Citizens Financial Group, Inc. · NYSE:CFG

Citizens Financial — Q3 2021 Earnings Presentation

32 slides from Citizens Financial's earnings presentation, Oct 20, 2021

  1. Slide 1: 3Q21 Financial Results

    3Q21 Financial Results October 20, 2021

  2. Slide 2: Forward-looking statements and use of non-GAAP financial measures

    Forward-looking statements and use of non-GAAP financial measures This document contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Statements regarding potential future share repurchases and future dividends as well as the potential effect

  3. Slide 3: 3Q21 GAAP financial summary

    3Q21 GAAP financial summary Q/Q Y/Y $s in millions 3Q21 2Q21 3Q20 $/bps % $/bps % Net interest income $ 1,145 $ 1,124 $ 1,137 $ 21 2 % $ 8 1 % Noninterest income 514 485 654 29 6 (140) (21) Total revenue 1,659 1,609 1,791 50 3 (132) (7) Noninterest Expense 1,011 991 988 20 2 23 2 Pre-provision profi

  4. Slide 4: 3Q21 Underlying financial summary

    3Q21 Underlying financial summary(1) Q/Q Y/Y $s in millions 3Q21 2Q21 3Q20 $/bps %/bps $/bps %/bps Net interest income $ 1,145 $ 1,124 $ 1,137 $ 21 2 % $ 8 1 % Noninterest income 514 485 654 29 6 (140) (21) Total revenue 1,659 1,609 1,791 50 3 (132) (7) Noninterest expense 988 980 957 8 1 31 3 Pre-p

  5. Slide 5: Overview

    Overview(1) ■ Underlying net income of $546 million and EPS of $1.22 reflect broad-based strength across our businesses and excellent credit results ■ Underlying PPNR of $671 million, up 7% from 2Q21 and down 20% from 3Q20 Strong 3Q21 – Strong results in Capital Markets and Wealth, along with a rebo

  6. Slide 6: Net interest income

    Net interest income Modest interest-earning asset growth and stable NIM NII and NIM Linked Quarter ■ NII up 2% $s in millions, except earning assets – Given interest-earning asset growth with stable NIM, $160.2B $163.5B $164.4B $166.3B $167.3B higher day count ■ NIM of 2.72%, stable $1,137 $1,129 $1

  7. Slide 7: Noninterest income

    Noninterest income Strong results in Capital Markets, record Wealth fees, and rebound in Mortgage $ Linked Quarter $s in millions 3Q21 2Q21 3Q20 Q/Q Y/Y ■ Noninterest income increased 6% Mortgage banking fees $ 108 $ 85 $ 287 $ 23 $ (179) – Mortgage banking fees up $23 million, given strong originat

  8. Slide 8: Noninterest expense

    Noninterest expense(1) Reflecting strong expense discipline and the benefit of efficiency initiatives Underlying, as applicable $ Linked Quarter $s in millions 3Q21 2Q21 3Q20 Q/Q Y/Y Salaries & employee benefits $ 522 $ 524 $ 511 $ (2) $ 11 ■ Underlying noninterest expense up 1% Equipment & software

  9. Slide 9: Loans and leases

    Loans and leases Period-end loans up 1% QoQ; 2% ex PPP, reflecting strength in retail(2) Average loans and leases(1) Linked Quarter $s in billions ■ Average loans down $849 million, or 1%; up 1% excluding $124.9 $123.5 $122.8 $123.5 $122.6 PPP impact – Retail up $1.1 billion, or 2%, reflecting growt

  10. Slide 10: Average funding and cost of funds

    Average funding and cost of funds Average deposits up 7% YoY and 1% QoQ; continue to drive down cost of funds Growing lower-cost deposits(1) Linked Quarter $s in billions $146.6 $150.3 $151.9 ■ Average deposits up $1.5 billion, or 1%, with growth in $141.4 $145.3 demand deposits, savings and checkin

