Bank Of Baroda · NSE:BANKBARODA
Bank Of Baroda — Q3 FY2020 Earnings Presentation
70 slides from Bank Of Baroda's earnings presentation, Jan 24, 2020
Slide 1: Performance Analysis Q3 FY2020
Performance PerformanceAnalysis Analysis Q3 Q3FY FY2020 2020 Jan Jan24, 24,2020 2020
Slide 2: Safe Harbor
Safe Harbor This presentation has been prepared by Bank of Baroda (the projections, our exposure to market risks as well as other risks. “Bank”) solely for information purposes, without regard to any Bank of Baroda undertakes no obligation to update the forward- specific objectives, financial situat
Slide 3: Contents
Contents Major Highlights Business Performance Financial Performance Asset Quality Capital Adequacy & Shareholding Integration Strengths & Initiatives Consolidated Financials © 2020 Bank of Baroda. All Rights Reserved Page | 3
Slide 4: Major Highlights
Major Highlights © 2020 Bank of Baroda. All Rights Reserved Page | 4
Slide 5: Major Highlights for Q3FY20
Major Highlights for Q3FY20 Operating Profit for Dec’19 increased to INR 4,958 crore registering Y-o-Y growth of 8.5%. Non-interest 1 income increased by 28.0%. Fee income up by 10%. Net Loss of Rs 1,407 crore due to higher provisions. Net Interest Margin (NIM) increased to 2.80% in Q3FY20 from 2.62
Slide 6: Snapshot as on Dec 31, 2019
Snapshot as on Dec 31,2019 Results for Q3 FY 20 Ratios for Q3 FY 20 Amount in Change % Key Performance Ratio (%) Performance Parameter INR crore (YOY) Return on Assets (annualised) -0.52 Total Deposits 8,96,162 1.10 Capital Adequacy Ratio (Standalone) 13.48 (Basel III, Tier 1: 11.45%) Net Advances 6
Slide 7: Progress in the quarter
Progress in the quarter Particulars Particulars Sep 30, 2019 Dec 31, 2019 Sep 30, 2019 Dec 31, 2019 (INR crore) (INR crore) Total Business 15,31,470 15,50,627 Gross NPA 69,969 73,140 Total Deposits 8,94,130 8,96,162 Net NPA 24,894 26,504 Domestic Deposits 7,83,492 7,82,070 Net NPA Ratio 3.91% 4.05%
Slide 8: Business Performance
Business Performance © 2020 Bank of Baroda. All Rights Reserved Page | 8
Slide 9: Business Performance (1/2)
Business Performance (1/2) Terminal Figures Particulars Dec’18 Sep’19 Dec’19 YOY (%) (INR crore) Total Business 15,23,740 15,31,470 15,50,627 1.76 Domestic Business 13,13,235 13,16,666 13,26,796 1.03 Total Deposits 8,86,431 8,94,130 8,96,162 1.10 Domestic Deposits 7,72,133 7,83,492 7,82,070 1.29 CAS
Slide 10: Business Performance (2/2)
Business Performance (2/2) Average Figures* Particulars Dec’18 Sep’19 Dec’19 YOY (%) (INR crore) Total Business 15,32,034 15,54,907 15,53,555 1.40 Domestic Business 13,25,795 13,38,019 13,39,050 1.00 Total Deposits 8,66,179 8,78,628 8,75,038 1.02 Domestic Deposits 7,59,170 7,71,946 7,71,169 1.58 CAS
Slide 11: Sustained CASA Growth
Sustained CASA Growth Terminal Figures Average Figures* 307,982 320,264 300,313 312,022 290,995 303,795 284775 284,043 296,792 294,422 279,184 266,798 Dec'18 Sep'19 Dec'19 Dec'18 Sep'19 Dec'19 Domestic CASA Deposits Global CASA Deposits Domestic CASA Deposits Global CASA Deposits * Average business
Slide 12: Cost of Deposits
