Norfolk Southern Corporation · NYSE:NSC

Norfolk Southern — Q1 2024 Earnings Presentation

22 slides from Norfolk Southern's earnings presentation, Apr 24, 2024

  1. Slide 1: Q1 2024 Earnings Call

    Q1 2024 EARNINGS CALL April 24, 2024

  2. Slide 2: Forward-Looking Statements / Non-GAAP Measures

    FORWARD-LOOKING STATEMENTS / NON-GAAP MEASURES This presentation and the related materials contain forward-looking statements within the meaning of the safe harbor provision of the Private Securities Litigation Reform Act of 1995, as amended. These statements relate to future events or future perfor

  3. Slide 3: Opening Remarks

    01 Insert New Pictures OPENING REMARKS Alan Shaw President & Chief Executive Officer

  4. Slide 4: Q1 Financial Results

    02 Q1 FINANCIAL RESULTS Mark George Executive Vice President & Chief Financial Officer

  5. Slide 5: First Quarter Results

    FIRST QUARTER RESULTS $ in millions, except EPS GAAP E. Ohio Restructuring Favorable Adjusted Advisory Incident and Other Deferred Tax Costs Q1’24 Costs Charges Adjustment Q1’24 Revenues $3,004 - - - - $3,004 Operating expenses ($2,791) $592 $99 - - ($2,100) Operating ratio 92.9% (1970) bps (330) bp

  6. Slide 6: First Quarter Adjusted Results

    FIRST QUARTER ADJUSTED RESULTS (1) $ in millions, except EPS favorable / unfavorable Adjusted (1) Y-o-Y Q1’24-Q4’23 Q1’24 Q1’23 Q4’23 Variances Variances Revenues $3,004 $3,132 $3,073 ($128) (4%) ($69) (2%) Operating expenses ($2,100) ($2,034) ($2,115) ($66) (3%) $15 1% Operating ratio 69.9% 64.9% 6

  7. Slide 7: Sequential Railway Operating Revenues

    SEQUENTIAL RAILWAY OPERATING REVENUES Q1 2024 vs. Q4 2023 $ millions favorable / unfavorable $3,073 $3,004 $54 $30 $21 $36 $69 ↓17% ↓2% ↓7% ↓3% ↑2% -2% Vol. -3% Vol. +1% Vol. -5% RPU -1% RPU +1% RPU Price Price Price MIX: Unit Change above avg RPU +5k -23k +7k Unit Change below avg RPU -9k -3k -1k Q

  8. Slide 8: Sequential Operating Expense Components

    SEQUENTIAL OPERATING EXPENSE COMPONENTS Adjusted Q1 2024(1) vs. Adjusted Q4 2023(1) $ millions favorable / unfavorable $2,115 $2,100 $23 ↓4% $19 $5 $7 $15 $15 ↓6% ↑2% ↑2% ↑2% ↓1% Purch Svcs $31 Price $23 Prop gains ($12) Inc. Comp ($21) Rents ($8) Other ($9) Payroll ($13) Taxes Materials ($7) Effici

  9. Slide 9: Meaningful Year-on-Year Margin Improvement Will Be Evident As We Progress Through the Year

    MEANINGFUL YEAR-ON-YEAR MARGIN IMPROVEMENT WILL BE EVIDENT AS WE PROGRESS THROUGH THE YEAR • Despite revenue and cost headwinds in the first quarter of 2024, we expect to deliver ~400-450 basis points of operating ratio improvement during the second half of 2024(1) • This is consistent with our plan

  10. Slide 10: Market Overview

    03 MARKET OVERVIEW Ed Elkins Executive Vice President & Chief Marketing Officer

  11. Slide 11: Volume Growth Accompanied by Unfavorable Mix

    VOLUME GROWTH ACCOMPANIED BY UNFAVORABLE MIX Q1 2024 vs. Q1 2023 / Revenue change $ millions / favorable / unfavorable $3,132 $3,004 ($15) ($69) ($44) Q1 2023 Q1 2024 Merchandise Intermodal Coal Total Revenue $1,863M (1%) $745M (8%) $396M (10%) $3,004M (4%) Volume 563,500 - 988,800 8% 167,100 (4%) 1

