Banca Mediolanum Spa · MIL:BMED
Banca Mediolanum Spa — H1 2025 Earnings Presentation
74 slides from Banca Mediolanum Spa's earnings presentation, July 2025
Slide 1: H1 2025 Results & Business Update
H1 2025 Results & Business Update
Slide 2: Table of content and colour key
Table of content and colour key H1 2025 Group Results 3 H1 2025 Domestic Market Results 21 H1 2025 Spain Results 30 Business Update 32 Mediolanum Facts 42
Slide 3: H1 2025 Group Results
3 H1 2025 Group Results
Slide 4: Economic & Financial Highlights
H1 2025 4 Economic & Financial Highlights Group Resilient and disciplined delivery of strong financial results € mn H1 2025 H1 2024 Change Strong progression in fees driven by extremely robust inflows into Net Commission Income 644.4 588.1 +10% managed assets Net Interest Income 366.8 418.0 -12% NII
Slide 5: Business Results Highlights
H1 2025 5 Business Results Highlights Group Consistency in execution, excellence in outcomes € bn H1 2025 H1 2024 Change FY 2024 Change Extremely strong start of the year, with substantial growth in net Total Net Inflows 6.11 5.66 +8% new money. Strong contribution once again from both new & existin
Slide 6: Growth & Resilience Drivers
H1 2025 6 Growth & Resilience Drivers Group Success of our initiatives drives customer acquisition Automatic investment services anticipates strong & visible future inflows 30/06/2025 31/12/2024 Change Bank Customers 1,983,800 1,918,600 +3% Customer base continues to grow at a good pace, also thanks
Slide 7: Capital Adequacy & Balance Sheet Highlights
H1 2025 7 Capital Adequacy & Balance Sheet Highlights Group Simple & solid balance sheet structure, strong capital generation H1 2025 0 FY 2024 CET1 Ratio remained extremely robust after implementation of final terms CET1 Ratio 22.4% 23.7% of Basel III MREL TREA 24.4% 25.9% Well above the 21.4% requ
Slide 8: Income Statement
8 Income Statement H1 2025 € mn Group H1 2025 H1 2024 Change Entry fees 32.0 28.5 +12% Management fees 681.1 620.2 +10% Investment Management fees 130.7 122.5 +7% Net insurance result 110.8 96.9 +14% Banking service fees 122.7 97.9 +25% Other fees 27.6 25.3 +9% Gross Commission Income 1,104.7 991.3
Slide 9: Income Statement by Quarter
9 Income Statement by Quarter H1 2025 € mn Group Q1 24 Q2 24 Q3 24 Q4 24 Q1 25 Q2 25 Entry fees 13.0 15.6 13.8 18.2 16.9 15.1 Management fees 303.3 316.9 323.5 340.2 343.6 337.4 Investment Management fees 60.1 62.4 63.6 66.8 66.9 63.8 Net insurance result 48.0 48.9 52.6 49.9 56.4 54.4 Banking servic
Slide 10: Net Interest Income
10 Net Interest Income H1 2025 € mn Group YoY Trend QoQ Trend 811 220 752 198 195 198 187 180 407 367 313 274 239 248 270 231 235 253 229 163 141 178 192 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 H1 Q1 24 Q2 24 Q3 24 Q4 24 Q1 25 Q2 25 2025
Slide 11: Acquisition Costs in detail
11 Acquisition Costs in detail H1 2025 € mn Group H1 2025 H1 2024 Change Total commissions 300.5 264.6 +14% One-time commissions 42.0 35.5 +18% Ongoing commissions 258.5 229.1 +13% Total incentives & bonuses 60.3 43.4 +39% Incentives on individual net inflows 38.8 27.6 +41% Contest & bonuses 19.1 13
Slide 12: 2025 Net Inflows
