Slide 1: Welcome to the Hold & Release Capability Session
WELCOME TO THE HOLD & RELEASE CAPABILITY SESSION Mondelez International Public
Slide 2: Please pay attention to our instructions
PLEASE PAY ATTENTION IN OUR INSTRUCTIONS Grab your cellphone This session is recorded and posted into MDLZ website We might answer your question privately if there Is something confidential involved Have a nice Please fill the survey. Link will be shared in the Q&A You can turn on subtitles (we have
Slide 3: Moderator and presenter for today's training
MODERATOR FOR TODAY’S TRAINING Nathalia Galliano Supplier Quality Manager Mondelēz Global Supplier Quality São Paulo, Brazil Today’s Presenter Tamiris Fonseca Plant Quality Manager Curitiba Plant, BU BRAZIL Curitiba, Brazil MDLZ Curitiba is the second-largest plant in the world within the MDLZ sites
Slide 4: Mondelez International Public
6 Mondelez International Public
Slide 5: What is included on this program?
WHAT IS IT INCLUDED ON THIS PROGRAM? RAW Materials Records of: Packaging Materials Quantities Code dates labels Batch numbers Semi-finished products Product numbers Reason for hold/release finished products Investigative information Disposition Rework traceability Materials and products pending test
Slide 6: Session 8.4
Tough requirements complied by Curitiba plant will come to your screen! Because they are Internal Manufacturers, they must follow more restrictive requirements Important allerts will appear in our slides with these watch outs! In case you have questions about it, it is highly recommended to read Sup
Slide 7: Importance of a robust hold and release program
IMPORTANCE OF A ROBUST HOLD AND RELEASE PROGRAM Protecting Product Quality and Mitigating Risks and Costs safeguarding Consumers and Safety Brand Integrity It minimizes the risk of costly The core function of the Hold recalls and reputational damage The ultimate goal of the and Release program is by
Slide 8: Training objectives
TRAINING OBJECTIVES Understand mdlz hold and release program Understand how to properly identify products requiring hold Understand how to execute the program How to implement continuous improvement in the process 10 Mondelez International Public
Slide 9: Definitions
DEFINITIONS The process of segregating and controlling materials (raw materials, packaging, work-in-progress, or finished goods) that hold potentially do not meet required quality, safety, or regulatory standards. release The formal authorization to use, process, or ship materials that were previous
Slide 10: Stages of hold
STAGES OF HOLD First: Comunication Communicate all involded areas: manufacturing, Second: inventory quality, logistic Initial quantity of product, SIXTH: Disposition material, ingredient on hold It consists of ensuring the final disposal, according to the decision of use or destination, for example:
Slide 11: Classification of hold
CLASSIFICATION OF HOLD A lot of NCs related SQE requires minimally 2 different types of hold by severity Level 1: Food safety or regulatory issues Level 2: Quality issues You can have more levels if you need Hold 1 Hold 2 Hold 3 CONFIRMED food safety problem or high POTENCIAL food safety, regulatory
Slide 12: Important difference between Hold 1 and 2 for suppliers
IMPORTANT DIFFERENCE BETWEEN HOLD 1 AND 2 FOR SUPPLIERS Hold 1 Hold 2 All affected product or material shall be - Each shipping unit of product or visually identified as being on hold within its material shall be visually identified with storage location (e.g., segregation of an hold stickers, tags
Slide 13: How a Hold 1 works
HOW A HOLD 1 WORKS First moment: the special situation is identified, classified as Hold I. STEP’S RESPONSABILITYS cOMMENTS Communication: corporate quality and manufacturing are warned, and production communication quality activities are stopped. Inventory: after the retention request, made by the
Slide 14: Here is an example of Hold 1 process
HERE IS AN EXEMPLE OF HOLD 1 PROCESS communication Inventory Segregation disposal Considering the decision for the involved batch was destruction, it is necessary to monitor the entire process until the product's Initial Hold notification is communicated via a The hold is communicated via email to a
Slide 15: How a Hold 2 works
HOW A HOLD 2 WORKS For Internal Manufacturers Hold 2 includes regulatory issues and Hold 3 is about quality First moment: the special situation is identified, classified as Hold issues. For II. Suppliers Hold 2 is already connected with quality issues only STEP’S RESPONSABILITYS cOMMENTS Communicati
Slide 16: Defining a robust process
DEFINING A ROBUST PROCESS Best practices that ensure a robust hold and release program GOOD PRACTICES standard operating procedure training of all areas DEFINE GOVERNANCE FOR THE Health check of the program involved in the SOP HOLD AND RELEASE PROGRAM Develop a comprehensive procedure for the hold C
Slide 17: Governance example
GOVERNANCE EXAMPLE Governance over the management of the hold program must be robust and provide relevant information for future evaluation, such as trend analysis. database Power bi Action plans (solvace) DATAbASE THE iNFORMATiON’S: DASHbOARD THE quAliTY iNFORMATiON’S Corrective action and preventi
Slide 18: Continuous improvement in the process
CONTINUOUS IMPROVEMENT IN THE PROCESS A systematic evaluation/ audit of the hold and release program shall be conducted at least annually at each site to assure the system functions properly. This audit and the follow up and close out of MONITORING relevantLOSS ERRADICATION identified corrective act
Slide 19: To suppliers
Personnel shall be designated with the authority and responsibility for management of hold and release programs Where product or material placed on holds needs to be moved to external storage or between facilities, procedures shall be in place to maintain the integrity of the hold TO SUPPLIERS After
Slide 20: Thank you!
THANK Please, don’t forget to fill our survey You know it is important for all of us ;) YOU! 26 Mondelez International Public