
Slide 1: Antonio Huertas, Chairman and CEO of MAPFRE
ANTONIO HUERTAS Chairman and CEO of MAPFRE
Slide 2: The Most Disruptive Decade in History
THE MOST DISRUPTIVE DECADE IN HISTORY FINANCIAL CRISIS ULTRA-LOW CHANGE OF CYCLE CLIMATE CHANGE 2008- 2018 INTEREST RATES IN LATAM +€4.5BN IN CATASTROPHIC EVENTS 2
Slide 3: Dividends
DIVIDENDS +€4.2BN OVER 10 YEARS 3
Slide 4: Major Transformation at MAPFRE
MAJOR TRANSFORMATION AT MAPFRE BUSINESS CORPORATE PEOPLE GOVERNANCE Global company Strengthened control structure Intensive development of technical, with local autonomy commercial and digital capabilities Consolidation of Governance and More balanced portfolio Internal Control People as the backbon
Slide 5: Major Transformation at MAPFRE
MAJOR TRANSFORMATION AT MAPFRE OPERATIONAL AND SOCIAL REPUTATION TECHNOLOGICAL Culture of continuous Enhanced transparency More inclusive and transformation diverse company Greater international presence Social recognition Investment in new technologies of MAPFRE and Growth of reputation and IT plat
Slide 6: Vision
VISION MAPFRE, YOUR TRUSTED INSURANCE COMPANY 6
Slide 7: Values
VALUES MULTICULTURAL SOLVENCY INTEGRITY INNOVATION AND DIVERSE TEAM 7
Slide 8: Purpose
PURPOSE New phase, same DNA: We’ll be by your side so you can take assured steps forward, helping to build a more sustainable and caring society. 8
Slide 9: Agenda: People working for people
CHANGUE People working for people AGENDA GREATER MORE ACCESSIBILITY DIFFERENTIATED SCALE FOR AND VALUE EFFICIENCY TRANSPARENCY PROPOSITION FULL DIGITIZATION OF ALL BUSINESS PROCESSES AND MODELS #WeCareAboutWhatMattersToYou 10
Slide 10: Strategic Plan 2022-2024 Pillars
STRATEGIC PLAN 2022-2024 3 PILLARS GROWTH EFFICIENCY TRANSFORMATION AND PRODUCTIVITY #WeCareAboutWhatMattersToYou 12
Slide 11: Disciplined Growth: Core Markets
STRATEGIC PLAN 2022-2024 DISCIPLINED GROWTH CORE markets: SPAIN, BRAZIL, USA and MAPFRE RE Limited number of core countries Together they will lead MAPFRE's transformation #WeCareAboutWhatMattersToYou 13
Slide 12: Disciplined Growth: Customers and Channels
STRATEGIC PLAN 2022-2024 DISCIPLINED GROWTH CUSTOMERS CHANNELS Improved integrality New insurance agreements with banks and automobile manufacturers Segmentation and Generation of more personalized value propositions More interaction with brokers Consolidate and digitalize the company's networks Con
Slide 13: Disciplined Growth: Automobile, Multirisk, Life, Health
STRATEGIC PLAN 2022-2024 DISCIPLINED GROWTH AUTOMOBILE MULTIRISK LIFE Gaining market share and Excellence in service New savings products improving Combined Ratio and digitalization LATAM Plan HEALTH ENTERPRISE Growth and digitalization Leadership and loyalty #WeCareAboutWhatMattersToYou 15
Slide 14: Disciplined Growth: Reinsurance, Global Risks, Assistance
STRATEGIC PLAN 2022-2024 DISCIPLINED GROWTH REINSURANCE UNIT GLOBAL RISKS UNIT ASSISTANCE UNIT Enhance profitability Growing customer portfolio New strategic approach and digitalization #WeCareAboutWhatMattersToYou 16
Slide 15: Efficiency and Productivity
STRATEGIC PLAN 2022-2024 EFFICIENCY AND PRODUCTIVITY Enhanced operational efficiency Higher standards in technical management and underwriting Enhance online self-service #WeCareAboutWhatMattersToYou 17
Slide 16: Efficiency and Productivity: Digital Shared Services
STRATEGIC PLAN 2022-2024 EFFICIENCY AND PRODUCTIVITY SMART AND DIGITAL SHARED SERVICES PLATFORMS PROCESS AUTOMATION CENTERS “AS A SERVICE” #WeCareAboutWhatMattersToYou 18
Slide 17: Transformation: Transversal Approach
STRATEGIC PLAN 2022-2024 TRANSFORMATION TRANSVERSAL APPROACH Adaptation of business model to new realities Sustainability in day-to-day processes Cultural change #WeCareAboutWhatMattersToYou 19
Slide 18: Aspirational Objectives
ASPIRATIONAL OBJECTIVES TRANSFORMATION: GROWTH EFFICIENCY PEOPLE AND AND PRODUCTIVITY SUSTAINABILITY PREMIUMS NON-LIFE GENDER Average growth COMBINED PAY GAP 5% - 6% Constant scope RATIO +/-1% by 2024 ROE 94% - 95% ESG INVESTMENTS Average ratio 9% - 10% Stripping out non-recurring and 90% ESG-classi
Slide 19: Sustainability Plan of MAPFRE S.A.
#PlayingOurPart SUSTAINABILITY PLAN OF MAPFRE S.A. 2022- 2024
Slide 20: Initiatives and Rankings Where We Are Present
INITIATIVES AND RANKINGS #PlayingOurPart WHERE WE ARE PRESENT UNITED NATIONS 2030 AGENDA PARIS PLEDGE FOR UN ENVIRONMENT PROGRAM GLOBAL COMPACT AND SDGS ACTION FINANCE INITIATIVE UN WOMEN'S PRINCIPLES FOR RESPONSIBLE PRINCIPLES AND BLOOMBERG GENDER RESPONSIBLE INVESTMENT LGTBI STANDARDS EQUALITY IND
Slide 21: Sustainability Is Strategic for MAPFRE
IT IS TIME TO ACT #PlayingOurPart SUSTAINABILITY IS STRATEGIC FOR MAPFRE SOCIAL ENVIRONMENTAL E S G +B GOVERNANCE BUSINESS #WeCareAboutWhatMattersToYou 23
Slide 22: 2022-2024 Sustainability Plan
2022- 2024 SUSTAINABILITY PLAN #PlayingOurPart 2024: emissions neutrality for core countries 2030: global neutrality Inclusive labor policies: people with disabilities making up 3.5% of the workforce 100% sustainable provider We will not invest in or insure coal, gas and oil companies without an ene
Slide 23: 2022-2024 Sustainability Plan: ESG for MAPFRE RE
2022- 2024 SUSTAINABILITY PLAN #LaParteQueNosToca #PlayingOurPart Protecting and caring for people ESG For MAPFRE RE SEG A more sustainable and supportive society #WeCareAboutWhatMattersToYou 26
Slide 24: Let Ukraine and the world live in peace
Let Ukraine and the world live in PEACE #WeCareAboutWhatMattersToYou 27
Slide 25: #WeCareAboutWhatMattersToYou
#WeCareAboutWhatMattersToYou 28
Slide 26: Thank you very much
Thank you very much ANTONIO HUERTAS Chairman and CEO of MAPFRE