Metlife, Inc. · NYSE:MET
Metlife — Investor Day (September 2018)
86 slides from Metlife's investor day presentation, Sep 26, 2018
Slide 1: 2018 Asia Investor Day
Exhibit 99.1 2018 Asia Investor Day September 27, 2018 Exhibit 99.1 2018 Asia Investor Day September 27, 2018
Slide 2: Introduction
Introduction John A. Hall Senior Vice President, Investor Relations Introduction John A. Hall Senior Vice President, Investor Relations
Slide 3: Cautionary Statements on Forward Looking Statements and Non-GAAP Financial Information
Cautionary Statements on Forward Looking Statements and Non-GAAP Financial Information Cautionary Statements on Forward Looking Statements and Non-GAAP Financial Information
Slide 4: Note Regarding Forward-Looking Statements
Note Regarding Forward-Looking Statements This presentation may contain or incorporate by reference information that includes or is based upon forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements give expectations or foreca
Slide 5: Note Regarding Forward-Looking Statements (Continued)
Note Regarding Forward-Looking Statements (Continued) (20) ineffectiveness of risk management policies and procedures; (21) catastrophe losses; (22) increasing cost and limited market capacity for statutory life insurance reserve financings; (23) heightened competition, including with respect to pri
Slide 6: Explanatory Note on Non-GAAP Financial Information
Explanatory Note on Non-GAAP Financial Information Any references in this presentation (except in this Explanatory Note on Non-GAAP Financial Information and Reconciliations) to: Should be read as, respectively: (i) adjusted earnings; and (i) adjusted earnings available to common shareholders; and (
Slide 7: Explanatory Note on Non-GAAP Financial Information (Continued)
Explanatory Note on Non-GAAP Financial Information (Continued) Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures are included in this presentation and in this period’s quarterly financial supplement and earnings news release, which are available at www.metlife.
Slide 8: Explanatory Note on Non-GAAP Financial Information (Continued)
Explanatory Note on Non-GAAP Financial Information (Continued) The following additional adjustments are made to expenses, in the line items indicated, in calculating adjusted expenses: • Policyholder benefits and claims and policyholder dividends excludes: (i) changes in the policyholder dividend ob
Slide 9: Explanatory Note on Non-GAAP Financial Information (Continued)
Explanatory Note on Non-GAAP Financial Information (Continued) • Managed Assets is a financial measure based on methodologies other than GAAP. MetLife utilizes “Managed Assets” to describe assets in its general account investment portfolio which are actively managed and reflected at estimated fair v
Slide 10: Reconciliations
Reconciliations Reconciliations
Slide 11: Reconciliation of Net Income to Adjusted Earnings - Asia
Reconciliation of Net Income (Loss) Available to Common Shareholders to Adjusted Earnings Available to Common Shareholders - Asia 2015 2016 2017 1H 2017 1H 2018 (In millions) Net Income (loss) available to MetLife, Inc.'s common shareholders $ 1,809 $ 1,418 $ 1,296 $ 683 $ 798 Adjustments from net i
Slide 12: Reconciliation of Premiums, Fees & Other Revenues - Asia
Reconciliation of Premiums, Fees & Other Revenues to Adjusted Premiums, Fees & Other Revenues - Asia 2015 2016 2017 1H 2017 1H 2018 (In millions) Total premiums, fees and other revenues $ 8,559 $ 8,983 $ 8,417 $ 4,151 $ 4,225 Less: Unearned revenue adjustments 12 31 13 11 (7 ) Less: Settlement of fo
Slide 13: Reconciliation of Premiums, Fees & Other Revenues - Japan
Reconciliation of Premiums, Fees & Other Revenues to Adjusted Premiums, Fees & Other Revenues - Japan 2015 2016 2017 (In millions) Total premiums, fees and other revenues $ 6,160 $ 6,994 $ 6,357 Less: Unearned revenue adjustments 12 31 13 Less: Settlement of foreign currency earnings hedges (37) 4 2