Cost of Deposits 5.47% 5.41% 5.25% 5.05% 5.02% 4.86% Dec ’18 Sep'19 Dec'19 Global Deposits Domestic Deposits • Cost of domestic deposits has gone down sequentially © 2020 Bank of Baroda. All Rights Reserved Page | 12
Slide 13: Credit Portfolio - well diversified
Credit Portfolio- well diversified % share in Gross Domestic Credit in Dec’ 19 Particulars Dec ’18 Sep ’19 Dec ’19 Agriculture Others (incl LABOD & (INR crore) 14.47% Staff loans) 3.92% Corporate 2,76,414 2,71,901 2,70,896 MSME 91,878 84,581 87,041 Retail (excl LABOD) Corporate 20.38% 46.35% Retail
Slide 14: Steady Retail Loan Growth - Terminal
Steady Retail Loan Growth - Terminal Retail Credit – By Segment (INR crore) Percentage Growth in Retail and Home loans 1,19,085 22.12% 20.54% 1,13,922 18.96% 17.13% 16.24% 1,03,276 16,320 15.31% 14,904 12.98% 5,119 10.2% 13,424 4,962 15,871 4,510 13,196 11,107 80,859 81,775 74,235 Dec'18 Sep'19 Dec'
Slide 15: Risk profile Retail - Post Amalgamation
Risk profile Retail- Post Amalgamation As on 01.04.2019 As on 31.12.2019 6% 2% 17% 17% 8% 8% 69% 73% 760 + 725-760 <725 -1 and 0 760 + 725-760 <725 -1 and 0 *Based on Amt. © 2020 Bank of Baroda. All Rights Reserved Page | 15
Slide 16: MSME Portfolio CIBIL-CMR/CRIF Rank-wise
MSME Portfolio CIBIL –CMR/CRIF Rank-wise 100% 100% Standard Portfolio Distribution %- %share of Standard advances Graded as per CRIF rating NPA % CMR rank wise CMR Rank 100% 98% 95% 100% 93% 96% 87% 93% 90% 3.44% 85% 75% 72% 61% 49%52% 57% 19.66% 21.42% 32%36% 29% 23% 26% 30.18% 25.30% 27% 14% 11% 1
Slide 17: Improving Rating Profile
Improving Rating Profile Incremental data from Dec 18 to Dec 19 49.94% 58.64% 57.97% 69.81% 16.86% 11.86% 12.82% 16.36% 14.24% 16.01% 10.15% 6.63% 16.84% 15.26% 13.19% 13.41% Dec'18 Sep'19 Dec'19 Origination Dec'18 to Dec'19 A & Above BBB Below BBB Unrated A & Above BBB Below BBB Unrated *External R
Slide 18: Capital optimization in Corporate Book
Capital optimization in Corporate Book 45% 46% 44% 43% 10% 10% 8% 7% Mar'19 Jun'19 Sep'19 Dec'19 RWA to Corporate Exposure ratio Ratio of RWA to Un-utilised Exposures © 2020 Bank of Baroda. All Rights Reserved Page | 18
Slide 19: Segment wise breakup and Ratings of NBFC exposure
Segment wise breakup and Ratings of NBFC exposure Segment wise breakup of NBFC exposure Rating Profile of NBFCs Particulars (INR crore) Sep ’19 Dec ’19 Particulars Sep’19 Dec’19 Asset Finance Company (AFC) 13,830 14,792 Exposure Exposure % Share % Share (INR cr) (INR cr) Housing Finance Company (HFC
Slide 20: Segment wise breakup and Ratings of NBFC exposure
Segment wise breakup and Ratings of NBFC exposure Backed by NBFC exposure at Rs 1,03,110 crore PSU 20% Pvt others Share of 36% Housing Finance 14.4% Companies Backed by Large (HFCs) Private Institutions Pvt others 44% Backed by Large Private Institutions 56.6% Pvt others, Central & Backed by PSUs 5%
Slide 21: Yield on Advances
Yield on Advances 9.00% 8.73% 8.54% 8.15% 7.96% 7.94% Dec'18 Sep'19 Dec'19 Domestic Global © 2020 Bank of Baroda. All Rights Reserved Page | 21
Slide 22: Treasury operations
