Elisa Oyj Class A · OMXHEX:ELISA
Elisa Oyj Class A — Investor Day (2021)
16 slides from Elisa Oyj Class A's investor day presentation, 2021
Slide 1: CMD2021
diss | CMD2021
Slide 2: Corporate Customers business
Corporate Customers business Timo Katajisto Executive Vice President
Slide 3: Elisa's unique strategy generates sustainable profit and growth
Elisa’s unique strategy generates sustainable profit and growth 1 Performance update 2 Sustainable profit and growth generation 3 Management priorities
Slide 4: Good long-term performance – but COVID-19 visible in 2020 financials
Performance update Good long-term performance – but COVID-19 visible in 2020 financials Decrease in roaming revenue is visible in growth and in profitability Customer satisfaction Revenue, EURm EBITDA1), EURm has progressed well CAGR +2.8% CAGR +0.1% 250 75 +4% 26.7 +6% +9% -8% 200 +9% +6% +0% 60 -4
Slide 5: Our strategic focus remains intact
Sustainable profit and growth generation Our strategic focus remains intact MISSION A SUSTAINABLE FUTURE THROUGHT DIGITALISATION Increase mobile and fixed service revenues Grow digital service businesses Improve efficiency and quality 5
Slide 6: We deliver AI- and automation-driven IT and Communication services
Sustainable profit and growth generation We deliver AI- and automation-driven IT and Communication services to benefit businesses and society Differentiating strengths Impactful services We provide effortless IT and Communication services with leading quality Best 5G network coverage and customer im
Slide 7: We have a stable telecom business…
Sustainable profit and growth generation We have a stable telecom business… Slightly declining telecom revenue Good balance between mobile and MSR suffered from COVID-19 - yet fixed services underlying trend positive 7.2% CAGR -1.4% 9.5% 600 300 CAGR -2.1% 450 43.0% 225 300 150 40.3% 150 75 Fixed se
Slide 8: …a good pace in 5G upgrades…
Sustainable profit and growth generation …a good pace in 5G upgrades… Customers appreciate faster speeds1) Opportunity for value capture1) Further upgrade potential in Customer NPS (12/2020) Average billing increase both 4G and to 5G customer base1) in upgrades (4Q2020) Share of subscriptions in tot
Slide 9: …long-term potential in digital transformation of industries…
Sustainable profit and growth generation …long-term potential in digital transformation of industries… Each industry generates thousands of use cases that depend on different combinations of technologies, e.g.1) • 5G (network slicing, low latency, uplink enhancement, massive IoT capacity) • Edge com
Slide 10: …and ongoing transformation of business networks with new technologies and security services
Sustainable profit and growth generation …and ongoing transformation of business networks with new technologies and security services Stable development in fixed services New opportunities to improve Growing demand for security services Fixed service revenue1), EURm managed services with SDN2) Secur
Slide 11: We have a growing IT business…
Sustainable profit and growth generation We have a growing IT business… Good growth in IT business Balanced and future-proof portfolio Validated growth potential in IT revenue1,2), EURm IT revenue breakdown 20202) Intelligent CX solutions3) Intelligent CX solutions revenue2), EURm 125 13 % 35 CAGR +
Slide 12: …with a unique position to improve customer satisfaction and profitability
Sustainable profit and growth generation …with a unique position to improve customer satisfaction and profitability Significantly higher satisfaction and IT+C profitability with customers having both IT customers and Communication services Customer profitability % +5pp Single business area (either I
Slide 13: Automation & AI is our spearhead in improving performance
Sustainable profit and growth generation Automation & AI is our spearhead in improving performance Increasing use of automation & AI… …improves process quality... ...and reduces operational costs Cases % Index 2018 = 100 Index 2018 = 100 120 90 100 100 85 100 80 80 80 80 75 60 60 60 70 65 40 40 40 6
Slide 14: Management priorities
Management priorities Elisa’s unique strategy generates sustainable profit and growth Elisa’s strategy Sustainable profit and growth generation • Continue upgrading to 5G and fibre with Increase mobile and price premium fixed service revenues • Drive IT and Communication Grow digital service busines
Slide 15: Thank you
elise CMD2021 THANK YOU.
Slide 16: many of which are outside of Elisa’s control.
Statements made in this document relating to the future, including future performance and other trend projections, are forward-looking statements. By their nature, forward-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that will occur in