12 2025 Net Inflows H1 2025 € mn Group H1 2025 H1 2024 GROUP TOTAL NET INFLOWS +6,105 +5,662 Managed Assets +4,543 +3,089 - o/w Mutual Funds, U/L & Managed Accounts +4,771 +2,815 Administered Assets +1,562 +2,573 Italy - Banca Mediolanum Total Net Inlows +4,866 +5,030 Managed Assets +3,675 +2,508 -
Slide 13: AUA/AUM Trend
13 AUA/AUM Trend H1 2025 € mn Group 144.4 Administered Assets (H1 25: € 39.6 bn) 138.5 10y CAGR 9.4% Managed Assets (H1 25: € 104.8 bn) 118.1 108.4 103.7 93.3 84.7 75.774.1 68.8 62.1 56.5 50.2 44.7 39.539.8 34.8 27.729.830.125.6 23.6 20.419.922.0 17.9 13.0 9.5 3.1 4.7 5.3 5.5 6.1 7.2 0.1 0.6 0.9 1.3
Slide 14: Assets under Administration/Management
14 Assets under Administration/Management H1 2025 € mn Group 30/06/2025 31/12/2024 Change 30/06/2024 Change Italy - Banca Mediolanum 129,898 125,092 +4% 117,318 +11% Mutual Funds & U-L Policies 88,442 85,243 +4% 78,247 +13% Other Life Insurance Reserves 2,045 2,010 +2% 2,098 -3% Banking 39,411 37,83
Slide 15: Mutual Funds & Unit-linked policies look-through
15 Mutual Funds & Unit-linked policies look-through H1 2025 as at 30/06/2025 Group Fixed Income 44% Equity 55% Money market funds (incl. ‘Intelligent Investment Strategy’) 8% Cash & Other 1% Certificates not included. Cash: liquidity not invested. Other: may include hedging derivatives (shown as neg
Slide 16: Loans Granted
16 Loans Granted H1 2025 € mn Group H1 2025 H1 2024 Change Mortgages 1,008 577 +75% Personal Loans 529 363 +46% Salary-backed Loans (Prexta)1 323 312 +4% TOTAL 1,860 1,253 +48% 3rd-party Loans 11 11 +2% 1. Includes Prexta unsecured loans
Slide 17: Credit Book Trend
17 Credit Book Trend H1 2025 € mn Group Salary-Backed Loans (Prexta) 17.6 18.1 Lines of Credit 16.4 17.0 Personal Loans 10y CAGR 12% 14.4 Mortgages 12.1 10.4 8.9 7.8 6.5 7.1 5.6 4.8 4.1 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 H1 2025
Slide 18: Credit Book & Quality
18 Credit Book & Quality H1 2025 € mn Group 30/06/2025 31/12/2024 Change 30/06/2024 Change Mortgages 12,856 12,512 +3% 12,057 +7% Personal Loans 2,554 2,437 +5% 2,370 +8% Lines of Credit 541 557 -3% 518 +4% Salary-backed loans (Prexta)1 2,186 2,112 +4% 2,009 +9% TOTAL 18,137 17,618 +3% 16,954 +7% 30
Slide 19: General Insurance Gross Premiums
19 General Insurance Gross Premiums H1 2025 € mn Group H1 2025 H1 2024 Change Stand-alone policies 92.1 79.6 +16% New business 15.7 15.9 -1% In-force business 76.5 63.8 +20% Loan protection policies 22.2 13.0 +71% Group health policies 0.1 0.1 -1% GROSS PREMIUMS 114.4 92.7 +23%
Slide 20: Balance Sheet Structure – Banking Group
20 Balance Sheet Structure – Banking Group H1 2025 Group as at 30/06/2025 Straight-forward & solid balance sheet structure € mn 40,364 40,364 Cash 391 • Current account mandatory for all • High quality book: CoR at 15 bps Loans to customers • Mainly retail & collateralised customers 18,137 • Stable
Slide 21: H1 2025 Domestic Market Results
21 H1 2025 Domestic Market Results
Slide 22: Mutual Funds - AUM Trend
22 Mutual Funds - AUM Trend H1 2025 € bn – including U-L assets Italy 88.4 85.2 69.7 71.2 63.1 59.1 55.3 50.0 47.6 44.2 39.8 35.3 29.2 23.7 19.620.0 15.8 14.115.515.2 11.7 9.6 8.4 10.011.0 7.4 8.7 3.7 4.0 3.8 3.8 4.3 5.0 1.9 2.2 0.1 0.6 0.9 1.1 1.3 1.5 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00
Slide 23: Mutual Funds - Assets under Management
