Mr Price Group Limited · JSE:MRP
Mr Price — Investor Day (September 2024)
17 slides from Mr Price's investor day presentation, September 2024
Slide 1: Business enablers: People
By Dr. Liziwe Masoga Business enablers People Protecting our unique culture and position the group as the most sought-after retail employer Part 7
Slide 2: People Key focus areas
People Key focus areas OUR COMPREHENSIVE PEOPLE STRATEGY ENCOMPASSES MULTIPLE DISCIPLINES Four key focus areas: Organisational Transformation health Succession Organisational design and capacity 147
Slide 3: People Organisational health
People Organisational health • Aim to sustain a healthy and engaged business • Established framework for measurement and baseline scores • Measured at group and divisional levels: covering all associates • Certified as a Top Employer South Africa 2024 • Consistent improvement in associate engagement
Slide 4: People Transformation
People Transformation • Representation matters to enhance our organisation: not merely compliance • The impact of a transformed organisation: - Increased associate engagement and retention - Improved understanding of customers = relevant products and services - Improved performance and profitability
Slide 5: People Succession
People Succession • High priority for management teams, executive committee and the board Homegrown talent is greatly • Succession management efforts bearing fruit, we continue to refine our approach and replenish the bench valued, with external recruitment • Multiple succession pools with different
Slide 6: People Building capacity
People Building capacity Leadership Build capacity to support achievement of group vision, repeatable formula for building exceptional multiplier leaders LEADER DNA Leaders are primary influencers of culture = our secret sauce Initiated organisational design in 2021 to support growth ambitions Org D
Slide 7: Business enablers: Technology
By Kim Sim Business enablers Technology Position the group to become a digitally transformed, scientifically informed and customer-centric retailer Part 7
Slide 8: Technology Where we were - 2019
Technology Where we were - 2019 Innovation Applications Infrastructure 153
Slide 9: Technology Progress since 2019: Infrastructure
Technology Progress since 2019 Infrastructure Inno • Moved to cloud • Migrated to professional data centres • Implemented enhanced disaster recovery Applications Network • Upgraded network • Larger links at • Improved redundancy reduced costs & monitoring • Uptime guarantees Cyber security Infrastru
Slide 10: Technology Progress since 2019: Applications
Technology Progress since 2019 Applications Inno WAS 8 6 44 8 6 49 13 6 399 20 35 Applications 6 NOW 106 7 12 55 196 34 • Complex application landscape – ERP was the first step Infrastructure • Modernisation roadmap developed for each area of business • Significant investment required to support roa
Slide 11: Technology Strategy to support vision
Technology Strategy to support vision Inno Innovation Applications JOURNEY OVER TIME Applications Infrastructure INF Enhanced and focused investments to invert triangle: • Modernising and automating infrastructure - less time spent managing this foundational layer • Modernise and simplify the applic
Slide 12: A data-led business
A data-led business Business Data Insights & RPA AI and ML intelligence Science innovation Dedicated team focused on utilising data to build a more agile and smarter organisation 157
Slide 13: Business intelligence
Business intelligence I N FO R M ATI O N K N OW LE DG E W I S DO M Our journey • Consolidated multiple legacy on premise data warehouses into one enterprise cloud data warehouse • Deployed enterprise visualisation tool producing >450 reports across all business verticals with >20 000 monthly views •
Slide 14: Data science
Data science • Re-platformed business critical calc engines to cloud data warehouse, reduced run time by >10 times and improved accuracy informing fashion calls • Data science tools focus on various key stages of merch processes: Prescriptive - Markdown recommendations analytics - Smart pre-pack all
Slide 15: Automation, AI & ML
Automation, AI & ML Automation • Automation function currently focused on tasks within shipping, real Robotic process automation (RPA) estate and shared services • Saved >1 600 workdays in FY2024 through Bot Automation Artificial intelligence (AI) • Currently working on automation of back-office pro
Slide 16: Insights and innovation
Insights and innovation • Dedicated resource focused on targeted problem solving to find cost savings or optimise processes • Enhance product descriptions and attribute sets, as well as SEO using AI • Shipping Container optimisation - driving material rate savings across the group Objects Clothing/D
Slide 17: Technology Future focus areas
Technology Future focus areas Investing in intelligence Investing in efficiency • Further enhance use of AI and ML • Exception and enhanced reporting • Automate strategic allocations • Inventory Management System • Partnering for innovation & big data analytics • Product lifecycle management and ass