3m Company · NYSE:MMM

3m — 3M CDI Innovation Webinar Series, December 2022

32 slides from 3m's conference presentation, December 2022

Slide 1: On24 Platform
On24 Platform Media player Meet our speaker! Resources We want to hear Have a question? from you survey! Let us know here! 3M CDI Innovation Webinar Series Menu Bar © 3M 2022. All Rights Reserved 1
Slide 2: Boost your CDI program by leveraging impactful, quality-based, prioritization
3M CDI Innovation Webinar Series Boost your CDI program by leveraging impactful, quality-based, prioritization December 2022Webinar Series 3M CDI Innovation © 3M 2022. All Rights Reserved
Slide 3: On24 Webinar Platform for a better user experience!
On24 Webinar Platform for a better user experience! - On24 Webinar Platform for a better user experience! - Use Google Chrome and close out of VPN/multiple tabs - Check speaker settings and refresh if you are having audio issues - Ability to move engagement sections - Ask questions! - Certificate of
Slide 4: Boost your CDI program by leveraging impactful, quality-based, prioritization
Boost your CDI program by leveraging impactful, quality-based, prioritization Mark LeBlanc CDI Manager Stanford Health Care Michelle McCormack CDI Director Stanford HealthCare 4
Slide 5: About our presenters
About our presenters Mark has over 40 years of Healthcare and 17 years of CDI experience. His MBA in Healthcare Administration and his vast clinical experience as a Registered Nurse assists him in supporting the CDI team to meet their personal, professional, and organizational goals. He has extensiv
Slide 6: Stanford Health Care
Stanford Health Care Mission To care, to educate, to discover Vision Healing humanity through science and compassion, one patient at a time 6
Slide 7: Clinical Documentation Integrity Department
CDI Specialist CDI Specialist CDI Specialist CDI Specialist CDI Specialist Concurrent chart review, concurrent working code set completion (to inform clinical decisions/workflows) and query of cases, real-time interaction with providers, process CDI Specialist CDI Specialist CDI Specialist CDI Speci
Slide 8: 3M 360 Encompass System Journey
3M™ 360 Encompass™ System Journey 360 Encompass Go-Live November 2018 Passed on prioritization One worklist • Specialist with unit assignments • Sorted by units Shared accountability • Specialized reviewers • Only covered specialized united • PTO coverage by team • Final reviewer • Completed final C
Slide 9: What are you leveraging to maintain productivity while asking your teams to do more
What are you leveraging to maintain productivity while asking your teams to do more with the same amount of staffing? 9
Slide 10: Setting the Stage
Setting the Stage Culture Change management Quality focus • Trust • Continuous quality improvement • Goal setting Collaborative focus • Education • Trust in the system • Transparency of • Support metrics • Open Accountability focus Communication • Continuous feedback • Utilize notifications
Slide 11: 3M 360 Encompass System Standard to Prioritization
3M™ 360 Encompass™ System Standard to Prioritization Organizational initiatives to ensure that the system was being used to the maximum capacity Team decision to move from specialized to generalized specialist Leadership desire to make sure that resources were being utilized efficiently Organization
Slide 12: 3M 360 Encompass System Prioritization Project Kick-off 2020
3M™ 360 Encompass™ System Prioritization Project Kick-off 2020 Aggressive timeline • September kick-off • November 1st soft go-live • Mid-November team training • December 1st team go-live date 3M standard (out of the box) • Minimal setting changes Super users • Proficiency in 3M 360 Encompass • Und
Slide 13: 3M 360 Encompass System Prioritization Journey Begins
3M™ 360 Encompass™ System Prioritization Journey Begins October 2020 Mid-November 2020 • System build • Team education • Workflows documented • Super user led November 1, 2020 December 1, 2020 • Soft go-live with super user group • Team go-live • Command center • Daily check-in • Daily check-in • We
Slide 14: How did the CDI and coding departments get a seat at the table
How did the CDI and coding departments get a seat at the table for the discussion regarding quality outcomes? 14
Slide 15: Engagement Strategy
Engagement Strategy Meet them where they are Unmask the models & algorithms Analyze for all opportunities
Slide 16: Steps to Success
Steps to Success Data analysis and validation • Need to agree on the performance measurement outcomes • Need to trust the data and have a process for validation Goal and Messaging Alignment • Alignment of goals • SMART – Do we agree? • Mutually beneficial – WIFM • Balance everyone’s needs – patient-
Slide 17: Going Beyond Traditional CDI Efforts
Going Beyond “Traditional” CDI Efforts .RCC Improvements and Reporting • Integrated documentation tools and strategy • Ongoing since 2017 (.RCC – managed by CDI) • Use has become a largely consistent and standard practice for providers • Meaningful use is strong and has influenced improved capture a
Slide 18: How do you get your front-line staff to incorporate quality into daily tasks
How do you get your front-line staff to incorporate quality into their daily assigned tasks and workflow, thinking beyond the basics like financials, SOI and ROM? 18
Slide 19: PSI/HAC Review Integration
PSI/HAC Review Integration Focused Multidisciplinary education prebill review of regarding PSI/HAC cases PSI/HAC and --AES edit exclusions workflow Staggered roll- out of Organizational concurrent PSI focus on quality and HAC reviews Ongoing by CDI staff feedback and --360e tools accuracy scores for
Slide 20: How has effective collaboration been created between CDI, coding and quality
How has effective collaboration been created between the CDI, coding and quality departments in establishing aligned goals and criteria? 20
Slide 21: Multidisciplinary Collaboration and Goal Setting
Multidisciplinary Collaboration and Goal Setting Medical Record Reimbursement Accuracy Performance Outcomes Code Capture
Slide 22: What are the shared KPIs amongst the specialties
What are the shared KPIs (CMS, mortality, etc.) amongst the specialties(CDI, HIM, quality)? 22
Slide 23: Operational Metrics
Operational Metrics Review Rate Accuracy Rate • Review Timeframe • Code set definition • Meaningful Reviews • Clear, aligned expectations Query Rate Query Response Turnaround Time • Concurrent vs Retro • Defined escalation process • Meaningful Responses • Shared Accountability Match Rate Multidiscip
Slide 24: Performance Outcomes
Performance Outcomes Benchmark and Comparison Internal/Year-over-Year Expected Mortality Financial Impact Expected Length of Stay Case Mix Index CC/MCC Capture Query Rate Other Risk Adjustment CC/MCC Capture Complication Rates SOI/ROM
Slide 25: What continuous improvement practices and tools have you incorporated
What continuous improvement practices and tools have you incorporated to maximize outcomes while maintaining appropriate staffing levels? 25
Slide 26: Optimization and Ongoing Process Improvement Efforts
Optimization and Ongoing Process Improvement Efforts • Advanced Sequencing • Utilizing Code Comments to identify impactful codes • Care Quality (Mortality) Review Process • Query Reconciliation Process • Automated Query Impact • Other Query Impact utilization • Utilization of Organizational Outcomes
Slide 27: What is on the horizon for your CDI program
What is on the horizon or the next thing to be on the lookout for with your CDI program? 27
Slide 28: The Journey Continues
The Journey Continues • Enterprise Workflow • New SSR Prioritization Reports • Continuous Analysis of Prioritization • Super-user/IT bi-weekly meetings • Real-time provider facing AI • Query delivery and response optimization • Diagnosis Auto-population project
Slide 30: Save the date for 3M Client Experience Summit
Save the date for 3M Client Experience Summit When: May 22-25, 2023 Where: Atlanta, Georgia What: 3M CES is the premier event for clients of 3M HIS. Go to our website for updates and to subscribe for more info! Interested in speaking? Call for proposals are now open until Jan. 13th! 3M CDI Innovatio