Slide 14: Expense Detail and Ratios - Asia
Expense Detail and Ratios - Asia 2015 2016 2017 1H 2017 1H 2018 (In millions, except ratio data) Reconciliation of Capitalization of DAC to Capitalization of DAC, as reported on an adjusted basis Capitalization of DAC $ (1,720 ) $ (1,773 ) $ (1,710 ) $ (848 ) $ (960 ) 1 Less: Divested businesses and
Slide 15: Expense Detail and Ratios - Japan
Expense Detail and Ratios - Japan (In millions, except ratio data) 2015 2016 2017 Reconciliation of Capitalization of DAC to Capitalization of DAC, as reported on an adjusted basis Capitalization of DAC $ (1,247 ) $ (1,370 ) $ (1,243 ) 1 Less: Divested businesses and lag elimination — (105 ) — Capit
Slide 16: Reconciliation of Total Investments to Managed Assets
Reconciliation of Total Investments to Managed Assets Asia ($ millions) 2015 2016 2017 1H 2017 1H 2018 Total Investments $ 87,267 $ 93,370 $ 106,809 $ 100,862 $ 110,435 Plus: Cash and cash equivalents 1,869 2,376 2,414 2,898 3,623 Plus: Fair value adjustments 267 224 488 489 570 Less: Policy loans 1
Slide 17: Agenda
Agenda 1. Asia Overview Kishore Ponnavolu, President, Asia Rebecca Tadikonda, EVP, Head of Strategic Growth Markets, Asia and Chief Strategy Officer 2. Asia Financial Overview John D. McCallion, EVP and Chief Financial Officer 3. Japan Overview Sachin N. Shah, EVP and General Manager, Japan 4. Japan
Slide 18: Asia Overview
Asia Overview Kishore Ponnavolu President, Asia Asia Overview Kishore Ponnavolu President, Asia
Slide 19: Introduction
Introduction • Asia is a significant opportunity for growth and value • MetLife is well-positioned to capture growth in the region • MetLife Asia is aligned with the Enterprise strategy • MetLife Asia creates substantial shareholder value 6 Introduction • Asia is a significant opportunity for growth
Slide 20: Attractive Industry Growth Prospects in Asia
Attractive Industry Growth Prospects in Asia 1,2 Gross Written Premiums Key Trends ($ in billions) • Fast growing region $1,154 • Expanding middle class • Aging populations • Demand for savings and protection products $968 • Emergence of digital distribution 2015 2017 1 2 7 Total industry based on g
Slide 21: Diversified Footprint in Asia
Diversified Footprint in Asia Overview • Present in 10 markets with 11 Life businesses South Korea • #4 Multinational insurer in Asia by Japan China Nepal GWP in 2017 Bangladesh India 2 Hong Kong (SAR) Vietnam • Asia contributed >25% of 2017 1 Enterprise adjusted earnings Malaysia Singapore • Innova
Slide 22: Maintaining Strong Growth
Maintaining Strong Growth 1 2017 Life Gross Written Premiums by Market MetLife Asia Highlights Industry Industry MetLife Asia ($ in billions) • Double-digit growth in 2015-2017 2015-2017 China CAGR CAGR China $408 30% 15% • Japan and Korea Japan (7)% 6% $290 outperforming the industry Korea $106 (1)
Slide 23: Balanced Product and Distribution Mix
Balanced Product and Distribution Mix 1H 2018: Sales Product Mix 1H 2018: Sales Distribution Mix 1 Other 9% Career Protection Retirement Agency 32% 33% 29% Bancassurance 28% Savings Independent 35% Agency 34% 1 Includes Group and Direct Marketing sales. Group includes sales achieved by direct, agenc
Slide 24: Asia Overview
Asia Overview Rebecca Tadikonda Executive Vice President, Head of Strategic Growth Markets, Asia and Chief Strategy Officer Asia Overview Rebecca Tadikonda Executive Vice President, Head of Strategic Growth Markets, Asia and Chief Strategy Officer
Slide 25: Asia Aligned with MetLife's Enterprise Strategy
Asia Aligned with MetLife’s Enterprise Strategy Deliver the right solutions Optimize value for the right customers and risk Strengthen Drive operational excellence distribution advantage 12 Asia Aligned with MetLife’s Enterprise Strategy Deliver the right solutions Optimize value for the right custo