23 Mutual Funds - Assets under Management H1 2025 € mn Italy 30/06/2025 31/12/2024 Change 30/06/2024 Change 'Best Brands' funds on funds (IRL) 29,468 30,086 -2% 28,794 +2% 'Challenge' mutual funds (IRL) 29,747 28,231 +5% 25,108 +18% Funds of Hedge Funds (IRL) 29 36 -21% 36 -19% 'Fondi Italia' mutual
Slide 24: Mutual Funds - Assets by A.M. Company
24 Mutual Funds - Assets by A.M. Company H1 2025 as at 30/06/2025 - including U-L assets Italy Mediolanum Gestione Fondi (Italy) 10.7% other A.M. companies 15.5% Mediolanum International Funds (Ireland) 73.8%
Slide 25: Banking - Assets under Administration
25 Banking - Assets under Administration H1 2025 € mn Italy 30/06/2025 31/12/2024 Change 30/06/2024 Change Cash deposits 26,033 25,211 +3% 24,888 +5% Repurchase agreements 6 4 +42% 3 +105% 3rd-party structured bonds 3,639 3,520 +3% 3,338 +9% Other securities 9,733 9,104 +7% 8,745 +11% BANKING ADMINI
Slide 26: Banking - Interest Spread
H1 2025 26 Banking - Interest Spread Italy Total Book Customer Book 4.00% 4.50% 3.50% 3.61% 4.00% 3.41% 3.92% 3.89% 3.20% 3.50% 3.56% 3.00% 2.99% 3.34% 3.00% 2.50% 2.90% 2.76% 2.50% 2.44% 2.47% 2.00% 1.95% 1.88% 1.93% 1.76% 2.00% 1.50% 1.73% 1.45% 1.44% 1.50% 1.00% 1.06% 1.16% 1.00% 1.11% 0.99% 0.87
Slide 27: Bank Balance Sheet Highlights
27 Bank Balance Sheet Highlights H1 2025 Italy € mn – as at 30/06/2025 Liabilities Assets Customers 26,092 16,521 Treasury 4,412 15,983 Interbank / intra-group deposits & repos 737 592 ECB refinancing 0 382 MTS refinancing 3,375 0 Securities (bonds) 300 15,009 Other liabilities / assets 6,084 4,083
Slide 28: Family Banker Network - Italy
28 Family Banker Network - Italy H1 2025 Change in headcount & Split by Average Portfolio Year 2025 Italy 4,801 4,975 > € 30 mn -42 -17 233 34% 499 379 35% € 20-30 mn 22% 21% € 10-20 mn 4,422 4,476 26% 26% Turnover rate € 5-10 mn (last 12m) 2.8% 9% 9% 9% 9% < € 5 mn Avg. 01/01 Resigned Retired Recru
Slide 29: 'Private Bankers' & 'Wealth Advisors' - Italy
29 ‘Private Bankers’ & ‘Wealth Advisors’* - Italy H1 2025 as at 30/06/2025 Italy Private Bankers Wealth Advisors ( > € 30 mn AUM) ( > € 70 mn AUM) Average assets in portfolio 49.0 118.7 886 959 o/w Managed Assets 37.9 93.2 827 768 791 171 160 127 125 125 565 584 544 35 45 75 788 700 726 643 666 529
Slide 30: H1 2025 Spain Results
30 H1 2025 Spain Results
Slide 31: Spain Highlights
31 Spain Highlights H1 2025 Spain € mn H1 2025 H1 2024 Change vs. FY Operating Margin 27.8 43.2 -36% Net Income 24.5 36.0 -32% -0.6 Total Assets 14,172 11,815 +20% +9% Managed Assets 10,344 8,480 +22% +7% Administered Assets 3,828 3,335 +15% +14% Total Net Inflows 1,248 655 +90% Net Inflows into Man
Slide 32: Business Update
32 Business Update
Slide 33: Italian FA Networks - Ranking by Net Inflows
33 Italian FA Networks - Ranking by Net Inflows Business Update € mn – totals by Group H1 2025 Managed Assets & Managed Assets Admin. Assets w/ Total Net Inflows Advisory fee Banca Mediolanum 3,923 3,923 4,721 Gruppo Fideuram/Intesa 3,296 4,036 4,852 Allianz Bank 2,686 2,694 3,367 Finecobank 1,969 2
Slide 34: Italian FA Networks - Market Share
34 Italian FA Networks - Market Share Business Update H1 2025 BMED Other FA networks Net Inflows into Net Inflows into Total Net Inflows Managed Assets Mutual Funds* 18% 23% 29% Personal Loans General Insurance Mortgages Granted Gross Premiums Granted 73% 64% 98% * including Unit-Linked policies & M
