Western Union Company (the) · NYSE:WU

Western Union Company (the) — Investor Day (March 2016)

104 slides from Western Union Company (the)'s investor day presentation, Mar 10, 2016

  1. Slide 1: This Is Investor Day

    THIS IS INVESTOR DAY wi { a \ 4 E : a Non WM j Fi moving money for better

  2. Slide 2: Opening Video

    \WW OPENING VIDEO WESTERN ‘moving money for better

  3. Slide 3: Agenda

    Agenda 8:30 AM 9:00 AM 9:15 AM 9:30 AM 10:05 AM Overview Brand & Platform Retail C2C & C2B Break & WU 2020 Consumer Strategy Insights Odilon Almeida & Hikmet Ersek Libby Chambers David Thompson Jean Claude Farah 10:25 AM 10:45 AM 11:00 AM 11:20 AM 11:55 AM wu.com & Business Financial Q&A Closing Dig

  4. Slide 4: Disclaimers

    Disclaimers The following presentations contain certain statements that are forward-looking within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions that are difficul

  5. Slide 5: This is Hikmet Ersek, President and CEO

    NWS THISIS HIKMET ERSEK Presidentand CEO

  6. Slide 6: WU 2020: Leading in Cross-Border, Cross-Currency Money Movement

    WU 2020: LEADING IN CROSS-BORDER, CROSS-CURRENCY MONEY MOVEMENT Maintain leadership in traditional retail money transfer Extend leadership in company branded digital money transfer Leverage platform to serve new use cases and customer segments

  7. Slide 7: Solid Foundation

    Solid Foundation % OF REVENUE REVENUE GROWTH CC* 2015 2014 2015 79% CONSUMER-TO-CONSUMER* 3% 3% REVENUE GROWTH CC* 12% CONSUMER BILL PAY 10% 11% 4% IN 2014 7% BUSINESS SOLUTIONS 4% 7% 4% IN 2015 5% WU.COM** MONEY TRANSFER* 29% 26% *Retail initiated money transfer declined 4% in 2015 and was flat in

  8. Slide 8: Building on solid foundation

    Building on solid foundation $817M 5% returned to Increased Stable Delivering shareholders in EPS by 5% operating on outlook 2015 through to $1.67* margin dividends in 2015 and share repurchases *Note: Excluding Paymap settlement charge. See appendix for reconciliation of Non-GAAP to GAAP financial

  9. Slide 9: Business in Countries and Territories

    BUSINESS IN COUNTRIES AND TERRITORIES

  10. Slide 10: Retail Locations

    + RETAIL LOCATIONS

  11. Slide 11: ATMs & Kiosks

    ATMS & KIOSKS

  12. Slide 12: Accounts

    ACCOUNTS

  13. Slide 13: Brand Awareness

    BRAND AWARENESS 90% 95% 95% USA UK EUROPE 93% GERMANY 100% 99% FRANCE PHILLIPPINES 94% SAUDI 96% 99% AUSTRALIA 100% ITALY 99% MEXICO INDIA 90% AFRICA Source: 2014 Western Union Brand Tracking StudyBase: *Migrant International Money Transfer Senders / **International Money Transfer Receivers (all cat

  14. Slide 14: Currencies Available

    CURRENCIES AVAILABLE

  15. Slide 15: Corridors

    1 6K fe CORRIDORS ° >

  16. Slide 16: Consumers

    CONSUMERS

  17. Slide 17: World Class Management Team

    World Class Management Team HIKMET ERSEK RAJ AGRAWAL LIBBY CHAMBERS DAVID THOMPSON ODILON ALMEIDA JEAN CLAUDE FARAH RICHARD WILLIAMS President, CEO EVP and CFO EVP, Chief Strategy and EVP, Chief Technology Officer EVP and President Americas EVP and President EVP and Chief Human Product Officer Globa

  18. Slide 18: World Class Board of Directors

    World Class Board of Directors Hikmet Ersek Jack M. Greenberg Frances Fragos Solomon D. Trujillo Townsend Betsy D. Holden Martin I. Cole Robert W. Selander Michael A. Miles, Jr. Roberto G. Mendoza Jeffrey A. Joerres Richard A. Goodman Linda Fayne Levinson

