Teknosa Ic Ve Dis Ticaret As · BIST:TKNSA
Teknosa Ic Ve Dis Ticaret As — Teknosa — Investor Presentation (December 2023)
29 slides from Teknosa Ic Ve Dis Ticaret As's investor presentation, December 2023
Slide 1: Transformation Journey
TRANSFORMATION JOURNEY DECEMBER 2023
Slide 2: Disclaimer
Disclaimer The information and opinions contained in this document have been compiled by Teknosa İç ve Dış Ticaret A.Ş. (“Teknosa”) from sources believed to be reliable and in good faith, but no representation or warranty, expressed or implied, is made as to their accuracy, completeness or correctne
Slide 3: Turkey's Most Widespread and Reliable Technology Partner
Turkey’s Most Widespread and Reliable Technology Partner Providing broad technology both online and in-store… 64 184 2.813 Cities Employees Stores Having successfully transformed from traditional retailer to “Phygital”… 50% 105K ~250M 500+ Offering technology-focused İklimsa Stores sqm Annual No Of
Slide 4: Reaching Millions of Customers with Value Oriented Businesses
Reaching Millions of Customers with Value Oriented Businesses 2023 5 major brands reaching our customers Turkey’s most Türkiye’ nin en Turkey’s 1.5 Million comprehensive kapsamlı teknoloji technology private End-to-end services Rapidly growing Loyalty Program virtual network Heating-Cooling & Solar
Slide 5: Teknosa Started a Comprehensive Transformation Journey at the End of 2019
Teknosa Started a Comprehensive Transformation Journey at the End of 2019 1 2 Average financial An omnichannel A digital-first, omnichannel performance retailer with retailer with a strong traditional retailer healthy financials physical presence Omnichannel retailing Store-focused retailing Omnicha
Slide 6: The First Three Transformation Programs Have Been Successfully Completed
The First Three Transformation Programs Have Been Successfully Completed In This Journey 2019-2021 2022 - Today Transformation into a financially sound Transformation into a digital-first, omnichannel omnichannel retailer retailer with a strong physical presence 1 2 3 4 Financial & Operational Servi
Slide 7: With End-to-end Efforts, a Much Stronger & Sustainable Teknosa!
1 1st Transformation Program With End-to-end Efforts, a Much Stronger & Sustainable Teknosa! Category Sales Stock Cost HQ Transformation Transformation Management Management Transformation Price and Stock Target Setting Store Network Rent Promotion Management & Incentive Optimization Optimization Ma
Slide 8: Teknosa Prevails With Its Service and Private Label!
2 2nd Transformation Program Teknosa Prevails With Its Service and Private Label! Turkey's Most Comprehensive Electronic Service Portfolio Technology Exclusive Brand with Turkey's Widest Product Portfolio Service Membership TeknoGaranti Rental Repair Packages Personal Care SDA TV & Tablet Other Cate
Slide 9: Teknosa: Turkey's First Technology-Focused Marketplace!
3 3rd Transformation Program Teknosa: Turkey’s First Technology-Focused Marketplace! Owns the Leveraging all “technology customers as an Features only the Supports its concept” with a influencer highest quality sellers through wide product through merchants Partner Solutions and service «Social rang
Slide 10: With Transformation Programs, We Have Achieved Growing & Sustainable Profitability
With Transformation Programs, We Have Achieved a Growing & Sustainable Profitability 24,861 Revenues 17,441 (Million TL) 3,477 4,137 5,607 7,520 EBITDA EBITDA margin % 8.5 9.2 8.3 8.5 7.7 4.6 2,121 5 EBITDA 691 1,447 158 317 475 0 (Million TL) 1.0 525 591 0.5 Net Profit -65 85 131 -149 0.0 (Million
Slide 11: Significant and Robust Improvement in Our Performance in All Metrics
With This, We Have Achieved Significant and Robust Improvement in Our Performance in All Metrics 8X 20X 15% ~2X Retail Net Revenue E-Commerce NMV E-Commerce Share Total Growth Growth in Total Retail Traffic Increase vs. 7x Panel Market vs. Growth %7 in 2019 From 2019 to 2023... 70 NPS -4,3 ppts 17X
Slide 12: What's Next? A Digital-Focused Transformation
What’s Next? A Digital-Focused Transformation… 2019-2021 2022 - Today Transformation into a financially sound Transformation into a digital-first, omnichannel omnichannel retailer retailer with a strong physical presence 1 2 3 4 Financial & Operational Service & Private Label Marketplace Digital-Fir
Slide 13: With the 4th Transformation Program, Our Goals Are
Copyright © 2016-2017 by The Boston Consulting Group, Inc. All rights reserved. With the 4th Transformation Program, Our Goals are… … elevating the service we provide to our customers to the highest level … enhancing our operations to increase company performance … transforming Teknosa into Digital-
Slide 14: Teknosa's 4th Transformation Program Consists of 6 Main Layers