Slide 35: Time deposits Promo Offers
35 Time deposits Promo Offers Business Update 2023-2025 • Promotions on time deposits have been extremely effective in acquiring new liquidity from both new and existing customers • Proven track-record of transforming deposits into managed assets thanks to the advice of Family Bankers in implementin
Slide 36: Creating the NEXT Generation of the Network
Business 36 Creating the NEXT Generation of the Network Update Pairing high potential new graduates to work as junior assistants (‘Banker Consultant’) with senior Private Bankers & Wealth Advisors ● ‘Banker Consultants’ initially receive dedicated training programme (Executive Master’s) provided by
Slide 37: Automatic Investment Services
Business 37 Automatic Investment Services Update Investment services featuring automatic gradual switch into equity funds allowing customers to take advantage of dollar-cost averaging ● Big Chance (2001) • Capital is initially invested in money market fund • A portion of the assets is switched twice
Slide 38: The 'Double Chance' Service
38 The ‘Double Chance’ Service Business Update Launched June 2008 ● A long-term investment strategy/service that allows the retail investor to gradually enter the global financial markets via Mediolanum investment products, while mitigating the effects of volatility & taking advantage of Double Chan
Slide 39: The 'Intelligent Investment Strategy' Service (IIS)
39 The ‘Intelligent Investment Strategy’ Service (IIS) Business Update Launched June 2016 ● A long-term investment strategy/service (10+ yrs, € 30k+) that allows our customers to gradually enter the equity markets in order to take advantage of the overall growth of the world economy ● Designed to re
Slide 40: The 'IIS' service at work
40 The ‘IIS’ service at work Business Update Launched June 2016 ‘Market crises are buying opportunities’: not just a slogan Step ins & step outs reduce avg unit price on investments, allowing customers to benefit from market volatility. € 4 bn of money market managed assets are bound to be transferr
Slide 41: Group Customer Base
41 Group Customer Base Business Update as at 30/06/2025 Total Customers 1,984k (‘000) End Goal: to be the Customer's Primary Bank Banca 1,713 Mediolanum (ITA) 1,402k hold a bank account • 68% use BMED as Primary Bank (internal data analytics) • 39% use BMED as the Only Bank (2024 survey) Banco 271 M
Slide 42: Mediolanum Facts
42 Mediolanum Facts
Slide 43: BMED Shareholders & Group Structure
43 BMED Shareholders & Group Structure Mediolanum Facts as at 03/07/2025 BANKING Banco Mediolanum 100% Mediolanum Fiduciaria ASSET Mediolanum Mediolanum Mediolanum MANAGEMENT Gestione Fondi International Gestion S.A. 100% Funds Doris 100% Banca 95% Banca Mediolanum 100% Banco (direct & indirect Medi
Slide 44: Banca Mediolanum's Integrated Business Model
Mediolanum 44 Banca Mediolanum’s Integrated Business Model Facts ● We and our Family Bankers view the company as a single entity, providing solutions that best fit the needs of the customer, whether it be in Insurance the form of a mutual fund, an insurance policy or a bank product ● The Bank (est.
