Citizens Financial Group, Inc. · NYSE:CFG
Citizens Financial — Goldman Sachs Financial Services Conference 2024
13 slides from Citizens Financial's conference presentation, Dec 10, 2024
Slide 1: Goldman Sachs Financial Services Conference 2024 Investor Presentation
Goldman Sachs Financial Services Conference 2024 Investor Presentation December 10, 2024 Bruce Van Saun Chairman, Chief Executive Officer
Slide 2: Forward-looking statements and use of non-GAAP financial measures
2 Forward-looking statements and use of non-GAAP financial measures This document contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Any statement that does not describe historical or current facts is a forward- looking statement. These st
Slide 3: Strong franchise with leading positions in attractive markets
3 FORTUNE World’s Most Admired Companies™ - 2nd consecutive year FORTUNE World’s Most Innovative Companies American Banker The Most Powerful Women in Banking™ Kiplinger A Best Bank for High- Net-Worth Clients Global Finance Best Bank for Long- Term Liquidity and Treasury Management Human Rights Camp
Slide 4: Well-positioned businesses
4 ■ Strong deposit franchise grounded in primary relationships and high-quality customer growth ■ Differentiated lending platform with focus on building relationships ■ Significant potential to scale NY Metro and capture more affluent households Consumer Commercial Private Bank ■ Building premier Pr
Slide 5: Transformed Consumer Bank
5 44% 52% 52% 53% 54% 55% 55% 56% 56% 58% 63% Peer 1 Peer 2 Peer 3 CFG Peer Avg. Peer 4 Peer 5 Peer 6 Peer 7 Peer 8 Peer 9 Transformed Consumer Bank Helped drive company-wide beta better than peer average this cycle(4) Cumulative IBD beta (4Q21 to 3Q24) Consumer Deposits as % of Total Deposits(2) In
Slide 6: Best-positioned Commercial Bank
6 Best-positioned Commercial Bank Delivering results Building momentum for 2025 See page 12 for notes and important information on Non-GAAP Financial Measures, including “Underlying” results. Strong league table results Middle market bookrunner by deal count 12 months ended September 30, 2024 Sponso
Slide 7: Building a premier Private Bank
7 Building a premier Private Bank Three advisor teams added to date ■ Business reached break-even mid-3Q, expected to be profitable in 4Q24 ■ Expect ~5% earnings contribution to total CFG in 2025 $0.2 $1.2 $2.4 $4.0 $5.6 3Q23 4Q23 1Q24 2Q24 3Q24 $0.2 $0.4 $0.5 $3.6 $4.1 3Q23 4Q23 1Q24 2Q24 3Q24 Avg.
Slide 8: Building a leading NYC Metro/NJ franchise
8 Sept-23 Sept-24 Building a leading NYC Metro/NJ franchise NY Metro NPS +37 pts since mid-2022 $9.9 $10.5 Sept-23 Sept-24 Retail deposit growth ($ billions) Retail HH growth +7% YoY +5% YoY Early momentum taking retail deposit share Driving brand awareness Building a strong brand in the highly comp
Slide 9: Capturing the Private Capital opportunity
9 4 3 3 3 3 4 2 3 2 1 1 1 Sponsor (# rank) 2015 2016 2017 2018 2019 2020 2021 2022 2023 1Q24 LTM 2Q24 LTM 3Q24 LTMEquity Capital Markets Capturing the Private Capital opportunity • Controls 11K+ U.S. companies today (vs. ~2K in 2000) • ~$1 trillion dry powder to deploy in U.S. • ~50% of middle marke
Slide 10: Advancing our payments ecosystem
10 • Enhancing our digital product suite and building personalized experiences to expand retail customer engagement • Enhancing money movement capabilities to support the Private Bank and Wealth businesses 2023YTD 2024YTD Total digital payments volume1 (Sept 2024) Advancing our payments ecosystem Bu
Slide 11: Citizens is an attractive investment opportunity
11 Citizens is an attractive investment opportunity Citizens continues to have a series of unique initiatives that will lead to relative medium-term outperformance – Transformed Consumer Bank with further deposit growth and Wealth revenue potential; well positioned in NYC metro to gain market share;
Slide 12: Notes on Non-GAAP Financial Measures
12 Notes on Non-GAAP Financial Measures See important information on our use of Non-GAAP Financial Measures at the beginning this presentation and reconciliations to GAAP financial measures at the end of this presentation. Non-GAAP measures are herein defined as Underlying results. Where there is a
Slide 13: Citizens Financial Group, Inc.
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