  19. Slide 19: To Be the Leader in Cross-Border, Cross-Currency Money Movement

    TO BE THE LEADER IN CROSS-BORDER, CROSS-CURRENCY MONEY MOVEMENT

  20. Slide 20: Western Union 2020 vision

    Western Union 2020 vision Cross-Border Consumer Money Transfer Cross-Border Platform – Technology – Settlement PAYOUT FUNDS IN NETWORK –FX Cross-Border – Funding Payments – License – Regulation – Compliance – Data Management WU Retail Retail Locations, Kiosks, ATMs Consumer Accounts Banks, Wallets,

  21. Slide 21: Leadership in digital

    Leadership in digital ~$50M INCREASE IN REVENUE ~$300M 2015 REVENUE $177M REVENUE* $39M wu. money com/mobile transfer 2015 REVENUE $ 4M REVENUE** *12 months ended 9/30/15 **12 months ended 3/30/15

  22. Slide 22: WU 2020: New growth opportunities

    WU 2020: New growth opportunities Use case Product Channel Distribution Brand Operations FROM ONE… TO MANY… Remittance support Support • Urgent • Gifting • Goods/services • Tourism C2C C2C • B2B • B2C • C2B Retail • Web • Mobile • Social Media Retail focus Bank Accounts • ATMs/Kiosk • Cards Agent-ce

  23. Slide 23: WU 2020: Leading in Cross-Border, Cross-Currency Money Movement

    WU 2020: LEADING IN CROSS-BORDER, CROSS-CURRENCY MONEY MOVEMENT Maintain leadership in traditional retail money transfer Extend leadership in company branded digital money transfer Leverage platform to serve new use cases and customer segments

  24. Slide 24: Customer Voices

    \WW CUSTOMER VOICES 1 wegnion WW ‘moving money for better

  25. Slide 25: EVP, Chief Strategy and Product Officer

    EVP, Chief Strategy and Product Officer

  26. Slide 26: Meeting the needs of many customer segments

    Meeting the needs of many customer segments

  27. Slide 27: Core retail consumers

    “Core” retail consumers KEY REASONS FOR SENDING: Gifting Emergency Support – C2C cash send market expected to grow low single digits in coming years* – Trust, speed, and location are key elements for this segment *SOURCE: WU 2014 Global Consumer Tracking Study, Nielsen; McKinsey Payments Map

  28. Slide 28: Digital consumers

    Digital consumers Payments for Gifting Support goods/service – C2C digital send market expected to grow 20%+ in coming years* – Over 1 billion bank accounts can accept a money transfer from WU MILLENNIALS REPRESENT 35 ** 46%+ COUNTRIES LIVE ON WU DIGITAL CUSTOMER WU.COM BASE *SOURCE: McKinsey Paymen

  29. Slide 29: Social media consumers

    Social media consumers KEY REASONS FOR SENDING: Bill/payback Sharing Gifting Support – Future growth opportunity, driven by smart phone adoption and desire for immediacy – WU Connect is a leading solution for social media platforms Viber (+600 million users) WeChat (+500 million users) Others in pip

  30. Slide 30: SMEs with expanding cross-border needs

    SMEs with expanding cross-border needs – SMEs need straightforward and trusted support for sending and receiving payments across borders – WUBS can help SMEs manage payment risk, cash flow, and currency exposure

  31. Slide 31: Global brand reach and followership

    Global brand reach and followership 91%* 8.3/10* 150M** BRAND BRAND CONSUMERS AWARENESS TRUST SERVED 33M** 8M MYWU SOCIAL MEDIA MEMBERS FOLLOWERS * Source: WU 2014 Global Consumer Tracking Study: Aided awareness of Migrant International Money Transfer Senders; Countries: France, Germany, Italy, Unit

