Ccc Intelligent Solutions Holdings Inc. · NASDAQ:CCC

Ccc Intelligent Solutions — Investor Presentation (May 2025)

56 slides from Ccc Intelligent Solutions's investor presentation, May 14, 2025

Slide 1: CCC Intelligent Solutions Holdings Inc. NXT Investor Presentation
CCC INTELLIGENT SOLUTIONS HOLDINGS INC. NXT INVESTOR PRESENTATION MAY 2025 © CCC Intelligent Solutions Holdings Inc. All rights reserved. 1 .
Slide 2: Disclaimer
DISCLAIMER The information contained in this presentation is solely for the purpose of familiarizing potential investors with CCC Intelligent Solutions Holdings Inc. (“CCC” or the “Company”). The information contained in this presentation is summary information that is intended to be considered in t
Slide 3: Disclaimer (cont'd)
DISCLAIMER (CONT’D) Industry and Market Data. In this presentation, CCC relies on and refers to certain information and statistics obtained from third-party sources including reports by market research firms. CCC has not independently verified the accuracy or completeness of any such third-party inf
Slide 4: Agenda
AGENDA 01. Welcome Bill Warmington VP Investor Relations 02. Executing Our Vision Githesh Ramamurthy Chairman & CEO Tim Welsh, President: Insurance | Auto Business Mike Saltzman, Co-Founder / Co-CEO: Insurance | EvolutionIQ 03. Overviews Mark Fincher, VP Product Management: Automotive | Repair Facil
Slide 6: CCC: The SaaS Platform for the Insurance Economy
CCC: THE SAAS PLATFORM FOR THE INSURANCE ECONOMY Our platform helps customers drive revenue and profitability across >$100 billion of transactions annually Comprehensive Auto Physical Damage Repair Facilities Complete operating suite of Auto system to attract, Casualty Physical Damage INSURANCE AUTO
Slide 7: CCC at a Glance
CCC AT A GLANCE Mission-critical for insurers and repairers 35K+ TOTAL CUSTOMERS Trusted and relied upon by our customers 99% GROSS DOLLAR RETENTION (1) Demonstrated customer expansion 106% NET DOLLAR RETENTION (1) Durable, long-term organic growth 12% 2020–2024 REVENUE CAGR(2) Strong operating leve
Slide 8: Investment Highlights
INVESTMENT HIGHLIGHTS Large, resilient TAM ready for digitization Blue chip customer base AI-enabled SaaS platform powered by 100% with strong account retention multi-tenant cloud(1) and ongoing growth potential Mission-critical, deeply-integrated software Highly-recurring and visible SaaS revenue w
Slide 9: CCC Solutions Address Market Needs
CCC SOLUTIONS ADDRESS MARKET NEEDS INSURANCE AUTOMOTIVE Auto EvolutionIQ Repair Facilities Parts & Other SaaS solutions that digitize AI claims guidance Complete repair facility Connections to OEMs, workflows, decisions, and platform with embedded OS to attract, deliver, dealers, parts suppliers, In
Slide 10: Powering the Industry's AI-Driven Transformation
POWERING THE INDUSTRY’S AI-DRIVEN TRANSFORMATION 10+ YRS OF AI DEPLOYED IN MARKET ~10% REVENUE FROM AI SOLUTIONS >$2T OF HISTORICAL DATA INSURANCE AUTOMOTIVE Auto EvolutionIQ Repair Facilities Parts & Other 100+ insurers 7 of top 15 10,000+ collision $100B+ in production disability insurers repair f
Slide 11: Industry Complexity Driving Demand for CCC Solutions
INDUSTRY COMPLEXITY DRIVING DEMAND FOR CCC SOLUTIONS MACRO OPERATIONAL ECOSYSTEM  Vehicle complexity  Labor shortages  Emerging technologies Examples Examples Examples  Medical complexity  Skill gaps  New data sources  Extreme weather  AI proliferation  Systems integrations  Supply chain u
Slide 12: Large Global Addressable Market
LARGE GLOBAL ADDRESSABLE MARKET CCC Total Addressable Market(1) $35B+ GLOBAL P&C Global P&C $2T+ Annual Direct Written Premiums (DWP) Long-term  Expand use of new and $35B+ existing products growth potential $35B+  Geographic expansion  Further M&A opportunities + $15B+ 23 of Top-30(2) P&C Insure
Slide 13: $B+ Market Opportunity in US Auto
$ 1 0 B + M A R K E T O P P O R T U N I T Y I N U S A U T O (1) Loss Adjustment Expense Accuracy Ecosystem 345B+ (LAE) $30B+ $10B+ $260B+ Claims handling Avoidable claims Claims expenses leakage payouts US Auto Premiums ($B) 5:1 5:1 1% Claims 295 Target value capture rate(2) Market Opportunity $6B+