4 4th Transformation Program Teknosa's 4th Transformation Program Consists of 6 Main Layers 1 2 3 Elevate our customer service to superstar status Transformation E-Commerce Omnichannel of the Store Development Excellence Network 4 5 6 Increase company performance by making our operations more Supply
Slide 15: Renewing Our Store Network As Part of the Transformation Program
1 Transformation of the Store Network Renewing Our Store Network As Part of the Transformation Program Since 2022, 12 stores have been transformed into digital concept stores Investing in the Future of Retail with New Concept Stores As Teknosa, we embrace the globally rising trend of 'experience-foc
Slide 16: The Development of E-Commerce Will Continue To Strengthen
2 E-Commerce Development The Development of E-Commerce Will Continue To Strengthen We are expanding our online channel with new ..We will continue to expand with the same focus developments every day… in the upcoming period." Marketplace Improvements and “Teknosa Partner Solutions" Elevating the onl
Slide 17: Redesigning the Omnichannel Customer Journey
3 Omnichannel Excellence Redesigning the Omnichannel Customer Journey Experience Spaces Creating an "omnichannel focused" mobile app Online sales from stores Digital labeling Detailed review of MÜŞTERİ Video sales capabilities leading product specifications at info DENEYİMİ the industry touchscreens
Slide 18: Transforming Our Supply Chain End-to-end
4 Supply Chain Transformation Transforming Our Supply Chain End-to-end to Provide the Best-in-class Service to Our Customers Structural Improvements in Diversification of Warehouse and Logistics Delivery Options Operations Delivery time, efficiency and variety of options All critical for customer St
Slide 19: Teknosa Will Transform into 'Digital-First' Company
5 In the Coming Years, Teknosa Will Next Generation Digital Applications Transform into 'Digital-First’ Company 1 2 3 4 AI and Initiated Initiated Digitalization are Digital Enabled Digitally Enabled Localized Assortment Dynamic FBN Salesforce Management Pricing Critical in Retail, Particularly in D
Slide 20: Information Technology and Data Transformation
6 Information Technology and Data Transformation To Prepare Teknosa for the Future, We Are Elevating Our Corporate Information ERP Architectural Transformation Technology and Transformation Data Competencies to the Level of Global Best Practices Data Management Transformation 20
Slide 21: Slide 21
Slide 22: Enhancing Sustainability & B2B Business Through Synergy Between İklimsa & Teknosa
Enhancing Sustainability & B2B Business Through the Synergy Between İklimsa & Teknosa Operating under the umbrella of Teknosa, İklimSA, the leading brand in the HVAC sector , provides services with the assurance 70 500+ 39 of Sabancı across Turkey through a network of over 500 sales Cities Sales& Ye
Slide 23: Sustainability Focus
Sustainability Focus
Slide 24: We Add Value to Our World, Society and Employees Through Our Business
We Add Value to Our World, Society and Employees Through Our Business • We continue our investments in line with our 2050 Net Zero Emission and Net Zero Waste Goal • We have installed a 175,000 kWh capacity SEPP on the roof of our Adana Sabancı Business Center store, preventing the emission of 94 to
Slide 25: 2023 & 2024 Guidance
2023 & 2024 Guidance
Slide 26: Accelerating Our Investments In Alignment With Our Revenue Growth
Accelerating Our Investments In Alignment With Our Revenue Growth We continue to invest in becoming ‘phygjtal' CAPEX CAPEX (Million TL) Breakdown (2023F) 1,000 2019-2022 Total CAPEX: 339 MTL Stores & Logistics 2023-2024 Expected Total CAPEX: 1,500 MTL 500 40% 2019-2022 60% CAGR 70% 192 Information 3
Slide 27: Sustainable Profitable Growth is Expected to Continue in 2024
Sustainable Profitable Growth is Expected to Continue in 2024 Our Guidance Beklentilerimiz 2023F 2023T 2024F 2024T E-Commerce Gross 7.5 billion TL 15 billion TL Merchandise Value (GMV) CAPEX 500 million TL 1 billion TL Target to maintain EBITDA Margin (%) High single digit high single digit E-Commer
Slide 28: 3Q2023 Key Takeaways
3Q2023 Key Takeaways HIGHLIGHTS Continuing to focus on strong, healthy, and sustainable profitable growth Implementing our transformation strategy from a traditional retailer to a 'digital platform with physical presence' Perfecting our unique customer experience within our ‘omnichannel' structure C
Slide 29: Contact
Contact Investor Relations web page http://yatirimci.teknosa.com/homepage Investor Relations e-mail yatirimciiliskileri@teknosa.com The information and opinions contained in this document have been compiled by Teknosa from sources believed to be reliable, however, no representation or warranty, expr