3M Company — 3M CDI Innovation Webinar Series, December 2022 on 6ix

3m — 3M CDI Innovation Webinar Series, December 2022

Slide 1: On24 Platform

Slide 2: Boost your CDI program by leveraging impactful, quality-based, prioritization

Slide 3: On24 Webinar Platform for a better user experience!

Slide 4: Boost your CDI program by leveraging impactful, quality-based, prioritization

Slide 5: About our presenters

Slide 6: Stanford Health Care

Slide 7: Clinical Documentation Integrity Department

Slide 8: 3M 360 Encompass System Journey

Slide 9: What are you leveraging to maintain productivity while asking your teams to do more

Slide 10: Setting the Stage

Slide 11: 3M 360 Encompass System Standard to Prioritization

Slide 12: 3M 360 Encompass System Prioritization Project Kick-off 2020

Slide 13: 3M 360 Encompass System Prioritization Journey Begins

Slide 14: How did the CDI and coding departments get a seat at the table

Slide 15: Engagement Strategy

Slide 16: Steps to Success

Slide 17: Going Beyond Traditional CDI Efforts

Slide 18: How do you get your front-line staff to incorporate quality into daily tasks

Slide 19: PSI/HAC Review Integration

Slide 20: How has effective collaboration been created between CDI, coding and quality

Slide 21: Multidisciplinary Collaboration and Goal Setting

Slide 22: What are the shared KPIs amongst the specialties

Slide 23: Operational Metrics

Slide 24: Performance Outcomes

Slide 25: What continuous improvement practices and tools have you incorporated

Slide 26: Optimization and Ongoing Process Improvement Efforts

Slide 27: What is on the horizon for your CDI program

Slide 28: The Journey Continues

Slide 29: Q&A

Slide 30: Save the date for 3M Client Experience Summit

Slide 31: That's a wrap!

Slide 32: Thank you