Quantum Corporation · NASDAQ:QMCO
Quantum — Technical Presentation (June 2010)
33 slides from Quantum's technical presentation, Jun 17, 2010
Slide 1: GoVault Fundamentals
GoVault Fundamentals 6/17/2010 06/17/2010 GoVault Fundamentals
Slide 2: What is GoVault?
What is GoVault? • The GoVault removable drive is an innovative storage device that is simple to use and a cost-effective solution in meeting the backup, restore, and archival data needs of small-to-medium businesses and home office environments. The basic GoVault system is a docking unit plus a rem
Slide 3: GoVault Components: Docking Unit
GoVault Components • Hardware Components The GoVault device has two hardware components: • Docking unit - this component receives and ejects GoVault cartridges and communicates data with an attached workstation or server system. • There are two GoVault dock configurations: • Internal dock: – SATA I/
Slide 4: GoVault Components: Cartridge
GoVault Components • Hardware Components (cont…) • Cartridge - this component is ruggedized and stores data on a small hard disk drive, which is removable from the GoVault dock. • Removable disk cartridge (RDC) in a ruggedized clamshell case • Can withstand a drop of 1 meter onto a hard surface with
Slide 5: GoVault Components: System Software
GoVault Components • Software Components GoVault has different software applications, each providing unique capabilities to the GoVault device: • GoVault System Application Software - supports basic functions of the GoVault device and is strongly recommended for installation. • Software is available
Slide 6: GoVault Components: Data Protection Software
GoVault Components • Software Components • GoVault Data Protection software - provides robust backup functions, including scheduling backups, and password protection for GoVault cartridges. • Intuitive user interface for performing data backup, restore, and archival operations. • Uses data de-duplic
Slide 7: Installation Requirements
Installation Requirements • System Requirements • Microsoft Windows: • Windows 2000 • Windows 2003 Server/SBS • Windows 2008 (see next slide for Windows 2008 requirements) • Windows XP • Windows Vista • Windows 7 (not currently supported) • Linux: • Red Hat Enterprise Linux v3 Update 7 (kernel v2.4.
Slide 8: Installation Requirements (Win 2008)
Installation Requirements (Win 2008) • In order to load GoVault Data Protector on a Windows 2008 Server, Windows Desktop Experience needs to be loaded first. • Please see the links below for install instructions for Windows Desktop Experience: • http://support.microsoft.com/kb/946397 - When you do n
Slide 9: Cartridge Handling Considerations
Cartridge Handling Considerations • To ensure that your GoVault cartridges function properly and store safely, follow these cartridge handling guidelines. • Environmental Considerations • Thermometer – Non-operating (cartridge storage): » 68°-86°F (20°-30°C) » 20%-40% relative humidity (non-condensi
Slide 10: Cartridge Label Considerations
Cartridge Label Considerations • GoVault cartridges are shipped with labels that can be affixed to the cartridge for ease of identification when the cartridge is removed from the dock. • These labels can be affixed in one of two locations on the cartridge: • Top of cartridge • Front of cartridge CAU
Slide 11: Write Protecting a GoVault Cartridge
Write Protecting a GoVault Cartridge • You can write protect a GoVault cartridge to prevent accidental overwriting of data by using the two-position write-protect switch on the rear panel of the GoVault cartridge. • Unlocked • Write function is enabled. • Data can be both read from and written to th
Slide 12: Operation
Operation • GoVault System Application Software • If you have installed the GoVault System Application software, you can access its features by right-clicking the GoVault drive letter in Windows Explorer or My Computer. 06/17/2010 © 2010 Quantum Corporation. Company Confidential. GoVault Fundamental
Slide 13: Security
Security • Cartridge Password Protection • The GoVault system application software provides these cartridge password protection features: • Create and use a unique password for each GoVault cartridge. • Change or remove a cartridge’s password protection. • Perform a security erase cartridge function
Slide 14: Ejecting a GoVault Cartridge
Ejecting a GoVault Cartridge • Manual Cartridge Eject Procedure • Verify that the activity LED is not flashing. • Ejecting the cartridge while it is being accessed (LED is flashing) can result in lost data. • Press the front panel cartridge eject button for a second or longer and observe the LED to
Slide 15: Data Protector Software
Data Protector Software • Operational Features • The GoVault Data Protector software uses data de-duplication technology to eliminate redundant data storage, thereby increasing the effective capacity of the GoVault cartridge and enhancing the performance of the archival system. • Use this software t
Slide 16: Data Protector Software GUI
Data Protector Software • GUI 06/17/2010 © 2010 Quantum Corporation. Company Confidential. GoVault Fundamentals