  32. Slide 32: Customers tell us our brand is about…

    Customers tell us our brand is about…

  33. Slide 33: And a confident new visual identity…

    And a confident new visual identity… HISTORICAL LOGOS NEW LOGOS & VISUAL IDENTITY

  34. Slide 34: …appeals to our customer targets

    …appeals to our customer targets “This WU really feels like they belong in 2015, it’s an expanding, versatile * brand that adds genuine value.” + — Millennial Tech Savvy INCREASE IN CONSIDERATION AMONG MONEY TRANSFER USERS “My opinion of WU has totally changed. They now feel modern, innovative, up t

  35. Slide 35: New look is effective in retail and digital formats

    New look is effective in retail and digital formats RETAIL DIGITAL MOBILE KIOSK/ATMs SOCIAL INTEGRATION

  36. Slide 36: Brand integrates well with others, and enhances trust

    Brand integrates well with others, and enhances trust Consumer propensity to send international money transfer via Social Media/Messaging platform when sent by WU +56%* +43%* +67%* +76%* *Source: Western Union Consumer Research with Social Media users 2015, US and UK

  37. Slide 37: Positioning the brand for businesses and their needs

    Positioning the brand for businesses and their needs

  38. Slide 38: Positioning the brand for businesses and their needs

    Positioning the brand for businesses and their needs

  39. Slide 39: Marketing campaign evolving

    Marketing compalgne \ \wi evolving to ad p 1 occasions sovFEeS Wii Evs NWA ES cace, vant INDONESIA ‘HE Cost OF Aare.

  40. Slide 40: …and we are fully embracing our brand purpose

    …and we are fully embracing our brand purpose EDUCATION FOR BETTER CHAIN OF BETTERS Aligning Foundation Activities Aligning Marketing Activities to our Brand Purpose to our Brand Purpose

  41. Slide 41: This is David Thompson

    THIS IS DAVID THOMPSON EVP, Chief Technology Officer Global Operations and Technology (GO-Tech)

  42. Slide 42: Cross Border Platform

    WESTERN \WW Cross Border Platform

  43. Slide 43: WU Transaction Process

    WU Transaction Process Behind the Scenes TOUCH ID PROFILE CARD SCAN ANDROID / IOS Big Data Hadoop Data Science Monitoring Web & Mobile Frameworks Cutting Edge Analytics Modeling Tools Global Content Management Middleware Integration Cross-Currency Analyze 200 Countries and Territories Settlement in

  44. Slide 44: Cross-Border Technology

    Cross-Border Technology Modern Front-End Technology Omni-Channel Framework Modern Integration Layer Application Programming Interface Cards, ACH, iACH Sofort, Ideal, Trustly WUPay 20+ Run-time Vendor Integrations 500+ Calculated variables 50+ Statistical Models Billions of rows of data Petabytes of

  45. Slide 45: Global Compliance Program Capabilities

    Global Compliance Program Capabilities SENDER RECEIVER DYNAMIC CUSTOMER INFORMATION COLLECTION REQUIRED REGULATORY DISCLOSURES CUSTOMIZABLE SUITE OF CONTROLS 1,000+ UNIQUE REAL TIME DECISIONING RULES

  46. Slide 46: A Leading Technology and Operations Organization

    A LEADING TECHNOLOGY AND OPERATIONS ORGANIZATION MROC Mexico LAROC Costa Rica EUROC Lithuania AROC Philippines ~2,200 DEDICATED COMPLIANCE PROFESSIONALS REAL-TIME RESPONSE WITHIN MILLISECONDS 1,000 REAL-TIME DECISIONING RULES TRANSACTIONS PER SECOND

  47. Slide 47: EVP and President Middle East, Africa, Asia Pacific, Eastern Europe and CIS

    EVP and President Middle East, Africa, Asia Pacific, Eastern Europe and CIS

  48. Slide 48: Consumer-to-Consumer

    Consumer-to-Consumer REVENUE GROWTH OPERATING MARGIN CONSTANT CURRENCY* 3% 3% 23.4% 24.0% 2014 2015 2014 2015 *Note: See appendix for reconciliation of Non-GAAP to GAAP financial measures.

