PayPoint plc · LSE:PAY

PayPoint — FY2020 Earnings Presentation

25 slides from PayPoint's earnings presentation, May 28, 2020

  1. Slide 1: Results for the Year Ended 31 March 2020

    Nick Wiles, Chief Executive Rachel Kentleton, Finance Director 28 May 2020 Results for the Year Ended 31 March 2020

  2. Slide 2: Agenda

    Agenda – 28 May 2020 2 1 Introduction 2 Covid-19 3 Financial review 4 Operational review 5 Summary & Outlook 6 Q&A Results for the year ended 31 March 2020

  3. Slide 3: Introduction

    Introduction 3 Financial Operational Strategic • Net revenue of £120.7m, up by • 16,098 PayPoint One sites: • Sustain business and support 3.5%; growth achieved across all Original 15,800 target exceeded; client and retailer network divisions revised 16,500 target achieved during crisis in February

  4. Slide 4: Covid-19: Minimised disruption through a focused approach

    Covid-19: Minimised disruption through a focused approach 4 Tight Retailer Retailer Our Client operational network support and people support and financial management engagement control Longer term review of working practices Results for the year ended 31 March 2020

  5. Slide 5: Financial review

    Financial review

  6. Slide 6: Financial results

    Financial results 6 Year ended 31 March 2020 2019 % £m £m change Gross revenue 213.3 211.6 0.8% Net revenue 120.7 116.6 3.5% Third party and people costs1 (54.2) (52.9) 2.5% EBITDA 66.5 63.7 4.4% Depreciation and amortisation (9.5) (9.8) (3.1%) Net financing costs (0.2) (0.1) 18.8% Profit before tax

  7. Slide 7: Profit before tax growth

    Profit before tax growth 7 £57m +7.9% £0.6m £2.1m £0.7m (£1.4m) £54m (£1.2m) £1.4m (£0.7m) £3.9m £56.8m (£2.4m) £55.5m £54.8m £54.7m £54.7m £51m £53.8m £53.4m £53.4m £50.7m £50.7m £48m PBT before Yodel Prior year Underlying UK retail UK bill Deferred Romania Cost Deferred PBT before Variable pay Rep

  8. Slide 8: Net revenue up 3.5%

    Net revenue up 3.5% 8 Year ended 31 March 2020 2019 % £m £m Change UK bill payments and top-ups 65.1 64.9 0.3% - UK bill payments (Excl MultiPay) 43.8 45.0 (2.7%) - Deferred revenue recognition (IFRS15) 0.7 (0.7) n.m - MultiPay 4.4 3.5 25.7% - UK top-ups (Excl eMoney) 9.3 11.3 (17.7%) - UK eMoney 6.

  9. Slide 9: Full year costs

    Full year costs 9 £62.8m total £63.9m total Third party costs 20192 Third party costs 20201 costs D&A costs D&A £20.9m £9.5m £20.6m £9.8m People People £32.1m £33.8m People D&A Third party costs People D&A Third party costs £m 66 £0.5m £1.4m £2.4m (£2.6m) £1.5m 63 £65.5m £66.0m £65.2m £64.1m £62.8m

  10. Slide 10: Setting up for success in 2020/21 - improvement in H2 costs

    Setting up for success in 2020/21 - improvement in H2 costs 10 £m £0.7m £0.1m (£2.0m) £0.9m 32 £0.5m £33.3m £32.6m £32.7m £32.8m £31.8m 29 H2 Costs 2019 VAT (one-off) Underlying costs Cost savings Investment Deferred revenue Other (inc inflation H2 Underlying costs 2019 cost impact (IFRS15) & D&A) 2

  11. Slide 11: Strong cash generation

    Strong cash generation 11 Year ended 31 March 2020 2019 £m £m Profit before tax 56.8 54.7 Exceptional items - (0.9) Depreciation and amortisation 9.5 9.8 VAT and other non-cash items 0.4 (2.3) Share based payments / other (0.4) 1.1 Working capital (Corporate) 0.1 0.4 Cash generation 66.4 62.8 Tax pa

  12. Slide 12: Balance sheet remains strong

    Balance sheet remains strong 12 Mar Mar 2020 2019 £m £m Goodwill 11.9 11.6 Other intangible assets 17.3 15.9 Property, plant & equipment 24.8 26.7 Cash 58.0 3.5 Revolving financing facility (70.0) - Net debt/(cash) (12.0) 3.5 Cash held as client funds and retailer deposits 35.8 34.0 Liability client