  12. Slide 12: Railway Operating Revenues

    RAILWAY OPERATING REVENUES Q1 2024 vs. Q1 2023 $ millions favorable / unfavorable $3,132 ↑3% ↑1% $46 $7 $3,004 $115 $35 $128 ↓31% ↓47% $31 ↓4% ↓7% -4% Vol. --% Vol. +8% Vol. -4% RPU +3% RPU -6% RPU Price MIX: Unit Change above Avg RPU +3k -6k -8k Unit Change below Avg RPU -9k +4k +80k Q1 2023 Fuel I

  13. Slide 13: Market Outlook

    Merchandise • Price Gains • Network fluidity MARKET OUTLOOK • Manufacturing Activity Full year revenue up ~3% Intermodal • Import/Export Volumes • Truck Rates • Consumer Demand Coal • Baltimore Port Shutdown • Commodity Prices • Stockpiles A BETTER WAY 13

  14. Slide 14: Operations Overview

    04 OPERATIONS OVERVIEW John Orr Executive Vice President & Chief Operating Officer

  15. Slide 15: Safety Update

    SAFETY UPDATE FRA Personal Injury Index FRA Accident Rate FRA Mainline Accident Rate 1.28 4.50 0.90 0.85 3.90 1.09 3.80 1.03 3.40 Better Better Better 0.56 0.95 0.30 2021 2022 2023 2024 2021 2022 2023 2024 2021 2022 2023 2024 YTD YTD YTD FRA Personal Injury Index calculates the number of FRA Train A

  16. Slide 16: Closing the Margin Gap

    Past 30 Days Actions Outcomes • Current state assessment – defined KPI’s, ✓ 200+ additional locomotives stored or offline Financial Impacts, Safety Blitzes & ✓ System dwell improved 8% Operational Audits ✓ Car velocity improved 8% • Eliminated terminal imbalances ✓ Recrews reduced 22% • Reduced unne

  17. Slide 17: Network Update

    NETWORK UPDATE Car Miles per Day Terminal Dwell (hours) Intermodal Svc Composite 91% 106 28.1 102 86% 101 101 26.3 Better 84% Better Better 98 24.6 83% 23.9 82% 23.2 22.5 91 78% Q1 Q2 Q3 Q4 Q1 Q2* Q1 Q2 Q3 Q4 Q1 Q2* Q1 Q2 Q3 Q4 Q1 Q2* 2023 2023 2023 2023 2024 2024 2023 2023 2023 2023 2024 2024 2023

  18. Slide 18: Thank You

    Thank You www.norfolksouthern.com

  19. Slide 19: Appendix

    APPENDIX A BETTER WAY 19

  20. Slide 20: Operating Expense Components

    OPERATING EXPENSE COMPONENTS Adjusted Q1 2024(1) vs. Adjusted Q1 2023(1) $ millions favorable / unfavorable $2,100 $16 $3 $2,034 ↑5% ↑1% $31 $32 $66 ↑6% ↓10% $46 ↑3% ↑7% EE Levels ($26) Purch Svcs. ($21) Materials ($7) Price $36 Pay rates ($24) Rents ($11) Other ($2) Claims $6 1 1 Q1 2023 Compensati

  21. Slide 21: Reconciliation of 2023 Non-GAAP Measures

    RECONCILIATION OF 2023 NON-GAAP MEASURES $ in millions, except EPS GAAP E. Ohio Adjusted (1) Incident Q1’23 Costs Q1’23 Revenues $3,132 N/A N/A Operating expenses $2,421 ($387) $2,034 Operating ratio 77.3% (1240) bps 64.9% Operating income $711 $387 $1,098 Net income $466 $293 $759 EPS - diluted $2.

  22. Slide 22: Reconciliation of 2023 Non-GAAP Measures

    RECONCILIATION OF 2023 NON-GAAP MEASURES $ in millions, except EPS GAAP E. Ohio Adjusted (1) Incident Q4’23 Costs Q4’23 Revenues $3,073 N/A N/A Operating expenses $2,265 ($150) $2,115 Operating ratio 73.7% (490) bps 68.8% Operating income $808 $150 $958 Net income $527 $113 $640 EPS - diluted $2.32

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