Slide 26: Strategic Growth Markets in Asia
Strategic Growth Markets in Asia Overview • Attractive market fundamentals – Large growing population China – Growing middle class Nepal Bangladesh India Hong Kong (SAR) – Increasing financial service needs Vietnam Malaysia • Leveraging MetLife core capabilities – Local expertise – Customer focus –
Slide 27: Asia Financial Overview
Asia Financial Overview John D. McCallion Executive Vice President and Chief Financial Officer Asia Financial Overview John D. McCallion Executive Vice President and Chief Financial Officer
Slide 28: Introduction
Introduction • Maximize value creation • Focus on operating efficiency • Improve cash generation • Solid year-to-date results 15 Introduction • Maximize value creation • Focus on operating efficiency • Improve cash generation • Solid year-to-date results 15
Slide 29: Asia Financial Scorecard
Asia Financial Scorecard 1 ($ in millions) 2015 2017 Change 1H 2017 1H 2018 Change Value and Growth Statutory IRR 11.3% 13.1% +180bps 12.8% 14.0% +120bps Sales $2,359 $2,414 1% $1,254 $1,338 7% Revenues and Assets Gross Written Premiums $17,639 $20,129 7% $9,957 $12,250 23% 2 Assets Under Management
Slide 30: Asia Financial Scorecard (Continued)
Asia Financial Scorecard (Continued) 1 ($ in millions) 2015 2017 Change 1H 2017 1H 2018 Change Earnings 2 Adjusted Earnings $1,352 $1,224 (5)% $596 $690 16% Efficiency 3 Statutory Expense Ratio 21.0% 19.9% (110)bps 19.7% 17.6% (210)bps Direct Expense Ratio 14.5% 15.4% +90bps 14.7% 15.8% +110bps Cash
Slide 31: Improving Returns and Capital Efficiency
Improving Returns and Capital Efficiency 1 New Business Profitability ($ in millions) Internal Rate of Payback Capital Deployed Sales Return (IRR) (Years) 2017 ~$800 $2,414 13.1% 8 2016 ~$900 $2,234 12.3% 10 2015 ~$1,000 $2,359 11.3% 11 1 Under mean reversion scenario for New Business Embedded Value
Slide 32: Capital Deployed in Asia Above Hurdle Rate
Capital Deployed in Asia Above Hurdle Rate IRR above hurdle rate (4+%) IRR above hurdle rate (0-4%) IRR below hurdle rate 1 2017 New Business 98% of Capital Deployed Above Hurdle Rate 1 2016 New Business 88% of Capital Deployed Above Hurdle Rate 1 Under mean reversion scenario for New Business Embed
Slide 33: Fast Growing Statutory Premium
Fast Growing Statutory Premium ($ in millions) 1 Highlights Gross Written Premiums CAGR • Solid topline growth illustrated +7% by growth in gross written $20,129 $18,913 $17,639 premiums +23% $12,250 $9,957 • Business mix shift to FAS 97 products obscures adjusted PFOs 2015 2016 2017 1H 2017 1H 2018
Slide 34: Growing and Diversified General Account Assets Under Management
Growing and Diversified General Account 2 1 Assets Under Management By Currency Composition ($ in millions) +7% $110,254 CAGR +10% $106,546 Other $102,790 $95,195 JPY AUD $87,319 USD 2015 2016 2017 1H 2017 1H 2018 1 2 MetLife refers to assets under management as “Managed Assets”. As of June 30, 2018
Slide 35: Adjusted Earnings Growth Masked by Non-Recurring Items
1 Adjusted Earnings Growth Masked by Non-Recurring Items 1 Adjusted Earnings Highlights ($ in millions) • Several non-recurring items favorably impacted 2015 CAGR -5% $1,352 $1,315 • Japan’s tax rate true up to $1,224 35% negatively impacted 2017 • Transformation creates platform for growth +16% $69
Slide 36: Improving Operational Efficiency
Improving Operational Efficiency 1 Statutory Expense Ratio Highlights • Disciplined expense execution driving operational efficiency -110bps -210bps 21.0% 20.4% 19.9% 19.7% • Solid contribution to 17.6% Enterprise Unit Cost Initiative • Business mix shift to FAS 97 2015 2016 2017 1H 2017 1H 2018 pro
Slide 37: Sustainable Cash Growth
