Press release
Zions Bancorporation Receives 15 Greenwich Excellence Awards For 2020
SALT LAKE CITY--(BUSINESS WIRE)-- Zions Bancorporation (NASDAQ: ZION) is pleased to announce that it has received 15 Greenwich Excellence Awards for the year
About this update from Zions Bancorporation N.a.
[{"type":"text","content":" SALT LAKE CITY--(BUSINESS WIRE)--\nZions Bancorporation (NASDAQ: ZION) is pleased to announce that it has received 15 Greenwich Excellence Awards for the year ended 2020. These awards are based on more than 23,000 market research interviews with businesses nationwide evaluating more than 500 banks. Since the Awards’ inception in 2009, Zions is one of only five U.S. banks to have averaged 14 or more Greenwich Excellence Awards annually. Additionally, Zions is encouraged by the receipt of three “Best Brand” awards in 2020.\n\nDuring 2020, Greenwich Associates also found that Zions was named as one of only a small number of banks to receive recognition by small business and middle market customers as a “Standout Bank” in responding to the pandemic. Thousands of banking customers were surveyed by Greenwich in areas such as perceptions of valued long-term relationships, speed in response to loan requests, overall digital experience, utilizing data and analytics, and quality of advice to help the customer’s business grow.\n\n“We are honored to have been recognized once again by these awards for what we believe are some of the best products and services available in the industry,” said Harris Simmons, chairman and CEO. “It is a testament to our commitment to our customers that our bank was recognized for overall customer satisfaction in both middle market and small business banking. This recognition is a tribute to our commercial bankers, who are considered by their clients to be the best in the industry. These awards demonstrate the dedication of our bankers to providing the highest quality products and exceptional customer service day after day, year after year.”\n\nZions received Excellence awards in the following categories:\n\nMiddle Market ($10-$500 million in annual sales) \n\n\nOverall Satisfaction – National\n\n\nOverall Satisfaction – West\n\n\nLikelihood to Recommend – West\n\n\nOverall Satisfaction – Cash Management – National\n\n\nOverall Satisfaction – Cash Management – West\n\n\nEase of Product Implementation – Cash Management – National\n\n\nSmall Business ($1-$10 million in annual sales)\n\n\nOverall Satisfaction – National\n\n\nOverall Satisfaction – West\n\n\nLikelihood to Recommend – National\n\n\nLikelihood to Recommend – West\n\n\nOverall Satisfaction with Relationship Manager – National\n\n\nOverall Satisfaction...