  49. Slide 49: Cash Opportunity

    Cash Opportunity 69% RUSSIA 46% SPAIN 45% 20% CHINA USA 56% GREECE 68% 81% INDIA SAUDI ARABIA 55% 47% 85% MALAYSIA MEXICO GLOBAL 90% NIGERIA 14% 77% AUSTRALIA PERU Source: MasterCard Report: Global Journey from Cash to Cashless—consumer global retail payment transactions. Sept 2013

  50. Slide 50: Retail: Our foundation for growth

    Retail: Our foundation for growth 500K+ Retail: Our foundation for growth AGENT LOCATIONS Global cross-border funds-in and funds out network Easy access Money-in-minutes* Appeal to cash-centric customers * Service subject to local availability

  51. Slide 51: Globally diversified network

    Globally diversified network M I S C . B A N K S Convenience Stores Drug/Medical Stores Supermarkets / Groceries Travel, Ent & Mobile Flagship Excellence in Execution DOUBLE- DIGIT REVENUE GROWTH IN 2015: WU.COM & TO ACCOUNTS

  52. Slide 52: Excellence in Execution

    Excellence in Execution DOUBLE- DIGIT REVENUE GROWTH IN 2015: WU.COM & TO ACCOUNTS Omni-channel messaging for cash and account Introductory pricing into Account Media and grassroots activation Direct engagement with 150K+ consumers * Currency adjusted

  53. Slide 53: Excellence in Execution

    Excellence in Execution Consumer choice enabling faster-than-market growth Multi-brand pay-in and pay-out options Mexico pay-out network doubled in the last 2 years DOUBLE-DIGIT REVENUE GROWTH FY 2015 M E X I C O N E W S Locations expand for remittance receivers

  54. Slide 54: Capitalizing on an opportunity

    Capitalizing on an opportunity Approximately 300 workers’ facilities visited Majority Asian population Detailed mapping and activation Over 180 promoters and brand ambassadors 150K

  55. Slide 55: Nepal earthquake

    Nepal earthquake Mobilization in 24hrs Remote CSC Technology Fee Waiver supported by global awareness Committed Agents 72HRS FULLY OPERATIONAL

  56. Slide 56: Continuing the path of growth

    Continuing the path of growth Building our global funds in/out capabilities Capitalization on global diaspora trends Enhancing our customer experience

  57. Slide 57: EVP and President Americas and European Union

    EVP and President Americas and European Union

  58. Slide 58: In an evolving financial services world

    In an evolving financial services world REAL TIME GREATER RELIABILITY MULTIPLE ACCESSIBILITY PRICE CHECK CONTROL CHANNELS

  59. Slide 59: WU delivers:

    WU delivers: 16K+ CORRIDORS Platform for cross border MT growth Channel choice linking digital and cash 200 countries and territories

  60. Slide 60: Our customers:

    Our customers: We are meeting our evolving customer needs Support Gifting Urgent Good & Services Business Travel & Tourism by linking cash and digital

  61. Slide 61: Digitizing the retail experience

    Digitizing the retail experience 100K+ KIOSKS/ATMS 700 locations Approx. 8,000 5,000 units locations Top French FY’15: 36% cities Q4’15: 155% trx growth trx growth High traffic locations

  62. Slide 62: Excellence in Execution

    Excellence in Execution \wid Mobile platform transforming convenience

  63. Slide 63: Consumer Bill Payments

    Consumer Bill Payments 500M $87B TRX IN PRINCIPAL 3.6M CUSTOMERS 50K 10M US LOCATIONS USTOMERS 13K ARG .5K+ BILLERS LOCATIONS 260M 2.5K TRANSACTIONS BILLERS 240M TRANSACTIONS

  64. Slide 64: Consumer Bill Payments

    Consumer Bill Payments REVENUE GROWTH OPERATING MARGIN CONSTANT CURRENCY* 11% [VALUE 10% 16.5% ]* 2014 2015 2014 2015 * Excluding Paymap settlement charge. See appendix for reconciliation of Non-GAAP to GAAP financial measures.