Sustainable Cash Growth Cash Distribution Highlights ($ in millions) • Seek to increase cash distribution from remitting businesses $744 CAGR • Dividends to holding companies +29% 1 were 61% of adjusted earnings $631 in 2017 • Reduce statutory volatility $444 +512% $367 $60 2015 2016 2017 1H 2017 1H
Slide 38: Key Takeaways
Key Takeaways • Maximize value creation • Focus on operating efficiency • Improve cash generation • Solid year-to-date results 25 Key Takeaways • Maximize value creation • Focus on operating efficiency • Improve cash generation • Solid year-to-date results 25
Slide 39: Japan Overview
Japan Overview Sachin N. Shah Executive Vice President and General Manager, Japan Japan Overview Sachin N. Shah Executive Vice President and General Manager, Japan
Slide 40: Introduction
Introduction • Strong value creation and growth • Diverse distribution platform • Solid financial performance 27 Introduction • Strong value creation and growth • Diverse distribution platform • Solid financial performance 27
Slide 41: Effectively Balancing Cash and Growth
Effectively Balancing Cash and Growth 1 Gross Written A&H and FX Premiums Sales +12% YoY Growth +22% YoY Growth Dividend 9M In-force Policies +15% YoY Growth ¥10T Total Assets 1 Accident & Health. Note: Growth results based on Japan fiscal year-end 2017 vs Japan fiscal year-end 2016. In-force polici
Slide 42: Accelerating Value
Accelerating Value Focus Areas • Optimize product and distribution mix • Achieve or exceed benchmark statutory expense ratio • Improve capital efficiency • Accelerate growth in target segments 29 Accelerating Value Focus Areas • Optimize product and distribution mix • Achieve or exceed benchmark sta
Slide 43: Optimizing Value and Risk
Optimizing Value and Risk Sales – MetLife Japan Highlights • Pivot from Yen to FX Life and FX Annuity products 19% 23% 24% 29% • Optimization reduced A&H volume – Suspension of single premium product 35% 55% – Decreased package sales with 68% 77% Yen Life – Deliberate scale-down of 36% sponsor busin
Slide 44: Driving Operational Excellence
Driving Operational Excellence Statutory Expense Ratio¹ Highlights • Real Estate consolidation 8.4% 8.0% 7.5% • Process automation Benchmark 7.1% (2017 Top 2.3% 1.9% Quartile) • Digitalization 1.5% 5.6% 1.1% 6.1% 6.1% 5.6% 4.5% 2015 2016 2017 1Q 2018 Sales Management Expense General Administration E
Slide 45: Outgrowing the Market
Outgrowing the Market GWP Growth – MetLife Japan vs. Market Highlights • Growth in FX products CAGR (2015-2017) – Early pivot from Yen to FX Market (7)% – Product and sales expertise MetLife 6% Japan – Diverse distribution channels Company A (3)% • Increased A&H persistency Company B (5)% Company C
Slide 46: Improved Value and Free Cash Flow
Improved Value and Free Cash Flow 2017 vs. 2015 1 Change New Business - Capital Deployed (11)% 30% Sales / Capital Deployed 82 bps Statutory IRR (3) Years Payback Period 2 Dividend 20% 1 2015 to 2017 CAGR except for Sales / Capital Deployed, Statutory IRR and Payback Period, which show the differenc
Slide 47: Delivering the Right Solutions for the Right Customers
Delivering the Right Solutions for the Right Customers • Longevity concerns for social security sustainability • Financial literacy and retirement planning challenges • Growing demands for dependable partner • Brand Differentiation Change Rougo Source: Reality check-ups report from The Economist Int
Slide 48: Differentiated Customer Value Proposition
Differentiated Customer Value Proposition What drives customer choice? Our Differentiated Customer Proposition Market leading Product / products 31% Coverage Value-added 18% Holistic services end-to-end services Customer 51% experience Digital enabled experience Source: MetLife internal analysis bas
Slide 49: Key Takeaways