  11. Slide 11: Credit quality

    Credit quality(1) Provision for credit losses, net charge-offs Highlights $s in millions ■ NCOs of $44 million decreased $34 million QoQ, driven by 0.70% 0.61% excellent results in commercial given improved macro 0.52% environment 0.25% ■ Nonaccrual loans decreased 3 bps to 0.61% of total loans QoQ

  12. Slide 12: Allowance for credit losses

    Allowance for credit losses Reserve release of $77 million; robust reserve coverage of 1.63% Allowance for Credit Losses $s in millions $2,081 $81 $2,004 $1,747 $(44) $(71) $(43) CECL Day 1 2Q21 New Loan Net Charge-offs Portfolio Economic/ 3Q21 Originations Changes 1. Qualitative Changes 2. Commenta

  13. Slide 13: Capital remains strong

    Capital remains strong $s in billions (period-end) 3Q20 4Q20 1Q21 2Q21 3Q21 Highlights (1)(2) Basel III basis ■ 3Q21 CET1 ratio of 10.3%, stable with 10.3% in 2Q21, Common equity tier 1 capital $ 14.3 $ 14.6 $ 14.9 $ 15.3 $ 15.6 above our target 9.75%-10.0% operating range Risk-weighted assets $146.

  14. Slide 14: Business highlights and strategic priorities

    Business highlights and strategic priorities ■ On track for total TOP 6 target pre-tax run-rate benefit of ~$400-$425 million by YE2021 Execution of TOP 6 and Balance Sheet ■ TOP 7 program build out making good progress, details to be announced late this year Optimization ■ Evaluating originate-to-d

  15. Slide 15: Digital engagement and branch optimization trends

    Digital engagement and branch optimization trends Digital Metrics(1) 83.6 thousand 2.7 million 1.7 million 3.1 million Digital booked sales P2P Zelle transactions Mobile active users Digital check deposits 24% YoY 34% YoY 20% YoY 5% YoY 29% of total deposits Note: Digital Metrics as of 3Q 2021 withi

  16. Slide 16: Making banking more transparent and accessible

    Introducing Citizens Peace of MindTM and meeting Bank On National Account standards Making banking more transparent and accessible Citizens Peace of MindTM Expected benefits ■ New feature added October 1st to all checking products to help customers avoid unexpected overdraft fees – Automatic rebate

  17. Slide 17: 4Q21 outlook vs. 3Q21

    4Q21 outlook vs. 3Q21 3Q21 Underlying(1) 4Q21 Underlying outlook - CFG standalone ■ NII broadly stable / down slightly given lower PPP Net interest forgiveness benefit ■ $1,145 million income ■ Average loans up 1.5-2% (2.5-3% ex PPP) with ~3% spot growth (~4% ex PPP) Noninterest ■ Broadly stable as

  18. Slide 18: Key messages

    Key messages Citizens 3Q21 results reflect diversity across fee income businesses, expense control and excellent credit ■ Underlying PPNR of $671 million, up 7% from 2Q21 and 20% from 3Q20(1) – Reflects strong results in Capital Markets and Wealth, along with a rebound in Mortgage – Continued excell

  19. Slide 19: Appendix

    Appendix

  20. Slide 20: Linked-quarter Underlying results

    Linked-quarter Underlying results(1) Pre-provision profit Average loans Return on average total $s in millions $s in billions tangible assets $671 é7% ê1% ê27 bps $629 $123.5 $122.6 1.48% 1.21% 2Q21 3Q21 2Q21 3Q21 2Q21 3Q21 Net income available to Return on average tangible Average deposits common s

  21. Slide 21: Year-over-year Underlying results

    Year-over-year Underlying results(1) Pre-provision profit Average loans Return on average total $s in millions $s in billions tangible assets ê20% ê2% é42 bps $834 $124.9 $122.6 1.21% $671 0.79% 3Q20 3Q21 3Q20 3Q21 3Q20 3Q21 Net income available to Average deposits Return on average tangible common