Slide 45: Banca Mediolanum's Multi-channel Model
Mediolanum 45 Banca Mediolanum’s Multi-channel Model Facts Mobile apps (all platforms) Automated Telephone Website Services (VRU / SMS) TRA TION NS MA A R A U E D D Customer FO L ED C Almost 20,000 A Banking Center IN TI 3rd-party branches/ V ON smart ATMs (Poste, Intesa, Unicredit, LOGISTICS 600 Re
Slide 46: Customers: freedom in banking
46 Combining the advantages of traditional and direct banks Mediolanum Facts Family Bankers: the human touch Self-employed tied agents with entrepreneurial approach Willing to provide advice anytime, anywhere Extensively trained to tackle every household financial need Equally competent across all p
Slide 47: Italian Household Financial Assets
Mediolanum 47 Italian Household Financial Assets Facts Over the last few years asset gatherers have increased market share to the detriment of traditional banks Total HH Assets as at Dec. ‘24: € 5.98 trillion 0.00 73% 38.00 Asset gatherers growing mainly thanks to: 9.00 60% 8.00 28.00 BMED ● Demand
Slide 48: Net Income Trend
48 Net Income Trend Mediolanum Facts € mn 1,120 822 713 565 507 477 439 434 394 380 351 337 321 256 233 224 217 224 212 115 103 129 141 131 75 88 82 54 60 67 38 49 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 H1 25 2008 & 2010: adjusted net income excl
Slide 49: Dividend Payout
49 Dividend Payout Mediolanum Facts € mn 1120 ### Net Income Retained Earnings 822 382 Base Dividends 713 Special Dividends 303 184 565 522 286 439 394 380 162 434 351 337 321 88 153 256 95 111 553 233 224 212 217 224 217 100 86 115 103 82 129 141 88 131 219 153 122 519 308 323 339 369 54 60 75 88 3
Slide 50: Net Inflows Trend
50 Net Inflows Trend Mediolanum Facts € bn 10.44 9.18 8.30 7.72 7.64 7.13 6.66 6.04 5.95 6.10 5.26 5.385.38 4.61 4.54 4.22 4.05 4.12 4.06 4.11 4.01 3.75 3.54 3.22 3.04 2.95 2.43 2.43 1.67 0.85 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 H125 Total Net Inflows Net Inflows in
Slide 51: BMED: 25 Years of Consistent Net Inflows
51 BMED: 25 Years of Consistent Net Inflows Mediolanum Facts Anti-cyclical flows mean better performance for customers thanks to dollar-cost-averaging Twin Towers 10y BTP Yield Subprime Sovereign Decreasing ITA Banks Populism Covid-19 High Inflation Attack stable above 4% Mortgages Debt Yields Crisi
Slide 52: Family Banker Network
52 Family Banker Network Mediolanum Facts Group Licensed Financial Advisors 6,604 Italy 6,415 6,216 Spain 6,054 5,762 5,633 Banker Consultants (ITA only) 5,525 5,352 5,417 5,211 5,161 5,154 5,184 5,155 5,012 5,059 5,098 5,142 4,866 4,535 4,427 4,501 4,397 4,114 3,842 3,018 2,513 2,200 2,046 1,915 1,
Slide 53: Italy - Average Assets per Family Banker
53 Italy - Average Assets per Family Banker Mediolanum Facts € mn 2% 4% > € 30 mn 35% 23% 34% € 20-30 mn 28.0 28.6 21% 31% 22% € 10-20 mn 24.2 22.9 20.4 21.3 18.7 16.3 16.2 26% 14.8 26% € 5-10 mn 12.2 13.3 9.9 10.9 40% 8.5 9% 9% 9% 9% < € 5 mn 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2
Slide 54: Total Customers
54 Total Customers Mediolanum Facts (‘000) Italy Spain 1,984 1,919 1,799 1,686 1,587 1,486 1,3761,413 1,2901,333 1,231 1,1371,1631,1761,1511,1241,1191,1271,178 1,068 972 985 989 1,010 854 746 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 H1 25