Treasury operations Particulars • Domestic investment book comprises of 67.01% in Dec ’18 Sep ’19 Dec ’19 (INR crore) HTM; 32.87% in AFS and 0.12% in HFT. Domestic Investments 2,55,049 2,54,785 2,56,157 • The percentage of SLR Securities to NDTL at Dec 31, 2019 was at 25.66%. of which 2,19,072 2,10,
Slide 23: Yield on Investment
Yield on Investment 7.54% 7.42% 7.24% 7.38% 7.21% 7.04% Dec' 18 Sep'19 Dec'19 Domestic Global © 2020 Bank of Baroda. All Rights Reserved Page | 23
Slide 24: Business Performance-International
Business Performance-International Particulars Dec’18 Sep’19 Dec’19 YOY (%) QOQ (%) (INR crore) Terminal Figures Total Business 210,505 214,804 2,23,831 6.33% 4.20% Total Deposits 114,298 110,638 1,14,092 -0.18% 3.12% CASA Deposits 15,237 15,231 16,469 8.08% 8.13% Total Saving Deposits 2,773 2,686 2
Slide 25: Cluster wise Business of Overseas branches
Cluster wise Business of Overseas branches 1.81% 2.06% 2.28% 2.23% 2.13% 12.72% 12.53% 13.62% 14.21% 13.24% 17.01% 16.26% 15.40% 20.71% 18.27% 32.72% 34.84% 32.35% 34.05% 35.17% 35.74% 32.35% 32.13% 34.39% 31.79% Dec'18 Mar'19 Jun'19 Sep'19 Dec'19 America GCC European East Asia and Far East African
Slide 26: Breakup of Advances - International
Breakup of Advances -International Particulars As % of As % of As % of Dec’18 Total Sep’19 Total Dec’19 Total (INR Crores) Advances Advances Advances Buyer’s Credit 4,401 4.26% 1,488 1.34% 1,303 1.11% New Trade Credit (Supplier’s credit/ UPAS) 12,971 12.55% 17,289 15.52% 19,017 16.18% BP / BD under
Slide 27: Impact of Rationalisation of International Operations
Impact of Rationalisation of International Operations/ Subsidiarisation in UK and discontinuation of LOU in Buyers Credit Amount of Decline in Dec-17 Mar-18 Jun-18 Sep-18 Dec-18 Mar-19 Jun-19 Sep-19 Dec-19 Total Business (INR crore) Exchange rate 63.875 65.175 68.47 72.485 69.775 69.155 69.02 70.875
Slide 28: Key Ratios - International Operations
Key Ratios - International Operations 4.40% 4.08% 3.82% 3.91% 3.76% 3.54% 2.88% 2.22% 2.19% 1.97% 1.96% 1.70% 1.76% 1.54% 1.66% 1.72% 1.49% 1.45% 1.51% 1.26% 1.14% Mar' 18 Jun'18 Sep' 18 Mar' 19 Jun'19 Sep'19 Dec'19 Cost of Deposits (%) Yield on advances (%) Net Interest Margin (%) © 2020 Bank of Ba
Slide 29: Financial Inclusion (1/2)
Financial Inclusion (1/2) Total Financial Inclusion Accounts (in Lakh) Balance/ Average Balance in Financial Inclusion 508 19000.0 accounts 3400 500 16,921 17000.0 15,999 3300 14,973 3,337 15000.0 13,362 3200 470 13000.0 3,186 3,206 3100 453 11000.0 3000 9000.0 7000.0 2,950 2900 5000.0 2800 Dec '18
Slide 30: Financial Inclusion (2/2)
Financial Inclusion (2/2) Social Security Schemes Enrolment up to Particulars (in Lakh) Dec ’18 Sep ’19 Dec ’19 Pradhan Mantri Suraksha Bima Yojana 119.43 148.66 157.72 Pradhan Mantri Jeevan Jyoti Bima Yojana 33.44 42.72 44.78 Atal Pension Yojana 12.94 17.74 19.19 Zero Balance Accounts (%) Market Sh
Slide 31: Financial Performance
Financial Performance © 2020 Bank of Baroda. All Rights Reserved Page | 31
Slide 32: Net Interest Margin (%)