  65. Slide 65: Consumer Bill Payments

    Consumer Bill Payments CHANNELS FEATURES WALK-IN EBILL MOBILE VOICE ACTIVATION INTERNET DYNAMIC MESSAGING CALL CENTER NEW TECH DEVICE New New New Payment Billers Partners Methods

  66. Slide 66: Testimonial Video

    \WW TESTIMONIAL VIDEO 20 wegnion WW ‘moving money for better

  67. Slide 67: This is Khalid Fellahi

    \WWLy THISIS KHALID FELLAHI SVP and GM, WU Digital

  68. Slide 68: Strong digital presence and track record of growth

    Strong digital presence and track record of growth Digital Channel1 WU.com Money Transfer ? ~$300M 2015 revenue ? 26% CC2 revenue growth 2015 ? Since 2010: 3X revenue, 5X ? 27% 5 year revenue CAGR transactions, 6X principal WU.com Send Markets Bank Payout ? 35 countries; +10 in 2015 ? 1B+ accounts,

  69. Slide 69: Where WU plays in digital C2C

    Where WU plays in digital C2C USE CASES Support Consumers – Different from retail base Digital C2C Market More affluent Gifting Fast growing category within More banked the remittance industry1 More tech savvy Emergency – Largely incremental 1. WU 2014 Global Consumer Tracking Study, Nielsen; McKins

  70. Slide 70: Key capabilities driving growth

    Key capabilities driving growth Pay In Mobile – 3+ million downloads1 – Cash in 200+ markets + – Bank in 50+ markets – Rating from customers2 – Mobile Wallet in – Top 20 app in “Finance“3 10+ markets 1. App Annie.com. 2. 4-star+ rating for both U.S. iOS and Android apps as of Dec 31, 2015. 3. AppAnn

  71. Slide 71: Key capabilities driving growth

    Key capabilities driving growth Mobile – 3+ million downloads1 + – Rating from customers2 – Top 20 app in “Finance“3 1. App Annie.com. 2. 4-star+ rating for both U.S. iPhone and Android apps as of Dec 31, 2015. 3. AppAnnie.com, Downloads Rank average for U.S. Android and iPhone apps for Oct 2015 thr

  72. Slide 72: Key capabilities driving growth

    Key capabilities driving growth Pay In Optimizing for consumer choice & relevance across 35 send markets PAY WITH MY BANK FASTER PAYMENTS CARD IO

  73. Slide 73: Key capabilities driving growth

    Key capabilities driving growth India Direct to Bank Send Pay Out – Cash in 200+ markets – Bank in 50+ markets Sent: 4:41 EDT Received: 4:47 EDT – Mobile Wallet in 10+ markets

  74. Slide 74: Digital partnerships

    Digital partnerships DISTRIBUTION EVOLUTION Expand retail Launch Integrate with Be on consumers’ Embed where network website when online banking home screens as consumers consumers move as consumers the smartphone socialize and online manage finances becomes most spend their time online used device

  75. Slide 75: Digital partnerships: WU Connect

    Digital partnerships: WU Connect Multi- WU Opportunity Currency FX Trusted money transfer Funds one tap away In/Out New customer segments Potential Partner Universe Risk Large digital audiences: Management messaging apps, social media, telcos Partner Value Proposition Compliance Engagement, loyalty,

  76. Slide 76: This is Kerry Agiasotis

    THIS IS KERRY AGIASOTIS President, Western Union Business Solutions

  77. Slide 77: Business Solutions today

    Business Solutions today AIM: Be the leading provider of cross-border cross-currency payments and services to businesses globally TO 100K CLIENTS IN 31 COUNTRIES CURRENCIES TO 200 COUNTRIES AND TERRITORIES 17K MAKING TRANSACTIONS A DAY SENDING $ 80B PRINCIPAL ANNUALLY

  78. Slide 78: Business Solutions

    Business Solutions Revenues $399 million in 2015 REVENUE GROWTH CONSTANT CURRENCY* 7% 4% 2014 2015 EBITDA MARGIN* 15.1% 10.9% 2014 2015 *Note: See appendix for reconciliation of Non-GAAP to GAAP financial measures.