Slide 17: Data Protector Software
Data Protector Software • Protection Plan Considerations • Depending on your computer’s processor speed and memory configuration, and the amount of data to be backed up, running a protection plan can be quite lengthy. However, you can continue to work with other applications during this process, alt
Slide 18: Information Gathering
Information Gathering • GoVault Dock and Cartridge Status • The GoVault system application software keeps operational statistics and current status information about the GoVault dock and cartridges. You can view this information on the Status tab of the GoVault Properties window as follows: • Right-
Slide 19: Information Gathering: Dock Status
Information Gathering • Dock Status • The displayed GoVault dock status includes these items: • Vendor, product name, and serial number of the GoVault dock • The version of firmware installed on the dock (Revision) • The dock’s interface type: – USB for external dock – SATA for internal dock—include
Slide 20: Information Gathering: Cartridge Status
Information Gathering • Cartridge Status • The following status information displays for a GoVault cartridge: • Cartridge: – Present—status of present (inserted) cartridge – Previous—status of previously inserted cartridge • Password protection feature—enabled or disabled • Write protection • SMART
Slide 21: Maintaining Your GoVault Device
Maintaining Your GoVault Device • Updating Firmware • Firmware is loaded on the dock, not the cartridge. • A valid cartridge must be loaded before a firmware update can begin. • Current shipping version is displayed: • SATA (internal): v0110-100 • USB (external): v0110-100 • The firmware update scre
Slide 22: Emergency Cartridge Eject Procedures
Emergency Cartridge Eject Procedures • Unpowered Emergency Cartridge Eject • When there is a power loss or other unusual situation that prevents a normal cartridge eject operation, you can manually eject the cartridge from the GoVault dock by following these steps: CAUTION: Do not use this manual em
Slide 23: Emergency Cartridge Eject Procedures
Emergency Cartridge Eject Procedures • If unsuccessful in ejecting a GoVault cartridge using either the manual or software eject procedures, try either the powered or manual emergency eject methods below. CAUTION: Use these procedures only as a last resort, as they can result in a loss of data and d
Slide 24: Troubleshooting
Troubleshooting • LED Indicators • The on/off or flashing condition of the green activity LED indicator on the front panel of the GoVault dock displays the various status conditions described below: When the LED is . . . It means that the GoVault dock is . . . OFF Not functioning properly, or there
Slide 25: Troubleshooting: Internal Dock Alerts
Troubleshooting • Internal Dock Alerts • For internal GoVault docks, the GoVault system application software notifies you of three hardware warning conditions: • Voltage • Temperature • Fan – These warnings apply only to the internal GoVault dock. They are neither detected nor reported by the extern
Slide 26: Troubleshooting: Internal Dock Alerts (cont.)
Troubleshooting • Internal Dock Alerts (cont…) • If the hardware condition persists, the system application software will post follow-up messages to the Windows Application Event log at 5-minute intervals. • If you reinsert a cartridge during an abnormal temperature condition, the software will ejec
Slide 27: Troubleshooting: Version Info Collection
Troubleshooting • Information Gathering • Version Info Collection • Help > About GoVault DataProtector 06/17/2010 © 2010 Quantum Corporation. Company Confidential. GoVault Fundamentals
Slide 28: Troubleshooting: Information Gathering
Troubleshooting • Information Gathering (cont…) • Need to gather version info to be sure the current versions of the GoVault software are being run. • Copy Info > paste into text doc • This report includes all active GoVault software control versions and can help determine software related problems.
Slide 29: Troubleshooting: Log Gathering
Troubleshooting • Log Gathering • Help > About GoVault DataProtector 06/17/2010 © 2010 Quantum Corporation. Company Confidential. GoVault Fundamentals
Slide 30: Troubleshooting: Log Gathering (cont.)
Troubleshooting • Log Gathering (cont…) • Save Logs > select name and location for logs • Zip file will contain backup, process, and activity logs that will be needed for review. 06/17/2010 © 2010 Quantum Corporation. Company Confidential. GoVault Fundamentals
Slide 31: Troubleshooting: Gathering Windows Logs
Troubleshooting • Gathering Windows Logs • Services List 06/17/2010 © 2010 Quantum Corporation. Company Confidential. GoVault Fundamentals
Slide 32: Troubleshooting: Application Event Logs
Troubleshooting • Gathering Windows Logs (cont…) • Application Event Logs 06/17/2010 © 2010 Quantum Corporation. Company Confidential. GoVault Fundamentals
Slide 33: Troubleshooting: System Event Logs
Troubleshooting • Gathering Windows Logs (cont…) • System Event Logs 06/17/2010 © 2010 Quantum Corporation. Company Confidential. GoVault Fundamentals