Slide 14: Growing Multi-Sided Network
GROWING MULTI-SIDED NETWORK CCC STATS $100B+ Medical Providers Dealers INSURANCE ECONOMY (AUTO) Aftermarket Parts ANNUAL TRANSACTIONS Recyclers Consumers OEMs Insurers Repair Facilities Other Suppliers $2T+ Labor HISTORICAL DATA Rentals 35K+ Sublets Glass Lenders COMPANIES Fleets Towing Auctions  3
Slide 16: CCC: The SaaS Platform for the Insurance Economy
CCC: THE SAAS PLATFORM FOR THE INSURANCE ECONOMY Our platform helps customers drive revenue and profitability across >$100 billion of transactions annually Comprehensive Auto Physical Damage Repair Facilities Complete operating suite of Auto system to attract, Casualty Physical Damage INSURANCE AUTO
Slide 17: Auto Insurance: Key Claims Activities
AUTO INSURANCE: KEY CLAIMS ACTIVITIES INDUSTRY OVERVIEW INDUSTRY: $295B US AUTO CLAIM SPEND | 20M+ ANNUAL CLAIMS DIGITAL ENGAGEMENT DECISION ENGINES WORKFLOW AUTOMATION 1,000+ AUTO INSURERS IN THE US KEY CLAIMS ACTIVITIES1 • Top 30 auto insurers represent >85% of market² • Focused on digital custome
Slide 18: Insurance Packages Drive Expansion Potential
INSURANCE PACKAGES DRIVE EXPANSION POTENTIAL CORE ADVANCED INTELLIGENT Staff completes work via software Enhanced efficiency via digital tools Deeply integrated AI drives automation ESTIMATING EXAMPLE APD SOLUTION SUITE Estimating Mobile Estimate - STP Estimate created by staff in field Desk staff c
Slide 20: EvolutionIQ Reinforces and Advances CCC's Vision of Intelligent Experiences
EVOLUTIONIQ REINFORCES AND ADVANCES CCC’S VISION OF INTELLIGENT EXPERIENCES Highly complementary, Auto Physical Damage Repair Facilities industry-leading, AI combination Casualty Leading AI-powered INSURANCE AUTOMOTIVE OEMs claims resolution Combines two AI platform for bodily AI-enabled Event-drive
Slide 21: The Problem: Accelerating Complexity Creating Challenges for Insurers and Consumers
THE PROBLEM: ACCELERATING COMPLEXITY IS CREATING CHALLENGES FOR INSURERS AND CONSUMERS Claims handling complexity is growing rapidly… … Creating challenges for everyone Staffing Limitations New adjusters struggle to ramp and managers struggle to scale LABOR SHORTAGES Failure to Intervene Early Missi
Slide 22: Bodily Injury Claims Are Ripe for Intelligent Experiences
BODILY INJURY CLAIMS ARE RIPE FOR INTELLIGENT EXPERIENCES Each Claim is an Impossible Big Data Problem: Claim Update Dozens or 120,000 Hundreds of Pages Medical Codes to Apply Intervention Critical Thinking Assessment Constant Real-Time Unstructured Updates Data to Process The complexity of a single
Slide 23: EvolutionIQ Is AI-Powered Guidance for Complex Bodily Injury Claims
EVOLUTIONIQ IS AI-POWERED GUIDANCE FOR COMPLEX BODILY INJURY CLAIMS PROFESSIONALS Who is ? KEY SOLUTIONS  Cloud-native guidance platform powered by Claims Guidance transformative AI Empower claims professionals  Pioneering Best Next Action solution transforms with Best Next Actions to complex clai
Slide 24: EvolutionIQ: Purpose-Built to Elevate Claims Professionals
EVOLUTIONIQ: PURPOSE-BUILT TO ELEVATE CLAIMS PROFESSIONALS AND RESOLVE COMPLEXITY From an impossible data problem… … To consistent claims excellence at scale Distill Assess Intervene Elevate Returned to Work Unstructured Data Structured Data Proprietary Data Extract & synthesize Automated prediction
Slide 25: EvolutionIQ Pioneered AI Guidance
EVOLUTIONIQ PIONEERED AI GUIDANCE AI Guidance is omni-channel, traceable, and actionable. Move to Action Actionable insights that allow professionals to scale their impact and improve claim outcomes Identify key details & prioritize claims Surfacing relevant facts to ensure awareness Organize the fa
Slide 26: The EvolutionIQ Business
THE EVOLUTIONIQ BUSINESS High-growth SaaS business model Expanding Rapidly into Adjacent delivering real AI results in claims Markets pioneered the use of AI powered Transformative solutions to address rising medical inflation Best Next Action recommendations in insurance claims, and complexity are
Slide 27: EvolutionIQ Delivers Substantial Customer ROI