Slide 55: Italy - Average Assets per Customer
55 Italy - Average Assets per Customer Mediolanum Facts € thousands Primary Bank Account Holders 90.0 91.8 91.9 80.8 84.1 80.6 84.4 72.7 74.8 77.8 79.2 73.4 66.4 70.1 58.3 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 H1 25
Slide 56: Spain - Net Income
56 Spain - Net Income Mediolanum Facts € mn 81.1 Impairment of CGU ‘Spain’ 61.9 45.1 34.2 35.6 31.5 27.4 26.3 28.8 24.5 21.0 20.0 17.6 15.0 6.8 7.1 3.4 3.9 1.3 1.5 -0.1 0.6 -1.1 0.0 -6.3 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 H1 25
Slide 57: Spain - Assets under Administration
57 Spain - Assets under Administration Mediolanum Facts € bn Administered Assets (H1 25: € 3.83 bn) 14.17 13.03 Managed Assets (H1 25: € 10.34 bn) 3.83 10.54 3.36 10y CAGR 16% 8.94 8.87 3.26 7.19 2.41 2.78 5.92 2.05 4.66 4.84 1.65 10.34 9.66 3.88 3.55 1.33 1.42 2.98 7.28 2.49 2.35 2.38 1.23 6.52 6.0
Slide 58: Spain - Net Inflows Trend
58 Spain - Net Inflows Trend Mediolanum Facts € mn 1,503 Total Net Inflows 1,259 1,248 1,107 1,018 865 599 619 607 522 559 451 327 94 95 114 7 35 6 35 -223 -291 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 H1 25 1,451 Managed Asset Inflows 935 877 688 690 613 529 422 440 418 364 34
Slide 59: Spain - Credit Book
59 Spain - Credit Book Mediolanum Facts € mn 1,616 Lines of Credit 1,494 1,349 Personal Loans 10y CAGR 24% 1,170 Mortgages 1,026 745 562 451 333 228 157 163 169 187 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 H1 2025
Slide 60: Spain – Family Banker Network
Mediolanum 60 Spain – Family Banker Network Facts 1,620 1,640 1,614 1,629 1,504 1,318 996 1,029 900 835 712 755 652 593 551 524 505 453 419 448 407 439 375 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 H1 25
Slide 61: Banking Book Composition
61 Banking Book Composition Mediolanum Facts € bn – nominal value – as at 30/06/2025 Banking Book: € 15.7 bn (nom. values) Rate Type Sector % Fixed Government 98.0% Financial 2.0% Floating 68.8% 31.2% Govies % Italy 71.7% Spain 14.0% Other EU Countries 14.3% Portfolio Portfolio 3.5 HTC 2.3 99.9% 0.1
Slide 62: Investment Advisory Strategy
Mediolanum 62 Investment Advisory Strategy Facts Our investment strategy explains the consistency of our inflows & transfers ‘technical performance’ into ‘customer performance’ ● We advise our customers proposing products & services that correspond to each of their specific needs ● Investor needs re
Slide 63: Contractual Service Margin
Mediolanum 63 Contractual Service Margin Facts CSM is the new key metric showing size and stability of revenues ready to be recognised in future years Greater visibility on future earnings from insurance business Update on Effects of new reserves, fair Revenues in the production on value, free-risk
Slide 64: Mediolanum Corporate University
64 Training & Communication Mediolanum Mediolanum Corporate University Facts ● Inaugurated March 2009 ● Centralises our training know-how, in coordination with top universities, professors and individuals who are experts in the field ● Provides our Family Bankers & employees with a resource for life