Net Interest Margin (%) 2.95% 2.88% 2.72% 2.81% 2.80% 2.62% Dec'18 Sep'19 Dec'19 Domestic Global © 2020 Bank of Baroda. All Rights Reserved Page | 32
Slide 33: Customer Revenues & Operating Performance
Customer Revenues & Operating Performance Particulars Q3 FY 19 Q2 FY 20 Q3 FY 20 YOY (%) (INR crore) Interest Income 18,821 19,274 19,067 1.3 Interest Expenses 12,282 12,246 11,939 -2.8 Net Interest Income (NII) 6,539 7,028 7,128 9.0 Customer Fee Income 1253 1,253 1380 10.1 Customer Revenue (NII + C
Slide 34: Interest Income & Expenses
Interest Income & Expenses Particulars Q3 FY 19 Q2 FY 20 Q3 FY 20 YOY (%) (INR crore) Interest on advances 13,299 13,891 13,583 2.1 Interest on investments 4,787 4,419 4,569 -4.6 Other Interest income 734 965 915 24.7 Total Interest Income 18,821 19,274 19,067 1.3 Interest on Deposits 11,020 11,111
Slide 35: Non-Interest Income
Non-Interest Income Particulars Q3 FY 19 Q2 FY 20 Q3 FY 20 YOY (%) (INR crore) Commission, Exchange, Brokerage 566 608 652 15.2 Incidental Charges 203 231 284 39.9 Other Miscellaneous Income 368 292 321 -12.8 Customer Forex Income 118 121 123 4.2 Total Fee Income 1,253 1,253 1,380 10.1 Forex Income
Slide 36: Operating Expenses
Operating Expenses Particulars (INR crore) Q3 FY 19 Q2 FY 20 Q3 FY 20 YOY (%) Employee Cost 2,070 2,281 2,594 25.3 of which: Salaries 1,632 1,735 2,023 24.0 Provisions for employees 438 547 571 30.4 Other Operating Expenses 2,041 2,234 2,318 13.6 of which : 366 399 373 1.9 Rent, Taxes and Lighting P
Slide 37: Profit Position
Profit Position Particulars Q3 FY 19 Q2 FY 20 Q3 FY 20 YOY (%) (INR crore) Operating Profit 4,569 5,336 4,958 8.5 Total Provisions 4,133 4,599 6,365 54.0 of which 4,505 3,425 6,621 47.0 Provision for NPA & Bad Debts Written-off Provision for Standard Advances -47 294 217 -561.7 Provision for Depreci
Slide 38: Asset Quality
Asset Quality © 2020 Bank of Baroda. All Rights Reserved Page | 38
Slide 39: Movement in NPAs
Movement in NPAs Particulars Q3 FY19 Q4 FY 19 Q1 FY 20 Q2 FY 20 Q3 FY 20 (INR crore) A. Opening Balance 78,818 74,322 69,924 69,714 69,969 B. Additions 6,229 7,305 6,624 7,259 11,820 Out of which, Fresh 5,354 6,554 5,583 6,001 10,387 Slippages C. Reductions 10,725 11,703 6,834 7,004 8,649 Recovery 2
Slide 40: Provision Coverage Ratio
Provision Coverage Ratio Particulars Dec’18 Sep’19 Dec’19 Gross Advances (INR crore) 6,81,367 6,82,669 7,01,266 Gross NPA (INR crore) 74,322 69,969 73,140 Outstanding Provisions on NPAs/ Eligible 43,754 45,075 46,636 deductions (INR crore) Net NPA (INR crore) 30,568 24,894 26,504 Gross NPA Ratio (%)
Slide 41: NPA Ratios
NPA Ratios 10.91% 10.25% 10.43% 4.79% 3.91% 4.05% Dec'18 Sep'19 Dec'19 Gross NPA Ratio Net NPA Ratio © 2020 Bank of Baroda. All Rights Reserved Page | 41
Slide 42: Sectoral & Industry wise Contribution of NPAs
Sectoral & Industry wise Contribution of NPAs Particulars Dec ’18 Sep ’19 Dec ’19 Industry (INR crore) Dec ’18 Sep ’19 Dec ’19 (INR crore) Infrastructure of which 12,842 11,876 11,892 Corporate 43,944 38,947 38,349 1. Power 4,883 4,151 3,545 2. Telecom 4,423 4,215 4,135 MSME 10,545 10,973 11,130 3.