  13. Slide 13: Liquidity and cashflow

    Liquidity and cashflow 13 Scenario planning: Actions: • Base - Trading at last two weeks of April Costs: levels for 3 months then a gradual • Cost savings of £1.5 million made recovery • CapEx of £6 million under review • Continuing to review all areas of the • Second wave - Trading at last two week

  14. Slide 14: Capital allocation

    Capital allocation 14 Financial year Investment Sustainable dividend Investment to deliver growth Progressive ordinary dividend cover of and long-term value 1.2 to 1.5 times Capex £13.4m 1.4x 17/18 Interim 15.3p £2.5m Final 30.6p Acquisition Payzone Romania Acquisition Capex £10.9m 1.4x(2) 18/19 Int

  15. Slide 15: Operational review

    Operational review Two priorities: 1. Sustain business and support client and retailer network during crisis 2. Strengthen and invest in the business to underpin the strategic priorities

  16. Slide 16: How we are running the business trading through the crisis

    How we are running the business trading through the crisis 16 Focus area Key actions Our people Remote working Wellbeing support No government support Performance Weekly trading Action follow up and Action identification framework review assessment Network Monitoring Data analytics Site recovery Ret

  17. Slide 17: What we are seeing in terms of trends

    What we are seeing in terms of trends 17 1 - 17 April 18 April - 17 Full year 19/20 vs Service FY20/21 vs May FY20/21 18/19 FY19/20 vs FY19/20 Bill payment transactions (0.9)% (31.5)% (24.8)% 1 (incl MultiPay) Top-up transactions (11.2)% (20.1)% (19.0)% Significance of ATM transactions (4.1)% (39.9)

  18. Slide 18: Operational review

    Operational review Two priorities: 1. Sustain business and support client and retailer network during crisis 2. Strengthen and invest in the business to underpin the strategic priorities

  19. Slide 19: Organisational change

    Organisational change 19 Executive Board Cultural Head of Strategic Retail Services Client Services change Partners and Director Director Products - Parcels Delivery of Maintain Multi-carrier products and leadership in bill parcel services payments proposition Management of Grow omni- Customer Strea

  20. Slide 20: Embed PayPoint at the heart of Convenience Retail

    PayPoint at the heart of convenience – good progress 20 1. Embed PayPoint at the heart of Convenience Retail Our offering 29 Feb 20 31 Mar 20 31 Mar 19  Increased footfall for retailers – average basket spend £7.58 (vs. £6.50 average1) Sites 16,514 16,098 12,881  £37.2m paid in commissions annuall

  21. Slide 21: Become the definitive parcel solution

    Parcels – new partners delivering 21 2. Become the definitive parcel solution Our offering Market is c2,400m parcels p.a  Leading pick-up and drop-off network; over 7,000 Collect+ sites  Strong customer experience TrustPilot 4.6/5  Recognised partners: eBay, Amazon, Yodel, Fedex Send 400m Rest of

  22. Slide 22: Bill Payments UK – leading network and service

    Bill Payments UK – leading network and service 22 3. Sustain leadership in ‘pay as you go’ OTC and grow digital Bill Payments Our offering MultiPay transaction growth  Largest network of its kind, coverage of 99.5% and 98.3% of urban (within one mile) and rural (within five miles) 32.9 populations

  23. Slide 23: Romania – continued growth

    Romania – continued growth 23 3. Sustain leadership in ‘pay as you go’ OTC and grow digital Bill Payments Net revenue year ended 31 Our offering 2020 2019 % change March(£m) • Leading network with over 19,000 sites Bill payments 9.6 8.8 9.9% • 74% Brand awareness Top-ups 4.0 3.9 3.2% • 32%1 Bill pay

  24. Slide 24: Summary

    Summary 24 • A resilient and clear business model • Adapt our technology and organisation to underpin delivery • Strong cash generation and balance sheet • Returns to shareholders Results for the year ended 31 March 2020

  25. Slide 25: Outlook

    Outlook 25 At this early stage in the year we are not in a position to predict the full nature, extent and duration of the financial impact of Covid-19 on the business and as a result there is a broad range of potential profit outcomes for both the current year and further into the future. The core

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