Key Takeaways • Improving value creation and free cash flow • Outperforming the market • Ongoing improvements in operational efficiency • Investing to sustain growth and performance See Cautionary Statement on Forward-Looking Statements and Non-GAAP Financial Information for non-GAAP financial infor
Slide 50: Japan Distribution
Japan Distribution Koichiro (Koichi) Yamaguchi Senior Vice President and Sales Channel Head, Japan Japan Distribution Koichiro (Koichi) Yamaguchi Senior Vice President and Sales Channel Head, Japan
Slide 51: Introduction
Introduction • Diversified distribution platform and product portfolio • Broad customer reach • Competitively advantaged distribution mix • Well positioned in growing channels 38 Introduction • Diversified distribution platform and product portfolio • Broad customer reach • Competitively advantaged
Slide 52: Diversified Distribution Platform and Product Portfolio
Diversified Distribution Platform and Product Portfolio 1H 2018: Sales Distribution Mix 1H 2018: Sales Product Mix Direct Yen Life & Marketing Other 6% 4% Career A&H Agency 19% 20% FX Bancassurance Annuities FX Life 39% Independent 43% (Level Agency Premium) 21% 26% Large Agency 14% FX Life (Single
Slide 53: Broad Customer Reach
Broad Customer Reach Channels Customer Segments Customer Needs Products • FX Life (Single Premium) • Asset management, • FX Annuities (Single • Affluent, Senior Inheritance, Bancassurance Premium) Retirement Career Agency • Affluent, Corporate • Protection, Savings, Owner, Family Tax planning • FX L
Slide 54: Well Positioned in Growing Channels
Well Positioned in Growing Channels Sales by Growing Channels Highlights ($ in millions) • Capturing opportunities in growing market segments Bancassurance Large Agency $140 $400 • Nationwide partnerships $350 $120 CAGR CAGR $300 +38% $100 +39% • 100+ financial institutions $250 $80 $200 • ~300 larg
Slide 55: Key Takeaways
Key Takeaways • Unique distribution platform with broad reach • Product portfolio provides risk diversification • Well positioned in growing channels • Investing to maintain competitive advantage 42 Key Takeaways • Unique distribution platform with broad reach • Product portfolio provides risk diver
Slide 56: Japan Financial Overview
Japan Financial Overview Nicholas Walters Senior Vice President and Chief Financial Officer, Japan Japan Financial Overview Nicholas Walters Senior Vice President and Chief Financial Officer, Japan
Slide 57: Introduction
Introduction • Solid sales and premium growth • Adjusted PFOs impacted by Yen Life actions • Underlying expense efficiency improving 1 • Assets under management reflecting solid business growth • Effective allocation of cash and capital 1 MetLife refers to assets under management as “Managed Assets”
Slide 58: Sales Growth in Targeted Products
Sales Growth in Targeted Products Sales Highlights ($ in millions) • Value action execution CAGR -5% $1,541 • Strong growth from high-value targeted products $1,380 $1,378 • 2015 – 2017 growth of 12%, excluding Yen Life & Other +25% $871 CAGR 1 +12% $699 2015 2016 2017 1H 2017 1H 2018 FX Life (Level
Slide 59: Solid Statutory Premium Growth
Solid Statutory Premium Growth ($ in billions) 1 Gross Written Premiums Highlights CAGR $ 16 • Growth in FX sales +6% $ 12 • Increased A&H persistency 8 $ • Product mix shift highlights $ 4 recognition differences 2015 2016 2017 2 Adjusted PFOs $ 8 CAGR -2% 6 $ 4 $ 2 $ 2015 2016 2017 Yen Life & Othe
Slide 60: Adjusted PFOs Impacted by Yen Life Actions
Adjusted PFOs Impacted by Yen Life Actions ($ in billions) Yen Life & Other PFOs Highlights • Yen Life block running off $ 4 CAGR -8% $ 3 • Growth from protection and fee- $ based products 2 $ 1 – A&H growth returning 2015 2016 2017 – FX block increasing A&H and FX PFOs CAGR $ 4 +2% $ 3 $ 2 1 $ 2015
Slide 61: Underlying Expense Efficiency Improving
