Computershare Limited · ASX:CPU
Computershare — Shareholder Meeting (2005)
15 slides from Computershare's shareholder meeting presentation, 2005
Slide 1: Welcome to Computershare Limited's Annual General Meeting 2005
Welcome to Computershare Limited’s Annual General Meeting 2005 1 1
Slide 2: Review of Operations
REVIEW OF OPERATIONS Chris Morris Chief Executive Officer 2 2
Slide 3: Global Office Locations
GLOBAL OFFICE LOCATIONS Computershare offices worldwide o— Norilsk | St Petersburg . 7 Toroste Winnises Bristol F Moscow : Calgary ~ London = 2 50 cn: chonnet blande jfrenkturt Samara Vancouver Chom t channel Islan i is Madrid 5 < Golden, CO? ; ™ : Rome 4 Tokye Sen Francisco, CA be mcr! Se __Edison,
Slide 4: About Us
ABOUT US Computershare is a global leader in share registration, employee equity plans, proxy solicitation and other specialised financial and communication services. • Nearly 10,000 employees • Service over 14,000 corporations • Service approx. 90 million shareholder & employee accounts across 21 c
Slide 5: Regional Highlights Asia/Pacific
REGIONAL HIGHLIGHTS ASIA/PACIFIC Australia Singapore New Zealand India Philippines Japan Hong Kong 5 5
Slide 6: Regional Highlights EMEA
REGIONAL HIGHLIGHTS EMEA France United Kingdom Ireland Austria Italy Russia Germany South Africa 6 6
Slide 7: Regional Highlights North & South America
REGIONAL HIGHLIGHTS NORTH & STH AMERICA United States of America Canada Argentina 7 7
Slide 8: Corporate Social Responsibility
CORPORATE SOCIAL RESPONSIBILITY • ‘A’ rating on the RepuTex® SRI Share index • $700,000 raised by staff for Tsunami Appeal • eTree donations: replanting of more than one million trees • Change-A-Life – Working with CARE to establish a commercial farm and orphanage – Matching staff donations dollar f
Slide 9: EquiServe
EQUISERVE • Better than we expected • Financially on track • Conversions started, targeted for completion December 2006 • SBC migrated last weekend – 1.1 million holders 9 9
Slide 10: United Kingdom
UNITED KINGDOM • Current issues – Service levels – Market strategy and results – Processes, procedures and management layers • Solutions − Energised management team − The CTC program • Open and frank communication with staff • Remove all levels of bureaucracy • Flatten management structure 10 10
Slide 11: The Year Ahead - Growth
THE YEAR AHEAD - GROWTH • Global offering • Acquisitions • NA – Mutual Funds – Fixed Income • Japan • Cross sell/on sell existing clients • Geographical growth – Continental Europe – South America – Russia 11 11
Slide 12: The Year Ahead - Structure
THE YEAR AHEAD - STRUCTURE • Operations – Standard KPIs – Call Centre – Transfer Pricing • Client Management – P&L Reporting – Client Segmentation – Siebel • Shared Services – Must be efficient – Support of business unit managers 12 12
Slide 13: The Year Ahead - Global
THE YEAR AHEAD - GLOBAL • Plans – Focused and co-ordinated group, globally – A long way ahead of the competition • Global Register – Portis: Common portal to view all holders – Just won two clients in the UK 13 13
Slide 14: The Year Ahead - Earnings
THE YEAR AHEAD - EARNINGS • Revenue approaching A$1.5 billion • Growth in EPS >20% 14 14
Slide 15: Annual General Meeting
ANNUAL GENERAL MEETING Chris Morris Chief Executive Officer 15 15