EVOLUTIONIQ DELIVERS SUBSTANTIAL CUSTOMER ROI WITH ATTRACTIVE, DURABLE ECONOMIC MODEL Real-time assisted comprehension and guided action driving 8-10x average program ROI Proven ROI Claims Prioritization Back to Work Sooner Reduced Cognitive Load 70%+ 40%+ 900 Increase in Attention to At-Risk Claims
Slide 28: Launching Next Generation of Auto Casualty Offerings
LAUNCHING NEXT GENERATION OF AUTO CASUALTY OFFERINGS WITH EVOLUTIONIQ’S MARKET LEADING AI EXPANDED AUTO CASUALTY OFFERINGS MEDHUB FOR CASUALTY AUTO CLAIMS GUIDANCE Powerful claims synthesis capabilities to support Claim-specific guidance on the Right claim, Bill Review and Medical Specials evaluatio
Slide 30: CCC: The SaaS Platform for the Insurance Economy
CCC: THE SAAS PLATFORM FOR THE INSURANCE ECONOMY Our platform helps customers drive revenue and profitability across >$100 billion of transactions annually Comprehensive Auto Physical Damage Repair Facilities Complete operating suite of Auto system to attract, Casualty Physical Damage INSURANCE AUTO
Slide 31: Repair: CCC ONE Is Repair Facility Operating System
REPAIR: CCC ONE IS REPAIR FACILITY OPERATING SYSTEM INTAKE Check-in customer CUSTOMER EXPERIENCE BUSINESS OFFICE Manage business, 40K+ and complete Engage customer personnel, and COLLISION REPAIR throughout repair PARTS financial operations initial triage FACILITIES IN US Quote and order parts and 
Slide 32: AI at Scale in Collision Repair: Select Examples
AI AT SCALE IN COLLISION REPAIR: SELECT EXAMPLES INTAKE CUSTOMER EXPERIENCE BUSINESS OFFICE CUSTOMER ESTIMATING EXPERIENCE PARTS ESTIMATING VEHICLE REPAIR DIAGNOSTICS & CALIBRATION PREP STATIONS • AI-enabled CRM suite • AI-enabled estimating • Consumer engagement • Powered by $2T+ of data • Reputati
Slide 33: Business Office Digitization Is Key Growth Vector
BUSINESS OFFICE DIGITIZATION IS KEY GROWTH VECTOR Select Examples CCC ONE streamlines currently inefficient business office functions via single integrated platform CRM Payroll1 Payments  Complete CRM suite  End-to-end solution  Consumer self-pay processing  NLP text messaging engine  Technicia
Slide 34: Powering Commerce Across Collision Repair Ecosystem
POWERING COMMERCE ACROSS COLLISION REPAIR ECOSYSTEM Select Examples CCC ONE is system of record facilitating connections and commerce across collision repair industry Parts Diagnostics Salvage  Expansive network (5.5K+ suppliers)  Network of top diagnostics providers  Digital intake of salvage re
Slide 35: Repair: Proven Cross-Sell Expansion
REPAIR: PROVEN CROSS-SELL EXPANSION Share Of Repair Facility Customers By # Of Subscribed Solutions SOURCE: CCC +40% 11% 12% 7+ 17% 5-6 28% REVENUE PER REPAIR 29% FACILITY SINCE 2020 23% 3-4 89% 54% 37% 1-2 +60% GROWTH IN CUSTOMERS USING 5+ SOLUTIONS SINCE 2020 2010 2015 2025 © CCC Intelligent Solut
Slide 37: CCC: The SaaS Platform for the Insurance Economy
CCC: THE SAAS PLATFORM FOR THE INSURANCE ECONOMY Our platform helps customers drive revenue and profitability across >$100 billion of transactions annually Comprehensive Auto Physical Damage Repair Facilities Complete operating suite of Auto system to attract, Casualty Physical Damage INSURANCE AUTO
Slide 38: New Event-Driven Architecture Accelerates Innovation
NEW EVENT-DRIVEN ARCHITECTURE ACCELERATES INNOVATION IX Cloud BENEFITS OF EVENT-DRIVEN ARCHITECTURE  Facilitates real-time, hyperscale sharing of business Event-driven architecture events as they occur across P&C insurance economy  Federates diverse datasets and proactively provides insights with
Slide 39: Core Technology Is Built for Intelligent Experiences
CORE TECHNOLOGY IS BUILT FOR INTELLIGENT EXPERIENCES CONTEMPORARY, SCALABLE, SECURE TECHNOLOGY Business Events AI Ecosystem 2 million+ 100+ >500 business events processed FTEs building AI models at CCC APIs enabling partner per day by CCC, equivalent to integrations across 35,000+ 1 billion events p
Slide 40: CCC IX Cloud Powers Complex, Hyper-Local Decisions
CCC IX CLOUD POWERS COMPLEX, HYPER-LOCAL DECISIONS CCC is the definitive platform on which major decisions are made throughout the auto insurance economy ECOSYSTEM LOCAL GEOGRAPHIC FACTORS EVENT-SPECIFIC FACTORS 300+ 30.5K+ 2.0M 5.5B 7.4M 62K+ Insurance Repair Labor rate Live parts OEM parts Audit r