Slide 43: Exposure to NCLT accounts
Exposure to NCLT accounts 50286 99.42% 32092 90.28% 88.97% 87.62% 86.07% 5780 6436 5978 NCLT 1 List NCLT 2 List Accounts filed Accounts filed Total NCLT 1 List NCLT 2 List Accounts filed Accounts filed Total by BOB at by other banks by BOB at by other banks NCLT at NCLT NCLT at NCLT Exposure in INR
Slide 44: Asset Quality - Watch list
Asset Quality – Watch list 10,500 INR in crore All stressed accounts under SMA included in the watch list. 500 85% slippage in December 2019 quarter was from OTHERS (International) watch-list of September 2019 of Amalgamated 3972 OTHERS Book. TEXTILES 1424 IRON & STEEL 297 ROAD & EPC 3063 POWER
Slide 45: Movement of portfolio under SMA
Movement of portfolio under SMA 2.25% 1.63% 2.20% 1.54% 1.48% 1.39% 2.12% 2.06% Mar' 19 Jun' 19 Sep'19 Dec'19 Mar' 19 Jun' 19 Sep'19 Dec'19 Percentage of SMA2 movement with total advances Percentage of SMA1 movement with total advances • The SMA data shown is for global advance portfolio © 2020 Bank
Slide 46: Capital Adequacy & Shareholding
Capital Adequacy & Shareholding © 2020 Bank of Baroda. All Rights Reserved Page | 46
Slide 47: Capital Adequacy
Capital Adequacy 13.42% 13.48% 12.98% 11.50% Tier II 1.87% 2.03% AT-1 2.07% Tier I 1.17% 1.94% 1.60% CET-1 1.07% 1.06% 11.55% 10.91% 11.45% 10.38% 9.84% 9.85% 8.49% 9.56% Mar'19 Jun'19 (A) Sep'19 (A) Dec'19 (A) Particulars (INR crore) Dec ’18 Sep ’19(A) Dec ’19(A) Common Equity Tier I Capital (CET 1
Slide 48: Shareholding Pattern as on December 31, 2019
Shareholding Pattern as on December 31, 2019 Bodies Corporates, 0.71% Indian Public, As on December 31, 2019 Foreign 7.72% Others, 1.34% Holding, 5.16% Insurance Share Capital: INR 924.11 crore. Companies, 3.56% Mutual Funds, 9.91% Equity shares of Bank of Baroda are part of the following Indice
Slide 49: Integration
Integration © 2020 Bank of Baroda. All Rights Reserved Page | 49
Slide 50: Integration update
Integration update Corporate and common NPA accounts (>1 Cr) Significant progress made on network migrated to Bank of Baroda optimisation 2500+ ATMs from eVB and eDB migrated to Excess manpower, released due to Bank of Baroda amalgamation, deployed in sales Branches linked to centralized processing
Slide 51: Integration update - IT & HR
Integration update – IT & HR IT integration update CBS migration preparation in full swing Payment system integration in progress BOB Loan origination system rolled out to eVB, IP address harmonization across branches in eDB branches progress HR integration update Promotion process for the amalgamat
Slide 52: Strengths & Initiatives
Strengths & Initiatives © 2020 Bank of Baroda. All Rights Reserved Page | 52
Slide 53: Key Strengths
Key Strengths Strong domestic presence through 9,470 branches & Well distributed branch network with 31% coverage in Rural, 13,161 ATMs and Cash Recyclers supported by 27% in Semi-urban, 23% Metro and 20% Urban self-service channels A well recognized brand in the Indian Banking Industry Global prese
Slide 54: Pan India Presence
Pan India Presence Domestic Branch Network ATM Network 9,444 9,449 9,470 2,973 2,930 2,932 5,534 5,546 5,553 2,509 2,523 2,524 1,842 1,843 1,845 1,538 1,541 1,546 1,850 1852 1858 954 958 959 2,112 2144 2156 1,200 1204 1,203 Sep-18 Dec-18 Mar'19 Jun' 19 Sep-19 Dec-19 Metro Urban Semi Urban Rural Bank
Slide 55: International Presence spanning 100 overseas offices across 21 countries
International Presence spanning 100 overseas offices across 21 countries Europe Operations UK Americas Operations Brussels GCC Operations USA UAE East Asia & Far East Operations Guyana DIFC Singapore Trinidad & Tobago Oman IBU GIFT City Africa Operations Fiji Uganda Australia Kenya China Botswana Ho
Slide 56: Digital Footprint
Digital Footprint Digital Network 11634 21% 185% POS/ECOM UPI Outward txns (YOY growth) (YOY growth) 1527 1252 534 ATM Cash Recycler E-lobbies (Incl Active Debit 29X 61% express E- Card (in lac) lobbies) FASTag txns (YOY growth) Mobile Banking (F+NF) Recent Initiatives (YOY growth) • BBPS facility i
Slide 57: Social Media Footprints