Underlying Expense Efficiency Improving 1 Statutory Expense Ratio Highlights • Statutory expense ratio lower -130bps on improved operating expense performance coupled with premium growth 8.4% 8.0% • Direct expense ratio higher 7.1% driven by premium recognition 2015 2016 2017 difference Direct Expen
Slide 62: Strong Business Growth
Strong Business Growth 1 Assets Under Management Highlights ($ in billions) • Well diversified currency mix CAGR $98 +11% • Strong net investment income (NII) growth $76 – NII of $1.3B in 1H 2018 – Up from $1.1B in 1H 2015 2015 1H 2018 By Currency Composition: USD JPY Other AUD 1 MetLife refers to a
Slide 63: Effective Allocation of Cash and Capital
Effective Allocation of Cash and Capital Capital Allocations Highlights ($ in billions) • More capital-efficient products $2.1 $2.0 5% 5% • Strict expense control • Steady reinvestment in 35% 38% business • Free cash flow increasing 21% 32% 36% 28% 2015 2017 New Businesses Operating Expenses Dividen
Slide 64: Key Takeaways
Key Takeaways • Sales growth in targeted products • Solid statutory premiums growth • Underlying expense efficiency improving 1 • Increasing AUM reflecting business growth • Effective allocation of cash and capital 1 MetLife refers to assets under management as “Managed Assets”. 51 Key Takeaways • S
Slide 65: China Overview
China Overview Siyi Sun Senior Vice President and General Manager, China China Overview Siyi Sun Senior Vice President and General Manager, China
Slide 66: Introduction
Introduction • China is a fast growing life insurance market • MetLife is well-positioned in China to capture growth • Differentiated strategies that drive scale and generate value 53 Introduction • China is a fast growing life insurance market • MetLife is well-positioned in China to capture growth
Slide 67: China is Still Under-insured
China is Still Under-insured 1 2017 Life Insurance Penetration & Density China Market • Density (premium per capita): Life Insurance Life Insurance $225 Markets Density ($) Penetration 2 • Penetration (premium as a $ 6,756 Hong Kong (SAR) 14.6% percentage of GDP): 2.7% $3,835 Singapore 6.6% $2,411 •
Slide 68: MetLife is Well-positioned in China
1 MetLife is Well-positioned in China Market Highlights • Established in 2004 • Geographic coverage of 566 million 2 population and 55% of GDP 3 • Renminbi 10 billion GWP in 2017 4 • Solvency Ratio: 320%+ • Disciplined and responsible growth 1 2 MetLife presence depicted in blue-shaded area. Source:
Slide 69: Strategic Focus on Accelerating Value
Strategic Focus on Accelerating Value • Scale professional agency • Integrate Telemarketing and Digital • Activate customer value propositions • Generate value with capital efficiency 56 Strategic Focus on Accelerating Value • Scale professional agency • Integrate Telemarketing and Digital • Activat
Slide 70: Scaling Distinctive Professional Agency Force
Scaling Distinctive Professional Agency Force Highlights # of Agents • Highly productive sales force 9,136 • 99% college degree and above +50% • ~60% active agents – sell at least 1 6,358 life insurance policy per month • ~$3,000 sales per active agent per 4,058 month • 6.3% of all agents are member
Slide 71: Capturing Growth by Integrating Digital & Telemarketing
Capturing Growth by Integrating Digital & Telemarketing Telemarketing Digital • 10% 1 Telemarketing market share • 38 Online customer acquisition Digital Partners + Offline TM follow-up • 8 bank partners • 99%+ of digital sales are in WeSure 微保 Accident & Health products • 8 own call centers JD.com
Slide 72: Successfully Launching Compelling Solutions for the Right Customers
Successfully Launching Compelling Solutions for the Right Customers Highlights • Target internationally minded and health proactive affluent customers • Move from product-oriented approach to end-to-end solutions approach • Launch signature moves under the common theme of Health 59 Successfully Laun
Slide 73: Generating Value with Capital Efficiency