  22. Slide 22: Allocation of allowance for credit losses by product type

    Allocation of allowance for credit losses by product type June 30, 2021 September 30, 2021 Loans and Allowance Coverage Coverage Loans and Allowance Coverage Coverage $s in millions Leases (ex-PPP)(3) Leases (ex-PPP)(3) Allowance for Loans and Lease Losses Commercial and industrial(1) $42,842 $674 1

  23. Slide 23: Notable Items

    Notable Items(1) Second quarter and third quarter 2021, and third quarter 2020 results reflect notable items primarily related to TOP 6 transformational and revenue and efficiency initiatives as well as integration costs. Third quarter 2021 also includes a pension settlement charge recorded in other

  24. Slide 24: Notes

    Notes Notes on Non-GAAP Financial Measures See important information on Non-GAAP Financial Measures, as applicable, at the beginning and end of this presentation for an explanation of our use of these metrics and non-GAAP financial measures and their reconciliations to GAAP financial measures. “Unde

  25. Slide 25: Notes continued

    Notes continued Notes on slide 15 - Digital engagement and branch optimization trends 1) Digital and mobile banking active users reflects retail checking user base. Digital booked sales includes checking, deposits, credit card, HELOC, ERL and In School. Digital payments and transfers includes intern

  26. Slide 26: Non-GAAP financial measures and reconciliations

    Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data QUARTERLY TRENDS 3Q21 Change 3Q21 2Q21 3Q20 2Q21 3Q20 $ % $ % Total revenue, Underlying: Total revenue (GAAP) A $1,659 $1,609 $1,791 $50 3% ($132) (7%) Less: Notable items — — — — — — — Total reven

  27. Slide 27: Non-GAAP financial measures and reconciliations

    Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data QUARTERLY TRENDS 3Q21 Change 3Q21 2Q21 3Q20 2Q21 3Q20 $/bps % $/bps % Operating leverage: Total revenue (GAAP) A $1,659 $1,609 $1,791 $50 3.11% ($132) (7.33%) Less: Noninterest expense (GAAP) C 1,0

  28. Slide 28: Non-GAAP financial measures and reconciliations

    Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data QUARTERLY TRENDS 3Q21 Change 3Q21 2Q21 3Q20 2Q21 3Q20 $/bps % $/bps % Return on average total tangible assets and return on average total tangible assets, Underlying: Average total assets (GAAP) P

  29. Slide 29: Non-GAAP financial measures and reconciliations

    Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data QUARTERLY TRENDS 3Q21 Change 3Q21 2Q21 3Q20 2Q21 3Q20 $/bps % $/bps % Salaries and employee benefits, Underlying: Salaries and employee benefits (GAAP) $509 $524 $524 ($15) (3%) ($15) (3%) Less: No

  30. Slide 30: Non-GAAP financial measures and reconciliations

    Non-GAAP financial measures and reconciliations $s in millions, except share, per share and ratio data QUARTERLY TRENDS 1Q21 4Q20 Total revenue, Underlying: Total revenue (GAAP) A $1,659 $1,707 Less: Notable items — — Total revenue, Underlying (non-GAAP) B $1,659 $1,707 Noninterest expense, Underlyi

  31. Slide 31: Non-GAAP financial measures and reconciliations - excluding the impact of PPP loans

    Non-GAAP financial measures and reconciliations - excluding the impact of PPP loans $s in millions, except share, per share and ratio data QUARTERLY TRENDS 3Q21 Change 3Q21 2Q21 1Q21 4Q20 3Q20 2Q21 3Q20 $/bps % $/bps % Total loans, excluding the impact of PPP loans: Total loans (GAAP) A $123,318 $12

  32. Slide 32: Citizens Financial Group, Inc.

    3< Citizens Financial Group, Inc.”

Citizens Financial Group — Q3 2021 Earnings Presentation on 6ix