Resideo Technologies, Inc. · NYSE:REZI
Resideo Technologies — Investor Presentation (March 2025)
14 slides from Resideo Technologies's investor presentation, March 2025
Slide 1: Alarm-Cancel-Verify Overview
Alarm-Cancel-Verify Overview
Slide 2: Alarm-Cancel-Verify Introduction
Alarm-Cancel-Verify Introduction Announcing Resideo Alarm-Cancel-Verify for your Resideo Total Connect® 2.0 enabled security system End-users with a Total Connect 2.0 subscription and an account with Alarm- Cancel-Verify (ACV) enabled by your central station monitoring provider will now be able to:
Slide 3: Alarm-Cancel-Verify Program Rules
Alarm-Cancel-Verify Program Rules Key Program Rules: • Customers that have Total Connect 2.0 services enabled will be able to CANCEL or VERIFY an alarm event via the app • Push Notifications are required to be enabled • Alarm events are required to be enabled for notifications • When a customer can
Slide 4: Alarm-Cancel-Verify Program Questions
Alarm-Cancel-Verify Program Questions • How does a dealer enroll their customers in Alarm Cancel Verify? Once the dealer is activated by the central station, enrollment may be done for individual accounts via Alarmnet360 – Enrollment for a single account can be done on the "Account Overview" page
Slide 5: ACV: Total Connect Operation
ACV: Total Connect Operation
Slide 6: Fire Alarms
Fire Alarms • Cannot be canceled in the Total Connect 2.0 app 6 | © 2025 Resideo Technologies, Inc.
Slide 7: App First Time User Experience
App First Time User Experience • A First Time User Experience (FTUE*) screen is supported for Alarm- Cancel-Verify (ACV) • When an account is newly enrolled in ACV, the one-time notification will be triggered in the app. • The screen to the right will appear for the user at the very next login immed
Slide 8: Total Connect 2.0 Alarm Notification
Total Connect 2.0 Alarm Notification Current users receive this ACV enrolled users will receive this screen during an alarm event new screen during an alarm event Clear alarm button disarms the panel 8 | © 2025 Resideo Technologies, Inc.
Slide 9: Total Connect 2.0 "Alarm" Verify
Total Connect 2.0 "Alarm" Verify • ACV enrolled users will receive this screen during an alarm event • To Verify an Alarm, Central Central users will engage the Station will Station will "Slide to Verify" feature Instantly receive a • An alarm signal will also receive a 407 CID be sent once the alar
Slide 10: Total Connect "Cancel" Alarm
Total Connect "Cancel" Alarm • ACV enrolled users will receive this screen during an alarm event • To Cancel an Alarm Central Central users will click the Station will Station will "Cancel Alarm" button receive a 418 receive a • To Clear the alarm at the CID message 407 CID panel, users will need to
Slide 11: AlarmNet360 Alarm History Event Logs
AlarmNet360 Alarm History Event Logs The 418 (Remote Cancel) and 419 (Remote Verify) alarm history events TC2 App - Customer Activity Log 11 | © 2025 Resideo Technologies, Inc.
Slide 12: New CID Message Codes
New CID Message Codes New Alarm codes to define in Automation (last digits are the user #) Remote Cancel: CID Alarm Message - E41801002 Description - E-418-Remote Cancel Remote Verify: CID Alarm Message - E41901002 Description - E-419-Remote Verify 12 | © 2025 Resideo Technologies, Inc.
Slide 13: Bulk Enablement
Bulk Enablement Go to Accounts >Customer tools. Search by the City/CSID, only accounts eligible for ACV will show a box to check. You can enable all accounts or select individual accts to be enabled. Once you click submit, you will be locked out from further changes for 24hrs. 13 | © 2025 Resideo Te
Slide 14: Training Videos
Training Videos • 1. Alarm-Cancel-Verify (ACV) Enablement • 1.1. VIDEO LINK #1: ACV Central Station Setup, Testing, and Dealer Enablement • https://vimeo.com/902369403 • 1.2. VIDEO LINK #2: Alarm-Cancel-Verify Using the Total Connect 2.0 App • https://vimeo.com/902369415 • 1.3. VIDEO LINK #3: Alarm-
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