Teleperformance Se · EURONEXT:TEP
Teleperformance — Corporate Update (February 2023)
10 slides from Teleperformance's corporate update, February 2023
Slide 1: New business segment reporting (based on regions)
New business segment reporting (based on regions) 2022 -2020 February, 2023
Slide 2: Introduction
Introduction On October 1, 2022, Teleperformance introduced a new geographic organization aligned with the structure of its markets. This has led to a change in the Group’s business segment reporting, which is based on regions. Summary of differences between the former and current business reporting
Slide 3: 2022-2020 revenue
2022-2020 revenue Revenue (€m) FY 2022 FY 2021 FY 2020* Core Services & D.I.B.S. 6,989 6,295 5,080 - North America & APAC 2,679 2,039 1,901 - LATAM 1,653 1,358 1,091 - EMEA 2,567 2,898 2,088 Specialized Services 1,165 820 652 Total 8,154 7,115 5,732 * Unaudited 3
Slide 4: 2022-2020 recurring EBITA
2022-2020 recurring EBITA FY 2022 FY 2021 FY 2020* Recurring EBITA (€ m) €m Margin €m Margin €m Margin Core Services & D.I.B.S. 890 12.7% 824 13.1% 561 11.0% - North America & APAC 330 12.3% 221 10.8% 172 9.0% - LATAM 219 13.3% 187 13.7% 133 12.2% - EMEA 271 10.2% 350 12.1% 189 9.1% - Holdings** 70
Slide 5: 2022 revenue & recurring EBITA by semester
2022 revenue & recurring EBITA by semester H1 2022* H2 2022* FY 2022 (€ m) Rec. Rec. Rec. Revenue Margin (%) Revenue Margin (%) Revenue Margin (%) EBITA EBITA EBITA Core Services & D.I.B.S. 3,412 398 11.7% 3,577 492 13.8% 6,989 890 12.7% - North America & APAC 1,264 134 10.6% 1,415 196 13.9% 2,679 3
Slide 6: 2021 revenue & recurring EBITA by semester
2021 revenue & recurring EBITA by semester H1 2021* H2 2021* FY 2021 (€ m) Rec. Rec. Rec. Revenue Margin (%) Revenue Margin (%) Revenue Margin (%) EBITA EBITA EBITA Core Services & D.I.B.S. 3,075 374 12.2% 3,220 450 14.0% 6,295 824 13.1% - North America & APAC 939 74 7.9% 1,101 147 13.4% 2,039 221 1
Slide 7: 2020 revenue & recurring EBITA by semester
2020 revenue & recurring EBITA by semester H1 2020* H2 2020* FY 2020* (€ m) Rec. Rec. Rec. Revenue Margin (%) Revenue Margin (%) Revenue Margin (%) EBITA EBITA EBITA Core Services & D.I.B.S. 2,344 170 7.3% 2,736 391 14.3% 5,080 561 11.0% - North America & APAC 925 56 6.1% 976 116 11.9% 1,901 172 9.0
Slide 8: APPENDIX: Alternative performance measures
APPENDIX Alternative performance measures
Slide 9: Alternative performance measures
Alternative performance measures: Change in like-for-like revenue: Change in revenue at constant exchange rates and scope of consolidation = (current-year revenue - last-year revenue at current-year rates - revenue from acquisitions at current-year rates) / last-year revenue at current-year rates. E
Slide 10: teleperformance.com teleperformanceblog.com /company/teleperformance
teleperformance.com teleperformanceblog.com /company/teleperformance @teleperformance_group /teleperformanceglobal /teleperformance @teleperformance