Spar Group, Inc. · NASDAQ:SGRP
Spar — Earnings Presentation (August 2025)
28 slides from Spar's earnings presentation, August 2025
Slide 1: SPAR 2025 Shopper Insights Survey
SPAR 2025 SHOPPER INSIGHTS SURVEY
Slide 2: Table of Contents
Table of Contents Study Overview Key Findings Summary of Results • Business & Research • Shopping Behaviors Needs • Technology & Shopping • Intended Use • Target & Distribution • Methodology 2
Slide 3: Study Overview
Study Overview • Business & Research Needs • Intended Use • Target & Distribution • Methodology 3
Slide 4: Business Needs, Research Needs, Target & Distribution, Methodology
Business Needs Target & Distribution The team is looking to explore consumers’ awareness and Sample consists of: attitudes towards shopping in stores vs. online, AI usage and tariffs in retail. • 1012N US shoppers, ages 18-65 • 50/50 Males and Females • Primary or shared grocery shopping responsibil
Slide 5: Key Findings
Key Findings 5 5
Slide 6: Shoppers want convenience and affordability; tech can improve experiences
Shoppers are looking for convenience and affordability when shopping online or in-store. Tech can improve their experiences via coupons and streamlining the checkout process Expect to increase in-store shopping in the next 6 months; Use their mobile device every time or most of the time key motivato
Slide 7: Product Availability
Product | Availability JJ Availability is the most important factor when shopping in stores.
Slide 8: Out-Of-Stocks
Out-Of-Stocks eB? 73% yn in papa Ee
Slide 9: Noteworthy differences across shopper groups
Noteworthy differences across shopper groups Female shoppers are more likely to be frustrated Male shoppers are particularly looking for convenience when shopping in- with minimum order requirements when store and see site delivery days as a bigger frustration when shopping online. shopping online,
Slide 10: Summary of Results
Summary of Results • Shopping Behaviors • Technology & Shopping 10 10
Slide 11: More In-store Shopping
) @ More In-store byw J> Shopping 61%. respondents expect to
Slide 12: 6 in 10 shoppers still expect to shop more in-store
6 in 10 shoppers still expect to shop more in-store in the next 6 months—slightly down from 7 in 10 last year Younger shoppers (ages 18-39) say they are more likely to shop in physical stores than their older counterparts. Expect to Increase In-Store Shopping in Next 6 Months No 17% Yes 61% Don'
Slide 13: Grocery stores remain top in-store destination
Grocery stores remain the top in-store destination (though less than in 2024), followed by home improvement, discount and apparel stores • Specialty purchases are significantly more in-store this year compared to last. • Convenience and cost motivates shoppers to shop in-store, while new product sel
Slide 14: 80% of shoppers prefer to purchase groceries in-store
80% of shoppers prefer to purchase groceries specifically in-store. SPAR ~ >
Slide 15: Product availability is top of mind for in-store shopping
Product availability is top of mind when considering to shop in-store, being both the most important factor and a top barrier • More shoppers overall mention barriers to shopping in-store than last year. Importance When Shopping In-Store Barriers to Shopping In-Store (Top 3 Ranked) (Top 3 Ranked) Pr
Slide 16: Walmart does best job making in-store shopping easier
Walmart does the best job making shopping in-store easier and exciting, followed by Target and Aldi • Half of shoppers also mention that downloadable coupons and self checkout encourage them to shop in-store. • While shoppers rate nearly all retailers higher than they did in 2024, many technologies
Slide 17: When shopping online, cost is a major factor
When shopping online, cost is a major factor; whether it’s the order being inexpensive or dealing with delivery fees • Delivery fees are a higher barrier to shoppers ages 40-54. Importance When Shopping Online Barriers to Shopping Online (Top 3 Ranked) (Top 3 Ranked) Delivery fees 61% Cost of order
Slide 18: Shoppers often use their phones while shopping
Shoppers often use their phones while shopping, comparing prices or looking up discounts / promos • Most shoppers will share data with retailers, though around 1 in 4 only share specific data for specific reasons, more than last year Mobile Device Usage While Shopping In-Store Data Sharing for Perso
Slide 19: Walmart has the most helpful app while shopping
Similar to in-store experiences, Walmart has the most helpful app while they are shopping, giving them rewards, good prices, and coupons • Fewer shoppers feel that Walmart’s app improves their shopping experience compared to last year, with fewer finding the best prices and convenient checkout to be
Slide 20: Self checkout, apps, and coupon sites most helpful
In line with how technology encourages shopping in-store, shoppers find self checkout, apps, and coupon sites to be the most helpful • Shoppers are feeling that many shopping aids are less helpful from last year, like self checkout, mobile apps, and coupon websites. Most Helpful Shopping Aids • Alig
Slide 21: Technology shoppers want from retailers
Retailers offering technology that has rewards/games, product locator services, and in-store pick up options would appeal to shoppers • Fewer shoppers are looking for retail stores to offer in-store pick up compared to 2024 Tech Shoppers Want from Retailers Rewards/games 36% • Men and those ages 40-
Slide 22: Nearly half of shoppers very concerned about tariffs
Nealy half of shoppers are very concerned about tariffs, especially regarding grocery prices • Around half of shoppers expect that their expenses will increase less than $1,000 due to the tariffs Tariff Concerns Expected Tariff Expense Increases 47% 26% No increase, Extremely Very Moderately Slightl
Slide 23: Many expect to look for coupons or sales more
Many expect to look for coupons or sales more or buy less overall,
Slide 24: Shopping habits and brand switching due to tariffs
Many expect to look for coupons or sales more or buy less overall, while nearly two-thirds expect to switch brands due to tariffs • Women are more likely to look for sales or buy less overall. Shopping Habits Changed due to Tariffs Likely to Switch Brands due to Tariffs T2B: Combines top two respons
Slide 25: Shoppers split about AI usage in-store
Shoppers are generally split about AI’s usage in-store, whether for customer service, displays, or recommendations • Most shoppers are concerned about their data being collected by AI (highest among those ages 55-65). • There is more negative sentiment towards AI in-store, especially around customer
Slide 26: 71% uncomfortable or unsure with robot cameras
71% of shoppers are uncomfortable or unsure with the idea of using robot cameras to roam aisles, even if they do not assist customers • Men and shoppers ages 18-54 are more comfortable with cameras than their counterparts. In-Store Robot Cameras No 50% Not Sure 21% Yes 29% Question: Would you feel c
Slide 27: Roaming Robots
Roaming Robots Less than are more uncomfortable with roaming robot cameras in stores than Males.
Slide 28: Thank You
Thank You For questions or additional information on these survey results, please visit: https://www.sparinc.com/contact/