Generating Value with Capital Efficiency ($ in millions) 2015 2017 CAGR 2015-2017 Sales $148 $234 26% Capital Deployed ~$200 ~$150 (12)% Statutory IRR >15% >15% See Cautionary Statement on Forward-Looking Statements and Non-GAAP Financial Information for non-GAAP financial information, definitions a
Slide 74: Key Takeaways
Key Takeaways • Significant growth potential in China’s life insurance sector • MetLife China continues to scale, through differentiated distribution and customer solution strategy • Generating value with capital efficiency 61 Key Takeaways • Significant growth potential in China’s life insurance se
Slide 75: Closing Remarks
Closing Remarks Kishore Ponnavolu President, Asia Closing Remarks Kishore Ponnavolu President, Asia
Slide 76: Closing Remarks
Closing Remarks • Asia is a significant opportunity for growth and value • MetLife is well-positioned to capture growth in the region • MetLife Asia is aligned with the Enterprise strategy • MetLife Asia creates substantial shareholder value 63 Closing Remarks • Asia is a significant opportunity for
Slide 77: Q&A
iy MetLife Navigating life together Q&A
Slide 78: MetLife: Navigating life together
iy’ MetLife Navigating life together
Slide 79: John A. Hall
John A. Hall Senior Vice President Investor Relations John Hall is senior vice president and head of investor relations for MetLife, Inc. Appointed to this position in June 2016, Hall manages and coordinates the presentation of MetLife’s financial results, messages and strategies to the analyst and
Slide 80: Kishore Ponnavolu
Kishore Ponnavolu President, Asia Kishore Ponnavolu became president of MetLife’s Asia region and a member of the Company’s Executive Group on September 1, 2018. The region covers a unique mix of mature and growth markets, including Japan, which is MetLife’s second-largest market and largest retail
Slide 81: Rebecca Tadikonda
Rebecca Tadikonda Executive Vice President Head of Strategic Growth Markets, Asia and Chief Strategy Officer MetLife, Inc. Rebecca Tadikonda is Executive Vice President, Head of Strategic Growth Markets, Asia and Chief Strategy Officer for MetLife. In this newly formed role, Tadikonda has responsibi
Slide 82: John D. McCallion
John D. McCallion Executive Vice President and Chief Financial Officer MetLife, Inc. John McCallion is executive vice president and chief financial officer of MetLife, Inc. In this role, he oversees all financial management matters, including financial reporting, treasury, corporate actuarial, tax,
Slide 83: Sachin N. Shah
Sachin N. Shah Executive Vice President General Manager Japan Sachin N. Shah is the Chairman, President and Chief Executive Officer of MetLife Insurance K.K., and Executive Vice President for MetLife Inc. He is responsible for overseeing all of MetLife's operations in Japan. Shah has held these posi
Slide 84: Koichiro (Koichi) Yamaguchi
Koichiro (Koichi) Yamaguchi Senior Vice President Sales Channel Head Japan Koichiro (Koichi) Yamaguchi is Director, Representative Statutory Executive Officer, Chief Distribution Officer, of MetLife Insurance K.K., and Senior Vice President, Sales Channel Head of Japan, for MetLife Inc. He is respon
Slide 85: Nicholas Walters
Nicholas Walters Senior Vice President, Chief Financial Officer Japan Nicholas Walters is Senior Vice President, Chief Financial Officer, MetLife Insurance K.K., and Senior Vice President for MetLife Inc. He is currently responsible for Actuarial Services, Financial Reporting, Expense Management, Pr
Slide 86: Siyi Sun
Siyi Sun Senior Vice President General Manager China Siyi Sun is General Manager of Sino-US United MetLife Insurance Company, and Senior Vice President for MetLife Inc. She was appointed to this position on May 1, 2017. Sun has over 20 years of experience in the life insurance industry with a focus