Social Media Footprints Facebook Twitter YouTube 01.01.2016 01.01.2016 01.04.2016 14.45+ Lac 88,800+ 38,400+ Followers Followers Subscribers Instagram LinkedIn 20.07.2017 01.01.2018 1,13,000+ 69,700+ Followers Followers Data as on 22.01.2020 © 2020 Bank of Baroda. All Rights Reserved Page | 57
Slide 58: Credit cards - Growing Momentum: New Issuance & Spends
Credit cards-Growing Momentum: New Issuance & Spends New Cards Issued Spends – by Amount in INR crore 60,980 618 57,434 49,273 512 48,480 465 40,145 380 332 251 266 22,638 9,306 Q1 FY 19 Q2 FY 19 Q3 FY 19 Q4 FY 19 Q1 FY 20 Q2 FY 20 Q3 FY 20 Q1 FY 19 Q2 FY 19 Q3 FY 19 Q4 FY 19 Q1 FY 20 Q2 FY 20 Q3 FY
Slide 59: Baroda DigiNext Cash Management
Baroda DigiNext Cash Management Fees (INR crore) Transaction Value (INR crore) 20.55 5,860 14.81 15.45 4,620 14.36 4,340 4,010 11.11 11.02 3,280 3,290 Q1 Q2 Q3 Q1 Q2 Q3 2018-19 2019-20 2018-19 2019-20 • Fee income in 9MFY20 was Rs. 50.81 crore as against Rs. 36.49 crore in 9MFY19. • 35% growth in CA
Slide 60: Supply Chain Finance Accelerating Business Momentum
Supply Chain Finance Accelerating Business Momentum Spokes Sanctioned (INR crore) 2876 Anchors Sanctioned (INR crore) Revenue (INR crore) 27738 2503 26488 135 24530 During Quarter Cumulative 104 1871 1621 15515 16030 13565 77 1425 54 1012 34 31 23 27 13 18 16 20 Sep-18 Dec-18 Mar-19 Jun-19 Sep-19 De
Slide 61: New Fintech Initiatives
New Fintech Initiatives Start-up Banking Retail MSME Dedicated Customized On The Fly - Digital EMI Product Relationship Start-Up Banking Managers Branches Products Launched on 04.12.2019, in Start-Up Product Suite tie-up with Pine labs Pvt. Ltd. #1 #1 Enable pre-approved customers for transactions C
Slide 62: Key Updates - Shared Services
Key Updates – Shared Services eVB customer calls are now handled by Bank of Baroda contact centres. Account opening for eDB and Trade & Forex Operations for both eDB & eVB have been completely centralized at Gift City/ Bangalore. Pension operations shall be migrated for eDB & eVB by March 2020. Agri
Slide 63: Consolidated Financials
Consolidated Financials © 2020 Bank of Baroda. All Rights Reserved Page | 63
Slide 64: Subsidiaries, Joint Ventures and Associates
Subsidiaries, Joint Ventures and Associates Domestic Subsidiaries, Joint Ventures Proportion of International Subsidiaries, Joint Proportion of and Associates Ownership Ventures and Associates Ownership Subsidiaries Subsidiaries BOB Financial Solutions Limited 100.00% Bank of Baroda (Botswana) Limit
Slide 65: Balance Sheet - Consolidated
Balance Sheet – Consolidated Particulars Dec ’18 Sep ’19 Dec ’19 (INR crore) CAPITAL & LIABILITIES Capital 530 771 925 Share Application Money Pending Allotment 7,000 Reserves & Surplus 48,646 67,406 74,481 Minority Interest 331 354 361 Deposits 6,36,766 9,21,999 9,23,426 Borrowings 70,401 78,699 93
Slide 66: Capital Adequacy - Consolidated
Capital Adequacy - Consolidated Key ratios (Consolidated) Dec ’18 Sep’19 Dec’19 Common Equity Tier I Capital (CET 1) (INR crore) 42,026 61,354 62,468 Tier I (INR crore) 47,035 67,476 71,715 Tier II (INR crore) 7,446 12,070 11,808 Total Capital (INR crore) 54,481 79,546 83,523 CET 1 Ratio (%) 9.74% 1
Slide 67: Awards and Accolades
Awards and Accolades Shri O K Kaul (GM-CC, Mktg., PR & Wealth Management) was conferred with “Most Bank secured 1st Position and was awarded “Top Influential Global Marketing Leaders Award”, Performer in New Accounts Opened under PSU by World Marketing Congress, at Taj Lands Bank Category”, at NSDL
Slide 68: Awards and Accolades
Awards and Accolades Bank was awarded the ‘Global – Lowest Gross Fraud (Issuer)’ by Visa at the Global Service Quality Awards 2018. © 2020 Bank of Baroda. All Rights Reserved Page | 68
Slide 69: Disclaimer
Disclaimer The information contained in this presentation is provided by Bank of Baroda (the “Bank”) to you solely for your information. This document is highly confidential and being given solely for your use and may not be retained by you and neither this presentation nor any part thereof may be (
Slide 70: Thank You
Thank You © 2020 Bank of Baroda. All Rights Reserved Page | 70