Slide 65: Corporate TV Channel
65 Training & Communication Mediolanum Corporate TV Channel Facts A proprietary state-of-the-art tool established in 1989 Online programs to train, motivate & communicate with our Family Bankers ● Financial news commented by top company executives ● Company news & product information ● Online traini
Slide 66: Mediolanum Marketing Events
Mediolanum 66 Marketing Events Facts ● 9 nation-wide in-person events, with over 60,000 between attendees & digital viewers in 2024 ● Over 2,000 digital/in-person events organised by Family Bankers: over 145,000 attendees Results are measurable: ● Net inflows into managed assets of invited customers
Slide 67: Top Performer in Customer Experience
67 Top Performer in Customer Experience Mediolanum Facts BVA Doxa Survey – Customer Satisfaction 2024 Solid customer relationship is built on best-in-class service delivery both human & digital Overall Perceived Digital Financial Advisor Satisfaction Value Platform Interaction Customer Comprehensive
Slide 68: The 3rd best known bank brand in Italy
68 The 3rd best known bank brand in Italy Mediolanum Facts Spontaneous brand awareness – Italian banks – June 2025 61% 27% 49% 24% 45% 18% 30% 17% 29% 16% source: GfK – an NIQ company
Slide 69: The most memorable adv in the banking industry
69 The most memorable adv in the banking industry Mediolanum Facts Spontaneous recall of advertisement – Italian banks – H1 2025 38.7 27.3 20.5 17.5 8.5 7.7 7.3 5.8 4.7 4.3 4.0 2.3 2.0 1.8 source: GfK – an NIQ company
Slide 70: The development of the digital customer
70 The development of the digital customer: Business Update Launched January 2021 A totally digital Bank account addressing the needs of ‘digital young adults’ ● For those who require a full-service account, but aren’t in the market for advice like the typical BMED customer ● Not only an account but
Slide 71: Ranking of Italian Banking Groups by Market Cap
71 Ranking of Italian Banking Groups by Market Cap Mediolanum Facts € bn – as at 24/07/2025 Unicredit 95.4 Intesa-SanPaolo 90.2 Mediobanca 15.6 Banco-BPM 15.5 BPER 14.0 FinecoBank 11.5 Banca Mediolanum 11.2 MPS 9.0 Banca Generali 5.7 Pop.di Sondrio 5.4 CREDEM 4.3 Banca IFIS 1.5 Banca Desio 1.0 Banca
Slide 72: Price Return & Total Return Index
72 MED.MI / BMED.MI Mediolanum Price Return & Total Return Index* Facts 3500% Price Return 3000% Reinvested Total Return 2500% 2000% 1500% 1000% 500% 0% * Total Return Index includes dividend reinvestments, June 3, 1996 – July 15, 2025 Source: Datastream
Slide 73: Disclaimer
73 Disclaimer This document has been prepared by Banca Mediolanum S.p.A. for the sole purpose of providing information and presenting the Group’s strategies. The information, opinions, valuations and forecasts it contains have not been audited by any independent body; they may be altered at any time
Slide 74: Investor Relations Contacts
74 Investor Relations Contacts ● Alessandra Lanzone Banca Mediolanum +39-02-9049.2039 alessandra.lanzone@mediolanum.it S.p.A. Via Ennio Doris 20080 Basiglio MI – Italy ● Lisa Maxon +39-02-9049.2997 http://www.bancamediolanum.it lisa.maxon@mediolanum.it ● Luca Pugliese +39-02-9049.2721 luca.pugliese@