Slide 42: Financial Highlights
FINANCIAL HIGHLIGHTS 1 2 3 High Recurring Revenue Durable Growth Profile Expanding Margins • 96% recurring software revenue(1) • 12% revenue CAGR since IPO(2) • 78% adjusted gross profit margin(3) • 3-5 year average contract length • 7-10% long-term target • 24% free cash flow margin • 99% Gross Dol
Slide 43: High Recurring Revenue
1 HIGH RECURRING REVENUE Subscription Transactional Software Subscription Revenue 96% ~15% Insurance ~80% ~20% Gross Dollar ~4% Suppliers Retention ~1% Other 99% As of December 31, 2024. See “Definitions” in Appendix. © CCC Intelligent Solutions Holdings Inc. All rights reserved.
Slide 44: Durable Revenue Growth
2 DURABLE REVENUE GROWTH Total Revenue ($MM)(1) 945 +12% 866 782 688 598 2020 2021 2022 2023 2024 Annual Revenue 5.0% 15.0% 13.7% 10.7% 9.1% Growth % 1. Revenue excludes Casualty 1st Party Clinical (divested 2020) . © CCC Intelligent Solutions Holdings Inc. All rights reserved. 44 .
Slide 45: Consistent Margin Expansion
3 CONSISTENT MARGIN EXPANSION Adj. Gross Profit Margin (1) (%) Adj. EBITDA / Margin (2) ($MM/%) Free Cash Flow / Margin ($MM/%) 78% 78% 397 78% 231 353 78% 77% 78% 195 77% 305 203 42% 152 24% 75% 41% 23% 39% 19% 2022 2023 2024 2022 2023 2024 2022 2023 2024 Adj. EBITDA Y/Y Growth (%) 17% 16% 12% 1. A
Slide 47: 2025 Guidance
2025 GUIDANCE Revenue Adjusted EBITDA Growth % Margin %(1) $1,046M - $1,056M $420M - $428M +11% - 12% 40% - 41% EvolutionIQ Impact $45M - $50M Modest dilution 1. Adjusted EBITDA and adjusted EBITDA margin are non-GAAP financial measures. Adjusted EBITDA margin is calculated as Adjusted EBITDA divide
Slide 48: 2025 Adjusted EBITDA Guidance
2025 ADJUSTED EBITDA GUIDANCE Adj. EBITDA Margin (1) (%) 45% Adjusted EBITDA 42% Margin % +100 bps 41% -250 bps • EvolutionIQ modestly dilutive ~100 bps per to Adjusted EBITDA with ~250 year bps impact to margins in 2025 • CCC stand-alone delivering ~100 bps margin expansion • Scalable revenue model
Slide 49: Long-Term Revenue Growth Framework
2 LONG-TERM REVENUE GROWTH FRAMEWORK % of Contribution to Annual Growth by Category Emerging Emerging ~10% ~40% • Intelligent Solutions • Diagnostics ~40% • Subrogation • Payments EvolutionIQ • EvolutionIQ Established ~40% • Other New Use-Cases ~60% Established ~40% • Core / Advanced APD • Repair Fa
Slide 50: Stock Based Compensation Targets
STOCK BASED COMPENSATION TARGETS Stock Based Compensation % Revenue(1) CCC EvolutionIQ 18% EvolutionIQ purchase price reallocation Stock Based 17% (not incrementally dilutive) +2% Compensation 15% 3% 12%-13% +2% High Single 10%-11% High Single Digit 2% Digit % Revenue beginning in 2027 12% 8%-9% 202
Slide 51: Long-Term Targets
LONG-TERM TARGETS Core Revenue Adjusted Gross Adjusted EBITDA Stock Based Growth Profit Margin(1) Margin(2) Compensation 7% - 10% 80% 45% High Single Digit ~100 bps per year % Revenue +200 bps EIQ Incremental Impact 1. Adjusted gross profit and adjusted gross profit margin are non-GAAP financial mea
Slide 54: Reconciliation
RECONCILIATION (US $ in millions) 1 2020 2021 2022 2023 2024 Net Income (Loss) ($17) ($249) $38 ($90) $31 Interest Expense 77 59 39 64 65 Interest Income 0 0 (1) (16) (12) Income tax provision (benefit) (5) (26) 11 6 13 Depreciation and Amortization 116 123 127 135 124 EBITDA $172 ($93) $215 $98 $22
Slide 55: Reconciliation (Continued)
RECONCILIATION (CONTINUED) (US $ in millions) 1 2020 2021 2022 2023 2024 Adjusted Gross Profit Calculation: Gross Profit $424 $493 $569 $636 $714 Amortization of acquired technologies 26 26 27 26 9 Stock-based compensation and related employer payroll tax 0 14 6 9 10 Impairment of acquired technolog
Slide 56: Definitions
DEFINITIONS Term Definition Calculated by dividing (a) annualized software revenue recorded in the last month of the measurement period for unique billing accounts that generated revenue during the corresponding month of the prior year by (b) Software annualized software revenue as of the correspond