  79. Slide 79: Unprecedented growth in SMEs

    Unprecedented growth in SMEs By 2019, international SMEs will generate over 50% of their revenues from abroad* Creating complexity that SMEs are not well equipped to manage VISIBILITY 50% of SME’s don’t track their exposure** CERTAINTY 78% of SME_s don_t know the value of foreign invoices until time

  80. Slide 80: Customer driven technology solutions

    Customer driven technology solutions WU GlobalPay WU Business FX Services 85,000+ customers in 14,000+ businesses in 16 countries 25 countries using managing Foreign Currency online platforms for FX FX Cash Cash and Risk Management payables and receivables FX Payables and Receivables Educational Ins

  81. Slide 81: Customer success

    Customer success “I can set profit margins and budgets more effectively.” – Jo Sujana, Director, Gideon Services Inc. SOLUTION: GlobalPay BUSINESS NEEDS Streamlined solution for capturing and managing foreign invoices and sales orders Greater visibility and management of fx exposures Reduction in th

  82. Slide 82: Customer success

    Customer success _Providing international services has helped us increase client retention and wallet share and has had a positive impact to our non-interest income. Sudhir Dole, MD & CEO, ICICI Bank UK PLC._ [Graphic Appears Here] SOLUTION: GlobalPay FI BUSINESS NEEDS White labelled International P

  83. Slide 83: Customer success

    Customer success SOLUTION: GlobalPay Education “WUBS provides improved controls to BUSINESS NEEDS better manage these special payments and allows us to save money and – Ability to simplify international valuable time.” – Nancy Majerek, student payments via local Treasury Manager, University of payme

  84. Slide 84: Customer success

    Customer success _Thank you for your partnership that made our swift response possible. Erica Taveres, International Medical Corps [Graphic Appears Here] SOLUTION: GlobalPay NGO BUSINESS NEEDS Send aid immediately to challenging places with limited or no banking systems Require total transparency an

  85. Slide 85: NGO GlobalPay Video

    \WW NGO GLOBALPAY VIDEO 10 WESTERN ‘moving money for better

  86. Slide 86: Business Solutions future growth

    Business Solutions future growth Further leveraging core assets of WU presents additional future growth opportunities in the B2B and B2C arenas FUTURE OPPORTUNITY MASS PAYMENTS GEOGRAPHIC EXPANSION INTERNATIONAL TRADE RECEIVABLES

  87. Slide 87: This is Raj Agarwal, EVP and CFO

    This is RAJ AGARWAL EVP and CFO

  88. Slide 88: Financial strength

    Financial strength INVESTMENT $4.3B RETURNED TO SHAREHOLDERS GRADE RATING 2011 – 2015 $1.1B $1.3B OPERATING CASH FLOW CASH FREE CASH FLOW 25.8% 75% EBITDA MARGIN* OF OPERATING CASH FLOW** 20.9% OPERATING MARGIN*

  89. Slide 89: Stable operating margins

    Stable operating margins Currency driving recent fluctuations OPERATING MARGIN 20.0% 20.3% 20.9%* ~20% 2013 2014 2015 2016 OUTLOOK CURRENCY IMPACT VS. PRIOR YEAR 0.4% (~1.0%) *Excluding Paymap settlement charge. See appendix for reconciliation of Non-GAAP to GAAP financial measures.

  90. Slide 90: Stable operating margins

    Stable operating margins MARGIN IMPACT 2014 – 2016 + Cost savings initiatives, other efficiencies, FX hedges – IT investment, compliance investment, stronger dollar

  91. Slide 91: Operating margins

    Operating margins Operating leverage from revenue growth C2C commission rate Compliance Marketing 40% 45% 3.6% 3.8% FIXED COSTS OF REVENUES OF REVENUES Note: 2015 percentages

  92. Slide 92: Operating margins

    Operating margins Cost savings Currency/ New initiatives hedges businesses – Models still HEDGES evolving $32M MINIMIZE NEAR-TERM – IT investment INCREMENTAL FX IMPACTS ON – Incremental SAVINGS 2015 PROFIT revenue is key

