Itau Unibanco Holding S.a. · BMFBOVESPA:ITUB3
Itau Unibanco — Q4 2024 Earnings Presentation
19 slides from Itau Unibanco's earnings presentation, 2025
Slide 1: 4Q24 Institutional Presentation
4Q24 Institutional Presentation
Slide 2: With 100 years of history, we are the largest bank in Latin America
With 100 years of history, Recurring Managerial Result BRL10.9 bn in 4Q24 | BRL41.4 bn in 2024 we are the largest bank 94.6% Brazil | 5.4% Latin America3 in Latin America* We are the most valuable4 US$ 8.6 bn brand in South America Market Value¹ Total Assets² We are a universal bank present in USD 5
Slide 3: And our values guide us
... And our values guide us We A g e n We towards the Itaú of the put the n ã don’t have future, with ethics being the base of this journey client first. d e all the answers. To us, ethics are non-negotiable. We We value We are driven diversity have each by results. and inclusion. other’s back. 3
Slide 4: Our ability to adapt, innovate and change has enabled us to get where we are now
Our ability to adapt, innovate and change has enabled us to get Click Here for where we are now... more Info Beyond banking is launched One of the four top (iPhone pra Sempre) Merger of data processing First bank with Banco Itaú and centers in Brazil is no physical 1983 Unibanco Casa Moreira Salles
Slide 5: We offer an ecosystem...
We put the client first We offer an ecosystem... Individuals Uniclass Personnalité From BRL4k to Over BRL15k or more than BRL250k BRL15 k in total investments Integrated systems enable the best and most complete experience allowing our customers full Private Bank Itaú Branches Over BRL15 access to o
Slide 6: ...with the most complete portfolio of financial products and services
... with the most complete portfolio of financial products and We put the client first services Acquiring (Laranjinha) Currency Exchange Payments Digital wallets, contactless payment and more than 50 Complete platform to support clients’ travel needs, international Payments and Receivables done fast
Slide 7: Our clients choose how they want to be served…
We put the client first Our clients choose how they want to be served… Remote In-Person D i g i t a l I nte ra c t i o n s ² i n 4 Q 24 3k Corporate Individuals WhatsApp Click to human Branches 98% 97% E-mail Bankline Over 40 k Telephone ATMs Our footprint is constantly Mobile banking optimized by o
Slide 8: ...that's why it's so important to listen to our clients
... that's why it's so important to listen to our clients We don’t have all the answers Our team is obstinate in +570k¹ calls delighting clients... Leaders calling to hear direct The client is the feedback from clients and understand their experiences Broad NPS coverage in measuring businesses and j
Slide 9: Technology enables the best service to our clients
Technology enables the best service to our clients We don’t have all the answers Quality Design, technology, products, data and AI drive business competitiveness and the best UX Design Technology of experience Upgrade and focus integrated to the on quick problem teams' daily resolutions activities Q
Slide 10: Digital and cultural transformation generates efficiency gains and competitiveness
Digital and cultural transformation We have each other’s back generates efficiency gains and We create value in a consistent way competitiveness 47.0% We are organized into Continuous investment in 40.7% 39.1% 38.1% 38.4% multidisciplinary teams in the technology model of communities/tribes 4Q24 vs
Slide 11: ...With this in mind, our ESG strategy has evolved!
We value diversity and inclusion ... With this in mind, our ESG strategy has evolved! Promoting diversity and inclusion, boosting To improve the resilience of our operations the social and financial development of and deliver products and services that people and companies in favor of a fairer suppo
Slide 12: A diverse team is essential to better understand and serve our clients
We value diversity and inclusion A diverse team is essential to better understand and serve our clients In December 2023, we have already met the first tier of our 2025 targets Brazil Women Leadership roles Hiring flow 96.8% 54.5% 35.4% 53.9% (target: >50%) of employees of employees (target: 35% - 4
Slide 13: The sustainability of our performance is reinforced by our commitments to positive impact
We value The sustainability of our performance is reinforced diversity and inclusion by our commitments to positive impact... We have updated our Financing in positive impact Previous goal R$ 458 bn Between Aug/19 and Nov/24 sectors to R$ 400 bn R$ 1 t in credit operations and financing for the sust
Slide 14: ...and by the focus in sustainable value creation
We are driven by results ... and by the focus in sustainable value creation 22.2% 24.1% 23.9% 23.7% 22.2% 20.9% 21.8% 21.9% 21.0% 21.0% 20.3% 20.3% 19.3% 14.5% 17.0% 16.0% 16.3% 14.8% 14.6% 14.3% 14.4% 14.4% 14.0% 13.9% 13.0% 12.9% 13.2% 13.9% 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2
Slide 15: We have been presenting higher revenue with a cost discipline...
We are driven by results We have been presenting higher revenue with a cost discipline... Clients NII Market NII Cost of credit 3.7 % 14.5% 4.8% 4Q24 4Q24 vs. 3Q24 4Q24 4Q24 4Q24 vs. 3Q24 4Q24 vs. 3Q24 BRL 28.5 bn 8.3% BRL 0.9 bn 7.6% BRL 8.6 bn 5.5% 4Q24 vs. 4Q23 4Q24 vs. 4Q23 4Q24 vs. 4Q23 16.0 19
Slide 16: ...without overlooking risk management
We are driven by results ... without overlooking risk management Credit portfolio¹ 90 days NPL² 15-90 days NPL² Coverage ratio Dec-24 Dec-24 Dec-24 Dec-24 BRL 1,359 bn 2.4% 2.0% 215% 6.3 % 15.5% 0.2 p.p. 0.5 p.p. 0.2 p.p. 0.2 p.p. 9.7 p.p. 1.0 p.p. Dec-24 vs. Sep-24 Dec-24 vs. Dec-23 Dec-24 vs. Sep-
Slide 17: We expect to continue delivering solid performance... 2025 Guidance
We are driven by results We expect to continue delivering solid performance... Consolidated 2025 Guidance (Res. 4,966 criteria) Total credit portfolio¹ Growth between 4.5% and 8.5% Financial margin with clients Growth between 7.5% and 11.5% Financial margin with the market Between R$1.0bn and R$3.0
Slide 18: ...exploring possible growth paths in different businesses
We are driven by ... exploring possible growth paths in different businesses results Individuals Insurance Itaú Shop More engagement and Potential growth in the sector principality and increase penetration in our individual and corporate client base throughout own One Itaú - one of the main levers C
Slide 19: Investor Relations
Investor Relations (11) 2794-3547 | ri@itau-unibanco.com.br | https://www.itau.com.br/relacoes-com-investidores/en/
Itaú Unibanco Holding — Q4 2024 Earnings Presentation on 6ix