CCC Intelligent Solutions Holdings — Investor Presentation (May 2025) on 6ix

Ccc Intelligent Solutions — Investor Presentation (May 2025)

Slide 1: CCC Intelligent Solutions Holdings Inc. NXT Investor Presentation

Slide 2: Disclaimer

Slide 3: Disclaimer (cont'd)

Slide 4: Agenda

Slide 5: Executing Our Vision

Slide 6: CCC: The SaaS Platform for the Insurance Economy

Slide 7: CCC at a Glance

Slide 8: Investment Highlights

Slide 9: CCC Solutions Address Market Needs

Slide 10: Powering the Industry's AI-Driven Transformation

Slide 11: Industry Complexity Driving Demand for CCC Solutions

Slide 12: Large Global Addressable Market

Slide 13: $B+ Market Opportunity in US Auto

Slide 14: Growing Multi-Sided Network

Slide 15: Insurance Overview: Auto

Slide 16: CCC: The SaaS Platform for the Insurance Economy

Slide 17: Auto Insurance: Key Claims Activities

Slide 18: Insurance Packages Drive Expansion Potential

Slide 19: Insurance Overview: EvolutionIQ

Slide 20: EvolutionIQ Reinforces and Advances CCC's Vision of Intelligent Experiences

Slide 21: The Problem: Accelerating Complexity Creating Challenges for Insurers and Consumers

Slide 22: Bodily Injury Claims Are Ripe for Intelligent Experiences

Slide 23: EvolutionIQ Is AI-Powered Guidance for Complex Bodily Injury Claims

Slide 24: EvolutionIQ: Purpose-Built to Elevate Claims Professionals

Slide 25: EvolutionIQ Pioneered AI Guidance

Slide 26: The EvolutionIQ Business

Slide 27: EvolutionIQ Delivers Substantial Customer ROI

Slide 28: Launching Next Generation of Auto Casualty Offerings

Slide 29: Automotive Overview: Repair Facilities & Suppliers

Slide 30: CCC: The SaaS Platform for the Insurance Economy

Slide 31: Repair: CCC ONE Is Repair Facility Operating System

Slide 32: AI at Scale in Collision Repair: Select Examples

Slide 33: Business Office Digitization Is Key Growth Vector

Slide 34: Powering Commerce Across Collision Repair Ecosystem

Slide 35: Repair: Proven Cross-Sell Expansion

Slide 36: Technology Overview: IX Cloud

Slide 37: CCC: The SaaS Platform for the Insurance Economy

Slide 38: New Event-Driven Architecture Accelerates Innovation

Slide 39: Core Technology Is Built for Intelligent Experiences

Slide 40: CCC IX Cloud Powers Complex, Hyper-Local Decisions

Slide 41: Financial Overview

Slide 42: Financial Highlights

Slide 43: High Recurring Revenue

Slide 44: Durable Revenue Growth

Slide 45: Consistent Margin Expansion

Slide 46: Financial Guidance

Slide 47: 2025 Guidance

Slide 48: 2025 Adjusted EBITDA Guidance

Slide 49: Long-Term Revenue Growth Framework

Slide 50: Stock Based Compensation Targets

Slide 51: Long-Term Targets

Slide 52: Q&A

Slide 53: Appendix

Slide 54: Reconciliation

Slide 55: Reconciliation (Continued)

Slide 56: Definitions