  93. Slide 93: Capital allocation

    Capital allocation Reinvest in business CAPITAL SPENDING 4% OF REVENUES 2013 – 2015 Return to shareholders – Balanced payout between dividends and share repurchases – Maintain investment grade rating Strategic M&A – Evaluate opportunities in cross-border money movement

  94. Slide 94: Capital allocation

    Capital allocation 2013 – 2015 % of Operating Cash Flow $3.2B $2.5B 43% 21% 27% $1.4B $0.7B $0.9B NET INCOME OP. CASH FLOW CAPEX DIVIDENDS SHARE REPURCHASES

  95. Slide 95: Capital allocation

    Capital allocation QUARTERLY DIVIDEND LEVELS $0.16 $0.155 $0.125 $0.10 $0.08 $0.07 $0.06 1Q 2010 4Q 2010 2Q 2011 1Q 2012 4Q 2012 1Q 2015 1Q 2016

  96. Slide 96: Capital allocation

    Capital allocation Repurchases Dividends REPURCHASES AND DIVIDENDS $753M $817M $671M $500M $488M $394M $277M $265M $317M 2013 2014 2015

  97. Slide 97: Cash flow

    Cash flow ~3.5% ~8% Current dividend, 2016 and 2017 repurchase annualized $0.64: authorization $712 million remaining: ~3.5% yield ~8% of market capitalization Note: Based on closing stock price as of 2/29/2016

  98. Slide 98: Solid core business generating strong cash flow

    Solid core business generating strong cash flow combined with strong balance sheet – Provides flexibility for – Allows for continued growth investments high returns of cash flow to shareholders

  99. Slide 99: This is Investor Day

    THIS IS INVESTOR DAY Ww id ™, ion WU —- moving money for better

  100. Slide 100: Non GAAP Measures

    Non GAAP Measures Western Union’s management believes the non-GAAP financial measures presented provide meaningful supplemental information regarding our operating results to assist management, investors, analysts, and others in understanding our financial results and to better analyze trends in our

  101. Slide 101: Reconciliation of Non GAAP Measures

    Reconciliation of Non GAAP Measures FY2014 FY2015 Consolidated Metrics Revenues, as reported (GAAP) $ 5,607.2 $ 5,483.7 Foreign currency translation impact (a) 157.5 322.6 Revenues, constant currency adjusted $ 5,764.7 $ 5,806.3 Prior year revenues, as reported (GAAP) $ 5,542.0 $ 5,607.2 Revenue cha

  102. Slide 102: Reconciliation of Non GAAP Measures

    Reconciliation of Non GAAP Measures FY2014 FY2015 Consumer-to-Consumer Segment Revenues, as reported (GAAP) $ 4485, .8 $ 4,343.9 Foreign currency translation impact (a) 80.7 256.0 Revenues, constant currency adjusted $ 4,566.5 $ 4,599.9 Prior year revenues, as reported (GAAP) $ 4,433.6 $ 4,485.8 Rev

  103. Slide 103: Reconciliation of Non GAAP Measures

    Reconciliation of Non GAAP Measures Consumer-to-Business Segment FY2014 FY2015 Revenues, as reported (GAAP) $ 598.8 $ 637.7 Foreign currency translation impact (a) 70.1 24.6 Revenues, constant currency adjusted $ 668.9 $ 662.3 Prior year revenues, as reported (GAAP) $ 608.5 $ 598.8 Revenue change, a

  104. Slide 104: Reconciliation of Non GAAP Measures

    Reconciliation of Non GAAP Measures Business Solutions Segment FY2014 FY2015 Revenues, as reported (GAAP) $ 404.6 $ 398.7 Foreign currency translation impact (a) 4.5 36.1 Revenues, constant currency adjusted $ 409.1 $ 434.8 Prior year revenues, as reported (GAAP) $ 392.9 $ 404.6 Revenue change, as r

Western Union — Investor Day (March 2016) on 6ix